Ive been with this storage for 2yrs, within the 2 yrs its been broken into, not once but twice and they still charged me! Harold the manager been very helpful taking care of the situation.
Over a month ago my storage unit and 2 other units were broken into. The doors have not been replaced. I have been charged for the monthly rent. The office is not manned when posted. The Readville, Hyde Park Massachusetts location service is awful!
Great service, tidy property, and great location!
Jazmin did a great job giving me the information I asked for. I would definitely recommend renting at Life Storage.
Harold was amazing at answering all of my questions and easing my mind of my concerns. He was able to work with me and find the best fit for my needs. The property was very clean and the whole process went smoothly. I would highly recommend renting a storage unit at Life Storage in Hyde Park to all of my family and friends.
Harold was great at answering all of my questions. The property was very clean and I was truly happy with the help. I would recommend renting a storage unit at Life Storage in Readville.
I really appreciate the help and service that I received at this Life Storage facility.
Harold was super helpful and acknowledgeable about the facility and products. Definitely recommend this Life Storage in Readville.
I had a phenomenal experience with Harold Coburn at the Life Storage in Readville. He was very knowledgeable about everything his facility had to offer. Id highly recommend anyone to come back here.
Mike was very nice to deal with and made sure I got the right space. The unit is priced a little crazy but I didnt love the look of other LifeStorage locations that are around so it might be worth it. Maybe make room for more parking and youll be good. Ill be watching for more small spaces to open up, they must be popular.
The folks at life storage have been excellent. Mike has been particularly helpful every step of the way, from helping decide what size unit I needed to a heads up on my payment. It is the kind of friendly business relationship that I wish was more common these days
This place is awesome. Mike, the assistant manager, was extremely kind over the phone and even nicer in-person. I was able to secure an unit within 5 minutes of my visit and get all the info about monthly payments and insurance. Im a new customer, so I got a sweet discount. A very pleasant experience for a first time storage unit renter. Thanks for the awesome stories about storage unit auctions Mike. And I love your Godfather ring tone.
Harold was very helpful, highly recommend this Life Storage in Readville.
I really appreciate the help and service that I received from Mike at Life Storage. He patiently answered all of my questions and made really helpful suggestions. Not only that, but when I went back to my car and found that it wouldnt start, Mike went out of his way to locate someone who was able to help me get my car started and back on the road. Thank you!
Excellent service, very recommended.Ask the communityHarold is always incredibly polite and has the answer to all of my questions, and any concerns I have. I have no complaints but as soon as I need help hes quick to leave his desk to help me.
I was pretty unsure about what I needed and that guy Mike in the office was so friendly, helpful and professional, he made the experience a breeze. A lesser employee would have resulted in me leaving, Im sure. Very happy with this place and their choice of employees.
Maurice customer service was exceptional and more importantly he was very sincere and now a days you don’t really see people who are as genuine and sincere as he was. Great service! Highly recommend!!!
Having to store belongings you value is always a concern..security, cleanliness, etc. I am downsizing, but only temporarily and Mike, the Associate Manager at this facility, was so much help to me in determining how much room I needed and showing me what was available.This is a great facility and Mike went out of his way to alleviate my concerns. His courtesy and professionalism put my worries to rest.Sandy B
I cannot recommend this Place enough! Tracy was absolutely wonderful and made my experience a real treat! You wont find better staff anywhere or a better place to store anything uwanna keep safe! Great experience. Thank you Tracy!!!
I received exceptional customer service by a very well-qualified staff. They carried a variety of packing supplies and structurally sound boxes. Reasonably priced for such a well-built facility
Mike is just amazing. Just moved had to down sized.. Process was stressful but he made it smooth just by being who he is.Will definitely recommend this storage place.. Great customer experience..
Mike and Harold are really great professional always up to assist to the best of theire abilities...I will recommend this storage.. Search no more...
Harold was super helpful and acknowledgeable. Definitely recommend this facility.
The team at the Hyde Park location is very pleasant, especially the AGM Mike. He was very helpful and accommodating when we needed to add additional space towards the end of our 9+ months of renting two units. He figured out a solution that worked for us and didn’t break the bank!! The area was very secure and even the other individuals renting units near us were friendly. I would highly recommend Life Storage in Hyde Park!
Mike was Outstanding! I was in destress, he came up with a Win-Win resolution! I will definitely Recommend this storage space.Friendly staff, knowledgeable, people oriented and very secure !Dede
Mike Giannagelo is always curtious and professional looking out for my best interest. Im a longtime customer and always satisfied with the service Mike provides me. Thank you
I like the storage the security was good customer service was always helpful if I ever need a storage again I would come back and I would recommend it
Quick and very friendly service, everything was done much sooner than I expected. Harold was great!
I showed up at Life Storage with a moving truck full of my stuff and we were all in and out signed sealed and delivered by Mike even prior to the 9 oclock opening time I had pre-registered online and was shown 2 different units one that worked out better for me and my stuff and was also cheaper then the first thank you again for Mike at Life Storage in Readville
This was my first experience looking for a space. The assistant manager was very helpful. Showed me possible spaces. I was impressed with the security and moving supplies.
Treated very kindly and received very knowledgeable information. Harold was great and I recommend his service to new customers
Good place to rent. Very informative and help throughout the entire process. Thank you Harold.
Great customer service (Mike was awesome) they helped me find a good storage space. I am very pleased with the service I was given.
Great customer service! Huge thank you to Harold for your patience and knowledge.
Harold is greatHighly recommended place.
Mike preffably...Very respectful and clean environment also helpful
Clean, secure and fair price. The manager Mike was very helpful
Very clean and personable and helpful staff. Mike the assistant manager was great, very friendly and helpful. The place is clean and very well secured.
Harold is a great manager very nice and polite also so very helpful.
Clean, secure facility. I went in convinced on the size I needed, but with Mikes help I ended up with a better fit. Thanks.
The asst manager Mike was so helpful in helping me lease two spaces. I like the security and might rent a third space
Mike the assistant manager was very helpful and knowledgeable about the storage rental.
The staff was really friendly and they are very dependable.
We used life storage for about a year! Super easy to get here from jp, dedham, rosi or dorchester.. nice service folks, better prices than in the city and drive up storage!!! Good security.. no weather issues.
Clean well secured facility. Mike was very helpful in us deciding the right size unit.DM
Ive rented a unit at this storage facility for about close to 8 years and have had a pleasent experience from day one.. the property employees Mike an ken were always so pleasent and eager to always help with any of my storage needs. I couldnt be any happier with them even though ken no longer is employed there.. unfortunately it came to a point where I was forced to vacate from the facility. Good location but rates already bein one of the highest in the area they continued to raise the rent with no remorse. I believe my rent was raised twice in a 8 month time span and I just couldnt afford it nomore. Really loved it there but I was left with no choice but to relocate to another storage facility.. Also not that Im upset in any way an wanna give u less than 5 stars but I believe the new property manager Harold was very unpleasant an should work on his people skills if he would like to be a successful property manager an keep his tenants happy. Just a FYI. Im really gonna miss u Mike youve always been great to me. Thanks for everything!!!
Great plp to deal with ken and mike are the best always friendly
Prices are a good buy for outside storage. Friendly managers.
Mike and Harold are super super guys, knowledgeable and helpful!
I joined uncle bob in December 2014 it was reference from a friend i reserve the room which was small cant fit a studio bedroom in there i ask them for the truck they said truck was reserved from the time i got there the truck was seating the whole time the office closed the truck was still with no one using it now come the funny part i suppose to pay 59.00 half of December so i decided to pay it in January when it would be a whole month not knowing $15.00 was added on the 59.00 and another $25.00 added after the 21st of the month when ask the clerk he said is all done by computer okay now i got an email fro them saying my total will be $ 213.00 as of January 1st i show up the handed me bill for $418.00 which a $115.00 was added because auction fee which no auction took place the clerk told they had to send certified letter stamps print papers i said Wow i guess uncle bobs stick it to the consumers all i have seen in my bills is fees fees fees take it or leave it customers service sucks the clerk didnt even know how to explain these fees to me the place has no climate control, room are small, then advertise another word you get behind one month they sell your stuff DO NOT USE UNCLE BOB STORAGE ANYWHERE THAT WAS MY FIRST TIME AND IT WILL BE THE THE LAST I SHOULD OF WENT TO U HAUL WHERE ITS LOCAL AND IS ABOUT HELPING THE COMMUNITY THEY ARE SERVING
Harold was able to anwer all the questions that I had and has great customer service. Thank you !
Very good customer service, very polite.
Good place with good security measures..
Very safe, secure, and friendly management.
Secure facility and friendly service
I havebeen treated very well at this storage place .
Place is very secure for your belongings
Location is great
To expensive
Awesome service
Great staff!!!
Good
NTD