Ronen was great and his prices are very reasonable. This is my go to guy for any issues regarding my garage door. If he has to change parts, he shows you the damage done to the existing part just so you know hes being honest. I would definitely recommend him to my friends and family.
Ronan was awesome! Great pricing and very friendly. We would absolutely recommend!!
We highly recommend Mass Garage Doors Expert! My moms 54 year old garage door was broken and we couldnt open it, so we called yesterday afternoon and Ronen came right over this morning! He was extremely nice and professional, and was able to repair the door quickly! We very highly recommend!!!
Ronen is very thoughtful and thorough - I would work with him again!
We bought a new place with a high lift garage door opener that unfortunately was poorly installed such that the cables tangled and the door wouldnt open manually or otherwise. We had another company that was recommended come out first and they couldnt diagnose the problem. I found reviews on Google suggesting Ronen had lots of success fixing doors so I scheduled online with him. He was able to figure out the problem fairly rapidly within 5 to 10 minutes of looking at the system including diagnosing the initial poor installation. He was able to fix the sensors and pulleys with an ingenious hack that put everything properly in alignment. It was a creative solution and not sure many people would have come up with it. His prices were very fair for parts and labor. Certainly saved us the cost of replacing the entire system for several thousands of dollars which is what the previous company had suggested might have to be done. We would recommend him to others and call him again should we need garage door service or repair/replacement.
1. I contacted to replace the broken torsion spring. I asked if they carry .243 gauge spring. Said yes. On the day of the appointment, Ronen said he only has .234, and I have to wait 3 weeks to get .243. Not so honest.2. Almost all places I contacted asked $500~$550 for replacing both of the springs. Ronen said he will charge $129 per hour for labor and $89 per spring, which sounded quite competitive. But guess what. When he came out, he said he will charge 2 hour labor no matter how long it takes to replace the spring. This is still cheap, but not so honest.3. Was curious about the warranty and stuff. So asked how long it will last. His response literally was I do not promise. I asked him what if it fails in 1 year?.. The same answer. I couldnt really trust the job if theres no warranty or even a bit of confidence in ones own job.4. At this point I just gave him $19 for coming over and measuring stuffs, and told him to go back before he started the repair. And then I randomly called one of the experts I contacted. The expert came over right away with a matching pair of .250 gauge springs, completed the job under 45mins, and gave me 5 yr warranty. It was more expensive, but I couldnt be happier.Based on my experiece with 10+ companies, price-wise, I think Ronen is really competitive. So if you want some job done cheaply, I would recommend him. Otherwise, I recommend reading other 1 star reviews.
Gave good pragmatic advice with no short cuts
This is the second time I have used Ronan and Mass Garage Doors Experts. The service was fantastic the first time so he was the only person I reached out to when I needed service again. His system is simple, he is knowledge and reliable and his prices are very fair. He is an honest guy and will only recommend something you need. I will only use him and only refer him to any my friends or family that have issues with their garage doors.
Ruben was prompt, polite and competent. A pleasure to deal with.
This is the second time Ronan has come to fix our garage door. Not only did he come within hours of the call, but we was able to identify the issue (snapped spring coil) and repair on the spot. Great service and great job!Thanks!!
I called this company and told them my garage door opener belt broke so I needed a new one. They said I needed to pay $19 estimate cost so I scheduled an appointment online and paid it. I provided the make and model of the garage door opener so they could look a up belt and bring it to replace it. The person told me it would cost $75 for belt and $125 labor. When he gets here, he tries to up sell me a completely new garage door opener. When I say no he says he doesn’t have replacement belt so he will need to charge 2 hour labor to go get the correct belt. What a looser. I told him no and I was disappointed because I wasted my time and money on their worthless service. I do not recommend this company.
Have now used Ronen twice at my home and he has been fantastic both times. Easy to book, great communicator, solved the issue and went above and beyond the call of duty both times. Reasonable pricing too. Hopefully I wont need to keep bringing him over, but if I do, great to know he is there.
Ronen is wonderful. Highly recommended professional
Overall very happy with the work that was done. ronen took time to show me how to use every aspect of the opener. he installed it quickly and effeciently. would highly recommend his work to anybody.
Weve used Mass Garage Doors Expert a few times for both urgent repairs of our shared condo garage door and more recently for the replacement of multiple panels to resolve the ongoing issues. Ronen has provided excellent service each time, always responding quickly to our calls, and educating us on some of the broader issues with the door that he helped to fix more recently. He takes real pride in his work and always goes above and beyond in his repair. We highly recommend using Mass Garage Door Expert for any garage door issues you may be facing.
Great service! Timely and responsive! Highly recommend!
This is the 2nd time that I called Ronen to fix my garage doors broken spring because he is very good at the job, prompt to respond and make quick schedule, and does the extras beyond the repair like lubricating all the doors (not just the one fixed) and fixing minor sensor wire connection issues for free. I highly recommend him!
I worked with Ronen a couple of times. First time, he fixed our problem so quickly that he spent the remaining time he allocated to us with routine maintenance. Second time, he replaced our broken garage door opener with a newer model. He is very knowledgeable, courteous, and nice to talk to. He explains everything very clearly and patiently. Last but not least, he is thinking of his customerss budget when he makes recommendations. I would recommend him highly.
Every so often you find a residential service professional that has it all together. The folks at Mass Garage Doors proved that to me this morning. I scheduled an appointment to repair & service my double door garage opening system. It was in various stages of becoming inoperable. In scheduling the service appointment, I had warned them that various components of the system might need to be replaced.Ronen Sisso arrived on time, assessed the issues, and, in record time, he fixed the internal control pad, reprogrammed the units to work with the external key pad, the remote control fob, and my auto opening system. He also lubricated all the key mechanical components resulting in a more efficient and quite opening and closing of the doors.In going over the work that he did, he advised me that parts replacement on this 16 year old system was not warranted thus saving a significant amount of money.Without qualification, I recommend Mass Garage Doors based on their expertise, professionalism and quite reasonable costs. If I have any future issues with my door system I will not hesitate to obtain their service again.Dave OBrienBoston
I used Mass Garage Doors for the first time today. Ronen repaired both doors and now they work perfectly. He even went above and beyond to make some repairs that a past company had done incorrectly. He explained everything to me clearly and the reasons why the doors were not functioning properly. I highly recommend Mass Garage Doors !
Excellent response to my issue. Same day service and he beat the snow storm to fix my garage door. Fair price and fast fix. Highly recommended.
Our family has now used Ronen twice for emergency repairs of our garage door. He came right away and fixed the problem. He is very honest and personable. He even helped program the cars to open the garage door and checked the unit for any potential problems and recommendations. I highly recommend this company!
Ronen was super helpful from the first phone call all the way to the service. I can’t recommend him enough!
Very responsive, patient, efficient, transparent. Explanation of parts, service, process all very clear and honest. Competitive pricing. Job well done with attention to detail. Highly recommend.
Easy to book same day appointment for emergency issue. Turned out I needed my old garage door opener replaced (broken gear on a 15 year old opener) and Ronen promptly installed with explanations and thorough cleanup afterwards. Would highly recommend.
Extremely pleased with the service. Called on a Sunday and Ronen was able to come service our garage door the next day. Fully transparent pricing, and excellent service. Ronen is efficient, friendly, and communicates clearly .He fixed our main garage door issue, and inspected the rest of the system.Would definitely use him again!
This is the second time I have used Ronan and Mass Garage Door Experts. He is very professional and prompt. Great Service and I highly recommend him.
The technician was very friendly and knew exactly what problem was. I have two doors and before he left he checked out the other door to make sure it too was also operating normally.
Ronen was very prompt and very professional. He arrived at the scheduled time and was very, very thorough. He fixed my door adjustment issues quickly and efficiently. He knows his stuff! Highly recommend!!
Fast. Friendly and efficient repair of my garage door springs today. 5 stars from me!
Once again Ronen got the job done on time with great professionalism. We absolutely recommend Mass Garage Doors Expert!!
Great service, great work, fair price. Ronen arrived on time and fixed our problem quickly. Highly recommended.
Ronen is great - prompt, knowledgeable and does great work. Will definitely use him again.
He has always done a wonderful job and been on time for everything.
Mass Garage Doors Expert was fantastic! Ronen went above and beyond helping fix the issues with my door. He was very professional and did a great job quickly and efficiently. Would absolutely recommend hiring him for your repairs.
Very good service, very nice guy.
RONEN is incredible and as professional as they come.The entire experience was easy, fast and the workmanship is excellent! Also, extremely fair price!Highly recommended.Thank you!
My experience with Mass Garage Doors Expert was fantastic! The owner, Ronen, came to my home and he fixed my garage door quickly and efficiently. He went above and beyond by helping me program the garage door opener which is built into my car. Great company!
I had a hard time opening my garage door today and called Mass garage doors. He walked me through the process to schedule an apointment and within an hour he was at my home. as complicated as my garage lock was Mass garage had no issues and had the lock replaced in less than 45 minutes. The gentle man was so profesional that i had to ask him for extra business card to pass around to people I know. I just could not help but make this extra effort to let everyone I know here about mass garage door expert. Most of all they were so afordable and that was so helpfull giving the fact that I hard an ongoing construction of my new deck and did not needed all the money can save. I recomend this Company to everyone.Tony. Hyde Park MA
I had a great experience hiring Mass Garage Doors Expert to fix a broken spring on our old door. The initial website appointment booking worked very smoothly. Ronen (the owner) called the day of the appointment to ask if he could come early. I wasnt able to accommodate that with my work schedule, but he wasnt upset, and came exactly the time he said he would. Then during the repair, he tried to reuse as much materials as possible, to save money on parts, but when that wasnt possible due to their age, he explained why and went over what was needed and the prices to get the repair done. Before leaving we tested the repair multiple times to ensure that there were no problems. Given this experience, I wouldnt hesitate to recommend him, and would hire him again should I need a similar service in the future!
Ronen has all the attributes one would ideally wish for in a service person: friendliness, integrity, and a high degree of professionalism. He quickly diagnosed the problem and fixed it immediately. He could have easily had me spend more money on additional things, but suggested that it probably wasnt necessary for my particular needs. I really appreciated this kind of honesty and would therefore gladly recommend him to others.
I contacted Mass Garage Doors Expert to give me an estimate on new garage doors, engines and remotes. He e-mailed me a quote and contract. I paid for the doors and when finished I paid the balance. Four weeks later my new garage doors where installed and they work beautifully. He was on time and always answered my questions.
Ronan came the next day and fixed the problem along with a few issues that he uncovered.
I have a garage door with a roller that kept coming off the track. After fixing it myself a few times and it not staying on the track, I called Mass Garage Doors Experts. Ronan came and put it back on the roller and charged me $129, plus tax, and told me it was fixed. He asked me for a nice review on Yelp, and I was happy to oblige since it appeared fixed.Six weeks later, the roller slipped off again. I called the technician and he didnt think he should fix it for free but offered me a small discount to come back again. I paid him that fee, $75.00 as well.Now two weeks later the roller came off again and he is telling me there is nothing wrong with it. What is amazing is that he is upset that I brought to his attention that he had yet to resolve my garage door issue. He has been paid twice and I am still where I was when I first hired him.UpdateGarage door was fixed by another company.
Outstanding on all accounts. Prompt service, fair pricing, excellent work. Very personable. Recommend highly with no reservations. Thanks!
Ronen is an awesome garage door expert. He is very professional and describes even the most technical term in easy to understand language. I have a very old garage door and the cables got tangled and he was the only one that came jumped into action and fixed the issue. I recommend him for any garage door needs. Thank you.
Ronan was extremely responsive and explained all options with my garage door repair. He made some great recommendations that ended up saving me money in the end. Very honest and straight forward. Would definitely recommend.
I had 2 garage door openers installed by Mass Garage Doors yesterday, it was so cold outside, Ronen came with his electrician and installed my electric openers without a complain! I would 100% recommend them.Honest and straight forward on time and great work.Im so glad I found this company.
Ronen was very quick to repair our garage door. For ten minutes work, the price was $129. The repair was completed but he did not perform the lubrication as I requested because he didnt have any lubricant. He did offer to come back another time to lubricate the door.
Excellent and honest service. Tech was here on time and gave us a call ahead when he was on the way.He provided clear and precise explanation of the problem with our garage door and what needs to be done to repair it, including costs etc.Very happy with the service, - will use again if needed.
On a Friday we started looking for a company/person to fix our garage and by Sunday it was fixed. Mass Garage Door Expert was reliable, professional, and the customer service was great. Well recommend them to others and use them again for our garage door needs. It would be great if all service companies worked like them.
Ronen came and took care of us quickly and reasonably - thank you!
Ronen is an awesome garage door expert. He is very professional and describes even the most technical term in easy to understand language. He fixed the springs on one of my garage doors and works perfectly. I highly recommend his company
Mass Garage Doors Expert was extremely responsive. I called and he was over within 20 minutes. He fixed my garage door and gave it a general tune up. Great service from friendly people!
This is the second time Ive used Ronens services - for two different doors. Both times he has been very competent and thorough with his work. I highly recommend him.
The folks are responsive for scheduling. Ronan was thorough, comprehensive, identified potential future problems with the automatic garage door and we discussed options. He is friendly, capable, and reasonably priced. I will definitely use this service again in the future.
I spoke to Ronen at approximately 12:05pm on 12/28/17. I explained to him what I needed done. He was able to move some things around and ultimately was at my house by 12:30pm that same day. He happened to be the next town over! It worked out perfectly. He was extremely helpful and professional and ended up saving me some money in the end. He fixed the garage door extension cable/system with great quality and also noticed that my garage door was not sealing at the bottom and adjusted that as well. My garage door has never opened and closed so quiet and smooth! I would highly recommend Ronen and his company for garage door repair.
I have used Ronan multiple times for repairs of my garage doors. Scheduling is easy with his online scheduling app. and he calls to let you know when he is on his way from his previous appointment. Service is quick and efficient, and fairly priced. One on occasion, following a request for service, Ronan called me and guided me through a self-repair, saving me the cost of a service call.
Couldn’t tell me any pricing on anything, even in general. He said I would have to pick one and he would get official quote from factory. I said “Can you just generally tell me if wood or Steel is more expensive?” He said, “No.” I said, “is one of them warmer?” He said, “just read the catalog” I said, “Can you tell me if these doors are generally $3000, $4000 or $5000?” and he said “no absolutely cannot”. I said “OK, can you point to some that are more popular than others?” He said, “No, they’re all popular.” I said, “how many doors have you installed?” He said, “One million.” I said, “can you point to one door in this entire catalog that you’ve worked with?” and he said, “No.” I think he paid for all these reviews, this is the weirdest thing I’ve ever seen. I went with Collins garage door. I ordered yesterday.
Ronen came and change my garage door he did an awesome job. Quick and professional!I definitely gonna use him again!!
Fast, prompt and professional. Ronen communicated throughout the process, was transparent on the cost of the repair job and made sure it was completed to a high level of quality. Will definitely recommend to friends and use again.
Quick response, great service! Thank you Ronen for your same-day service!
We wanted to evaluate whether to replace or repair two garage doors. Ronan explained in detail the costs for (non-insulated) new doors, with brochure to show styles, also details of needed repairs. He waited for our family discussion (by phone to my husband), and when the decision was made to do repairs, Ronan was able to complete needed repairs on both doors. Both doors now work beautifully, and we understand now why they were difficult to operate.
This was the second time I used their service. They do a fantastic job.
Ronen was here on time, had everything in his truck, and brought the garage door back to life very quickly. Any question I had was answered, he left the garage clean as it was before and he even stayed longer to help me set the garage board to control it form my car. All in all great service!
Their service is Great. I had called them on Emergency basis and got garage problem resolved. Ronen is a great guy and knows what he is doing.Thank you for helping out, Michael
Ronen was very responsive when we called to have our garage door opener inspected. He came on a Sunday and in fact he came earlier than the scheduled appointment. He inspected the garage door opener and was able to diagnosis the problem in a matter of minutes. He made the necessary adjustments and repairs and was done in less than 30 minutes. I have used him before to replace our other garage door opener for a reasonable price.
Very.talented. good job. Reasonable price. Will go an extra mile to make.the.customer happy.
I just had a 5 star experience with Ronen from Mass Garage Doors. The spring on my garage door broke and one of my cars was stuck inside. Ronen extended his work hours on the Friday before a long weekend to ensure that we had access to both of our cars. He priced the job very reasonably and completed the job in a timely fashion. He was friendly and professional. I recommend him without reservation.
Excellent service. Reasonable price. Highly recommend
I had very good experience with the Mass Garage Door Expertise, very professional, friendly and honest gentleman.
Mass Garage Doors Expert was the most responsive and most competitive of the three companies I reviewed. I employed Ronan to replace the chain drive openers and springs for two 7x8 foot garage doors. All work was very professional. I will employ Mass Garage Doors for future work and I recommend Ronan to others needing garage door services.
Ronen is amazing. Professional well priced and so accommodating. I definitely recommend his work
Ronen did a wonderful job installing our new garage door opener. He is friendly, efficient, and knowledgeable. Definitely will refer Ronen to any friends and family that may need garage door service; he is the best!
Very good work-assessed project and completed it in very efficient manner-totally satisfied.
Ronen was responsive and answered my questions in a way that demonstrated his expertise as well as his commitment to high quality service. His website made it easy to schedule an appointment and he arrived with everything needed to take care of the job at hand -- the tools, the materials, the expertise, and --also important in New England-- warm clothes.Ronen fixed the problem (broken spring) and made sure the entire system was running well before calling his work complete.I highly recommend Mass Garage Doors Expert!
Ronen provided expert advice on a garage that was poorly built. I followed it to a T and I now have a nicely assembled garage door that actually opens with ease.
Excellent workmanship, prompt and friendly service. Highly recommend!
Excellent service! Very pleased with the results. And convenient for scheduling appointments.
Ronen had great communication about the time he would arrive, he was honest, did not try over-sell me, gave me great recommendations about how to make my garage door and door opener last longer.
I used Mass Garage Doors Expert when I was having trouble with my garage door. Ronen showed up an hour early so I wasnt at the house to meet him, but he was almost done when I arrived 20 minutes later! He explained what was wrong (broken springs) and what had caused them (cables were installed too tightly). While there, he also replaced a lightbulb in the controller, and showed me how I know if the springs needed to be replaced. When I asked about a new keypad, he said I probably only needed to replace the battery, but if I wanted, he can also install a new keypad. He swapped out the battery and sure enough, the buttons were more responsive.It was easy to book him and pay him, no unexpected charges, and no upsells. Im super happy with his service!
Ronen is very organized and professional. Definitely recommended!!
Service was great. But perhaps more impressed by communication. Whereas other contractors might disssapear or show up late without explanation, Ronen was in frequent communication as he had to adjust his schedule because of a snow storm.
Ronen was exceptional. He responded late on Monday afternoon to my call about our overhead garage door for our warehouse coming off track and not opening properly. He helped me set my appointment up over the phone for the following morning and listened to me describe the problem as best I could.The following day Ronen came to our warehouse, giving me a call ahead to let me know he was on the way. Upon arrival, he assessed the problem with our door and went to get his tools. Within minutes Ronen had the door working correctly again. He even did a few small adjustments so that the door closed more tightly, giving it a better seal on the ground.Everything about the way he approached our problems was great. Ronen was quick to answer his phone, helped me with the steps needed to set up an appointment, and was an expert when it came to the service needing to be done to the door. I would HIGHLY recommend his company to anyone in the area who needs help with garage doors. He even mentioned he is an authorized tech for the dock doors I have in the warehouse, and will now be my go-to person for any and all door issues going forward. Amazing job, done fast, and with a smile. Thanks Ronen!
Great service!Professional officiant and reliable!Thank you !
Great Service !! Ronen is very knowledgeable and did quality work. How ever i feel parts are little expensive from him !
Ronen Sisso and his company, Mass Garage Doors, did a superb job replacing my very old garage door and installing an automatic garage door opener. The whole process, from my original inquiry through the installation, was smooth and responsive. Ronen is very knowledgeable and easy to communicate with, in person, on the phone, or through his website. The service was timely and comprehensive -- he even arranged for an electrician to come and make some updates so that the opener would have power. Before hiring him, I compared prices with a well-established and bigger garage-door company, and their prices were much hire than Mass Garage Doors. By choosing Ronens company, the value is also excellent. I would recommend getting a garage door from him with total confidence!! The result is beautiful, and its a simple change that makes a big difference to how the house looks and operates.
Ronen is very knowledgable and professional. Great service!!
Great service quick and knowledgeable staff
Ronen Sisso is very professional, fixing problem fast
Ronen did a great job. The service fee is 129, which is not very high.
Ronen came and fixed my garage door, which had been broken for a few months, in less than 1 hour. Highly recommend his services.
Top notch staff and service.
He did a great job fast and good price
The door showed up in less time than expected and it was installed professionally.
Ronen is a true expert. Mass garage expert all the way when you have trouble
Cool garage doors
Technically skilled, responsive and reliable
Awesome service here!
Very good and reliable