The idea of buying a car during this pandemic has been daunting especially with the plethora of issues with various shortages, but the reps at Flatiron Subraru take care of you! Shane was super helpful through this process in making sure that he communicated with me every step of the way. I would highly recommend Shane Ferrin and Flatiron Subrau to anyone looking to buy a car, even during these crazy times!

I purchased my Subaru Crosstrek from Flatirons Subaru in 2015. I had to bring it in for repairs in August and was assisted by Julian Gonzales. Long story short, the repairs fell under the extended warranty that I purchased when I bought the car. It took the warranty company two months to approve coverage of the repairs. During this time Julian was patient, provided me with a loaner car, and constantly communicated with me and with the warranty company, ensuring that my car would be properly repaired. Thank you Julian for representing Flatirons Subaru in such a professional, efficient and caring manner. Your dedication and service has made all the difference. Thank you Julian Gonzales!

Had a fantastic time purchasing a Crosstrek with James and Ian. We had just moved to CO and needed a car ASAP, and James helped us pick one out that worked with our budget and needs. (He stayed in touch with us for over a month as we tried to figure out which brand to go with.) Easily the best car buying experience that me and my partner has had—didn’t feel pressured at all! If you want a relaxed process (from picking out a car to learning about the features to figuring out financing), I’d highly recommend coming here!

Julian was absolutely incredibly and very helpful every step of the way. I really appreciate the texts and phone calls giving me updates on how my car was doing. Thanks again Julian!

I drive out of my way to come to Flatirons! Service is always great. Came in yesterday for an express oil change and tire rotation. In and out in less than an hour! Edgar was awesome!

I purchased my first Subaru from Flatirons in 2011. After almost 150K miles, countless trips across the western United States, and years of enjoyment it was time to move on.I returned to Flatirons recently to consider trading in my Outback and to further consider an upgrade to a newer automobile. As many have remarked with respect to car sales and car dealerships, there is often a stigma regarding either being taken advantage off or simply feeling ripped off.My experience could not have been more opposite. I had reached out to Flatirons earlier in the week and asked about some of my options and how I was considering a potential upgrade. They quickly referred me to one of their sales and leasing specialists, James Wells.James was an absolute pleasure to work with. He provided a comprehensive list of options, informed my partner and I as to what was available, clearly explained the spread of options across the Subaru fleet, and seemed genuinely honest and excited to work with my partner and I and to help us out as best that he could.We decided to trade in our 2012 Outback and upgrade. We had a price point in mind and James went out of his way to help us get as close to that price point as possible -- even going back and forth with his sales manager multiple times to fine tune their trade in offer in order to make our purchase as affordable as possible.As long as Flatirons Subaru continues to allow associates such as James to interface with the customer, they will continue to have my business and come very highly recommended by this satisfied Flatirons Subaru customer.

I just recently leased an Outback from Flatirons Subaru. I was very pleased and impressed by the service I received from everyone there. If you are in the market for a Subaru, I highly recommend seeing the folks at Flatirons. You, too, will be happy you did. I wouldnt consider another Subaru dealer at this point.👍 They were the best.

The flatiron Subaru dealership was absolutely fantastic!! I went to another dealership and the Boulder Subaru definitely made me feel way more comfortable and I’m so happy with my car. Travus went above and beyond a sales rep making me feel like his goal was more to find me the right car for me than just making a sale. I truly loved my experience! Thank you to all the people who helped me purchase my car! (Travus in sales, Ian in financial, Adam in parts)

My experiences with Flatirons Subaru has always been superb!Their customer service is, above and beyond excellent, and every representative is truly present to serve the customers needs! Plus their communication is prompt and timely!Thanks Flatirons (Service Crew), my Sübi is in great hands and great shape! 🚙💨

1st time Subaru owner. 1st visit to Flatirons Subaru.Nice folks, took care of a recall. Loved the filmed full recap of the inspection. Great communication. Appreciated the ride to/from home. Made it easy! I’ll be back.

Buyer beware! If you use this dealer or any of the independent Subaru repair centers please do your due diligence and ensure they are charging you the proper repair times. Subaru of America has posted times as to how long a repair should take and the dealers should abide closely to those times. This dealer tried charging me 12.7 hrs to do a job Subaru of America says should take 4.4hrs under warranty and 6.5 for cash pay. After talking with Subaru of America customer care they informed me that due to their franchise agreement, Subaru of America couldn’t intervene because the car was out of warranty and that the dealer, in essence, could charge whatever times they wanted. After further investigation it was brought to my attention by someone in Boulders auto community that some of the local Subaru shops meet every so often to discuss labor times and all get on the same page so when you call an independent shop their labor rates will be similar. Guess what….that’s exactly what I discovered. They were pretty much the same, about double book time! As soon as I called a few shops outside of Boulder the times dropped and things were much more reasonable. Now I can’t prove it but it seems as though Flatiron is engaged in a price fixing scheme. Please don’t take my word for it. Just double check your labor charges. Take their labor charges and divide it by their labor rate ($165hr) to figure out how many hours they charged you, then cross reference it with Subaru of America stated times (most Subaru technicians post them on Subaru forums or call a shop outside of Boulder for an estimate). Not saying quality of work isn’t good as I pulled my car immediately after I discovered this but if a shop has the audacity to double labor times and be so dishonest along with conspiring with other shops in the area, I would also doubt their quality of work.

My family had been working with the dealership for two years and had been very satisfied with their service. I will no longer be using the service department because of the following experience.I took my car in for general service and check-in before taking a long road trip, including an extra charge to check all the fluids. They found $1500 worth of work that I’m sure the car needed. I told them I had an oil change 1000 miles ago and shouldn’t need one, so they didn’t check the oil. The 2011 Imprezas have a recall issue for burning oil, especially on long trips. At the recommendation of Subaru national, I paid $300 out of pocket to the test to determine if my car had the issue, but with COVID, I didn’t put enough miles on the vehicle to gain results. This slipped my mind in my excitement for the trip.My car ran dry on oil during the road trip, never had an oil light come on, and blew my engine and possibly my transmission, thus totaling the car. As the owner and being informed of the issue, I hold some responsibility for that. I also believe that the service department does as well. When I called, I was bluntly informed that since they didn’t do the oil change, they took no accountability for my problem, despite paying a complete checkup. The service manager advised me to reach out to Subaru national about the recall issue. They told me that despite the advice to get it checked earlier in the year, my car was too old and had too many miles for them to do anything. I called back and asked the service manager to advocate for me with the sales team to see about gaining some value out of the car, and then was offered $1000 trading value for what had been a $9000 car.Mistakes happen, and I hold some of the responsibility here, but so does the service department. We trust their expertise and pay a premium for their service. Their staff has service specialists whose primary job is to track our cars’ issues and make sure we get ahead of them. Their lack of accountability for their part in my car’s loss Is infuriating, and we will not be working with them again.I am leaving a two star instead of one because of the wonderful experiences we’ve had with the sales team at the dealership.Update: At the service managers request on this review I called him. While Ryan is a pleasant and well mannered person, this call created additional frustration. He disclosed that he has a auto reply to low reviews and had no new information or accommodation for my issue. Thus wasting both of our time and re-engaging me in a problem I am attempting to move past. Because of this I have dropped my review from two starts down to one.

Ordered a part from here online and it was a great experience. Unlike other similar parts stores they didnt charge a ridiculously for shipping or marked the product up like my local Subaru dealers. Shipping was very quick as well. Kudos for being an honest dealership. Highly recommended!

I have always been pleased with the Quality of service when I take my car in for regular maintenance. The Oil change prices are very reasonable and default to high-quality full-synthetic oil. Its always nice to get the video inspection of the undercarriage as well.Only caution would be that they default to very low mileage service intervals on their reminder stickers - Usually 3k miles - Good to be aware of, but not a bad thing!The service is also always excellent between the shuttle and the service reps (Thanks Edgar!)

James was awesome! and the whole sales team were very helpful. This was the smoothest and most pleasant car buying experience I have had to date. These guys know what they are doing!

I worked with James Wells and really he’s a great man he helped me find an amazing brand new car that was in my price range. He made everything an easy process for buying my first car! Keep up the good work!

Thanks to the professionalism and customer service of James Wells I was able to get my new Crosstrek in what seemed like no time especially with the minimal to no inventory on site. James was courteous and worked with me to ensure my requirements were met. He kept me informed about the final delivery of the vehicle and completed a thorough walk though of the vehicle to point out all the bells and whistles.Thanks James.

I purchased my Ascent in August. Great experience overall. The facility is clean and theyve got covid precautions in mind. The staff is all very friendly. I worked with Kyle Hoffman and he was incredibly helpful going through options and hes very knowledgeable about all features and inventory. I had to reserve my vehicle due to low inventory and Kyle was great at keeping me up to date on delivery timeline. I would absolutely recommend working with him.

Ryan at service desk is fantastic! Paul best shuttle Driver ever! Pam in the show room is amazing. You never disappoint me with Amazing costumer service. Will be back for regular service, and I can Not forget a Shout out to “Sam Nelson” technician for my detailed video report of my outback!!!! One of the reasons I keep coming back. If I could give more stars I would. See you next oil change!

Worth the trip to visit this dealership. Easy and comfortable process. Every staff member that I dealt with made my new car purchase and servicing as easy as possible. I highly recommend Serena in Sales, as she was able to get me into the exact car I wanted, at the price I wanted. They were quite fair on the trade in. Zach in service kept a great communication with me and is the reason they will continue to get my routine maintenance. Very friendly dealership, will be buying again from them.

Consistently friendly and competent customer service providers. Technicians send videos of your car which is super helpful in understanding any issues. Amazing communication. Free shuttle to work if you need it too! All in all a really great service center!

The shuttle rides to and from we’re lovely in new vehicles with courteous and engaging (but not pushy) drivers.The service report was excellent, not only telling me that things were fine, but giving me actual numbers for things like tire tread.The check in and check out was smooth with only a 2-minute wait on the way in.

The work was excellent. I like that they do the video! Thats a fun addition to service. I also very much enjoyed that the south Boulder Creek Trail runs behind the dealership so I could go for a walk while waiting!

(Ive never purchased a vehicle here; this review is about the Service Center) Ive been a customer for about three years and I plan to keep coming back. Their prices are fair, they stand by their work, and theyre very friendly. If youre getting something bigger done to your car (i.e., not express service), theyre really good about checking in and keeping you up-to-date on how the repairs are going. Ive never had any sticker shock after repairs are done because the service reps Ive worked with have always provided clear and accurate quotes.I worked with Julian most recently and he was all of the above: friendly, communicative, professional, clear and accurate about the work and cost (even helped me apply service coupons I didnt know about!)I also really, really appreciate their shuttle service. The cars are clean and the drivers have always been smart and safe (and friendly). I highly recommend the Flatirons Service Center.

My fiancé and I recently purchased a brand new vehicle from Flatirons Subaru and couldnt be happier with our purchase and service. Justin took the time to explain every question we had and made us feel comfortable about such a big purchase. He was patient, fun to work with and kept us in the loop every step of the way. We absolutely recommend Flatirons Subaru and to ask for Justin O.s help!

I have been a customer of Flatiron Subaru for over 20 years and have consistently received quality and professional service from the Service and Parts Departments. The most recent experience of this past week was no exception with Cesar and service technicians working with me to resolve several mechanical issues with an older model Outback. Thank you!

You guys are impressive! The technology youve integrated into the service process is exceptional--especially the inspection video--WOW! Ryan B. went above and beyond, and Jaime was clear and on-point. Ill definitely be back!

Recently bought my car from Flatirons Subaru and was very pleased with my interactions with all employees. I worked with Luciano and he set me up with the most beautiful Subaru. I would definitely recommend this dealership as I felt very taken care of and heard

Had a great experience with Flatirons Subaru back in April 2021. Worked with Sales Person James Wells and it was such a pleasant experience. Im not one to walk into a dealership and just take whatever they offer so I spent a lot of time speaking with other dealerships before buying With James/Flatiron. While there were many other nice people at the other dealerships, I absolutely experienced 0 BS when it came to working with Flatiron. No hidden fees, no cheesy sales pitches. I came in with a request for a specific Outback and the best price I had received, James found me a vehicle, got it brought in from out of town, and gave me the best price. He was honest and easy to work with. If you hate car shopping give James Wells a call!

This weekend I purchased my 3rd Outback from Flatirons Subaru. Once again I had a great experience. James answered all my questions with absolutely no pressure to buy. Ian (finance) walked me through everything quickly and efficiently. I love this dealership. Everyone including service is courteous and respectful. I will be coming back!

Just bought an awesome 2021 Plasma Yellow Subaru Crosstrek from James Wells at Flatirons Subaru and my experience was wonderful! He was extremely friendly and helpful, and got me the price and features I wanted. My previous car was an Impreza, and I had dealt with Flatirons in the past with good results, so knew that I wanted to buy from them. They, and James, come highly recommended by me!

It was a perfect car buying experience!!!!! Very thanks for Travus Borek’s help. This is the first time I bought a cat, and I didnt know anything, but he answered all my questions very patiently and helped me a lot. Travus helped me find the perfect car for me. And I love this car so much!!!!! If you want to buy Subaru in this store, please be sure to find Travus. He will give you the most perfect experience!!!!!

We had our Forester repaired recently and the whole process was a pleasant experience. Julian was great in keeping us informed throughout the repair.good job!

I have taken all of my Subarus for service here for many years. Today, I had another excellent experience! I had an appointment and I was greeted promptly; the service advisor had a great attitude. He listened carefully to the problem I was having and already had my warranty information prepared. I went home and I got a text within an hour from the technician working on my car. She had a video walk through explaining not only what was needed, but a thorough explanation of all of my car’s systems, from all of the undercarriage parts to the engine. I love this feature! My car was ready in a timely manner and the pick up was very efficient. Overall, I had such a positive experience!

Service handled quickly, thoroughly and kindly. Perfect

Waiting time was good!The music in the waiting area was terrible and way, way too loud!Moses, the one who checked me in, was very helpful and took care to answer my questions!I really liked the video feed back on my car’s undercarriage and Alejandro, the mechanic, did a good job of explaining what I was seeing!I did miss the popcorn 🍿 machine but understand why!Thanks

After being told by the place Ive been taking my car to for maintenance that it would be a week before they could look at my car to find out if the strange noise it started making rendered it unsafe to drive or not, I dropped in at Flatirons since I was nearby. Despite a long line, they pulled a technician away (it took less than a minute), determined it had to do with the air conditioner, and was safe to drive until I could get it fixed. Finally, I could breath again. THANK you Vance for you compassionate reception and willingness to seek help. Thank YOU Julian for efficiently coordinating the process and setting me up with an appointment for next week. You were both very helpful while never ignoring or delaying any of your other customers. Youve got my business for everything from now on!

All the associates were very friendly and helpful. I showed u without an appointment yet they were still able to service me in a timely manner. I was given a detailed report about everything that was wrong and they explained what I needed to get done. Would definitely recommend going here.

Great service. Had coolant issue on Memorial Day weekend. Took car in, was provided with a loaner. Received video of found issues. explaining everything.Very pleasant Service Consultant. Jen Ruby was friendly and efficient. Communicated well.Highly recommend

Flatirons Subaru was amazing to work with! We just bought our first Subaru and the experience couldnt have been better. We worked with Mark Berger throughout the process and he took great care of us ensuring everything was taken care of in a timely, professional and friendly manner. His communication was very thorough before, during and after our purchase. He was a pleasure to work with!

Great service. They always communicate well Werth what needs to happen to your vehicle and how it is doing in general. Video of check points when you have an oil change which I feel is very helpful. Everyone Ive is very kind and courteous.

The service writer, Todd, was very pleasant and worked to get me back in my car as quickly as possible after a scheduled oil change, because he knew I was on my lunch break and had limited time. Loved the video from my express tech, Alejandro, to corroborate the recommendations made. It’s a nice place with friendly people.

I am happy with my experience at Flatirons Subaru. At first they had quoted me at $200 for activating a sensor I had installed myself (they wanted to re-install it). I was able to work with Ryan in the service department to negotiate a better rate given that the install was already completed. Thanks for working with me on this - I would recommend the service department to others.

Pam, Brandon, and Shay were absolutely excellent!Pam made me feel welcomed and got me help immediately. Brandon was a ton of help and didnt try to upsell me to something I didnt want and really worked to make sure I knew about the vehicle I was buying and helped me get the customized trim that stayed within my budget while getting me the features I really wanted. Shay was also great and clearly described finance and warranty options and helped me pick something that fit my budget and risk model.Highly recommend this dealership to anyone.

We purchased a new 2021 Subaru Forester from Flatirons Subaru. The Internet Sales Manager - Fred Rudd made the experience easy with no stress. Fred was very professional with GREAT Customer Service Skills. We would highly recommend Flatirons Subaru and Fred Rudd for anyone looking to purchase a new Subaru.

Wonderful service! I came in to have my Forester worked on- getting two things fixed under warranty, an oil change and a tire rotation. From the start everyone was very friendly and quick to get me with a specialist. As the service was being completed, Peter talked me through what was done and went over a couple of recommendations. He was super knowledgeable and informative but not at all pushy. I purchased my Subaru from another nearby dealership but wish I purchased it here! I’ll be back any time I need to get work done on the car!

I visited several dealerships before landing at Flatirons Subaru. I was helped by Jim Wells and Ian. Best customer service, best selection of vehicles, best understanding of what I needed and wanted, best pricing. Can’t say enough. Not only knowledge professionals but amazing human beings. I highly recommend this place.

Cesar is hands down one of the best employees out of any auto store i’ve been to. I’ve had him help us out twice now and both times he went out of his way to make sure that everything was good, that we got all of our problems taken care of, etc. He also has a big smile on his face all the time as if he’s happy to be there. It’s good to see employees and just people in general be nice and welcoming to others. Thanks Cesar!

Everyone at Flatirons Subaru was so sweet throughout the process of purchasing my Crosstrek. Brendan Simpson was amazingly helpful and patient every step of the way, he made it super easy to narrow down what I wanted and answered every question I had with amazing detail. The car buying experience is definitely different right now due to world events but Flatirons Subaru seems to be handling the changes wonderfully and trying there best to make the experience comfortable for their customers.

Great experience buying a new Crosstrek with Travus Borek. Everything was very straightforward and never felt like I was being pressured to make any decision I didn’t want to. Lot of personalized insight as well that helped me narrow down what car was right for me. Would recommend

Great experience buying from Flatirons Subaru. Shane was very helpful and informative. He and Kerrie also prepared for our return visit so that the transaction could be completed quickly. This was a much more enjoyable experience than we had previously experienced buying two cars at two other dealers in Boulder County. We highly recommend.

Excellent service, friendly and caring, These are Genuine People who truly care about your needs. They do not only sell cars but stand behind the services that make Flatirons Subaru tops in the Denver-Boulder area!

Brought my Outback in to the Express service to have an oil change and general inspection. It only took an hour and while I was waiting, I received a cool video from the technician showing the undercarriage of the car and all the areas that had been inspected (everything looked great!). Everyone was super helpful and friendly. I would highly recommend this dealership for both its sales and service!

Todd took care of my first service here in Colorado. Theyre wonderful!

Bought a new car from Travus Borek and I’d like to rave. He is organized, thorough, pleasant, detailed with good follow through. I’m very happy with the experience and with my new car!The added benefit of having Andress explain all the features is wonderful - good move Subaru!

Incredible experience at Flat Irons Subaru. I worked with James Wells and the experience was as easy as could be. James was incredibly easy to work with and helped expedite the process to be a quick as possible. I would come back to James every single time.

Amazingly smooth buying experience and an EXCELLENT deal. We bought a used 2006 Honda Pilot from these guys (we worked with James), and the whole transaction could not have been more seamless. James even came in to work on his day off to close the deal. AND the used vehicle comes with a 3,000 mile warranty. Highly recommended!

This is our second time purchasing a Subaru from Flatirons, and once again they did not disappoint! James Wells was wonderful and got us a great trade in deal on our Subaru so we could get into a 2021 model for a lower monthly payment. And as always, Shae in the finance department was just lovely. If we ever leave Colorado, Flatirons Subaru will be the hardest thing to leave behind.

Quick service and knowledgeable techs. There’s nothing they can’t handle and they are very professional. The lounge is comfortable to work from with WiFi and beverages.

Very professional and efficient! Good value too! Recommend them for sure!

Vehicle purchase and periodic maintenance.Good experiences w/ staff, scheduling, service.

Amazing service crew. Helped us out on a busy Monday with car trouble on our vacation. We love our Baxter Subaru dealership in Omaha and these guys are amazing just the same!! Highly recommend!!

Kyle Augustin was super great helping us find the exact color/features of vehicle that we wanted. He was never pushy or overbearing, and gave us the space we needed to make our decision. He was quick to respond to messages when I would contact him to ask questions, which I really appreciate.Ian in financing was awesome and made the process really quick. He got us in and out of the office in a few minutes.I also appreciate Andres walking me through all the features of my vehicle. He answered all my questions and gave me a better understanding of the vehicle.Overall, everyone we encountered was kind and helpful, and i would highly recommend using these guys to buy your vehicle!

What a great experience! We worked with James Wells and he was awesome!! He made sure to be honest and helpful the entire time. James really wanted to make sure we felt taken care of but also felt good about our decision. There was no pressure which we really appreciated compared to other dealership experiences that we have had. We were able to make the right decision for us without feeling rushed into something we may have regretted! Thank you! We felt a warm welcome from the moment we walked in with a greeting by Pam. We wrapped everything up with Kerrie Bowen as we signed our paperwork. She was amazing and was very understanding of us having our 18 month old if you could imagine how that was going by the end of the day. A+ service and experience! Highly recommend!

I had a great time being helped here!! This is the first time getting my car serviced since moving here. Jarod was very friendly and helpful, and Quentin did a great job working on my car!

I’ve had to bring my car here a total of 3 times and 2 out of the 3 times I had an appointment to get my car serviced and both times had to come back to get my car after about 6-8 hours of it being there all day and just sitting there. Not being serviced. So irritating. And every time I come to get it the people are extremely unapologetic about the fact that it’s extremely inconvenient. Terrible terrible customer service and work ethic. Never ever going back here.

Very courteous and professional in every way. Great price for full synthetic oil change—can’t beat it!! And the staff is thorough and attentive to keep my car operating at its best. Thanks!

Great experience working with Flatirons while purchasing a car from out of state. Shane Ferrin was outstanding ensuring the process was smooth and was helpful with answering any questions I had. Shane unfortunately was out of town when came to pick up my Subaru Legacy. Luckily, he left us in great hands with James Wells. He was very helpful as well and ensured all my needs were met.Highly recommend Flatirons Subaru.

I purchased a crosstrek here in Feb of this year. Id highly recommend the experience and worked with Brendan S. He was incredible at dealing with my ever growing list of questions through email. I specifically wanted to build my entire purchase online and simply pick up the car and go. I was out the door in 45minutes. Not only did I have a really good experience, but a lot of my friends have purchased from Flatirons over the years. Lastly, I visited 3 other Denver area dealers and worked with their online teams. Flatirons are truly in a league of their own when it comes to customer service. Thanks again!!

I had the pleasure of being helped by Travus Borek. I highly recommend you look him up, ask for him. He was not only knowledgeable and patient with all my questions, he was also following up making sure I had the chance to have updates and respond to any contact regarding a vehicle. Thats hard to do these days since they go so quickly! The biggest issue usually comes with finding the right person to guide you through the process. If you want Travus, you wont regret working with him. ☆☆☆☆☆

Best car buying experience ever! James Wells was very knowledgeable and easy to work with. He listened carefully to what we were looking for and made the process go smoothly. After we made our purchase, he sat down with us in the car and went over all the bells and whistles to make sure we were well acquainted with our new car! Thank you, James!!

Subaru staff fit me in quickly to address a fluid issue. My car drives much better.

Thank you so much for making the car-buying experience hassle free. I worked with Adam, who went way out of his way to ensure a good experience for me as a customer. Very pleased and will recommend you highly!

Received emails about how much we could get for trading in our 2016 Crosstrek so decided to stop in to Flatirons Subaru who we’ve done business with for years. Met with Justin Orellana, had our car evaluated and were quickly able to come to an agreement for trade in value. Justin made sure we knew about the lack of availability of new vehicles at the time, especially given we were looking for specific features. He explained that delivery of a new build could take several months but we did order and it was delivered well in advance of our expectations. We appreciated the straight-forward, friendly and efficient way he dealt with us and the transactions. We would highly recommend working with Justin.

Edgar did a nice job of going over everything and keeping me up to date. It would be nice if online appointment scheduling would include the option to review past appointments. I would have scheduled a more extensive service package if I could have seen the history for the car. (Got confused with another car.)

Absolutely first rate. And it will get even better when the new service center opens in the very near future.

My Subaru Outback was 10 years old and had none of the safety features. I traded it in for a 2021 Outback with all the bells and whistles. Just love the new car. It was a pleasure working with Mark Berger who was so patient with lo-tech me! He spent nearly an hour with me in the car explaining all the features. Mark followed up the sale with emails and phone calls to be sure all was well and that I was completely satisfied. Now thats service! Thank you Mark!

Large, comfortable waiting area. Kept me informed what was happening with my car. Easy check in, check out. Great customer service! Employees are very friendly.

Jenn did a great job! I was in for a problem that has been ongoing. I didnt have an appointment scheduled. Jenn said they were booked but could do it the next business day. I stated that I would need a loaner car. I was in and out of there in under 30 minutes. A job well done.

Staff was courteous and efficient. Quick check-in. Work was done quickly and efficiently. Car ready much faster than expected.

I went to three different Subaru dealerships before getting my car at Flatirons Subaru. I worked with James Wells and couldnt recommend him more. He spent time to listen to my needs and find the right car for me in a friendly and non pushy way. He was very knowledgeable and spent time to make sure all my questions were answered. It was this approach that made me feel comfortable to get my car from this dealership. I was able to get the exact car I wanted at the price I was looking for! Even after the sale he walked me out and pointed out additional features of the car that I might have forgotten. This was a great experience for something I thought would be terrible, I plan on coming back to this dealership for my all my Subaru needs. Thanks again!

Flatirons Subaru is a gem. I had such a great experience with McKenna, and she really made the whole buying experience easy and low pressure. Im thankful she let me go through it at my own pace and it was all-in-all a day and night contrast compared to the experience I had in Englewood at Groove Subaru that was bully sales tactics, bro sales culture, and surprise market adjustment fees--totally gross, and a waste of my time. Flatirons on the other hand was a breeze. Thanks for making it enjoyable and straightforward to buy our first Subaru!

The staff was really friendly and helpful. I felt well taken care of.

James at Flatiron was really great! I went to sell my Subaru and was in and out in no time. He was honest, easy going, and a pleasure to work with. Would highly recommend.

I had a really good experience buying a used car here. Special thanks to James Wells for all the help in finding something that fit all of my needs and worked with my budget. James made sure I great deal on my trade in vehicle. Also thank you to Pam at the front desk for being helpful and providing great customer service as well.The staff is great with communicating and did a great job following up with me to answer any questions. I ended up getting a great vehicle for what I thought was a very fair price which is especially notable due to the rise in prices of used vehicles during the microchip shortage. I would certainly recommend Flatiron Subaru to a friend.

Jarod was a great advisor told me what i needed and when it would be done. In total love the experience, would recommend going to Jarod. Jaimi was quick and efficient, stopped on my way to Arizona and they did a spectacular job

Friendly and Fast. Caesar was kind, explained the process, payment and timeline clearly.The waiting room was nice with decent WiFi to get some work done while I waited. Everything was completed perfectly and overall was a great experience.(Oh! And the coffee was pretty good too!!)

This was the easiest most friendly car service experience I have ever had in my life. Top to bottom from the minute I arrive to drop off my car which was not even scheduled for maintenance but they took me right in, to dropping me off at home with a free shuttle to keeping me up-to-date as to when the car would be done, to emailing me an estimate that I could approve before work was done, to picking me back up and bringing me to Flatirons Subaru, five stars plus!

They have always treated me fairly. Staff is great and easy to work with!

I like the idea of a video from the tech explaining what is found and pointing to the component under the car.Moses checked me in but a different service rep. checked me out (sorry cant remember his name). He answered my questions about some of the newer models but some he could not answer so took me over to the sales dept. to get my answers.

James Wells was super helpful as a first time car buyer. He was super responsive and easy to deal with. Although I didnt get the trade in price for my vehicle that I was looking for, the rest of the process was seamless. He and Kerrie explained everything in an easy to understand way. Thank you both for a solid car buying experience!

The buying experience was very smooth and professional. Travus Borek was awesome.

Loved the video and commentary of tech. Moses took all the time I needed to make sure I had all my questions answered.

This dealership is the best dealership Ive ever encountered. I recently needed a total short block replacement on a 2012 Forester, & everyone from the front desk, to my advisor Ryan, to the techs made it the most painless process ever. They kept clear communication the entire time. From the time it was dropped off by the tow truck to the night I picked it up, the entire only process (for a brand new short block, might I add again) only took about 3 weeks. Being involved with performance vehicles myself & having dealt with many different dealerships & mechanics over the years, Flatirons Subaru is BY FAR the best. Cannot recommend them enough! Wish I could give more than 5 stars.

Todd did an amazing job working with my 16 year old son and his Impreza giving him advice on future maintenance and fixes that he could do thank you Todd

Hands down, the best car buying experience! We had the honor of working with Pete and he made everything a breeze! Very knowledgeable, personable, and respects your time. The only pressure we felt was trying to decide which color Subaru we wanted! Ian in finance also did a great job explaining everything and decoding all of the contract speak. 10/10 would buy another subaru, but only from Flatirons.TL;DR just ask for Pete.

Ive been to a lot of dealerships over the years, and this is absolutely the most pleasant one. Theyre so good I live in Denver but bring my car all the way to Boulder for oil changes. I purchased my last two vehicles through flatirons and I couldnt be more happy. I recently worked with their salesperson Kyle and hes a superhero. He is was able to turn complex criteria into a car and finance arrangement that was a perfect fit. Thank you Flatirons Subaru.

The staff is always super friendly and I love the video of my car from the experts! Also they do a great job at being quick for an oil change and always have a coupon, so there are cheaper than most places. Highly recommend!

Flatirons is always top notch when it comes to service. I bought my Subaru out of State, but they have always treated me well. The service staff are professional and courteous. Im very happy with Flatirons and will continue to patronize their dealership.

Had an issue with the drive shaft bearing on my new Crosstrek Sport while on vacation in Boulder. They got my car in immediately, went out of their way to get the parts in and repair done before I had to go home, and gave me an identical loaner car while mine was in the shop. Everyone I dealt with was extremely helpful and courteous, right down to the valets that brought me the loaner car and returned my car after the repairs were done. Best car dealership experience I have ever had! Thanks Flat Irons Subaru!