Super cool spot.

Perfect for breakfast. Good sandwiches and coffee. The manager of the place (Nick) is nice. They play nice jazz and classic music. Prices are fair

Beautiful place, excellent atention, very good coffee.

Friendly, fast service. We got a chocolate croissant 🥐 so good and had just come out of the oven. Tried the strawberry vanilla frap. Looked and tasted amazing.

Nice coffee shop with good food selections and good coffee.

Thought we ordered coffee and ended up with expresso for the first time; was nervous it would be too strong, but it was actually really good. Sat outside at a little table, beautiful weather and comfortable.

One of my favorite spots in the city to study and work in a comfort environment, good coffee and quality foods.

It’s not too busy on a Friday. The chairs are really comfy. Overall ambience is cozy. I am not a coffee drinker but they have apple cider which is nice. Btw, the code to the bathroom is 0726. (You’re welcome)

Super comfy, really nice people working here, and the food is always good!

The cash registers were down, tables not cleaned and we were told that their dishwasher was broken so they could not give us plates and could not sanitize.

Very nice environment...open atmosphere, plenty of separate sitting areas, and good menu selection. However, I am a trained barista of almost 10 years from New York, and currently Nashville --- ordered a mocha and regular latte - both drinks were incorrectly made. Espresso pulls were very short, and milk over steamed. Mocha temp was probably 180 degrees and latte was over frothy like cappuccino.Person making coffee had no idea what she was doing. Witnessed other barista pulling shots for iced latte with a 15 second pull double shot.Dont go expecting really good coffee, only semi-quick service with sub-par product.For good coffee go around the corner to George Howell (connected to The Godfrey).

Good place for coffee and hangout. They have different options. Its good place to work

The baristas here are so rude every time i come. they’ve also never made my coffee right. but i love cafe nero so i’m giving it two stars instead one lol. mind you i have been coming to this cafe nero for almost two years and they are SO rude and unwelcoming every time.

We are from France visiting Boston . Its the first time I try the lobster with ginger and scallion. 3 pounds just 57 dollars. Its very delious. We also ordered the roasted duck canton style and a vegetable. The boss came to chat with us. The service people were very friendly to us. Offered us dessert. Very nice.We has very time in this restaurant. Surly come back again.

Simple yet beautiful decor; stylishly done. Love the books and the woodwork! Lots of comfortable and cozy corners by the window. Got a cappuccino and a double chocolate espresso muffin. Both were just right. Will definitely stop by during my next Boston visit and suggest it to local friends.

Italian marscapone cake is like a super firm, mouth watering BETTER CHEESECAKE

Favorite coffee shop in Boston area. Multiple locations, great coffee and the most comfy environment especially during the winter.They serve a variety of pastries and sandwiches plus cold lunch options. Ask for their reward programs because for every 9 coffees you get one free. Sounds like a lot but it makes a difference.

Excellent food, wonderful coffee in an inviting atmosphere. Highly recommend

Love the place and I love the comfy furniture....would like to know where they bought it. Great food atmosphere and yes, good coffee

This Italian style coffee shop seem to me be the best in Boston. They also great food. I especially love the view when youre seating out; you see beautiful people from all race and background. I also observed the people here got active a very active life style. Everyone seems to be on the move.

Came here for an impromptu coffee stop and got a flat white and a pastry. I absolutely love the atmosphere and could totally see myself getting comfortable here with a book or working on my laptop for a while. Highly recommend!

Cool coffee shop. Limited seating indoors, lots of tables outside. Be careful, theres only one umbrella!

Cute cafe and the staff was friendly.

Nero has a great energetic vibe that’s a great place to meet friends for a drink or even a small study group. For a cafe, there’s a large amount of seating, but because of its booming popularity in Boston, you might have to guilt hover over people now and a gain to get prime Study seating by an outlet.The desserts are 100% better than your local Starbucks that could never compete on the dessert front. And of course there is the coffee, which is not La Colombe, but holds its own.Sandwiches are fairly run of the mill, but never disappointing, and prices for all are slightly less than DD and Starbucks (about $0.10 less for a small or medium).The service here is quick and friendly and the decor is far more eclectic, interesting, comfortable than Starbucks or cafes opting for a more industrial feel.

If you like to share table with stranger. It will be good fit. Good place. Good environment.

Loved the atmosphere and the vintage decor. We stumbled upon this place after our flight and enjoyed some delicious tea and sweets.Also pick up the stamp card! Its valid at all locations and makes you wanna go back.

This was a one of a kind just walk in and purchase whatever. I brought a large coffee and I must admit my coffee was delicious.The batista washed her hands, got my cup, and brewed a fresh pot of coffee put the coffee in the cup and allowed me to add my additives to my liking.The establishment is a nice way to get away from others. Its quiet cozy and comfortable. You can really enjoy your coffee or a small meal if you have time to just relax. It is definitely a nice environment.The prices on the other hand can be expensive. This coffee shop cant be compared to a Dunkin Donuts because its so much better. If you looking for quality and quantity I would recommend this coffee cafe.

Coffee and bakery as always delicious. However, the server should get coffee for himself first to get some energy and be nicer with customers. It feels like I came to the cheapest cafe before the closing but not in the coffee shop at noon.

Exceptional service from Guesline. Made my day with her personality and small talk. My latte was on point and atmosphere has this intellectual/library feel to it, which I dig.

Great place to get work done! Good wifi, lots of tables, plenty of power outlets.

I had the pleasure of drinking delicious coffees from here before all of this happened. I plan on coming back once things clear up by summer!

Breakfast sandwiches are pre-made and just heated up onsite, but tasted fine. Staff was friendly despite our larger group being somewhat disorganized. Seating available for larger groups (4+) which was nice.

Fantastic on a Sunday morning barely anyone here.

I missed being in the ambiance of the Cafe. Glad its opened for sit in.

My daughter and I loved it... The ambiance, service and breakfast

Horrible and super rude staff. Not taking orders properly and blaming customers. If you want people to talk bad about you behind your back this is the place to be. Not recommendable at all!

Good spot for a quick lunch stop in Boston.

Great study spot while enjoying a fresh cup of 🍵

Literally THE WORST place you can go to for a good cappuccino, coffee or service. The place is understaffed and baristas (perhaps because of this) do not seem to take pride in their work. The photos below illustrate the quality of product you can expect to get from Nero (the sloppy presentation) versus a place like Ogawa (the beautiful presentation); believe when I say the taste matches the presentation. Yes, the decor at Nero is definitely elaborate and attractive, but this does not make up for long wait times or a subpar coffee experience. The internet is slow compared to the neighboring Explorateur and Jaho cafes. The curb appeal of this cafe is definitely attractive, but I would not recommend coming here when there are better alternatives.I almost didnt post this the first time I came and was ignored for about 15 minutes before someone asked me for my order only to return to my table with an overpriced unpalatable cup of coffee. Perhaps in time I will give this another chance.

Good place and interior ~~!!! I can to drink with cup at first because I always served some drinks with paper cups for traveling in New york.

The atmosphere, the aesthetic looks of the age wooden tables and chairs, which some appear to be antique, this place screams that I am a great coffee shop, come on in, have a cup.Everyone’s style and coffee taste is different. Maybe this classy looking Italian shop is a five-star to you. It’s not a route people normally travel, but there seems to be a good crowd at this location all the time, so, if you happen to be in this area, you may want to check them out.It is right across the street from the Paramont theatre.

Good atmosphere, good coffee and sandwiches but don’t order smoothies... It is way too sweet. I think they put literally a cup of sugar...... ewww

The guy was super nice and took all the stamp cards I had for a free drink.

The staff are excellent, considering they allow you to remove your mask while youre there! They have another coffee shop on Summer street around the corner .But due to the pandemic and an abundance of homeless people sleeping in there or randomly coming inside to handling for money, off the internet horders who milk their free WiFi, they changed their hours from 7am - 9:30p, to 7am - 7pm! :-(I dont drink coffee any more, but I always leave the employees a cash tip almost every time I there.

A nice place for breakfast, the coffee was good and there was plenty of comfortable seating. There is also free WiFi which is useful for those foreign travellers like myself.

Nero is my favorite coffee shop in Boston. It’s one of my favorites in London too at train stations and the airport. Their cold brew is really good and breakfast sandwiches (baguette and croissant) are delicious.

Nice place to do casual reading. Good hot chocolate and croissants. Knocked off a couple of stars due to a racist lady who is extra obnoxious to only Asian customers. When cleaning the tables she is polite to most customers (ask whether one is done with his/her drink before taking the cup away) but never bothers to ask if the customer is Asian. Noticed it several times while sitting here. Even heard a few rude comments.

A favorite cafe of mine! Wonderful place to study and enjoy a cortado.

Ambiance was amazing! Good coffee, good sandwiches. This place is a great atmosphere for anyone wanting a place to study.

My daily hangout!! The best place to be!!

Absolutely amazing coffee! And the pastrys were delicious. Most definitely a diamond in the rough.

Delicious food and fast & great service. Anyone traveling should stop by and check it out. If I ever go to Boston again, I definitely will be back!

The decoration is nice and the place is amazing. Go there!

Small but very cozy coffee shop that serves great coffee and desserts! Recommend.

Please teach your staff 1) some manners, the woman serving behind the counter was unbelievably rude and unwelcoming 2) how to make a Flat White, I had to ask her to remake it and it still wasnt right 👎

Lovely coffeehouse with interesting vintage design. Perfect for morning breakfast, especially since theyre open from 6:30. Theres a variety of food to chose from.

Cute cafe in a nice, central location. Great to stop and grab a bite, chat with friends, or do some work.

Great study vibes if you can get a good spot

Great coffee shop

I love Cafe Neros. The comfy chairs to sit and read, the always perfect cappuccino every time, the amazing staff.....the only complaint would be I wish they had more seating space. Sometimes its hard to get seats.

Very nice place with great staff. Try the different housemate muffins they are delicious!

Hot chocolate and the almond slice is awesome!

Good selection of pastries.You can collect one stamp per cup of coffee.Nine stamps = a free cup of coffee.Love the ambiance and decor. Future home decor goal. Check if there are seats available before ordering. It can get crowded sometimes.

Fabulous coffee shop that I wish was local to be l me. I got to visit on a trip to Mass and picked Cafe Nero over my usual Starbucks. Do not regret. The barista was super nice and very knowledgeable. I tired the cold brew with a touch of honey and it was one of the most delicious coffees that Ive had. The atmosphere is laid back and chill, its not ridiculously bright and very clean.

Was trying to be artsy with my pics...fail. they didnt capture the inviting and elegant vibe of this delicious coffee house. Our salad was delicious and the dark roast is smooth and rich. Went back today for a cappuccino. Great foam. Friendly staff.

Nice caffe nero, good servicie

I cant believe I didnt save the picture of the pastry selection. My next cheat day will be here. Pumpkin praline something, croissants, muffins, lemon cake... But also! The coffee is good! Im not the coffee connoisseur that my husband is, but I really enjoy their coffee. And the setting is cozy and quirky while being surprisingly good for accomplishing actual work. Highly recommend. (And they have healthy stuff too! I just got really excited by the pastries)

Great spot

Very wonderful coffee and ambiance!

Absolutely delicious almond croissants and chocolate croissants! Coffee is great too.

Good coffee but very bad and unpleasant service! Never see me again! the waitresss bad mood is too much

Very nice environment

Very good

Very cute and cozy place with tasty tea and coffee.

I absolutely love the atmosphere at all of the locations so far. The coffees very good. The staffs always friendly. I could spend so much time in here. Definitely a good place to just hang and have a good conversation or get some work done. They also have pastry’s and desserts that I haven’t tried yet but need to.

My go-to for the perfect spot to study, sit and have a coffee with friends or even lunch. The vibes are quite amazing, as well as the seats, staff and of course the coffee. On top of that they have a great selection of very delicious italian-style sandwiches, everything for a fair price

Some staff are rude and it gets overcrowded now that Starbucks is not fully operational.

This place is horrible I felt like someone stole my money when I left here ... I bought a breakfast sandwich that cost 6.25 that couldnt even make a toddler full it was the smallest I seen in my entire life then I paid 3.25 for the worlds smallest muffen ...I felt like I gave away 10 dollers for free

Good place to relax and enjoy your coffee

Ever tasted a rainbow? With one of their signature cups of coffee you might get about as close to experiencing it as possible. And croissants...fuggetaboudit. Absolutely wonderful every time

Good cup and bakery selection.

Very accommodating, Super friendly staff, vey yummy smoothies. Try the mango and the strawberry banana smoothies.

Good coffee and good croissant. Nothing too crazy good.

I have traveled around visiting all the best coffee shops in the Boston and Cambridge areas. This is my hands-down favorite. The space is great, with plenty of seating and beautiful decor. The scenery outside the window makes the interior brighter and more interesting (I wont tell you what it is so that youll enjoy the surprise).Most importantly, the coffee is great. The roaster of the beans is a mystery, but the flavor is great. The specialty drinks are also delicious.

The atmosphere is what you go for. Loved the book shelves and extra antique touches. Seemed to have a good menu for food and pastries too. Coffee wasnt the best in Boston, but it held its own.

Fire was off today again. I asked the guy at the register about it, and he said he wasnt cold. I asked if he could turn it on since I walked at this tense and past 3 coffee shops just to go to Nero with a fire. Manager said they were closing in an hour and 15 minutes so he wasnt going to. I asked if it was part of the branding. He acknowledged it is, but said he wasnt the one to turn it off. Its gas so it just requires flipping a switch......

Very cute cafe, coffee was great and at a good price, and the ambiance was great. Looked really nice and enjoyable to relax with a coffee with friends or come to study. Would recommend!

The coffee is some of the best I’ve had, and the chocolate milk was amazing. I don’t know how but the chocolate milk was so damn good. The pastries are amazing too, this is a great coffee/breakfast/lunch place

Fair price. much better than the Bucks. good quality coffee. cozy place. nice staffs. flawless. the only thing I wan to complaint is too many people love this place, I barely find a place to sit. just love it.

Nice decor and great coffee.

Food and Coffee not up to Cafe Nero standard, food served with indifference and cold, although sitting in coffee served in paper cups. Staff unattentive and I’ll mannered. Not a good welcome when visiting from abroad.

This is one of my favorites, but apparently this time I wasn’t lucky. The staff wasn’t as friendly as they always are in other locations. Ice water was contaminated, but the food (I got turkey cheese croissant) and coffee was great as always. Hope it’s just me and just this time because I really love the place.

One of the finest coffee shop in Boston downtown. Located in the heart of Boston Downtown.You could try their signature coffee / Hot chocolates and some pastries.Price is not expensive and i assure you it is worth the money we pay.The place is always busy but not over crowded.

I have to say Im very pleased with my experience here at this location for Cafe Nero for the most part. I would ask that maybe more outlets could be added for customers that have electronics that want to stay and study or do work! Otherwise, the service from the employees was great. They are very polite and respectful and I will definitely be coming back again!

My favorite Cafe in the United States!!!! Best coffee and tea. The pastries are amazing as well. Decor is beautiful and I can spend all day there. I visited this location at least 6 times during my 5 day stay in Boston. Love love this place. I hope one day, they would open a cafe in Houston!

The real London niche found at Nero in Boston. The taste of coffee and cake is just a tasty snack. What a friendly and welcoming atmosphere in this cafe. In March on my way to Halifax from Pittsburgh when transited in Boston I went to Nero to have coffee there then back to the airport for my flight back!

This place is one of the finest coffee shops in Boston. The prices are not too bad and they give you awesome cups which signified the feel of a fresh coffee shop. I had a mocha and even though it took some time to make, it paired well with a cookie which I liked. Overall, there is a lot of seating indoors and outdoors and its a good place to have some coffee, drinks, and light fare.

Pretentious crowd and one of the staff made you feel like they were doing a favor by serving you. She also complained about another customer to another staff in front of me while I was paying. She was so rude. Food is good but overpriced.

Good place for hot chcolate, staff was rude

Best tasting muffins compared to other coffee shops. Most importantly they serve drinks in mugs instead of paper cups which is good for environment. I wish other coffeeshops did this too.