Love coming back here. Great mix of professionalism and friendliness . Erika is awesome!!

Josélio is the BEST👍

My lively and young memories in Boston

Five stars for this stellar Louis Vuitton team! Id highly recommend Bianca who is an all-star Client Advisor - super friendly, accommodating and very knowledgeable/passionate about the brand. She will go above and beyond to make sure her customers are happy. Id also highly recommend Daryll who also does a great job at making the in-store experience fun and low pressure. Props also to Vanessa the manager of this location who does a wonderful job at following up with clients and making sure theyre having a good experience! If youre a Saks customer and looking for a personal stylist, Id recommend Jacob. He is very experienced with Louis Vuitton and can take your personally into the boutique and show you around.

Thank you so much for exchanging my bag, I love it. However when I got home I realized you did not give me the key to the padlock. Can someone please contact me so you can mail this to me as I live far from your store. I have called your store several times but no response. Thanks

Alex and the other staff were wonderful. The bag we wanted had to be ordered, so we returned and picked it up without issue. Highly recommend, wonderful buying experience. Will return again!

I can’t say enough about this store! I have been buying from them for over a decade now and I very rarely step foot into a free standing Louis Vuitton. The service is second to none. I have worked with Devon and she is an absolute pleasure. I’ll be needing a new clutch soon and will certainly visit Devon at Saks!!

Shanda was great to deal with received the best service from start to finish. Highly recommend asking for her if you plan on going into this location.

They need more sales agents so you dont wait 45 minutes to be helped dont you think?

Had the most pleasurable experience here yesterday. I will definitely go back very soon.

Bianca is so great and everyone at the store is super nice and friendly and helpful. Will definitely want to go back there with my business. The copley one, not so much. Would definitely recommend stopping by.

They never answer the phone. I’ve tried since the past four days for hours and they don’t answer the phone. And everytime I go in there they have no customers but don’t help either.

Really nice experience. love it

I visited the LV store at the Saks 5th Avenue in Boston @Boylston Street... must say that it’s been one of the most happy experiences!Besides the fact that LV is my most loved brand of luxury goods for myself and my husband... the service at all their stores is always delightful. This store was no different!Right from the warm welcome from the manager Vanessa who was so helpful in showing me whatever I wanted to see... to then Bianca and Andrea taking over and doing a fabulous service as well.Their politeness and warmth was exceptional indeed.All in all a great experience! I would definitely recommend this store very highly if you are a fan of the brand like we are!

Store manager Venessa is worst. Very rude and manipulative.

Great

Worst experience. The staff is extremely rude and racist. Very disappointed, will return back all my purchases to the store.

I Purchase a Expensive Louis Vuitton bag that ripped within 2months😡

Clean and expensive

Store in Saks of Prudential Building