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Jewel-Osco
655 Main St NW, Bourbonnais, IL 60914, United States
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Jewel-Osco
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Ta
Review №1

Such great prices such great sales this week the chicken has eight pieces for 5.99 on Mondays and the grilled chicken is delicious ! Im just a jewel fan when they have good sales for sure

Ch
Review №2

This store is remarkably clean and well maintained. It gets. Five Stars for all this. From Chad Harrison Aka ChadderBox Angel

CC
Review №3

This is the best Jewels in kankakee county. This jewels have variety of everything and their workers is not disrespectful and they are helpful. Order chicken and dont get a bad attitude or like they dont want to fulfill orders.

De
Review №4

Just ran in for roses for moms birthday and a balloon. Store was clean and the checker was pleasant. Was in and out in less than 10 minutes. No lines. It was around 4:20 in the afternoon.

PA
Review №5

The new Sephora shop is beautifulI cant wait to spend time there!!

Ka
Review №6

Great prices very curtious people and employees.

Gi
Review №7

Such a wide variety of foods, beautifully displayed, wide variety of beauty products, and anything else you need/want! Keep up the great job Jewel!

Sa
Review №8

I very much enjoyed my visit with Jewels. The customer service was real nice and welcoming.

De
Review №9

Do not try to go early and get your shopping done. There is NEVER any meat available and usually the sales items are cleaned out and not restocked. I went there for chicken, chicken kievs and frozen egg rolls. Left with none of those items. The meat section is a big let down in the morning. That department doesnt get moving till way after the store has been open for a couple hours.

Ne
Review №10

In town for a day. Great variety and pricing. Will be back next week with a cooler to pack meat bargains in (I mean it)!

Do
Review №11

The sales are great and the people who work by the self checkout are helpful and friendly! I like shopping here.

Ar
Review №12

Kind of a bunched up store, crowded. I dont prefer this store over other stores in the area to be honest. Its never given me a youre welcome here vibe.

Ju
Review №13

The store is always so clean. That location is top notch. All the employees are awesome!!

St
Review №14

Some products will cost more here than other stores but the atmosphere is nice.

Ch
Review №15

Nothing on the shelvesJewel Osco 4u did not workI will probably not go back to this Jewel Osco

Ma
Review №16

Clean store. Helpful employees. Wide variety of products.

Jo
Review №17

The store post the wrong price of Pepsi 2L, 2 for $4. in fact 5 of $5.cashier over charger $5.60 .Go to customers service talk to male manager about it . Then sara come talk about sad face to me.she mean I am lying the price to him to take advantage from the store. I and other floor manage have to go check the price twice. At two different area two price of same products. Go back to customers service, sara really no respect to me .and asking the male manage are you sure you got this and the male manager wasnt happy either. I dont know what I did wrong to shopping my local store.they are attitude make me so uncomfortable. This is the second time in the same store.

La
Review №18

I usually go to the Kankakee Jewel because its close, but the Bourbonnais Jewel has more of the keto foods I wanted to try. Huge selection of groceries but I always feel disoriented in there. I think its the store layout. Only one employee bothered to greet me at all, not that I really minded, it just seemed unusual. Regardless, I got the stuff I wanted and self checked out quickly.

Pa
Review №19

Love the baked and fried Chicken from the deli.

Vi
Review №20

Jewels is one of the last full service with a smile grocery stores that is family friendly.

Le
Review №21

One of my favorite grocery stores to go shop at every time I go to j e w e l s I always find what Im looking for I recommend everyone go 2 jewels if you dont already go to the store👍💯👍💯

ka
Review №22

Always has what i need for good prices, never too busy

JD
Review №23

Not my usual Jewel. This store is laid out quite differently than several of the others. They had a lot of empty spots but, it is rearing up to Memorial day weekend.

Te
Review №24

I had to get 3 different scooters because they kept cutting off on me in the store. Most of the time you go there the scooters arent charged I was over charged for 6 cans of tuna the sign said $.69/ can I was over charged I paid almost $12 for 6 cans of tuna. Went again no charged scooters

Ir
Review №25

This JO usually has fresher meats and produce, so I exclusively buy groceries here now. I like customer service, attentive albeit not always 100% helpful, they at least try, and its appreciated.

Sc
Review №26

Helpful and courteous help from employees.

Le
Review №27

Store was huge! A big selection of products! The staff I came across throughout the store was super friendly! Great place to shop at!

De
Review №28

Very clean atmosphere enjoy shopping here

Ti
Review №29

I love it awesome place to shop

al
Review №30

A bakery lady walk right in front of me and didnt say excuse me or anything she was short with blonde highlights

Ju
Review №31

Everything was there and in good shape, very friendly. Would like to be able to order cake donuts with chocolate frosting.

Ja
Review №32

I like everything about Jewel except their regular prices are high.

Ju
Review №33

Store has alot of different options and its super clean!!!

An
Review №34

How they can get away with doing COVID-19 Vaccine shots and require customers to bring in their insurance cards so that they ( Albertsons) can bill the customers insurance company is news beyond me? If these shots are being provided by the United States government for free here, then explain to me why Albertsons can force the insurance companies to pay the cost then.

Mi
Review №35

My favorite Pharmacy!!!...Great Staff & barely no issues!!!

Da
Review №36

Friendly fast and found what I need. Also seemed safe for people who are into that.

Tr
Review №37

Best meats for grilling.

Ma
Review №38

Didnt have what I was looking for. No Egglife wraps and no cheesecake pudding

Gl
Review №39

Our jewel is not in a safe place. It only has one entrance and exit area. It used to have 2. Now you may not find a close parking space not even for handicap and this is not good when you have a hard time walking

Su
Review №40

Ordered groceries last night and picked up after I left physical therapy. I marked no substitutions so we got the little pepsi w/real sugar. There were only two items they didnt have. One of which could have been substituted for another size of ICBINB. The other was no pumpkin rolls I wanted 2. Not too bad for my first try. I wish there was a substitution box by all items as well as the one at the top.The girl who delivered to my car was very sweet and polite and quick.

Bo
Review №41

It was an awful experience. Never going back. Rude employees

Na
Review №42

Just for you coupon savings are great. I spent almost $150 before sale prices and coupons kicked in but these lovely tools lowered my total to $104. And these savings are typical of our weekly shopping totals! Also love the efficiency of the express lanes. Overall, considering I live in an area with lots of shopping options, I strongly prefer this Jewel over even Aldis. No, Im not on their payroll!!

gr
Review №43

Pharmacy staff very friendly. Grocery store well stocked. However, I found Jewel to be a more expensive option than Kroger, Target or Walmart.

Vi
Review №44

Its clean and friendly staff, but its a typical Jewel, over priced. They do run some good sales, but if you arent shopping for sales, youll be overpaying compared to other grocery stores.

Ed
Review №45

Its a great place to shop. I really hate how the parking lot was designed. Excellent fresh fruit and veggies.

Be
Review №46

My favorite local grocery spot! Get the Sheboygan brats when theyre in season, and thank me later

jo
Review №47

Staff was very helpful and was able to help me out with all of my questions on items that I purchased

As
Review №48

It was very crowded and the employees showed that they didnt want to be there

Br
Review №49

Good selection, good sales, great deli. A nice grocery store to have in The neighborhood.

RA
Review №50

Personal experiences!! Pharmacy all the pharmacist are amazingly nice they have always went out of their way to help me as for Walgreens down the road east of there are all rude and very rude. As for here they are honest and nice. The store typical grocery store they have everything you need or could want in a major chain stores that are hi she bye!!

ad
Review №51

This jewel has wonderful produce however i can not give them five stars with the rest of the store lacking to be more competitive so 4 stars is all i can give even though this store is not far off a five stare jewel

ja
Review №52

Cashiers and employees on the floor are always nice and helpful but the people that work at the service desk are rude dismissive and snobby. They treat customers as an inconvenience and make you feel like you’re bothering them when in fact they’re only there to take care of the customers They need to be reminded of that or fired.

Mi
Review №53

Quality produce and helpful employees

Co
Review №54

Great store, great staff. Fast in and out especially on my lunch hour!! Worst picture ever for your public photo. Is this the back of the building? LOL

Ev
Review №55

This is specific to Osco ... had transfered medication from Yorkville to the Bourbonnais location and had three issues so unfortunately I had to switch to another pharmacy farther from my home because their systems cant hand multiple months of a prescription. This is an older Jewel-Osco and has not gone through a remodel like so many others so it could be they have outdated software but Im not sure as I dont work there. My Drs Office even called to verify the prescription audit trail and the Osco still couldnt find the prescription. One issue the first time I get ... Im a new resident and new customer so thats expected. After the third incident within a 3 month time frame, its time to move on. Its a well kept Jewel but if anyone has a multiple month prescription I would highly recommend going elsewhere ... at least until they get remodeled. The remodeled Jewel-Oscos are really nice, Modern, the updated layout of the store is friendly and I liked the addition of self checkout.

Bo
Review №56

Went to order a Birthday cake. Bakery personnel were very helpful and got just what we wanted

Mi
Review №57

Jewel has Great prices compared to small towns, always good for an Extra mile.

Lo
Review №58

2nd covid shot

Ca
Review №59

Great clean place to shop. The muffins in the bakery are to die for #chocolatechip

ch
Review №60

Jewel-Osco is always the same clean store cheap Prime Rib. Checking out was SLOW SLOW SLOW. GO ONCE A YEAR FOR PRIME RIB FOR CHRISTMAS.

Ju
Review №61

Good service. Employees were all wearing masks properly and only one or two customers without masks

Mi
Review №62

Me and my wife had to pick up some stuff

vi
Review №63

Good. Friendly staff.

Bi
Review №64

Quality products. Fresh produce. My favorite store. I miss shopping there during the pandemic. I am sorry that they don’t have grocery pick up because I am 74 years old and I can’t go into the store.

Er
Review №65

Good store, kept clean, and friendly staff. Some prices are higher than other local stores, but nothing outrageous.

Gi
Review №66

Great bunch of employees work here. We came in 30 minutes before they closed and they was very accommodating. One young lady grab a riding cart off the charger and brought it to my sister. Another gentlemen looked in the stockroom for us to see if they had any more pop we was looking for. Checkout lady was friendly and helpful. Store was clean, and parking lot well lit.

Ca
Review №67

I was so disappointed that they were out of my fresh fruit and yogurt 😩 We live out in the country so we only get to the store very rarely

Ro
Review №68

Great store with good peoplr to assisr.

St
Review №69

Real life groceries.

Jo
Review №70

My cashier was very friendly friendly!

Ka
Review №71

It was very clean and organized. Well stocked

Ha
Review №72

Was at the pharmacy. Fast and easy

Vi
Review №73

They keep everything stocked well... The front end is very congested don’t come when it’s busy. The customer service is hit and miss; it’s your typical grocery store but nothing special at that

Ol
Review №74

It has a lot of food

Mi
Review №75

The checkout lady was very friendly and professional, I enjoyed the conversation with her.

Jo
Review №76

Awesome place to shop

Da
Review №77

This Jewel is usually very pleasant. Its clean and friendly and most of the time they have everything. The only thing I have had a problem with is I have purchased there fried chicken a couple times when it was on special. Unfortunately I have been disappointed both times. Either there oil is old or not changed enough, because my chicken was excessively greasy and I will not purchase it again from here.

Br
Review №78

My family has been shopping in Jewel for years! I don’t think we’ve ever had a bad experience! We always find a great selection of fresh produce and an amazing variety of meat. We love the little stickers pointing out local products and the organic isle. The staff are always helpful, knowledgeable and friendly. The store is probably the cleanest I’ve ever shopped, and crowds are always minimal. I recommend this grocery store to everyone.

Ke
Review №79

Love the pharmacy

Sh
Review №80

Great customer services! The cashier was respectful and nice!!!!

La
Review №81

Great variety!

An
Review №82

I love this store and have a lot of friends and past classmates that have worked and work here. The hourly workers are great and helpful. The quality of products are good and the store generally has the best produce in the area. The deli also has items that you can not find in other grocery stores around town.That being said, the reason I am writing a negative review is the store manager/director Mike. I have been in the store before and seen him speak disrespectfully to employees. His demeanor is rude and abrasive. He speaks over people and belittles those he speaks to. It was always offputting to see him act this way and today, I got to experience it personally. I had a problem and eventually got directed to mike in an attempt to resolve it. He did not take time to listen and assumed he had all the information he needed. He cut me off as I attempted to introduce myself and the problem I was having. He quickly offered his idea of a solution but not one that would reasonably work with covid happening. When I tried to explain this he cut me off again and was short and rude. He continued to speak over me and explain why I should be grateful to him.I’m not surprised by his behavior and demeanor. This is spot on. I am surprised that he has been able to get away with it for so long. I feel for his employees and others who come in contact with him. I will probably be going elsewhere after today, which really sucks.

To
Review №83

Great deals, curtious employees!

Jo
Review №84

Clean nice grocery as area all jewel stores Ive been in

Li
Review №85

Hadnt been here in a while glad I came back. I stopped because of the sales on produce and was very happy to see they had some this store only sales. I got 2 wonderful cantaloupe for 99¢ each. I cut them up this week and they were so sweet. Also, the staff here are very helpful.

Gr
Review №86

I had a bad experience here. I needed assistance from customer service, but the older African American lady at the counter seemed ticked off that she even had to help me...I know times can be tough, but I was polite and I thought customer service people are usually the nicer employees at the store?

ch
Review №87

They had exactly what I was looking for and I checked out quickly.

Ca
Review №88

Cashiers & Deli gals very nice.

Ra
Review №89

Nice but little higher prices than competitors.

C
Review №90

This is definitely one of the best Jewel stores Ive shopped at. They have such a large variety of food items, if you cant find it here I dont believe youll find it anywhere. Very clean and neat store with friendly and helpful employees.

Ar
Review №91

Good selection

Ja
Review №92

Great Experience! Today I went to my local Jewel in Bourbonnais. I spoke to the store mgr about purchasing some fruit for our upcoming Christmas Eve church service. I was totally shocked and greatful for his generosity. Thank you again for the help.Loyal Jewel customer .Jason

Ki
Review №93

The shopping program has been a good thing for us. By signing up and using the Jewel/Osco app from the Google Play Store and subsequently entering our phone number each time we shop, weve been able to collect points and redeem them for discounts on future grocery trips. Ive made it sound complicated but it really is simple. (Yes, I know they collect information but someone would have been collecting info anyway because I dont pay with cash very often)The store is clean, nearly all the employees are friendly.There are public restrooms in the back corner of the store.Near the Osco pharmacy is a small section set aside for floral arrangements, plants, and flower bunches.Not too far from the flowers are large racks of gift cards with a very respectable selection of cards on offer.There is (or was, before the quite great virus of 2020) a decent selection of products. There is the normal complement of bakery, deli, butcher/meat/seafood departments with dedicated employees, the front area near the produce houses a selection of freshly cut fruit and vegetables along with some other cold prepared items. There is a hot/cold food bar near the deli and bakery. (No place to sit inside the store for consumption of food bar items) They even have a small chest size freezer with an assortment of mochi ice cream available to mix and match your favorites near said food bar. A place tucked next to the deli with fresh sushi.And last but not least, my family prefers the fried chicken that comes from Jewel to any other in town.

Ja
Review №94

Always in stock. Nice fresh produce. Great Delli

Br
Review №95

Clean modern store always has what I need.

Mi
Review №96

Lots of sale items today. Spent $130.00 Saved $100.00. 47 % off. Thank you for the blessings.

Ja
Review №97

I like Jewel, the people are helpful and friendly. Its reasonably priced, could be a little better.

Tr
Review №98

Love Jewel Osco!!! As always...clean, great prices and great people!

Ro
Review №99

They have some good prices

Da
Review №100

Great

Information
49 Photos
100 Comments
4.3 Rating
  • Address:655 Main St NW, Bourbonnais, IL 60914, United States
  • Site:https://local.jewelosco.com/il/bourbonnais/655-main-st-nw.html
  • Phone:+1 815-929-0560
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:7AM–12AM
  • Tuesday:7AM–12AM
  • Wednesday:7AM–12AM
  • Thursday:7AM–12AM
  • Friday:7AM–12AM
  • Saturday:7AM–12AM
  • Sunday:7AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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