Im writing about the Sumner Store. OMG what a pit. The same ugly old displays, wires hanging form the ceiling, crust and dirt everywhere. The salesman, maybe 25 years old, was terrible but in his defense he had to use an antique computer screen to show us the model we were interested in. Make sure your shots are up to date before you venture near that store. We ended up at Albert Lee and got a good deal.

Our recent experience with a dishwasher repair was more than satisfactory. From Barb, to Dan to Josh, everyone was helpful courteous and professional. We will continue to rely on this company for any and all appliance needs.

Went there for parts for my Whirlpool dryer. They checked my old part to confirm it was bad. I was given tips on how to check other parts. They had the new parts in stock and my dryer was back in business that day. Great experience.

I visited Seattle Appliances in Bothell today, a place I had previously purchased my kitchen appliances 6 years ago. It was obvious from the time I entered the store that it was very different from what I had remembered. I had heard that the ownership had change but was surprised by how much the professionalism and store appearance had declined. I approached a very unpleasant looking man at the counter that acted like he did not want to be bothered. He passed me on to some other guy with the same attitude. What I wanted to purchase he had no clue on how to look up on the computer. After about 15 minutes i asked if they sold the item, he said no they go online and purchase it from other sellers. I said I can do that myself. Instead of him trying to make a sale, he simply said that is fine. I totally understand now why theyve gotten such a bad reputation. All the bad things I hear about this place since ownership change is true. I went to Albert Lee instead to complete my remodel purchases. Ironically the guy that sold me my appliances at Albert Lee used to work at this store before ownership change. He is the very same guy I purchased from years ago. He is truly a professional and pleasant to work with (exactly how Seattle Appliance used to be). I will never step foot into this store again. I was so unhappy about the way I was treated and my experience there today, it motivated me to create a Yelp account just so I could warn other Bothell residence about what to expect when you shop here.

I found the customer service was great. Dealt with Tom at the Bothell location and he was a pleasure to work with. Byrne, who works in parts really knows his stuff

Just awful. We bought an oven just before Thanksgiving. They installed the door incorrectly and refused to come out to repair. They asked us to try to fix the appliance that they installed. Do they think that I also have a degree in appliance repair? Next, they came out to fix our washing machine which leaked. We waited 2 weeks to get the necessary part only to find out that it still leaks after they repaired it. They didnt return my phone call to get the leak remedied. We will never use them again.

Great Sales and Service - Just acquire new Washer and Dryer from Seattle Home Appliance (Best Deal in town!)

I am a member of Buy Nothing Burien on Facebook and just read about your Generous and totally Awesome gesture in helping fulfill a Bothell Teachers request! you guys Rock!

Friendly service and great prices. No pressure

This was the most unprofessional experience i have ever had. After they didnt come out after 3 weeks now they are of accusing us of not paying. And what a surprise my dishwasher still isnt fixed, but I would rather pay someone else than to ever have to deal with these people again. NO INTEGRITY!!!!! Awful Awful