My fave dispensary!! Theyve always got a good stock and the tenders always have the best recommendations, very cool people.Oh and to the folks that sold me the purple pineapple express vape cartridge, loving it so far, not a sleep strain by any means but it leaves you relaxed and happy so its good for the unwind after a long day. Thanks again!! 💚

Great selection, great people, great service. I come here daily, and am amazed at the quality of customer service this staff provides on a daily basis. They really go above and beyond to assist everyone, even rude and ill prepared customers. Highly recommend. See what I did there?

Website has not worked for about a week now.Other than that the place isnt too bad.

Best customer service ever! They are very helpful.

Great little store.If they can handle my humor.Elvis is alive and well.Great selection

Very disappointed poor customer service in this store I came in this last Saturday and was looking for a top part for my pin. When I told the employees that I didn’t have the bottom of my pen with me. They said it was all good that they can still help me find the right top part. When I was done purchasing it I asked if it didn’t fit can I bring it back. And the guy there had long hair STATED yes. All I needed to do it bring it back with the receipt. And today I returned to tell them what happened and they said they can’t take it back. That’s really frustrating when I was told I could with the receipt. Get all ur rules and info straight. That way you guys are on the same page. Miss informing customers is horrible. So please you guys have to get ur information all straight and not say one thing and do a other.

Normally love this shop, but a shorter female employee with partially pink/purple hair was not wearing her mask, approached customers and stood very close to them, and did not ID the customer she helped while I was there. I spoke with my girlfriend and discovered she had visited an hour prior and had the exact same experience...except she was being helped directly by said employee. The employee did ID her either.

Placed online order and it said it was ready for pickup. Showed up about 10 minutes later and they couldnt find it. Told him what was in the order and he was just going to grab new stuff for me. He couldnt find one of the joints I ordered which was a bummer but oh well! Just not sure why they told me my order was ready if it wasnt lol Will go back but wont try the online ordering again.

Stood in line for 10 minutes while a customer was being educated about product (understandably, we’ve all been there). The teller on the other side (white/pink hair) totally ignored me and kept taking people who had come in the store after me. So I left and spent my money at a different dispensary.

Great place. Very welcoming staff and theres always some great deals! Highly recommended!

Very friendly staff. Nice selection.

Incredibly courteous staff. I met the most knowledgeable staff and picked out items that I felt fit my needs. All at a great price. 10/10 best weed shop around. Give it a try, you will not be disappointed.

Woohoo, I love this place. It gets busy, and crowded, but most of the time I blast from here to the espresso stand right nearby to home. Then I have my coffee and my joint and Im happy.

The two gentlemen working were very knowledgeable and kind. They also had ropes (like a movie theater line) to help separate customers from each other and the employees; you have to keep the employees safe too! If I ever find myself in the area again, Ill seek the store out specifically.

Best weed selection by far from anywhere

I love this place, its nice to know everyone and everyone know me. Im there all the time getting my taters. Love ya guys...

Great place. Theyre very friendly and helpful. Would totally return there again. Qt

I’ve been coming here for almost 4 years and they have always taken good care of me. Their tenders always put me on to good deals and amazing varieties of smokeables and edibles. Their entire staff is wonderful to gaze at while in line and never had a problem getting what I need. I WILL ALWAYS BRING MY BUSINESS HERE. ❤️

Some of the best bud tenders Ive had the pleasure of meeting. Even if they dont have what youre looking for, they will still be able to get you what you need!

Misadvertised prices inside. Something will say a lower price until they ring you up. I went in and saw the total of the things I wanted was 105 and was charged 120. She grabbed these items out of the case so mustve seen the advertised prics. When I asked about why the price was wrong they took off 5 dprice. Off one of the three items. I asked again what was going on and they apologized after they had rung me up and taken my money then said it was mislabeled without offering a refund or anything. No one did anything about this mislabeled price when I was leaving either.. just saying double check your receipt when you come here. They will INTENTIONALLY give you the wrong price.. Super unhappy with this service, not coming back here

Nice, Friendly Budtenders. Great displays and prices.

I love this place so much! Primarily because they had such a good point system but recently they got new management/owners and the point system is terrible now. It use to be 20% but now it’s only 10% which you get 10% off for ordering online anyways so what’s the point really. I drive out of my way to go here because they carry a lot of brands I like and because the point system was so good. Please go back to the old one!

Great place friendly staff very helpful

Friendly, good selection, good prices, helpful staff. Ill definitely be going again 😃

Love this place! great workers, everyone has been helpful and nice Everytime Ive been here

I’ve been going here for about a year now. I love Sam! It’s awesome being treated like family by a knowledgeable staff. They always keep a good selection at competitive prices.

Used to go here a lot until a budtender sold me some weed then laughed about how that brand used chemicals. When I asked why wouldnt you tell me before I purchased? he just laughed and said thought you knew. I also told the female budtender they need to train that guy on how to deal with customers and she said no hes all right in a rude tone. Never went back because of it not to mention their prices are higher than most other places. Im not saying expect this experience every time but definitely not one that I was interested in having again.

My favorite place, the people here are the best, and always go out of their way to help. Highlight of my day haha.

For the must part, the staff here are great. The selection is extensive and well curated. If you need any advice, the folks here are always more than happy to help. My only criticism is when they have that one employee who might have had a bit too much before starting their shift. Its rare, the staff are nearly always super professional. But it does happen, and its kind of obvious when it does.Bear in mind, this isnt a very bad issue. This is a class act establishment. Worst case scenario, theyre maybe a little distracted and extra friendly. Its just enough to keep from getting that fifth star. In fact, I may even come back and revise my review at some point, because if youre looking for a good dispensary, youve found one.

Disappointing. New ownership won’t honor discount on Have a Heart app. I asked them if they would honor the discount and the guy said they should be able to take it. Wasted my time. And it’s a small location with above average prices. The only reason they got two stars was the employees were okay.

Havent been to a have a heart in years. This is my first time back or at this location. First, there is no signage saying have a heart. It was the first few days after covid quarantine doing online orders. Dude was nice, I didnt know any deals or see inside. Its a pot shop

Great store! They always have what you need and if you dont know what you need they have answers about what you should get. Owners are awesome employees are even better!

Higher prices for ((same/identical)) product found for less elsewhere. I go here for the convenience only. Would love to see competitive pricing here. They would get more of my money.

First time in awhile, not Have a heart anymore. Partners split. Super convenient location. Very nice service 👍

Today the employee at this location went above and beyond for me. This is going to be the shop I go to from now on. Also, the forbidden farms brand is really good for its price and I havent seen any other shop carrying it.

Great store with friendly staff and awesome SPP selection of concentrates!

Love the people, love the customer service and love the Green,, . Its like a Family there,, they know what I like soon as I walk in😇😁

Always friendly and super knowledgeable staff make this a great place to get the goods.

In town from Chicago staff was super helpful and hooked me up with some awesome good product second one better than the first telling everyone back home when you come to Seattle stop in at have a heart

I placed an online order in hopes of picking some things up during their stash dash sale. I placed it at 1015am and it was confirmed ready for pickup shortly after. I left a special note on my order telling the staff I would be in later that evening to pick it up. I drove up from Lake City only to find a long line out of the door. This store was NOT prepared to handle this amount of business. I waited in line for nearly an hour before reaching the counter. I told them my name explained I had an online order only to find THEY DID NOT HAVE MY ITEM ! I was furious because they could of informed me in any part of the day that they didn’t have my item. There were hours in between me placing the order and showing up. I would of been fine with it and not drove the distance and definitely not have waited in that line. However; instead of an apology, I was told something along the lines of they operate under a first come first serve basis and that my item was likely taken for someone else. I was also told they “couldn’t find my order in the system”. Which is a lie because the order was confirmed by their system ready for pickup; you have to manually send those messages from the computer it’s not automatic. This was crushing because the item was sold out and they had no other items available that were similar. I drove past countless shops, waited patiently for an hour only to be screwed by this store. Why use the online system of its not efficient or faster? Horrible experience I will not go back there EVER AGAIN. No Heart Here

This used to be an amazing store! Nice people and great value and well worth the drive. However, since I started receiving text promotions it has been backfiring on them. 20% off? Oh come on. Show me the cheap ounces, the $5 grams. Make it worth my while. The entire text campaign - day after day of so what text promotions has left me with a desire to go elsewhere.I will go back to Tacoma where the stores have decent prices and the values are always there.

Great place definitely coming back

I do enjoy the offerings here! Amazing staff, great service and bonus great pizza next door!

Very friendly staff & a good variety of products at a fair price

Seems like a good shop, pretty good prices. Could use for more efficient purchase process. When cashiers are being good people and talking to customers they are also holding up the line of people(possibly in pain). Maybe have cashiers that talk and cashiers that just handle the transaction.

Im a local yokel about it; but aside from; friendly spot and reasonable deals.

This location was my first recreational experience ever. The staff are friendly and knowledgeable. Prices were a bit high in the beginning, however its worth the quality of the product. This shop has daily deals and a point system as it always seems like I get a discount on products. I highly recommend this location and if youre looking to expand your inventory of favorites. This place is a must see.

The people here always have a big smile and welcoming attitude. I have never been to a more clean, pleasant, welcoming, and just genuine place than Have A Heart Bothell! Special thanks to Sam and Marvin for ALWAYS giving me a smile to leave with! Customer for life!!!

Good product but always a line around the block 🙄

Unfortunately everything changed except employees when they switched ownership. I have fully stopped going here. Super bummed Have a heart is gone.

Year 2021 came back had a better time this time in the store theyre very helpful clean store enjoyed my visit this time friendly people I give them five stars.

Got a good deal! I was in and out fast w/online order! Service was tight! Good selection! Located near a convenient store for swishers, soft drinks etc.Satisfied new customer!!!Ps. The names change but the game remains the same -

If you go anywhere else youll regret it! This is the best place! Order online and pick it up, great selection and awesome people that work there!! Ive been there over 50 times and have never had a bad experience!

Every time I visit this store I leave with exactly what I wanted, They carry all of my favorite brands and have introduced me to many of them. The employees are always helpful with their recommendations, I was even helped with car issues outside the shop on one occasion (Thanks Will). Overall good experience, prices, and employees.

While visiting and shopping at this store recently I suffered two seizures and collapsed in the store. Casting all judgment aside and immediately jumping into action the budtender Rachael I really have to commend her for immediately taking care of me during that scary situation. I cant really recall the seizure I can only remember a little bit beforehand but I guess I was acting pretty erratic and I think a lot of other people would have just been judgmental or made fun of me. But not these people. A girl named Rachel behind the counter immediately came out from behind the counter to help support my head while the manager behind the counter bamed Stu immediately got on the phone to call 911 so that they could come render aid. Afterwards they were sure to check up on me and see how I was doing which really meant a lot to me. To me these guys are more than just a local pot shop theyre great members of our community that clearly care for the community and the people who reside in it. I will forever be thankful and aside from them doing this great service to me I also have to commend them for their great service in general at the store. I actually work at another dispensary but I always shop here because of the great treatment I receive, the great advice they have on strains and different products, as well as the great selection that they keep as my store never really has any good stuff and when we do it all sells out pretty quickly. So in summary Rachel and Stu as well as everyone that works there but specifically them are amazing Souls. I feel so much more secure knowing theres people like that in our community and I will forever be loyal to have a heart/ a cannabis store. Thank you so much again to everyone in that store and best of luck. I couldnt recommend them more not just for the amazing support they gave me possibly saving my life but also for their knowledgeable service. Have a heart was such an appropriate name for that dispensary when it was that as they clearly do have such big hearts. God bless them all and thanks again SO MUCH for taking my health so seriously. These two deserve a big raise.

This is a wonderful place to buy from! They have such a wide selection of flavors and types. I have always found something I like and they have some really good deals too.

They have a great selection, friendly staff and have taken excellent steps for virus prevention

Good selection and service was quick.

Ordered online and everything was wrong when I checked it. Staff was fine but dismissive.

Make sure your packages are sealed before buying, picked up a 14g bottle with 5.4g missing. Employees are opening and stealing product. Not to mention the store is extremely overpriced to begin with.

Friendly service, knowledgeable staff.

Lots of pot shops out there, but these guys are the best. Product and prices are top notch. The best part? The people that work there are so welcoming, caring and well informed. Its like Cheers for potheads :)

This dispensary is normally great. Unfortunately I had a real unsavory experience this time, your Bothell staff is super knowledgeable and helpful!BUT. when I want a quarter, and you say you can only sell me two 8ths at the per until price, it makes little sense that Have a Heart would not allow teir pricing for this. Maybe they will change something and win me back, but I feel shafted by Have a Heart as a corporation.

Place is awesome! Great selection of high quality flower. People in there are cool and easy to look at all the different strains.

Wish the checkout process was better. I typically know what I am after and would rather not have to wait behind folks who want to chat about every product. Especially hurts when their register system is slow and/or they have limited staff to ring things up. While this has been my #1 spot, other places I have checked out are much faster on getting me what I need and on my way.

This place is great! Tiffany and the vet gentleman(sorry I missed his name) working the floor create a positive welcoming feeling as soon as you walk in the door! My new #1 spot when I get to visit WA from TX!

Great selection helpful staff super convenient

I visited looking for a product not for me but for my father who was diagnosed with Parkinsons in 2018. The knowledgeable and patient staff discussed possible CBD products that have been suggested to help symptoms and insomnia in multiple medical journals. We were able to settle on a high grade CDB (low THC potency) product that has been working wonders! Many thanks to the wonderful staff there!

The staff is friendly and knowledgeable. They have missed on only a handful of recommendations in the entire time theyve been open. Which from someone who has been in the store probably close to 1000 times is saying alot. Everyone is very personable and for quality weed the price is fantastic!!

Worst customer service from anyone. Never had such a rude employee treat a patient with such disrespect in front of other patients and employees. Will never support this store or any of your other locations again.

Love this place good prices and great budtenders, been coming here for over a year now and couldnt feel more at home when I show up.

I love coming here. Its really close to home. The staff is super awesome. The prices are great. And they have happy hour and daily deals. You cant beat that. Highly recommend this place for everyone.

Love this place! Switched as soon as they opened since they carry a wider selection than anyone in at least 5 miles, everyone on staff is friendly and energetic. They have an answer for anything you could ask. Also if you go early you get a discount! Major props to this place, dont know what Id do without them. Kay is super nice!

The only place I go to for everything I need! As soon as you enter you are family! I love it there 😊

Fantastic selection! All the staff are always so helpful and knowledgeable. I really love their points program too. Weve been able to accumulate multiple discounts on purchases.

The guy that checks licenses at the door is awesome! No wait, really great budtender! Very cool place:)

Extremely kind staff. Great layout. Terrific products at terrific prices. They also have a points program!

Nice store with many options at good prices. Their reward program is awesome, be sure to join it.

They have an excellent selection here and are very friendly and helpful. They also have great sales fairly regularly. Its especially nice when youre trying out something new and reluctant to spend too much on a product you may or may not like.

The vibe is laid back prices and variety is great. Staff is extremely knowledgeable. Love it!

Knowledgeable staff and super friendly. Great selection and pricing. Open late is a bonus

I love this place. Always good people and prices are good on edibles as well. Will.stop there every time Im in town

Very friendly and knowledgeable staff, that provided excellent customer service, while answering any and all questions, that we had pertaining to the products they carried. Great selection/variety of products from wax, concentrate, flowers, and cartridges that will attach to a vape battery. There was also other products that I can’t quite remember the names of but overall it was a great shop and I didn’t feel rushed or that I was a “burden” like other shops I have asked questions in.

I mean, seriously, how could you give a bad review! The people are great, the product its amazing! Of course Ill be back!

Great staff. Fantastic products.

Always so friendly I look forward to just talking to them when I walk in. More hearing from friends they say the prices here and selection are as good or better than other places. Compared to the few I have been to, I absolutely love this one the most. And it happens to be closest one to my house. Just come in and check this place out its a great place to see.

Im in love with this store

Yes please lol

This place is located next to a little convenience store my boyfriend grew up going to..we laughed that while he went to the convenience store as a kid he would be more inclined to visit the pot store first as an adult. Lol good service and not too bad on prices

How do you not update online then send a text over 30 minutes later something is ready and then say its not available with a snoody response. Terrible service.

I love visiting this place. The people there are really good at keeping me within budget and still get me quality product. Very relaxed atmosphere.

The people that work at the Bothell HAH are just one of the aspects that I love about this location, along with really great prices and deals all the time. The employees are knowledgeable and kind and will both give you space while you browse as well as offer suggestions. I drive out of my way to go to this shop.

Love EVERYONE here!!! Everyones so fun and happy all the time.

I love going to this store. Nothing compares in the surrounding area. Great veritey of products ranging from sometimes $6 a gram to well worth $15 grams. I enjoy trying new types of strains and every time I ask for a recommendation by the staff Im always very satisfied. If youre looking for quality and reliability look no further.

Friendly staff, fair prices, excellent selection. Great to have this business in our area. Always a good vibe, and a first rate selection. Thanks guys!!!

Very impressed by the willingness and helpfulness of the staff here!I went in with a very specific need and they were able to explain in detail how each product they showed me would help me. Very hospitable and welcoming when I first started to explain what I was looking for and the overall willingness to help was so refreshing!!!

They have 15 dollar eights that are so good for the price. Wow. The Lopez and Orr is really good, but it does make me cough. The store is good lighting is not great. The wall of Weed is kool to see everything up close.

Some items are overpriced compared to other places. Greeter was over the top hyper and fake, did not have any knowledge, only a greeter. I had more knowledge about what items I was looking for than the staff, but they kept trying to confirm details with the other staff before getting what I asked for. The one staff I was talking with went in and out of the back room and came out with the wrong product twice. I guess staff needs more training and to listen to the customer more.

Love the selection and everyone is super friendly. The Soulshine Farms stuff is really good and has a great message with environmental packaging. 💯

Decided to go back after some time. Made some positive changes at this store and I am happy to be able to come back with a positive post! Great prices, selection, staff, and location too! Cant be beat!