My favorite store!!! The staff is always friendly and super helpful!!!! Great prices! Love the discount section.
Whats the date boys? Is there a child to be reborn? 8 seconds is certainly a good time! Can you buck like me?
Overall selection and customer service is good, but they do not give all needed information when needed. Bought a pair of boots, had them steamed in-store. Went back to exchange for next size up. Wasnt informed until after the fact that having them worked on, even in-store, voids them from exchange or return.
Bought the best boots ever! Thank you Autumn
Very helpful and not bothersome.
Price matched from website, helped me with proper fit & honest opinion on what matched. The Ladies at BB Rock!!
Friendly, helpful, and knowledgeable staff. Decent prices and quality boots.
I love this place. I can always find something that I want here.
They are very nice people work there I like that woman help me she doing shes a good job
Great selection of boots and apparel. Prices can get high. But you can find some great deals also.
Got everything I needed, staff very helpful, although a little bit on the pricey side.
Connor was exceptional. His customer service skills are excellent.
Within 10 minutes I had the perfect pair of boots at an amazing price
Very nice clean store with a very friendly atmosphere. They have a nice selection of boots a variety of womens jeans and other clothing. I noticed alot more mens wear and they sell big and tall clothing. Yes they are pricey but i also noticed more affordable items that looked nice.
They need American made boots only had one in the whole store. This is the reason our country in the shape its in.
Great selection super friendly staff
They are crazy expensive and dont even carry redwing boots
Great staff,Ill come back.
Great got some thorogoods comfortable new
Friendly staff - great selection of adult western wear
Great service helpful folks. Great stuff!
Neat, clean, & Very Well stocked! Good Quality clothes and boots as well as workwear and Carhartt items in MANY Sizes!!!
Decent selection but not much on customer service
Very helpful and friendly service.
So many great clothing items to choose from as well as boots and belts. I wanted a special gift for my husband and found it here for the same price as it was listed for on line directly from the company. Wonderful, helpful sales staff and fantastic prices for the quality items they carry. The store is clean and well maintained. I highly recommend shopping here for a unique gift for someone or for yourself.
1st time to this store in Bowling Green...friendly staff and great choices for boots and clothing!
Nice 👢 s! A little pricey for me
Terrible customer service. Returned a pair of boots. Wouldnt give me a receipt showing that I had returned them. I left the store without anything proving that I had returned boots. Not a good feeling.
A large selection of unpopular boots, and a few really nice well made boots. The people were friendly but not helpful at all. You might as well buy online, less expensive, and the exact same level of service.
Awesome staff. Always friendly and willing to help you with whatever you need. Great selection of boots and Western wear for all ages. Not just your average every day boot store.
Awesome place to shop. We love the clothes, the people, the home decor, and the atmosphere is great.
I love their boots, hats etc. But the sales staff today gave me a migraine! They wouldnt stop talking and it took us way too much time to get what we wanted. Plus they thought they could tell this cowgirl how boots should fit. If they still work there next trip Ill pass!
Friendly staff, good clothes selection, prices are kinda high on some stuff though
First place i seena pair of 1,000 dollar boots. Great if ya want em, personally id geta 45 pistol & 19 tanks of fuel, but itsa great place.
I love my boots BUT when you pay 300.00 for a pair and you ask for the box to put them in and the sales girl stated we dont have boxes REALLY???? My opinion she was to lazy to walk back and get it.Maybe Im wrong but dont believe so.🤔
Staff is SO nice! I love the choices they have here!
They are a staff that listens and will try to take care of your needs. They dont work on commission so they will try to find the perfect boot and or other western attire. I was in there for work boots, and they got quite a fair selection of them. So if one was nervous about this new place in town, dont, they got the country hospitality that will sweep you off your feet and into a new pair boots. (and one would be happy about it)
Nice selection, decent prices and very helpful staff.
Service was good and everyone was very friendly
Nice selection!
Service is amazing however I feel they are a bit overpriced on boots ...the saying is true though here you get what you pay for shoes from walmart are lucky to last a month shoes from boot barn last a whole lot longer someone I know paid $50 for boots at walmart were falling apart within a month paid $120 - $160 @ the boot barn lasted well over 2 yrs and still counting
I love the boot barn and the service is great
Quality western-country clothing style wide selection, knowledgable, friendly service.Rewards/discount program.Leather and fashion clothing.
All the best boots. Friendly staff. Cute clothes. Highly recommended
I liked all the boots and most were at a fair price
Dont like masks.
I love this store always awesome there!!! Inexpensive boot and happy workers
Katrina rocks!!
What a shame! today i attempted to shop at boot barn, when checking out the salesperson on duty (middle age woman with short hair) ask for my phone number i refused she stated if your not in the system she could not sell me the merchandise, i replied how about if i pay cash her reponse again was if we dont have your phone no# your not in the system and i cant sell you this hat consumers should be able to buy whatever wherever without involuntarily providing personal info wow! wow! wow! wowwwwwwwwwwwwwwwwww!
Fabulous service. Not cheap but quality rarely is. Highly recommended
Awesome selection and good price
Nice wedding outfits!
Kind of pushy, didnt buy because salesman wouldnt let me shop. They had a great selection and hope my next experience is better because there were 3 pairs of boots I wanted.
Very nice people work here
We stopped in at the Boot Barn with few expectations. We know boots, because we wear boots. We buy only boots made in the USA and have done our research so when the saleslady opened her mouth and started BSing us, we did not appreciate it very much. She also didnt appreciate that we corrected her, and proved it, but who can blame her. Boot Barn should have done better training her. Its a very nice big store. They do carry Double-H boots which have some made in the US boots. And also Chippewa boots which are made in the US.
Always very presentable and they have a big selection of boots and clothes.
Good place to shop, just couldnt find what I wanted, at the price I wanted.
My son for his birthday wanted a cowboy hat and boots but unfortunately the staff an older woman with short spiky hair had such a hateful attitude we left what he had picked out and walked out the door with no sale of purchase. The woman needs to be fired and set to a place to learn customer service etiquette immediately!!!! I will never go back to that store no matter what pretty Western wear they have!!!!! Will gladly go to Stockdales only for Western wear. The customer service at Stockdales super kind and wanting to help customers unlike Bootbarn
The ladies here were amazing and so knowledgeable
Great stuff just need more smalls
Very friendly and helpful staff!! Would go here again if I lived nearby!
By to return your boots after wearing them across the parking lot
Great selection and prices.
Great selection, lots of kids clothing and boots, just wish it wasnt so stinkin expensive.
Lots of great boots and clothing here!
Good selection of work and dress boots..
Great staff, very friendly and helpful!!
Has nice displays and i love all the boots.
Friendly & helpful, nice people now.!
Very good selection, wonderful employees who are very helpful, not pushy which I like very much
Salespeople were very helpful and had a nice selection
Cant find a better place to get work boots
Love this store! Live the clearance sales!
Friendly service
Very expensive
Who doesnt love boots 😍
Nice place with friendly employees 👍
It was great, friendly people,great stuff to look at!!!
Great experience wonderful service
I found the FR shirts that I needed.
Sales clerk was helpful.
Always need what you wont. or they will order it for you. clean store, nice and frinley.
This place is wonder, employees are wonderful
Nice leather boots
Nice Selection!
Lots of boots to choose from, very pricey though.
Big variety, but way to expensive
Sells people were not much help except for size, really expensive and nothing I would have bought.
My kids loves this place
Great employees
Good selection of boots but those prices will hurt!
Has all kinds of boots and apparel
Wish they had more Durango brand
Good service
Great selection
Awesome
Great store
Too pricey, limited selections
Huge selection of boots!