Great! He didnt have what I needed on the shelf or displayed in the store. He goes above and beyond he goes to the back and gets the charging plug i need and gives it to me! Yeah, no charge. Great service! Thank you very much π.
I was unable to get help from Dell for my laptop, and was able to take it to CPR and they were able to find the charging port and install it. Happy and satisfied, will recommend to friends, family and business associates. Thanks again..
I visited CPR today after my iPad suffered a VPN software glitch that prevented it from accessing the internet, thus making it essentially useless. I was quickly greeted in a professional manner, reassured if it could be fixed they could do it, and then they identified and rectified the issue in a timely manner. I have had other experiences with CPR such as needing a screen replaced on devices and I must say they have always done a superb job. Highly recommended! Thank you to the staff at CPR for being so knowledgeable and professional.
CPR team got me in and out in under ten minutes! Great experience will be back!
I had to come here today to find out what was going on with my phone because my phone had not been vibrating for the past 4 months after I got it back from another phone repair company. I told the technician what had happened and he told me he needed it for an hour and he would give me a call back to let me know what was wrong.He called me back within the hour and told me the phone was missing the vibration motor out of it and that if I could get him the part he would put it in there for me. I cannot thank him and the staff here enough for saving me the money that it would of cost me to get this done somewhere else! I will be bringing back all my other devices that need help back to here!
The people who work here are very polite, professional, and knowledgeable. Weβve recently had issues with PS4 systems that ultimately were a combination of an APU being broken and hard drives needing factory resets, and with each issue theyβve done a lot of work for us and kept us informed on what the issues and potential fixes were each time. The overall charge for all of the work they put into the whole process of us trying to get everything working again was lower than I ever wouldβve anticipated. Iβm thoroughly impressed with the staff here, and my partner and I plan on coming to them for any tech issues we canβt solve on our own in the future.
Ordered the component I needed promptly. Good service.
Screen repair, fast and well done.
Awesome Service, more than met our expectations. Would highly recommend CPR
I brought in a tablet that needed to be fixed, they quoted me a price and during the repair they found another issue that they could fix. They fixed that issue too and it was still within the price that was quoted. We are very happy
The personnel was very helpful and my phone was repaired in only a few minutes.
I fix my phone at the different places, you fix my screen on my phone but you broke speaker on my new phone
This company is awesome! I called and described my issue today. I thought there was no hope. I was able to go there and get my cell phone up and running in no time. I highly recommend them. Just so you know, the name of their company is a great fit. Thanks again for getting phone back in working order! I will be sending other customers there.
Went in to repair my phone and had to wait 3 days for the part, but nice and courteous
They were very good and professional. They did diagnostic. Though my laptop was not working because of motherboard issue but they did a good job and did not charge me for anything. Thank you guys.
Ive had to use cpr 3 times and every time they have pulled through. Broken charge port and speaker repair on my phone then new battery in my moms phone. Thank you guys
Battery replacement completed quickly. Best price in town!
Service Matters more than just Money. Experience helps them stand out.
Best hospitality and service you could ever even imagine. I had an extreme emergency and they went out of their way to make sure I was taken care of I honestly thought with the amount of damage I would have no other choice but to get a new phone but they fixed it up like new abs because of them the homeless veterans in Nashville and Louisville have 2 clean new outfits you guy earned my respect thanks again from myself the DAV AND our local veteran community
They go above and beyond. I did a self build gaming PC, and they took it apart piece by piece to find the one cable that didnt work, saving me hundreds of dollars. They barely charged me $60. Theyve never charged me for a diagnostic, their quotes are always accurate. 5/5
I went into CPR on bowling Green. I was expecting to have a speaker replaced because it was very low volume. He offered to replace it for $75 which the competitors was going to charge me to $279. he asked me exactly what was going on and I told him it was low-volume and he said he will let me check and see if I can clean it. 2 minutes later he came back out and my phone is working perfect. $0 now thats service
Any and all cell phone needs, highly recommend this place! They are quick, punctual, and educated!
Very helpful. I appreciate that the gentleman did not try to pressure me into buying anything.
I can reach, and do whatever you want
Even with the pandemic they were able to seevice my device quickly. The customer service was great and I will be doing business with them in the future.
Five star! Five star! Five Star! Excellent job and dedicated service in diagnosing my dead cellphone and in helping me transition to another, both very helpful and at a reasonable cost for services.
Replaced cell phone battery, extremely fast service. I am going to have them fix my laptop also. It has a virus on it and have them update software at the same time.
These guys are amazing! Their prices are reasonable, and the work they do is miraculous. I took an iPhone 6 there, that I thought there was no hope to saving. The touch screen stopped working, and the screen itself had lifted up from the phone, not to mention the screen shattered. They fixed it all within an hour and even replaced the battery. My phone is now as good as new thanks to them!
Professional, experienced and fast. They diagnosed my problem and got it fixed in an hour. I was so worried they put me at ease, I will be going back to them for my every need!
The staff was always professional and quick to keep me updated on what was going on. Only complaint was that sometimes they were busy, and I couldnt leave a message. I did not have any repairs done as the warranty provider decided on replacement, so I cannot speak as to that.However they were the only good part of my claim experience with Assurant.
CPR was recommended by AT&T for a possible broken speaker on my iPhone - superb and quick service!! Would definitely recommend to others!! Awesome since I use my phone for work, especially right now!!
I had to get the back of my phone repaired through insurance they didnt get the original back out on it within a day it cracked and they wouldnt fix it.
CPR was honest and fair. They first recommended I check on my warranty before they repaired my Apple Watch. When I discovered it was out of warranty, they quickly fixed it. Great experience.
They stand behind their work when something doesnβt work properly! I would highly recommend this company to fix iPhones!
The service and work was Top Shelf
Im a non-resident and needed a quick repair. Thats what I got from two great fellows Jeremy and Andrew. Im in my 50s and enjoyed talking to these guys. They seemed quite honest. Im going to suggest my family and friends from worship services even go give them first shot. Thanks fellas.
First time visitor. Just moved to Kentucky less than a month ago. Had to take my Laptop to get repaired. Met the Manager and he was a true pleasure to get to know. Very knowledgeable, professional, problem solving and won my business hands down! I recommend this place as Thee Go To for all your electronic answers. They will fix it, guarantee for life, handle it quickly, extremely reasonable on the price and most of all you will always want to come back!
Its hard to find a business that is honest and trustworthy. These guys are fantastic. They displayed great integrity and honesty when I brought my laptop to them. I wholeheartedly recommend anyone to go to them!
Had a keyboard selection issue. Impossible for a 50 year old, simple for Dannica. Kind of weird to stand outside waiting, but results matter more. Phone fixed. Thanks CPR!
So recently was looking to get a screen replaced on an iPhone 6s +, ended up taking it to byteforce to pay them 150$ and to end up with a phone that wouldnt even power on. I didnt feel comfortable with them repairing it again so I took it to CPR and I couldnt have asked for any better service. All of the people I dealt with were very helpful and understanding. They got the phone up and running and it was a very quick turn around. Very professional service I would highly recommend, they will definitely get my business in the future.
During this crisis time, as a health care worker and mom of two, my phone is vital to communication and education. CPR was able to correct the problem with my device within minutes. Thank you!!!
Professional and thorough. Explained everything in detail and had a wonderful Tech.
Great place. Glad I found it! My phone wasnt charging anymore. Took it in and they fixed it in 10 minutes, no charge. Ill know next time where to go for sure if I have any other issues. Thats how you build a customer base! Thanks guys.
CPR Cell Phone Repair was super helpful! They offer quick and friendly service to the Bowling Green area. I would definitely recommend this company for all of your phone repair needs.
Very professional, fast service. Didnβt try to βup sellβ anything. iPhone XR wasnβt taking a charge. The other repair shops all tried to sell me a new charging port. These guys recognized a common problem and fixed it. 10/10 would recommend.
Terrible! They put a new screen on my phone and immediately when I picked it up in the store and turned it on it began to flash continuously. Then I had to get it fixed again and wait for 3 days just for me to get it finally and on the second day my screen is glitching out. All they can do is put on my old screen, which hopefully they wont mess up on that either, and just go to another place to get my phone fixed. FYI if you have a LG G4 stylo screen that needs to be fixed well then this is not your place, because unfortunately they say that their luck is not the greatest with these phones. Dont waste your time bothering.
Great customer service and very helpful.
THE BEST place in Bowling Green to get your phone, tablet or computer repaired! They also have a great selection of used phones and phone accessories.
I started my repair profess on Asurions insurance website. Brought the phone with cracked screen in the very next day and received prompt professional service. The screen was replaced within a few hours (Galaxy Note 9) and Ive been back in business since. No issues and i would have no problem sending friends and family to them for phone repair.
Great customer service. Fixed it right away. Would recommend and will use again!
Honest, helpful and professional, A+++
I took it in a few months ago to get a cracked screen fixed. Immediately after, media sound and non speaker phone phone calls (not ringer or speaker phone) and the proximity sensor stopped working. The new screen came unfastened on the bottom. And now the phone completely stopped working because they screwed up the battery.
That was a great experience and the gentleman who waited on me was very helpful.
Took tablet in, would not charge. Just picked it up and it is charging just fine now. Really good service, and with a smile. Thanks Digital Doc!
Have went to every phone repair shop in bg. Digital doc is definitely the place to go. They have the nicest staff they was super friendly to me. 10/10 I definitely recommend it! Another store completely messed up my phone Im not going to say where but digital doc definitely helped me out and fixed everything with much better service.
Best customer service Ive ever experienced. They always have your repaired item when they say they will. Great prices and extremely nice people. Its a place you can trust.
Great service Ill definitely be back
The staff was very very helpful and I got my iPhone screen fixed within the hour with a lifetime warranty. Nice and clean atmosphere.
Very helpful
They were up front about repairs needed and cost involved. My phone was good as new!
Washed my iphone in the washing machine with the clothes. I had also cracked the screen prior to washing it. They told me they would not charge me if they could not get it fixed, but if they could they would also repair the screen. The next day the phone was working great and had a new screen. Awesome service, great price! Highly recommend!
Worth the drive. Went there because of insurance policy. Was over an hour away. They were friendly and quickly fixed the problem without any issues
After repairing my screen, I was still experiencing problems with my MacBook. CPRβs customer service was incredible with helping to find the root of the problem, and constantly updated me with how the repair was going. Repair was very cheap and well worth it! Highly recommend calling CPR before looking into any other options!
The only place I go to.
I work in I.T. and had been trying to repair a users iMac. I was under time constraints and had hit a wall, so I decided to gather a list of local repair centers and give them a call. CPR was the first place I called and they were so incredibly nice and could get me in right away, so I didnt bother reaching out to any others. When I arrived at CPR, I assumed Id need to drop it off and leave it. However, they helped me right away and looked at the iMac on the spot.I cant speak on any of the other local repair centers, but I can say that CPR is absolutely worth a call or visit at the very least.
I called CPR Cell phone repair and they knew EXACTLY what was wrong with my IPhone 7! I was on the phone with ATT last night for 55 min, even done a factory reset! No luck! Going to cost me $225 for a replacement phone plus insurance monthly! CPR Cell phone repair knew exactly what was wrong with it! They were MUCH cheaper than ATT or the Apple Store! Thank goodness a friend recommended them to me!
Very Professional Service and very prompt response.Turn around time was great on services
Great place to get your electronics repaired. They fix everything from drones to phones. Board level repairs are done here as well. Very knowledgeable and helpful staff. They also offer a lifetime warranty.
Very friendly, knows what they are doing and does not over charge and runs diagnostic tests and calls you afterwords and explains whats going on with it before doing and repairs and asks you what you want to do with it and then repairs it
Very clean and professional store. General manager was very helpful in dealing with my Nexus 5x! Byteforce wanted 50 dollars for it but Digital Doc gave me a reasonable price.
I always feel that theyre honest with me about whatever my situation is even if its something they could dress up to look better than it actually is.
I have an iPhone and have come to CPR multiple times. They have amazing customer service and are always extremely helpful. This is the only phone repair store I go to!
I asked them to fix my charge port, 60 dollar charge, I get back my phone with a non-working screen. I return it right after and they said they would fix it for free. Get my phone back and the screen still is messed up. They told me the charge port they put in my phone was a broken one (glad to hear they put something broken in my phone to fix it) and needed to wait for a new part. I wait a month with no phone call; I had to call them myself and they just happened to have it. Phone screen still wont work and has been fixed three times from them. Would not recommend ever.
Very nice employees and great service!
Great place to have your cell phone repaired!!
They were very quick to repair my sons game system and it didnt break the bank. Thank you!
I got my phone repaired here and now it works great. It was a good price and the service was fast.
They Were Not Able to Help Us With The Issue We Had. They Were Friendly and Very Courteous. Certainly Recommend Them, If you need help with your cellphone.
Very helpful and honest staff. Highly recommend
They did an amazing job!
Basically my phone was trashed today(01/06/2017), fixed the home button, microphone, replaced the screen and restored the touch on on it in the matter of an hour. Only costed about 80 dollars for an Iphone 6, which is not bad. Everyone there as extremely nice and educated on how to fix to a phone. WOULD RECOMMEND 10/10!
Sent my phone here they did a great job and were cheap and affordable kind service with a smile it was great
First time I have been to this place and he was very friendly and helpful. I will use this place again if I ever need a new screen put on.
I just needed to take some screws out of the bottom of my laptop, JUST the screws. Didnt need to take the whole bottom off or anything else. I tried to do it on my own, but to no avail. So I go to the computer repair store. I had called earlier and told the guy my situation, and he said they could do it for free. Got there, and they wanted to charge $30, just to take screws out. Told me that theyre basically taking the whole bottom off, and it costs $30 to do just that. Bad service; worst place ever. If you need someone to fix your computer, be careful, and never go to Digital Doc.
Whenever I came here my phone was in perfect condition other than my screen being cracked. They replaced my screen and ever since Ive been having issues with my battery dying extremely fast and sometimes Im not able to open my apps. Whenever I was in there I heard a lady complaining about the same thing after she got hers fixed.
I have a few questions! How much would it cost to get my iPhone 6s screen repaired? I have a few peices of my screen missing and my front facing camera is cracked. I would also like to know how long the wait would take? Thank you!God bless.
My vehicle broke down in Bowling Green and couldnt find a Verizon dealer. They were able to solve my phone charging problem quickly and professionally. Thank you for your help.
Great place for repair
I custom build gaming desktops for myself every few years, and I ran into a problem with my PC that I could not resolve. I talked to a few shops in BG and read all kinds of reviews and ended up at Digital Doc. I described my problem, and they told me they would take care of it. I had an issue with getting 10-15 fps in games with a monster gaming machine. I knew something was wrong after I encountered this issue and tried everything I knew to do to resolve. It took them two days, but they gave me a call and informed me of everything working correctly and that the heatsink I had on my cpu was failing. They told me it would be the next day for them to try and install liquid cooling on my system and that would resolve my issue because my 4790k was idling at 100 degrees Celsius. They called me, and I went and picked it up. The money I spent for them to put in liquid cooling on my system was a LOT cheaper then what I originally thought I would have to do with having to maybe buy a new processor, motherboard or graphics card. These guys kicked ass, were very professional about it and helped along the way with a lot of my questions. Very knowledgeable team, and I will be a repeat customer. I did NOT have a bad experience at all, these guys will be my recommendation to any electronic customer needing a shop. Way to go guys, you earned my respect. Thanks a bunch!
Needed replacement battery for my Samsung Tab 2S - Its not an easy task, they were great! Friendly and helpful staff.
Took my phone in to get new power port installed. Turns out I had a bunch of lent in the port. They cleaned it for free! I called byteforce first and they said it was impossible to replace without cracking the screen. Digital doc said it would be no problem. Turned out I didnt need one afterall!
Went here a couple months ago, the frame of the phone I asked to be repaired was damaged which in turn damaged the LCD. Needless to say it was a pretty expensive fix. By the time theyd gotten it fixed it had been about 2-3 weeks if not a month. When I went in they had put my phone into a smaller sized frame, which made pressure on the screen. They offered to keep it until they had one shipped but I just wanted my phone back. Within a couple weeks I dropped it with a case on about 2 feet onto carpet and it cracked the whole screen. It was just a crack so I decided to just hold onto it considering my last experience. Tonight the power and home buttons stopped working on the phone and after plugging it in a couple times, the screen went black and I ended up with the blue light of death. Obviously not too happy with my experience, slow and ended up giving me another problem. Trying somewhere else out.
The phone screen immediately broke. Would definitely not recommend go somewhere else for much better quality and cheaper price. Horrible quality.
Took my PS4 in to get the hdmi port replaced... got it back a little later than expected but thats not it. I get home plug it in and I see the home screen for the first time in a year, but they messed up something because the controllers dont work right. I went to GameStop and bought a new one for $55 hoping it was the controller itself, it wasnt so I called them and they said sorry we mustve accidentally unplugged something first of all why didnt they check to make sure everything was plugged back in right? Second why would you have to unplug things in the first place its just a soldering job, Im pretty sure you dont have to unplug wires. Taking it back today Ill update my post later!
Dont bother. Incompetent con artists. We took our Alienware desktop in about a month ago. Told the service tech it was probably the processor bc of the error codes it was giving. Took them 4 weeks to replace 2 RAM sticks only to say that wasnt the problem and it WAS probably the processor. When I called and spoke with Megan questioning the NEW repair time & cost she was very rude and told me I could come and pick up the still broken computer if I wasnt happy with the unknown time and cost of a processor. She also stated there would be no charge because they didnt fix it. Then the tech calls back to say an $80 fee for labor is expected at time of pick up. Never again. I will be getting a hold of their corporate office.
Absolutely without doubt highly recommend Digital Doc in Bowling Green Kentucky!!!My problem was with my Sony Xperia XA1 Ultra, I dropped my phone and the USB Type C charge port broke! My phone would no longer charge!The guys at Digital Doc were very professional and very nice.They let me know that they could fix my phone and were able to re-solder the charge port back to the motherboard of my phone.The best part was they didnt charge me for fixing it!If anything happens to any of my electronics again Digital Doc will be my first choice hands down.Thank you Digital Doc!!!
Digital doc is awesome. same day service and my phone back to new .thank you guys for the great service.
Brought my laptop in with an obtuse software issue that prevented it from starting up, the tech who worked on it tracked it down through his own investigation and found/fixed it. Very happy with their service.
Great service!! Fast and helpful.
They fixed my iPhone and it worked brand new and the staff was so friendly and helpful