Awesome experience! I was desperate for shipping boxes and Mail Station had exactly what I needed. Super friendly and efficient staff and the prices were very reasonable even for my small purchase (just 5 boxes). Im relieved to have a local option for packaging!
Absolutely outstanding service! I came in today for the first time ever and I was back out *within a minute* with everything handled in exemplary manner. Ill definitely be returning for future mailing and shipping needs.
I came in on Monday 11 May 2020 and at first, I was the only person in the store.I then went to what I thought was an easy process of returning one item and shipping another.I can only state that every choice I made was the wrong one and by the time the poor clerk had finished walking me through the process, there was a line.I was the cause of a lot of people having a longer experience then they needed and not once did the poor guy behind the counter lose his composure, not once did he snap at any of the customers behind me, he did his job and he did it well and he even made sure not to openly mock my idiocy.Thank you for making my day easier, when I made yours harder and my stuff, that could have taken a week or longer during this pandemic took (2) days.
Jim is awesome :) helped me save a ton of money on my shipment and was able to get it there 2 days earlier than I was hoping for. Love this place I wont go anywhere else!
This is a overall really neat place. It has PO boxes, sends certified and registered mail. Has comic books and knick knacks. A fun place. They have cute stamps and it is a alternative to the post office.
The staff are efficient, knowledgeable, reliable, and can help with packing. They sell all sizes of boxes, envelopes and padding/filler you could need. They will give you the best /price and shipping options. And, if you’re a collector, the store has many interesting items to peruse.
Extremely nice people, have lots of knowledge about the items I bring in. Really enjoy coming in and I recommend this place to many people. More then just a mail station.
Been a client for many years. Great staff; quality service — old boulder feel... High Regards, 505
Great customer service and delivery.
Hands down the best in town. I was referred to these guys a few months ago and have never had better service. Highly recommended!
Nice folks😊
This place is awesome! While not much to look at from the outside, the staff is more than helpful, quick, and go out of their way to make sure that you get the best rates. Great spot for shipping or dropping off!
Sold all of my Magic Collection here and owner gave me a killer deal! Great store! Awesome inventory!
Decent overall experience, but could not make my $7 purchase due to a $10 credit/debit card minimum so I ended up having to leave and go elsewhere. Sad to see this business turning away customers because they wont pony up the cost for a credit card machine. This is 2017, figure out how to accept modern money!
Ive been a customer and box holder here since just after they opened 20 years ago. I travel extensively and had a dual residence in Alaska for a while and Robbie and the staff have been incredibly helpful over the years with forwarding and proviing a general above and beyond level of service. I live in Lyons and still keep this as my primary mailing service given the level of trust that I have that important things will wind up in my box. Services and materials are reasonably priced and its fun to browse the Collections store. Thanks for everything!
Great place to mail!! I went in to mail a oversized extremely fragile piece of furniture and it was a smooth transaction and arrived safely.. Thanks!!!!
Super friendly and great service! I mail all my packages here. I highly recommend them!
I will drive well out of my way to send my packages from this location. They take their time and help me find the best way to package and send my family gifts. They never try and gouge the prices and are always so friendly. I hate shipping things off and they make it an enjoyable experience!
I had an extremely bad experience with the manager of the UPS Store down the street while trying to mail Christmas gifts. I left and found Mail Station almost by accident. The gentlemen at the Mail Store were friendly, helpful and professional. They have my business from now on. Thank you.
Ignore Camille Lafont’s comments. The Mail Station makes everyone happy. Except, of course, people like Camille who just choose to be unhappy.
I went to this store for the first time today. There is something for everyone at this store!
Great service. Always helpful and more than willing to offer advice/expertise.
I have actually had pretty decent experiences at the Mail Station. It is about a block from my office, so I use it pretty frequently, rather than driving down to the Valmont USPS office. I know they charge an extra fee of some sort to mail from the Mail Station since its not a dedicated USPS office, but in my experience it has been worth the extra buck or two since I dont have to wait in the unbearable lines at the USPS office, and I dont have to deal with the very rude staff at USPS. Sure, the Mail Station folks are a little spotty -- sometimes I wait up front for a minute for someone in the back to realize theres a customer waiting, and sometimes the guy running the desk is not as efficient or friendly as I would like -- but over all, I am willing to deal with these inconveniences rather than going to the USPS. Though I find their prices to be a bit high, they also carry some cool gift items and DVDs in the store.
A great secret! Never a line and the best smiling, helpful and friendly customer service...every time! Thanks guys!
Had a poor experience but appreciate great follow up and addressing of the issue with management. Would try again.
They were a little slow, but the lack of urgency is made up for in their customer service which was good
Am a longstanding customer here and the team here is just fabulous
Incredible service, always friendly, always go above and beyond to help and make sure everything is done right. If only more businesses could be like them.
Convenient to drop mail
Go here if you need anything... They are above and beyond!
They know whats, what
Very professional!