Terry installed two doors for us, including door trim, door hardware, and transition strips. He is super professional and meticulous. His work is perfect. Id highly recommend him!
They were all reliable and professional in every step; their initial visit for the design ideas, and material decision, sending proposal, site visit to get site measurement, scheduling and installation. The lead time was long for the windows but it is the new norm right now; there is no immediate service you can get during the pandemic. We are happy about their overall work. Thank you to the whole team.
While our project was not the right fit for them at this time, they did turn an initially frustrating quote request into a positive experience. We will definitely look to them in the future for window projects. Thanks Brad and Andy for your help and patience.
Inter mountain glass removed an old pair of French doors and installed a new door. Their employees were friendly and responsive. The door installation was smooth and pretty fast. I would use them again.
We had a new sliding glass door installed which we love. Everyone was wonderful from sales, show room, office, installers and billing. We got three bids and Intermountain glass was right in the middle. Appreciated the no pressure approach and loved that they are a local business. We highly recommend!
Frank’s team did an excellent job replacing my double pane windows. Frank’s attention to detail and quality work is admirable, and what I’d hoped for considering IMG’s reputation.22 glass panes in all, including a sliding glass door. Love my new windows; wonder why I didn’t do it sooner.Thanks to Frank, David & Nelson for doing such a great installation and Andy for his assistance in determining my needs!Dave F, Kenmore WA
From start to finish it was perfect. If you want quality and great people to deal with you can trust this company to repair/replace your glass. They are now the first and probably the only call I will ever make for windows or doors.
We had a fogged double-pane glass in our vintage 1950s sliding patio door. It was a challenge to replace, but Frank and David were more than up to the job. The replacement went smoothly after Franks careful measurements, and we are very happy with our new clear view. The price was great--maybe 60% of what their competitors bid.
Frank did an exceptional job installing a new insulated door sidelight. I used this company several years ago replacing several insulated windows and have been very satisfied. I would use them again when needed. Quality was very good. Again, Frank should be thanked for excellent workmanship.
The installation went great! Looks good.
I had a great experience working with Randy and team at Intermountain Glass. Their bid was competitive and Randy was very responsive as I asked many questions and adjusted the scope of the project, though we eventually ended up with just a patio door install, from Milgard. The install team worked quickly and cleanly, even as it was raining outside. Very good overall, would highly recommend working with them in the future!
Had one of our back deck windows behind the BBQ suffer a large heat crack and needed replacement. Older style double pane with an odd size. Called Intermountain Glass as they were nearby and got an estimate from an onsite visit first and then an installation a few weeks later. The installer did a superior job and was friendly and skilled at this complicated installation fitting. The price was right, the estimator knew the type of unit and the installer got everything done in a very efficient manner. They get 5 stars and any future glass jobs!
Inter mountain glass replaced our 35 year old skylight, we are hoping for better energy reports. The installer was a great guy, friendly and quick.The process of getting the skylight installed from start to finish was rather lengthy-I guess the industry is busy. We are satisfied with everything.
I highly recommend this company! We had 2 windows to replace with failed seals that were fogged. I looked into replacing one of them a few years ago and the estimate from a different company was sky high. And they really didnt want to come out for one window. Now that I had 2, I called Intermountain and I am SO glad I did. They are professional, responsive and have great communication. They came out and measured quickly and the windows were ready to install in a few weeks. The installer was awesome, friendly, super quick and the finished windows are beautiful! So glad I found them, my house is just over 20 years old and Im sure more window seals will fail in the next few years and Ill be going to Intermountain every time!
New window installation went OK but one window repair was a series of mistakes. The window was measured three times but was wrong each time. We were told only Frank could install glass in this type of window but after waiting weeks for Frank he showed up with no glass. Apparently no one ordered the glass. Five visits, 6 months, many phone calls which were not returned, still not finished. Had to cancel and ask for a refund which they also got wrong. What happened to IMG? They used to be the five star glass company in Bothell.
Excellent job putting in our front 60x60 window and new storm door... meticulous job, cleaned up thoroughly, and ensured they walked me through the installation before leaving.
Very nice workmanship and a nice customer service team. Highly recommend them.
We used their services twice, will definitely use again and would recommend to a friend!
Excellent and professional service, reasonable timeframe to complete the installation, and competitive price. Very happy customer!
Highly Recommend this company. Great work by Technician, local company and reasonable prices with the highest quality.
Frank of Intermountain Glass did a great job of replacing a large window. Wore a mask and put on booties and was very courteous and informative. We have used this company in the past and highly recommend them.
Had to replace 2 large windows because of broken seal resulting in fogged glass. I am satisfied with the work and quality of the glass. The team was responsive in scheduling, measuring and fitting the windows. My only grime would be, it would have been great if they did it a week more sooner.
I had an ugly rotted custom garden window replaced by IMG and they were amazing every step of the way.The window had to be made by a 3rd party, which caused some delays from the manufacturer, but IMG still called periodically to give me a status update.It seems to be a quality install, flashing on top and sealed all around. Its definitely comforting seeing others treat your house with the same level of care you would.The inside also looks great thanks to the custom trim work by Trace.Ill definitely be using them again in the future and you should too, thank you IGM!
Excellent customer experience all the way around from the salesman, office staff and installers. Very professional and on time for installation. The installers where fantastic exceeding my expectations. I will definitely highly recommend them to anyone looking to have windows installed.
This company and their team is great! Very professional and friendly, will be using them again, thanks for all your help!
Wonderful experience from beginning to the end of the glass and gutters replacement projects
After working with other companies for other window projects add and feeling less than satisfied, this is now our go to glass company. The team of Tony and Nelson were efficient, on time, focused and precise when installing two single hung windows in our home. They took time after the installation to explain everything that they did and tell us about our warranties. They also gave us some suggestions for maintaining things around our windows. Really nice guys! And the company is super responsive for any questions that we have had And they have been accommodating for our schedule. They had super competitive prices for everything that we had quoted too.
I had Intermountain Glass replace 10 windows where seals had failed in my condo. Frank measured and installed about 2 weeks later. He and his new partner arrived on time, were considerate, professional and did an awesome job. Their prices were less than other glass companies, I will recommend them and use them again if needed.
We live in a windy and wet corner of our country, therefore Intermountain Glass has come to our house several times to replace a window, or windows, when their seal had failed. Every time we get a better window! Its up to date, new technology, and always perfectly installed. If a young and novice ball player were to break a (old) window I might give her a smile. Another new meticulously sealed window coming up! Thanks Intermountain Glass.
These great people replaced 13 windows in our home yesterday & it was snowing v the entire time! Oh my gosh! They did a great job & were very nice people. I got three bids & just felt the best with this company & their prices were really good. Don’t hesitate to call them!
We moved and had to replace old aluminum windows. Intermountain Glass was recommended to us by a friend. So Thankful we went with this company. Once the date was set for installation it was not changed and they arrived in a timely manner. Trevor the lead and his co-worker, Frank were great. Wonderful personalities and very efficient. They did an excellent job replacing 9 windows in one day. They sealed both inside and out and replaced the trim outside. They laid down tarps inside and cleaned up after themselves. The Milguard Windows are great. Only way a person could break in through the windows is if they broke the glass. Once the windows were in I could feel increased heat and decrease in noise. The best decision ever. Thank you Trevor and Frank for all your hard, efficient work. I will always recommend Intermountain Glass.Laura Burt
For our project we sought:- replacing all windows and doors in our house with thin-bevel, energy-efficient windows with reliable manufacturer support,- changing the shape of several existing windows,- cutting out a new large 8ft wide door to our garden,- get a different combination of tempered glass, double low e, screens, double-hung windows depending on its locationMet 3 companies, but only IMG was able to meet our goals. We met several times to complete all measurements, discuss variants, discuss necessary preparations.When the installation day came, we were able to- work out a solid plan for each installation day, giving us ability to continue to work from home- organize work around window installation and electrical wiring modifications (necessary when cutting out new door)- talk through finishing optionsThe crew made sure to- above all - leave the place clean each day, including dusting the garage where a lot of wood was cut, or marks on difficult to access walls where they placed a ladder- respect our need to work or join remote meetings when we needed to - reorganizing their work so that they would not be idling- work fast and discuss with us plan for the current and upcoming day.There were a few delays in the process, but with the scale of work i would say nothing out of the ordinary.The result- one of the darkest, most avoided rooms is now the most beloved rooms in our house, with a large window facing our garden- our house is a lot warmer- it took us just one weekend to make everything look as if nothing ever happened.Thank you for transforming our house. Were glad we found you.Edit: A month after installation, in October, a NEST report came in. Our furnace was active for 26 hours, compared to 42 hours in August.
We have an unusual oversized door that required Intermountain to work with the door maker to find out if they could even structurally make the door. It took a while to convince the door maker it was possible. Intermountain led the effort and then did a great job with the installation. I highly recommend them!
I replaced the glass in my family room window with Intermountain Glass. The installation guys were very polite and efficient in getting the glass installed. They also took steps to lay down a covering inside the house so they wouldnt get my house dirty. I would definitely recommend this company.
Trace did a great job removing our old single-pane windows and installing new double pane in the existing wood frames. The look of the house had not changed which was our goal. They kept the work area clean and made sure everything was cleaned up before they left. Great Job!
I had the best experience anyone could have, doing this home improvement project that I knew nothing about. I replaced a fogged up old slider with a Retro Fit French door. Call backs always happened no matter what it was for, sales, scheduling, delivery/installation. And the installers were very knowledgeable, friendly, and meticulous about the installation, my yard and my house. They had a very difficult removal of the old slider since the concrete patio slab, on the outside, must have been poured after the house was built. Even with that problem they never complained. In the middle of the pandemic reopenings I didnt bother to get multiple quotes, which I always would have done for anything over a thousand dollars. I lucked out by just following my gut feelings about Intermountain Glass. Now as I view my beautiful yard through these clear glass panels Im glad I used this company and if you want your project done right with high quality materials you should consider using them too.
We were referred to Intermountain Glass from another owner in our condo building. We needed 2 window panes replaced along with a full-window replacement that was significantly out of square. Tony and Nelson were very professional and did fantastic work. The full window replacement looks brand new - you can’t even tell anything was wrong. We had 2 other companies quote the job and Intermountain had the best price. Great experience from beginning to end!
Great job!
They arrived on time, worked quickly, and exceeded all expectations I had. Would happily do business with them again.
Tyler and his coworker (never caught his name, sorry), installed six windows and three sills in our house over the past two days....even when it began to snow! Both guys were friendly, well-spoken, efficient and tidy. Got their services via McLendon Home Services, which l heartily recommend. Their bid came in WELL under the competition, as well. Quality service and quality windows!
Very happy with the product and installation. Trevor and Oliver did a great job on the install and did a great job of keeping the inside of the house clean as well as cleaning the outside every day. Arrived on time and got the job done on schedule. Would not hesitate to recommend them to family, friends or neighbors.
They replaced windows that had broken seals, were thorough working quickly and professionally.
Im sorry to say this but your scheduling was horrible!! No rhyme or reason to it. You guys are all over the map. Please get your act together. I will never use you again or refer you.
I appreciate that Intermountain Glass was willing to take a small job - replacement of a fixed pane on our sliding kitchen window - and complete it within a short time frame. Quote over the phone was convenient, and appointments for measurement and installation were kept on time and done professionally by Frank.
They were professional and prompt. They delivered what they said they would. My installer Frank was a great guy, very pleasant and did an excellent job. I would recommend these guys to friends and family without hesitation. Thank you guys
Very impressed with everything and the installer, Dillon was great, professional, courteous and very knowledgeable. Highly recommend this company.
Intermountain glass is an amazing company. We had Intermountain replace our glass on our entire house. The quality of their windows are excellent and service outstanding. Their workers were very polite and respectful. They made sure there was no mess both inside and out. The office people were very prompt and pleasant to work with. This company stands behind their work!
Frank just got done installing a stopped in door sidelight that was broken during Hardie board installation at our Bothell House, The job was complicated because the siding guys didnt really any way to remove the cement board to get to the glass behind it, but Frank using his years of glass installing experience and resourcefulness managed to get the replacement installed seamlessly just like the original! Good Job Frank!
I had Intermountain Glass out to fix a broken window. They were fast and fair and replaced the glass only instead of the full window which ultimately saved me money.
Intermountain Glass did a fantastic job with replacing over 35 window panes. From start to end, they were very professional and we couldnt be happier with the outcome. We will definitely use them again for other projects in the future.Here is a list of things we liked about the company and the crew:1) The sales manager, Shane, actually came to our home to measure each window pane and provided an accurate estimate within a couple of days (most other places wanted us to measure and send the information to them). Shane made some suggestions and explained the product differences, but didnt try to up-sell.2) Their price was very reasonable (we received 2 other estimates).3) Their process was efficient which led to our project starting and ending on time. They sent us reminders and list of items to prepare in advance.3) The crew who came over to replace the window panes, Curtis and Nelson, worked well together. They were both hard workers - started on time and worked efficiently everyday. They were very careful handling the windows/window panes and keeping things clean.
Frank did an amazing job for my elderly mother! Not a lot of things make her happy these days but she was so excited to tell me about her experience! Thank you sooo much Frank! ❤️
Every step of the process was seamless and very professional. They did a nice job with the installation and all follow up. Would definitely use this company for our future glass needs.
These gentlemen came early, worked effectively and cleanly! They were polite and knew exactly what to do in all situations, they cleaned up after themselves! I would recommend them to everyone.
Called for just general question/info and gentleman who picked up phone was very thorough and helpful. Validated all my questions. Really appreciate time and explanation of why and how my windows were failing (previous supplier)
The crew were onsite right at the delivery window, were personable and professional, did the install flawlessly and without complaint (despite it being a 3rd floor walk-up) and were funny, funny dudes (Bonus!). We will 100% be coming back for any future glass needs. You guys rock!
We had all the windows in our house replaced, the team did a great job with installation, very polite and friendly, the new windows look so nice! Definitely recommend this company.
Frank was on time and finished the job in perfect time. Very professional and nice. Thank you Frank😃
Service was decent but when my glass came in, no one called me. I waited two days longer than I shouldve.
I just had all of the windows in my house replaced by IMG, recommended by a friend. All of the folks I interacted with were responsive, professional and friendly. And the installers, led by Trace, were the same, as well as being super hard workers. Mine is not an easy house - 3 stories in front & 2 in back, with one 10 foot plus window in a stairwell. A tough job but they handled it without a hitch. When they were finished, they cleaned everything up and left no sign they had been there, except for my great new windows!
If you are looking to have a job done correctly Intermountain Glass INC is the place to go. Weven installed a sliding glass door and a storm door. It took a little time (about a month or so to have the doors custom fitted for measured space) for the doors to arrive. Cost wise we were expecting to pay a little more, but prices were definitely not unreasonable. In fact I had been researching installing my own storm door, but having it professionally installed was the smart choice. The work was completed very quickly and the crew (Joe and Tony) were friendly, prompt, and did a great job cleaning up. We are very happy with both doors and if you want to buy local and have exceptional work done I would highly recommend you go with Intermountain Glass.
Great and friendly service, and fast! Great care was also taken for carpets and clean up. Recommend !
A big shout out to IMG - from work crew (Frank) to support staff and management team - for their superb delivery i.e., competency, integrity, and courtesy throughout. Highly competitive pricing. Unmatched services.Ann K.
I was very impressed with Intermountain Glass. They replaced the glass in my french doors. Installer was very personable and efficient. He arrived on time and it all went very smoothly. Great warranty too!
They did not perform the type of glass project/service I was looking for, BUT... referred me to Associated Glass in Lynnwood on Hwy 99 and 188th St across from Costco Business and near Hobby Lobby. STELLAR referral!! Thanks Intermountain Glass... Associated Glass is my new go to glass company for the type of home projects I need.Berke T Horrocks - Bothell
I highly recommend Intermountain Glass. From the first phone calls to replace a window broken during an attempted break in through to a timely survey and then to being updated during the delivery process and topped off with a highly professional installation; I am impressed. Everyone is focused on ensuring you (the customer) has a positive experience and this committment shows in all they do. Please ensure you strongly consider IMG for your glass needs, you will not be disappointed,
Workmen were very polite and helpful. The work done was very professional and well done. We couldnt be happier with our clear view from the picture window!
Randy K. from Intermountain saved me from making a bad buy from some door-to-door hustlers who didnt have my best interest in mind. When I was checking for a second quote at Intermountain, where my Dad bought his windows, Randy calmly and efficiently explained to me what I should expect to pay for the windows I specified. After I shooed the hustlers, Randy came by and with unimpeachable Virginian etiquette explained my quote very simply. When I said I was happy with the price but Id need a couple months to get the job started or break it into pieces, he responded by offering a gracious, no-pressure discount. I was grateful and I ordered my windows. Randy and Intermountain are professional and friendly.Thank you Randy.
Courteous prompt service. I was well informed as to progress with my order.I would recommend your company to family and friends.Thank you for your prompt response.
INSTALLATION WAS PERFECT AND FRANK DID AN EXCELLENT JOB!CHUCK AND SHEILA JACK CRABILL
They were professional, fast, and did excellent work installing our windows. They also cleaned up any mess they had made.
Ive worked with IMGlass for the last 4 months and am really pleased with the folks over there. They do a great job on all their glass repair and bathroom remodeling. Ive seen lots of photos and videos. I look forward to more business to business with them.Glenn
An error in the paperwork led to the wrong type of installation for our new windows. When we spoke with the owner, he immediately arranged for a complete re-do of the installation, at no charge to us. Thank you IMG!
I have used Intermountain Glass a total of 3 times! All experiences with them were excellent! My house in Edmonds received all new replacement windows. They came out and worked up a bid in a very timely manor and I received excellent customer service as well as very competitive pricing. Considering they use very high quality product there pricing is more then fair! When I moved to bothell and needed windows in my condo of course they were the first people I called. I again received excellent customer service and the timing was impeccable! With winter coming on I wanted to get them ASAP! My heating bill dropped in half and the road noise disappeared. I have also used them for a few smaller jobs just because I love the service I have received. I had them cut some glass for a table top and it turned out beautiful. I would highly recommend Intermountain Glass to anyone and everyone that is in need of good, quality, windows or doors. There johnny on the spot with quotes and getting there installers out there to do the job! Thanks guys and I will be getting in touch soon for a new french door!
Installation was quick, professional and the results look great!
Really knowledgeable and friendly staff! They were able to answer my questions when Milgard refused to answer my emails and calls. Would definitely recommend!!
Great company. Honest ownership.Ive done marketing for IMG for a while now. I have the opportunity to talk with lots of previous customers. My experience is that people really love IMG.I would strongly recommend them based on the numerous good comments Ive seen and the many satisfied customers Ive spoken with.
I used this company to do an install. I believe the price was fair. I had several windows installed to a rental. The two male installers were at my house for two days when they left they left my toilet seat up in the bathroom and discarded materials in the backyard. They did not pick the extra materials up when they left. I was appalled more about the toilet seat then the garbage they left.
Professional, responsive and very easy towork with!!
Great service, knowledgeable people, and a quick/correct install
I had Intermountain Glass bid for 12 replacement windows. Their estimator was on-time, professional and explained the process and the window options without bad- mouthing any of their competitors. Not so, with the other company I asked for a bid.The estimate was emailed to me that night and we signed the contract. When window installation day rolled around, the installers were also on-time and really fabulous. My installers had been working together for 13 years and it was fun to watch them deal with the problems my 60 year old house threw at them.I would recommend IM Glass to my friends. If you are an Angies List member, you will see that they are Angies List Super Service award winners. They take their customer service very seriously.
Dont worry I still speak highly of you guys
Great service and very nice people to deal with, I needed a glass insert for my deck door window they were very helpful.
Installers did great job of installing quality glass.
Very pleased with the quality of installation and the quality and appearance of the new Milgard windows. Thank you Intermountain Glass
I have spent thousands of dollars on window replacement with Intermountain Glass and also referred people to them. I called to have a few more panes replaced and they told me that they no longer service W Seattle and if they did I would be charged for travel! My purchases and referrals from last few years mean nothing, customer service evidently mean nothing as well. Very disappointing that they do not value their previous customers.
Superfast and met all expectations!
Seattle window repair done right. Always trust Intermountain Glass.
Excellent