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First & Main Design Market
10100 Main St, Bothell, WA 98011, United States
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First & Main Design Market
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An
Review №1

Me: Hi, I’d like a live edge shelf running across my kitchen window.Kevin: Come down to my work room and I’ll show you I what I’ve got! Now are you sure you want it where you want it? It might actually be better here and here’s how it will look with your floors, and…Kevin was awesome to work with! He challenged my initial idea to make sure I would be completely happy with the idea I had in my head and the outcome is perfect. The live edge shelf is GORGEOUS, so special, and provides the perfect warm, finishing touch to our kitchen. I love that we were able to work a local artist to create a one of a kind piece.We are repeat customers of First and Main and are always looking for ways to bring in more of their wonderful finds into our home!

Ca
Review №2

Ive been working with Kevin (the owner of First & Main) on commissioning a large live-edge table for the past several months. Throughout that process, Kevin has been awesome to work with, extremely professional, and demonstrated a ton of passion of his craft. Whenever a problem would arise, Kevin was excited to research and apply solutions, walk me through what each option would mean for the table, and also accept feedback or accommodate my requests. He (and the designers working for him) were a pleasure to work with.The table itself is spectacular and greatly exceeded my expectations (photos attached). The craftsmanship of the table, the engineering and love that has been put into it, and the character of the wood slab together have resulted in a truly awesome room centerpiece.

An
Review №3

I wanted a custom wood shelf to fill a spot in built in fireplace area. Kevin and designer did an amazing job!! The wood is beautiful and unique. Excellent work on the install too. Highly recommend.

Ka
Review №4

The friendliest designers and staff youll ever meet. They bend over backwards to help their customers and I highly recommend them! I love my sofa from First & Main! I also love going back often to see the pretty new furniture and decorations that are continually updated and freshened. They sell new furniture and vintage goods, so they always have fun things to check out.

Ev
Review №5

We dropped into First & Main looking for furniture for our new home, and received excellent recommendations and design assistance from the staff. They had a huge variety of options in store and via catalogues, with even more fabric options.I was able to speak with the owners and several staff members while visiting and everyone was very friendly and welcoming.

No
Review №6

A wonderful furniture store. My wife and I were looking to get a larger dining room table for our growing family, and we decided to shop local rather than getting something online. First & Main gave us exactly the kind of experience we were hoping for! We were greeted by one of their designers, Maria, who immediately began to ask us questions and help us hone in on the style and size we wanted. She continued to work with us over the next couple of weeks, looking at a floor plan of our dining space and suggesting all kinds of tables and chairs until we found the ones that we like. My wife could not be more pleased with our new dining set.When the table was delayed due to shipping problems (probably pandemic-related), they even offered to loan us a temporary table so that we could host summer dinners in the meantime. All the staff there has been extremely friendly, kind, and have put us first as the customers. I couldnt be more pleased that we chose to shop here. Well be back!

Il
Review №7

Great staff and really great selection. The ladies at First and Main are very nice and helpful, 5 star customer service. They have I don’t even know how many sets showing how furniture could be put into a space which is really helpful verses just looking at a sofa or table and trying to imagine what it could look like with other pieces around it. They’ve got someone that does custom live edge wood work in the store which was interesting to see. Nice addition to the downtown area. I’ve got my eye on a few pieces, just need to find the space :P

P
Review №8

With a very down to earth and friendly staff, I have very much enjoyed my experience walking into the store, and they offer complimentary design! Its a great addition to downtown bothell, and i will be coming back here!

Wi
Review №9

Chelsea is the most incredible designer... I have never been so inspired by a charismatic woman in my life, shes helped me find myself through my style, and my home has never felt more like an extension of myself. Thank you Chelsea and Kevin, you guys have helped me come intomyself through your sage council, I cant wait to work with you both for years to come.

Je
Review №10

A wonderful furniture store in downtown Bothell; from the designer, service department, and owner.I purchased some lamps that I fell in love with and brought them home. After a day or so I realized that something was not quite right with the overall vibe. When I contacted First and Main, Chelsea, the owner looked at the lamps from photos I sent her. She tactfully told me that they were too big, which made sense. I just hadn’t of thought about that aspect because I am frankly not that great at decorating. The lamps were returned without question and Chelsea helped me continue my search for lamps that would work in my bedroom and living room.For our dining room, I saw an art piece that I thought would look stunning behind the dining table. Because of the colors and textiles in the art, I felt it would create a calm feeling in our dining room. Chelsea offered to come out to our home to see how the art would actually look on the wall. Offering a home visit was over and beyond. I decided to just send her photos, which she quickly responded to and thought the room looked great with the art.My experience was lovely. Oh, and they have the best smelling candles and very cool rugs! 5 Star all day!

De
Review №11

Love this store and the unique pieces on display. We have really enjoyed working with our designer who has been so helpful and easy to work with! When we couldnt find a particular size, Kevin built us a beautiful live edge table. Very happy with our experience and furniture.

Pe
Review №12

This store is simply amazing: staff is so friendly and competent and the design goods they offer are really top quality. Kevin made us some tailor made furniture pieces ( like a stunning wine rack) that became amazing pieces of art in our new house.

Lo
Review №13

This store is cool..I needed items of decor for my studio salon and I loved and wanted EVERYTHING, the minute I walked in.Stephanie gave me friendly,personalized service,and I was very pleased with my purchases.They offered and had the ability to customize my chandelier choice, on site, and did so.I really appreciated that.I highly recommend F&M for anyone who needs new design inspiration and quality decor and furniture.

Ro
Review №14

Some really nice pieces in here and the prices were reasonable especially compared with what Im seeing everywhere else. I was tempted to buy at least one item but Im being picky and waiting until I find just the right thing. People were super friendly but not hovering.

Ch
Review №15

First & Main Design has a very friendly and knowledgeable design team with a beautiful showroom. Their staff really listened to my style preferences and tailored furniture and accessories that met my budget and style. They offer unique pieces and can actually hand craft furniture to meet your unique requirements!

Br
Review №16

Superb environment, service, and of course furniture! Kevin answered all of my questions about this cedar cabinetry I was curious about, and I even met the owner Chelsea! Fantastic store, way better than the impersonal experience youll get at Ikea or something... Will DEFINITELY be coming back, and reccomending this place for my friends. Thanks Chelsea!

Ki
Review №17

None of the employees were wearing masks. Time to take business elsewhere.

Ja
Review №18

We have gotten a few pieces from First and Main and have been highly impressed with all aspects of our experience. Friendly, knowledgeable and talented people who know how to provide excellent customer service. We have had two pieces made by Kevin including a mantlepiece. He takes great care in his work and the results have been beautiful pieces for our family to enjoy for years to come.

Za
Review №19

Very friendly and helpful staff, thank you for talking with me about my purchase!

Pa
Review №20

I love this store. Not only do they have beautiful furniture, area rugs, gift ideas, They also have a lovely team of designers to help you. They are so friendly and welcoming when you walk in the store. I have seen multiple designs in process when I chat with the designers, really talented people!

Al
Review №21

So so glad with my choice of choosing first and main! I searched the web for months trying to find my girls twin beds that I had pictured in my head for them. When I came into the store they had told me about their custom furniture, it was incredible. I was able toChose every single detail of the bed, the fabric, the shape, the details, and the leg colors. They were so helpful with every detail. They definitely know what the are doing.The staff are also so friendly and were a joy to work with. My girls love coming in with me every time because they have a cute little corner for kids to draw and play (can’t forget the candy).Ps: their candles and diffusers are to die for.

no
Review №22

So sweet! Nice and caring and very Intelligent people! The fabric was great! You made our day🙂❤️

De
Review №23

I recently purchased a new sofa. I was very hesitant because this was my first big purchase for our new home. The designer was incredibly patient and so helpful and put all my fears to rest. The experience from beginning to end was amazing! Their services are complimentary and my designer even showed me what we can do with the rest of the including remodeling our kitchen! I’m looking forward to working with them in the future.

Jo
Review №24

We love Bothell’s newest home furnishing store, First and Main. We’ve purchased everything from small gifts, beautiful vintage goodies, antiques and a beautiful couch and swivel chairs. Chelsea, Candy and especially Stephani have been wonderful to work with offering invaluable suggestions. This is our go to store!

Th
Review №25

So happy I found this great new furniture store in downtown Bothell. I love the way they create a variety of living spaces so I could see how it might look in my home. The people working there were very friendly and knowledgeable. Definitely my new go to place for home décor.

Ur
Review №26

Beautiful custom furniture with friendly employees. The family business vibe and gigantic selection makes it worth multiple visits. Even if just to get ideas about how to decorate your own living space.

ka
Review №27

Beautiful local shop with unique pieces and great service! As a local real estate agent, I would absolutely choose First and Main design market for future interior design projects, and recommend their services to my friends and clients!

Be
Review №28

Very helpful and friendly staff!

Co
Review №29

First & Main is more than a furniture store! When we needed some help refinishing our mid-century chairs, we appreciated Kevin’s advice with restoring the wood. When selecting the upholstery for the chairs (they have samples in the store), Katrina & Chelsea listened attentively and even made a quick home-visit to make sure everything would flow together. We have since been back to buy a couch, which they delivered themselves. The staff at First and Main truly make their customers feel special!

Mi
Review №30

Do yourself a favor and dont walk away, RUN AWAY!!!! They deserve no stars, but since google wont allow that Ill have to settle with one. Had 5th and Main fully furnish 3 rooms for a brand new house and was promised all the items would be delivered, installed and set up on the same day for a grand reveal. What it was like:- I had to demand my items. Ordered in June and finally got the last of my items in November. Was promised 4-8 weeks. Clearly this deadline was missed and I was living in a home without furniture. They made ME pay for additional movers to get my items to me bc it wasnt convenient for them to make multiple runs.- The majority of items were broken or scratched. When we said something about it they just threw there hands up in an oh well manner- The furniture was too large to get up the stairs (which they were aware of the size of the stairwell seeing they had the actual design from the builders). The people delivering the items didnt have any tools to take it apart AND required help to not only take the items apart and put back together, but also to carry the furniture up the stairs- They were supposed to have all the electrical appliances (new lighting), curtains, wall paper, etc installed. I was told that it was a package deal and when push came to shove, they just handed over the items was given a list of people to call to have it installed (which cost even more money - - - did I mention this was part of the package deal that we got?)- I could go on, but the above should be enough to convince you to stay away.- My partner NEVER said he was pleased or happy with everything as I can prove there are multiple emails back and forth noting our displeasure with the company and the way they operateNo refund, no discount, no apology, nothing was offered. Save your money and go elsewhere.Edit***Funny story...... one of the lamps that we paid for that was over $200 broke in less than 3 months (right at the seem). Called the store and they offered to help order another one. The irony is we had the item number and found the EXACT SAME LAMP at WALMART for over $100 less than what we originally paid. High quality products? Ha. What a joke.In regards to the lame response from the owner below. Note all the points were conveniently side stepped and not directly addressed. For example, they used COVID as an excuse as to why things took so long. The point was that they were unwilling to release the furniture that they had until ALL things ordered arrived knowing things were delayed bc of COVID. Clearly they dont care about their customers. STAY AWAY!!!!!!!

Fr
Review №31

No one helps you and they don’t wear mask inside. Step it up, this is Bothell!

Ni
Review №32

They don’t wear masks at all. Don’t go in. They are breaking the law.

Je
Review №33

Awesome design store with super cool antiques and one of a kind creations! I wish I could have bought everything in the store. The staff are friendly and very knowledgeable too.

Ja
Review №34

We came into first and main back in early August to have built in and laundry room cabinets made. We brought in a design we liked, they said they could do it and the price was right. Unfortunately, it all went downhill from here.First off, they promised they would be done by late September. They sort of finished in late November.Upon taking our order, they didnt put anything in writing and honestly they didnt measure much, but promised it would turn out great.Our cabinets arrived mid-October (already two weeks behind). They got most of our built-ins done that week, they incorrectly ordered a cabinet that would have covered our exhaust fan in our laundry room and they also failed to order enough shelving. A few weeks pass without much communication.They came back two weeks later to build our laundry shelves again, but they only finished 2/5 shelves, they built in our washing machine so tight it touched the sides (we had to call appliance repair due to a loud banging noise in our washer, only to learn that the side’s of the machine can’t touch the cabinets).On their third try, they hand painted some shelving to finish the job vs. ordering more from the cabinet manufacturer, but the paint didn’t match and its still sticky a few weeks later.At the end of the day:1) We have mismatched painted cabinets and many of them are not leveled or adjusted.2) They didn’t finish the mill work (left it unpainted, I finished it myself)3) Because they didnt measure and because they didnt use fillers on the base cabinets, the cabinet doors hit our trim and only open about 75% of the way.4) They were also super unprofessional. They made us feel like they were doing us a favor for trying to make everything right (re-ordering multiple times, when it was their fault for not measuring to begin with). To make matters worse, Candy our sales person, told us several times this would never happen if she ran the place. She also said she would never let this happen for her high end clients in Medina or Mercer (not sure what this even meant, I guess if we were richer they would have done a better job).I would stay away and find someone that does better work, completes their work and is more professional. Felt like $13k down the toilet honestly.

Information
67 Photos
34 Comments
4.2 Rating
  • Address:10100 Main St, Bothell, WA 98011, United States
  • Site:http://firstandmaindesign.com/
  • Phone:+1 425-877-1064
Categories
  • Furniture store
  • Interior designer
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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