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Heart Strings
840 U.S. 31 W Bypass, Bowling Green, KY 42101, United States
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Heart Strings
Comments
Cl
Review №1

Awesome place to purchase gifts.

No
Review №2

Love shopping there when we come for a visit.

Jo
Review №3

Nice stuff. Unique but other things need attention

Tr
Review №4

Great place to find that special someone gift. Offering some of the best mask ive worn so far.

Ar
Review №5

They have very nice expensive things. I showed another shopper inside the store this link backpack that I couldnt afford and continued to look around with my two year old. As I was leaving the store a blonde lady that worked there said come here to the lady bought this for you. Handed me a link shopping bag with the backpack I wanted!! I was so excited and cried and said is she still here so can thank her? She said no she left already. This happened last Friday the zipper totally fell off the backpack when I brought it in today to exchange it the manager said she cant do anything with a receipt. Well I never got a receipt because I dont even know who bought it for me!!! I gave her the date and time and she still refused to exchange it. I asked for owner numbr and would not give it. Very dissatisfied

Br
Review №6

So much cute stuff! Friendly staff.

Ja
Review №7

Very nice place to shop for unique gifts. The staff wasnt the friendliest. I was there at about 4. The sign on the door said they closed at 5. They started turning the lights off while I was trying to shop and some of the cashiers were staring me down. I felt rushed.

Au
Review №8

Extremely helpful, kind & funny

Mi
Review №9

Great service!! Great selection of specialty items that aren’t available other places in town! Love these ladies ♥️

La
Review №10

I have been shopping here for years so when I needed to purchase a gift I instantly thought of heartstrings. My experience this time was awful! The sales ladies are very rude and pretentious. They were not happy to help and they wrapped a present upon my request using stained and ripped paper. I chose to accept the poorly wrapped package rather than having them redo their shorty work simply because I couldn’t stand to be around them any longer. I decided that I would just choose to never shop there again.

Di
Review №11

This place has pretty things but if you go in this store youd better be dressed to impress otherwise you are treated like a criminal. This happened to a friend of mine. The owners actions were over the top . She was dressed to go to her job and was immediately treated like a second class citizen . This store has lost some good customers due to her actions

Ci
Review №12

Walked in to get a specialty gift was directed to a great throw. Was professionally gift wrapped and was out of the store in 12 minutes. Thats some awesome customer service!!

Ka
Review №13

Used to love Heart Strings, but it has really gone downhill. Bought a raincoat for my mom for Mothers Day and they said it would be done in 1 week. Called each week to check on it and was told it would be done the next week. One month later, found out they LOST the coat that had been monogrammed weeks before! I wish they would have been honest about what happened initially. They also have no record of the color/monogram I wanted and after all of this I dont trust them to pick it out, so I have to go back in to remake all the decisions. What kind of business is this unorganized?! So disappointed. Time to find a new place for monogrammed attire!

ke
Review №14

Loved it!! Beautiful people amd Great customer service!!

Ca
Review №15

Always love going to Heart Strings. Staff are the best and so many wonderful things

Ja
Review №16

Met a friend there. Shes. paid. Nice boutique.

Li
Review №17

I returned a gift and was given a store credit. I was told there was no expiration date. When I returned to the store to make a purchase I was told the credit had been placed in the original purchasers name and was not showing up. The credit had already been used but not by me. The clerk said the credit shouldve been placed in my name but never offered me another option. I will NEVER set foot in that store again. $65 credit gone.

De
Review №18

Cute things in this place

C.
Review №19

Amazing selection of Pandora jewelry. All around great store to find the perfect gift.

Ar
Review №20

Just left heartstrings and because I was carrying a large bag( my sons diaper bag). The owner came out to my car and asked to look in my bag because supposedly a employee thought I had stole. I did not steal!!!! It really pissed me off. If they are that concerned with a stealing problem they need to have a place to keep peoples bags while they are shopping!!! Also they shouldnt be approaching people unless they are sure they took something.

Ja
Review №21

Cute store with a great selection of home items, local flare, gifts, jewelry etc. Love this store!

Ja
Review №22

Great place to shop for yourself or for a baby shower or birthday gift. They carry Pandora jewelry, UofL, UK, and WKU gifts too.

Je
Review №23

Lots to look at. Nice

C
Review №24

Awesome gem of a store! Great place for gifts and one-of-a-kind treasures!

St
Review №25

Great store

Ti
Review №26

Found some excellent gifts for my grandmother

Ka
Review №27

Cutiest little store ever

re
Review №28

Great place and staff very helpful.

Li
Review №29

Awesome selection of gifts!!

Ma
Review №30

From yesterday to Vera Bradley and much much more.

Vi
Review №31

Love your place

Al
Review №32

Love This Place!

Ro
Review №33

Great selection of gifts

Jo
Review №34

Very helpful employees!

Tr
Review №35

Very unique.

bu
Review №36

Nice gift shop

ka
Review №37

Great place to shop

Le
Review №38

Nice

Rh
Review №39

The place to find gifts

Ri
Review №40

Very helpful!!!

Ri
Review №41

Everybody very helpful

Ga
Review №42

Great employees

Information
7 Photos
42 Comments
4.2 Rating
  • Address:840 U.S. 31 W Bypass, Bowling Green, KY 42101, United States
  • Phone:+1 270-782-5030
Categories
  • Gift shop
  • Home goods store
  • Jewelry store
Working hours
  • Monday:Closed
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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