user
Alpha & Omega Independent Car Repair
2555 49th St, Boulder, CO 80301, United States
Appearance
Alpha & Omega Independent Car Repair
Comments
Ca
Review №1

They are the best! I just bought a Volkswagen Golf and I took it to them for some much needed maintenance. They did an amazing job and they even shared some tips on driving a manual car with me. I will definitely be using their services in the future.

Ke
Review №2

Having recently joined the Mini Cooper family of owners, and knowing that these great little cars require some special TLC, I was apprehensive about finding the best shop in Boulder to work on this car. I was referred to this shop by a trusted friend, so my comfort level going in the door was fairly high, but my experience was over the top!Brett and the Team at A&O have now significantly raised the bar on my future expectations for independent auto repair shops. Brett understood completely what I was hoping to accomplish, explained their process to me, and executed on my request as promised.If you live anywhere close to this shop, and own a Mini Cooper, or any other Japanese or Euro car, you need to develop a relationship with this organization. You will not be disappointed!

Tr
Review №3

Excellent and honest work done here. Purchased a Subaru Forester from a used dealer in Denver. The dealer botched some engine repairs and totaled the engine. Was recommended Alpha & Omega, and this was the best recommendation I ever received. Bret (owner) took wonderful care of me, overhauled the car, installed a new engine, and guided me through getting the insurance of the dealer to pay for the repairs. Honest and skilled crew took care of the car and prepared it for a road trip to Texas. This was 2 years ago and the car is still running in top condition. I would absolutely recommend this shop. I drive from Denver to Boulder to see Bret and always happy I do.

An
Review №4

I had to find a good shop to do a big job on my 2017 STI. Needed an engine replacement. Brett was professional and thorough and updated me every single step of the way. They are very professional and meticulous with their work. Absolutely the best quality of work I’ve seen. Eric was very informative and worked his tail off to get my car back on the road. I wouldn’t take my car anywhere else, these guys blow all the car shops around out of the water. Thank you Alpha and Omega Independent Auto for making this stressful issue a lot less stressful with your knowledge and professionalism!

Ma
Review №5

Very honest, capable and courteous folks. They seem to know what they are doing without gouging customers with unnecessary add-ons.

Ro
Review №6

Love Alpha & Omega - we take my wife’s BMW in for all our repairs and maintenance. Whether it’s me or my wife, Brett and team are always super respectful, knowledgeable, and willing to take take as much time as needed to explain everything.

Wi
Review №7

Quick and easy to work with! Brett was able to take our Prius in without an appointment as our previous appointment ended up being on a day with bad snow on the roads so we didnt want to drive over with bald tires. They got the new tires on and wheels aligned in just a few hours. Very impressed with this shop!

da
Review №8

I am happy to tell you about Alpha &Omega. A professional, precise, fair place to go to . You will receive an in depth knowledgeable inspection, great tips and advises . Every appointment is respected and done in time . They understand you needs and are ready for emergencies . The work is precise and clean . You will be happy to ride your car safe ! Thank you !

Br
Review №9

Super helpful and kind. Took all my questions and concerns on top of doing a stellar repair.

Gr
Review №10

Brett is awesome here. Very transparent and patient with explaining and answering all my questions. Very price friendly as well, not pushy at all. Will work with your budget as well as prioritize and give you a timeline on future work.

Bo
Review №11

Great little shop! Excellent work brought a 2004 trailblazer that had been sitting for a year and a half they got it up and running like a dream, amazing service and great people!! They definitely have a customer for life here!

Bi
Review №12

Exceptional shop. Kind and down to earth customer service.

Al
Review №13

I was so happy with the professionalism, response, and quality work that they did. 11/10 will return.

Ma
Review №14

This is far and away the best auto shop Ive ever been to. They are honest and never try to convince you to fix something before its necessary. These guys really care about people and cars and it shows in their kindness, patience, and enthusiasm. Brett always takes the time to answer my questions and explains everything excellently. My girlfriend went in to get a couple things done on her car and now she says shell never go anywhere else :)

sa
Review №15

This is a family owned shop which I wish I found 4 years ago.1. The alignment work here is the best for my BMW and the price is competitive. MOST shops here cant do a BMW alignment so beware, I wasted $$ for a subpar job for 4 years.2. You dont need to worry about being overcharged for work you dont need to do. Theyll advice you the best they can on whats needed.3. Customer service is great. The owner is friendly and professional.Come by the shop if you need a local mechanic and talk to the owner. Youll see for yourself.

Jo
Review №16

We were on our way to Rocky Mountain National Park from Illinois. After passing through Boulder, the Check Engine light came on a few miles north of Boulder. We found Alpha & Omega online and went back to Boulder to their shop. Dave was in the office and took time to come out and pull the code off the car and explain what had happened, even though they were booked with work for the day. He cleared the code and told us how to handle the issue and that we could deal with it when we got home. We never had another problem on the trip. It was so reassuring to have our concerns relieved and not have to worry about the car the rest of our trip. We got home without incident. So grateful for Alpha & Omega and appreciate a business that you can trust. For all in the Boulder area, this is a great business. Give them a try and see for yourself.

Mi
Review №17

I believe they offer top quality service but for a premium. I didnt get very helpful service. Got charged $115 to basically test my battery and convinced me to get a $85 tow truck. Acted more ignorant (and more money hungry) to my situation than being genuinely helpful. I shouldve done a quick Google search instead of trying to ask for human advice on my car situations from Alpha and Omega.

Se
Review №18

Alpha Omega was great, these guys are extremely knowledgeable, great customer service.I used these guys because they had a unique kind of oil I needed for my vehicle, literally nobody from Longmont to Castle Rock has the oil on hand. They also knew all about it.These guys got my vehicle fixed up and out, fast and correct.Thank you Alpha Omega

Be
Review №19

Quality work with integrity. I come here because you can trust the work being done, and trust the prices. Brett stands by his work, which is a rare experience now a days.

Ri
Review №20

Alpha Omega has worked on all of my cars for the last 20 years - import and domestic. I highly recommend them! These guys are the most honest and skilled mechanics Ive ever had the pleasure of working with.Brett (who runs the front office) is so helpful, and always takes the time to explain all the work they are doing, and the costs ahead of time. Many times, faced with a tough repair decision on an older vehicle, Brett has talked me through the options, pointing out items that must be replaced right now and others that might be worth doing while theyre in there, but dont HAVE to be done if I need to keep the costs down. He has helped me by recommending rebuilt parts when that was an appropriate choice, and even chased down a used part once on a small computer that would have been very expensive new and was okay to be replaced with a used one instead.The willingness to make sure that Im so well informed about my options is why I have come to trust them so thoroughly over the years.

Mi
Review №21

Outstanding service! They walked me through every step of the service and replaced the battery in my key fob free of charge.

Da
Review №22

Super friendly! Honest and reliable mechanics are hard to find these days. If you want to actually get car fixed and not pay and arm and a leg give these guys a call

Ni
Review №23

EDIT: During this repair, Erik also “fixed” the brakes. The rear passenger had seized so they replaced everything that needed it. We were charged over $600 and the brand new brake is still seized and now back to metal on metal. Not only that but the part they used to fix the belt/tensioner problem failed and had to be replaced. Not as confident now about taking my car in with the brake still being seized. Wish I had better things to say...Original post: My power steering went out while driving, and I drove straight to Alpha Omega. Before my ride even got there to pick me up, they had the car on the rack and diagnosed. They also explained the few things I’ll need to have worked on in the near future, including the order of importance. My Yukon was back by the end of the day, sounding better than it had when I bought it! I’ll never use another mechanic... Thanks AO!

To
Review №24

The Old Man was a good mechanic and businessman, but the brothers have taken this company to another level. Amazing service, integrity, and fair prices. They take care of my personal vehicle as well as our company vehicles. Highly recommended.

an
Review №25

It was my first time coming here and i have to say it was absolutely, hands down, the best experience at a auto shop i have ever had.to be honest, i usually dont have good experiences with auto shops as a lot of them try to take advantage from the customer if they dont know what they are doing (usually me) and not only did he apply a coupon to the service and tell me other little things he noticed that I needed to keep an eye on and get fixed, but I asked him a question about my break light being out and he fix and replaces them with no charge added. BEST COSTUMER SERVICE EVER! 10/10! would and will recommend! thanks so much you guys rock!!

Ch
Review №26

Had a great experience here. Honest, explained everything that was entailed in the repairs to me in an easy to understand way, and performed the work cheaper than a multitude of other auto repair shops quoted me for. 10/10

Bo
Review №27

The brothers at Alpha & Omega Independent are my Go-To guys for automobile maintenance. Brett behind the counter is a super guy. He and his wife have rescued a number of dogs. Eric runs the maintenance, he knows hi stuff. Ive had my Toyota Camry and two Avalons serviced at this shop. Very happy with quality of workmanship and prices.

Je
Review №28

Well what can I say other than my most trusted mechanic facility around. I manage a collision center in Boulder, and Alpha Omega is the shop that will perform the mechanical work we cant. I also use Eric and Brett for my personal vehicles as I always know that are straight shooters that I can trust. Excellent service across the board. Hard to find these days which is sad to say, but a real pleasure when you find guys like this to work with.

Je
Review №29

I recently moved to Colorado and my car had broken down and I needed someone to check out my car as soon as possible because I rely on my car so much for my job. Alpha & Omega were able to check my car very fast and although we later found out that the motor went out on the car, they were extremely reliable when I was in the process of getting my title for the car so that way I could take it to a junk yard. Brett was SO helpful throughout the entire process and I highly recommend Alpha & Omega.

Ly
Review №30

Let me just say, friendly isnt in the vocabulary. I feel I was treated like an inconvenience. Also, after calling BEFORE they received my car, I told them EVERYTHING was that was wrong with my car after squirrels chewed on my wiring. They call and tell me its ready and they fixed it. I drove it home and parked it, the next evening I drove it and used my heater. When I got home turned off my car the heater stays on as do the control lights for my windows and door locks. (Neither should stay on after car is off and keys are out. And my wipers can be used without the car being started.) The next day I looked under the hood and OMG nothing had electrical tape, wired were exposed and the electrical hub had been zip tied to my car and its missing the wire. I called, told them what was going on and was told they were going to charge me to figure out why those things were happening. I asked why and would answer me. I told him they were paid to fix my car yet it wasnt fixed. He said I still have to charge you to fix it. Um no you dont, it should have been fixed the first time. All the parts you charged werent used. And only one piece had a small amount if electrical tape that cost me over 5.00 with them. Personally, Im so unhappy with the entire experience and they cant even look at my car for another week. Only means of transportation and Im disabled. So frustrated.

Cy
Review №31

Alpha & Omega Independent Car Repair consistently provides excellent service. I have often come in with no appointment and the Evans brothers have always resolved my car problems immediately and for any basic repairs will do so at no charge. They really know what they are doing and are consistently helpful, kind, knowledgeable and professional. I highly recommend this excellent business!

Na
Review №32

I will never go to another auto place again! They are always so friendly and knowledgeable, and never try to fix more then you ask them to. They are quick at getting your car done and always do a great job. Thank you so much I appreciate all of you! If I could give you 10 stars I would, and I always tell my family and friends to come see you.

Kr
Review №33

On Nov. 29th, 2019, my Honda Accord EX started a severe shaking in the front end. I called this establishment up and made an appointment on the 4th of December 2019 to have it looked at. The mechanic said it was just a bad tire so I went ahead and replaced both tires which fixed the problem. If they had told me my whole front end was shot, I would have believed that. But they said it was just the tire. My point is, that this automotive repair shop is HONEST. They DO NOT try to rip you off. If i could give them 10 stars for their honesty and good workmanship I would!!! Highly recommend this establishment for any needed automotive repairs!!!

Ke
Review №34

This is a no BS shop that has great prices and doesn’t add on things that don’t really need done. I’ve always been happy using Alpha Omega.

Je
Review №35

Brett is awesome. He was honesty, friendly, helpful and understanding. It is rare to find a mechanic who is honest and does good work. If you are in need of any automotive repairs in the Boulder area I would highly recommend Alpha & Omega.

Sa
Review №36

The nicest and most honest auto shop Ive ever dealt with. Highly recommend.

So
Review №37

My experience with Alpha & Omega was excellent! I needed help with my headlights and they were professional, courteous, and VERY helpful! I would take my car to them again in a minute!

HA
Review №38

This Boulder gem has served my family for decades. My Dads friend built it, and his sons now run/own it. Off Pearl Parkway...

Br
Review №39

Different kind of review here....Met Eric while dirt biking today in the middle of nowhere here in Colorado. We talked cars for about 10 minutes, found out about his business and told him of the issues Im currently having on my B8.5 S5. He had knowledgeable input and advice. Needless to say, Im changing repair shops due to our conversation/interaction. He knows his stuff and is an honest guy shooting from the hip with experience with German cars. Look forward to seeing he and his shop this week. More excited to get my damn transmission diagnosis and repair. Pleasure meeting you Eric!

Ji
Review №40

Great family owned business. They have consistently delivered great service and advice. I have been taking my Ford Explorer and my BMW to them for almost 10 years now.

Ma
Review №41

Simply a great auto repair shop. Trustworthy, friendly, helpful, and efficient. They take the time to share recommendations and explain repairs.

Je
Review №42

I am the fleet manager at Timberline mechanical we have over 20 vehicles and have been taking them to alpha omega for over 10 years never had a problem they do a Great job every time.

Co
Review №43

Really, really appreciate this business and their service of honestly and good work. I wouldnt take my car anywhere else! For years I have been bringing my business to Alpha and Omega

Y
Review №44

Needed to replace a punctured radiator, got a quote over phone which is similar to others I got, so I dropped the car there (with radiator drained on the way there). Had them check to confirm the scope of service before I left. After I was back home they called and told me it would cost $200 more because their earlier quote did not include cost of part(s). While I had the option of refusing service, I had to bite because I could not drive away with a leaked out radiator and towing it away would probably add as much cost ...This used to be a great place under management of last generation.Update [3/28/17]The owner(s), in addition to their response here, called me after seeing this review and left a long message.While I commend this reach-out effort (although I prefer NOT to be contacted on my private number, which was provided solely for that service), what had happened had happened and I cannot change my rating on *that* experience. I do hope that my experience was an outlier and other customers have better encounters.I also updated the review to add a bit more details and remove a couple of phrases that may be subjective, so readers can make their own determination.

Br
Review №45

Wow, is all I can say if your looking for a Mechanic, a Doctor, a Vet, a Florist, Handyman well check Mechanic off the list because this is the place, family owned and run business a true mom and pop shop, plus the honesty to tell you straight, and the expertise to get it done right.

Mi
Review №46

Best repair shop in town. We dont trust our vehicles with anyone else.

Ch
Review №47

Had an issue with a stripped lug nut and they replaced it for free. Transparent, honest, and quick.

Mi
Review №48

Reasonable, fast and competent. What more do you want from a car repair shop?

Ri
Review №49

The only people that get to touch my truck.

Ro
Review №50

Explained what needed to be done and did it for a fair price.

Mi
Review №51

Best in the business. Honest, knowledgeable.

Wi
Review №52

Awesome, thorough, great mechanics

Information
100 Photos
52 Comments
4.7 Rating
  • Address:2555 49th St, Boulder, CO 80301, United States
  • Site:https://alphaomegamotorservice.com/
  • Phone:+1 303-447-2439
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto tune up service
  • Car repair and maintenance
  • Engine rebuilding service
  • Tire shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations