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Baskin-Robbins
1705 U.S. 31 W Bypass, Bowling Green, KY 42101, United States
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Baskin-Robbins
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Review β„–1

Awesome ice cream but I always feel like Im in the twilight zone when Im in there. πŸ‘½

Sl
Review β„–2

Great ice cream but not the friendliest people in the world. Very stuffy weird vibe always inside. Very uncomfortable feeling. Just doesn’t feel warm and welcoming

Aa
Review β„–3

It is ice cream, it is baskin and robbins and it is yummy. It is also what you expect from a chain, clean,friendly and polite. good selection and they do cakes to order as well as stock cakes.

Ke
Review β„–4

Great service! Friendly employees.

ke
Review β„–5

Bowlinggreen location:They don’t give samples anymore, they make you wait outside in line. Makes for an unpleasant customer experience compared to what it used to be. They don’t clean their outside tables which is posted on a sign on the door. Not a good first impression approaching this location. It makes this Busniess appear to have very low standards and restrictions are not up to date with current government mandates. There’s no reason to not give free samples and make people wait outside. Many other places of Busniess are not doing that anymore. I give the employees 5 stars. I give corporate management over this facility’s policies a 1.

Ro
Review β„–6

Great ice cream!!!..great customer service....AWESOME selection and variety to choose from...definitely a great place for ice cream

Du
Review β„–7

Love this place, especially during the pandemic. The employees tell everyone to cover their mouth/nose and remain six feet apart.

Ma
Review β„–8

So delicious but kinda pricey

Sa
Review β„–9

If you’re looking for a sweet treat and great customer service, this is the place to go! I’ve been a loyal, daily customer for years. Not only do I go for a mocha blast every day, I go because the location is owned and staffed by amazing people who truly go out of their way to put smiles in your day. This location is so much more than ice cream, it’s a business filled with people that take pride in a great product and even better service. I’m thankful for small businesses that go out of their way to make a difference in the lives of people in our community. I know that they bring sunshine and smiles to mine. ❀️

Du
Review β„–10

Excellent service as always

Ca
Review β„–11

The Mangonadas are great 😍

Ra
Review β„–12

Here now. Long line. Three people working. Only one waiting on customers. One on the phone, one mopping in the back. Ridiculous.

Ja
Review β„–13

This has always been one of the nice family outing places to take the kiddos and Im sure will be for many years to go...there might be a better ice cream place in town....but this one is often easier to get to and still pretty good stuff!

Ke
Review β„–14

Still a great treat when you need an ice cream fix.

Sa
Review β„–15

This place never ceases to amaze me! I know that the friendly employees will always greet me with a smile (even under their masks)! They have such a welcoming environment! This will be forever my favorite place to get ice cream!!

As
Review β„–16

Staff was very friendly and they had spaces marked for social distancing inside.

Ni
Review β„–17

Each time Ive come Ive had the same older woman help me, each time shes rude and I really wish B&R would get rid of her. Me along with friends have complained about her, no reason for someone to be so disrespectful.

sa
Review β„–18

Very poor customer service.

Li
Review β„–19

Just as good as I remembered years ago. Friendly service too!

Sc
Review β„–20

No blackwalnut ice cream,not happy!

Co
Review β„–21

Baskin Robbins is the best. Its prices are a bit high, but it has a good quality, not to mention the selection of flavors. Even though Im not a nut fan, there were still plenty of flavors to choose from.Location is great for a college student too.

Jo
Review β„–22

A little pricey for what you get. Kind hard to get in and out of the parking area. But the ice cream was perfect. Kids and parents love the ice cream

Ti
Review β„–23

Great customer service

Da
Review β„–24

This Baskin-Robbins was the place that my wife and I had our first date (too many years ago to recall when to confess -- but, of course, I do remember). B-R really hasnt changed much since then --except for the menu items increasing and the few of the old flavors have been either renewed or replaced.

Ma
Review β„–25

I love the $1.50 scoops on the 31st months. My only complaint with their building is how small it is, both the building and the parking lot are really small so when they get a crowd, you can hardly move. Its an odd place for a restaurant because its hard to get to, but its the only one in town. Mamas making cookies is my favorite ice cream there by far.

Da
Review β„–26

A variety of unique and typical flavors. Approx 8 inside seats and 4 tables outside. Great location

Ni
Review β„–27

What can I say? Its a classic. Been here for a thousand years. Tastes great!

as
Review β„–28

The workers we very Nice people. It was my first time there. Ice cream was also great

Bl
Review β„–29

Your typical Baskin Robbins. They have nice outdoor furniture if you want to enjoy your ice cream outside during nicer days. Good cake selection.

Ch
Review β„–30

Service was excellent but our orders just didnt taste very good during either of our visits.

Ma
Review β„–31

There was great customer service. But, the seating in there is so close to where you order, so if someone was in line they would have to move somewhere for you to leave; or else you would be stuck.

Ne
Review β„–32

Expensive but good food. At this particular location a very long line. Seems like they needed more help.

Ni
Review β„–33

Great staff very hard working gets people in and out quickly has almost all icecream in stock and has handicap parking also does great on listing to what you order and will check to make sure its correct and never has an auttiude !!! Been going here since I was 7 and always has been a blast never dissipointed at all YOU WANT SOME AWESOME AND AMAZING ICE CREAM COME HERE YOULL WANT TO COME MORE OFTEN THEY HAVE ALL DIFFERENT CONES AND SPLITS ALSO SMOOTHIES AND SHAKES !!!!

Br
Review β„–34

Great service...will be going back

Ri
Review β„–35

Bad experience. Kept scrapping the bottom of the tub to get enough ice cream for a milkshake. I ask to change to another flavor, but she wouldnt. But, they would give me my money back. Strange.

De
Review β„–36

My husband & I went to your establishment this evening at approximately 9:45 PM. There was a double line waiting to be served. When it was my time to order at approximately 9:52 I ordered a sundae and a blast. I was informed that I could not have a blast because the blenders were turned off. But while I was standing in line another customer was served a blast. We are regular customers at your business, but I am rethinking that decision. I understand your staff wants to go home as I work also but I dont understand being denied a product before closing time. I am not very happy and considering taking my business elsewhere.The Carters

Te
Review β„–37

The ice cream was amazing and the customer service was great!

Ri
Review β„–38

Best ice cream around.

G
Review β„–39

Pumpkin cheesecake! Tried the chocolate with cinnamon and chili flavor, different but good.

Sa
Review β„–40

Friendly, clean, and great options. Ice cream and a cappuccino blast were great afternoon treats.

I_
Review β„–41

1st, WTH os up with Google maps taking me to BFE and no baskin robins in sight? I happen to find it on the way back to interstate and got the beat customer service. I always order a hidden menu item no longer offered but they will custom make. A chocolate blast, and its delicious! They knew the recipe! Win for me, now fix the address so google knows where u are!

In
Review β„–42

Honestly, I come here on rare occasions. But they always have the best icecream options in town.

Gi
Review β„–43

Great ice cream, fast service. Very clean establishment and plenty of parking.

jo
Review β„–44

Love there milkshakes

Ch
Review β„–45

The ice cream is always good, this is one of my top faves for ice cream parlors!

Ro
Review β„–46

Always Good

Je
Review β„–47

Absolutely without question the best ice cream in Bowling Green...

Ka
Review β„–48

Best ice cream ever and the service was fast and great too!

St
Review β„–49

Great selection, a little pricey but worth it! Waffles cones are so good!

Ja
Review β„–50

Great place to bring a date! Outside seating available

Su
Review β„–51

Fast service and ice cream is absolutely delicious.

Pa
Review β„–52

The only Baskin-Robbins in BG now. I love their smoothies!

TO
Review β„–53

Love Baskin Robbins they have the best Ive cream but the only problem is its way overpriced I could get a sundae McDonalds for like a buck instead of $3-4 but it was a hot day and the kids wanted some Ive cream so I splurged for once(being the cheapskate I am lol).

Da
Review β„–54

I love baskin robbins!!

Be
Review β„–55

Tiny store with excellent ice cream.

Ja
Review β„–56

Good place to eat for fun lol

Ch
Review β„–57

They consistently close an hour before they are supposed to according to Google and it makes it hard for me to find time to go.

Bi
Review β„–58

Good food and good friendly people

S
Review β„–59

Its hard to mess up ice cream! :3

Da
Review β„–60

They have great employees that have great manners

Ne
Review β„–61

Yummy πŸ˜‹

Le
Review β„–62

Great icecream

Lu
Review β„–63

Excellent service and smiles.

Je
Review β„–64

Clean

Ja
Review β„–65

Great icecream

Ri
Review β„–66

Little disappointed last visit, Butter Pecan had ice crystals in it from being thawed and refrozen.

sa
Review β„–67

Great ice cream

Do
Review β„–68

GREAT ICE CREAM

Ri
Review β„–69

Always delicious!

Lu
Review β„–70

Who doesnt like ice cream!

St
Review β„–71

Best ice cream in Bowling Green

Ri
Review β„–72

Nice treat

Vi
Review β„–73

Great ice cream

Be
Review β„–74

😍 i like it

Ly
Review β„–75

Always great!

Me
Review β„–76

Love it

Jo
Review β„–77

Prices are to high

Da
Review β„–78

The place is kind of run down

Sh
Review β„–79

Ice cream lol

Dr
Review β„–80

Loved it!

Am
Review β„–81

Yum

Pe
Review β„–82

Super nice staff. Delicious ice cream aaaa but there is better quality ice cream.

Information
28 Photos
82 Comments
4.4 Rating
  • Address:1705 U.S. 31 W Bypass, Bowling Green, KY 42101, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 270-781-5684
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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