Honest and amazing people. They always helped me. I got 3 of my cars fixed here. Amazing service and family-type service.
FRIENDLY,BETTER QUALITY,ON TIME,CHEAPER PRICE-has all made replacing the windshield on my sons vehicle a joyous,stress-free experience-call these friendly folks first before the repair or replace people or the sale 50% off fly by night people!....at this Louisiana Glass shop the people and workshop says professional do right quality from the very start....cant put into words how awesome replacing a windshield is,but i can tell you to call these people first-dont mess with the others-they will do you right!
Had a star chip in my windshield fixed. Fast and friendly service. Highly recommended.
Excellent work and great prices! Thank you!
My window in the house was destroyed and needed replacement.Scott was my installer and he was great! Very polite, on-time and was quick! (I was expecting it to take longer but he did an awesome quick job). Ken completed my invoice and was very polite and patient as well! I would give this company 6 stars if Google let me! Thank you LA Glass Team -- Ill be recommending in the future!
Blake and his crew was great. I called at the very very last minute and he said come on. Thanks so much for your amazing customer service. Will definitely recommend!!
Very friendly also very informative fast for what I had done
I called looking for a piece of glass for my coffee table. The gentleman I spoke with was so professional, courteous and friendly. He was very thorough and detailed and patient not to mention the service was done within hours and the price was very reasonable. It was a quick but valued and memorable transaction. I absolutely recommend!
It was great and the people was wonderful who help me I would recommend them to anyone.
Awesome Service. Highly recommend. Blake is very skilled.
Great customer service and fast work
Excellent customer service
Very efficient & good to work with.
Good prices. Good installation, no issues and were prompt.
Returned from a 7 month deployment and had lots of things to do and little time to do them. The mirror fell off my windshield, we all know how hard Louisiana weather is on things....I stopped in to get it fixed and they immediately glued it back on and there was no charge! I’ve used them before for windshield repair - they are great!!!!
Always professional, they do amazing work, and the employees are the greatest!
Great service with a smile
The team at Louisiana Glass is exceptional! They have done a few projects around my house and I have nothing but great things to say about them! Scott, our project installer on our latest project, even went above and beyond by helping lift our new tub through the window opening before he finished installing the window.
Extremely friendly, fast service, excellent quality!
Wow, I drove over 80 miles to have my windshield replaced here. I would gladly do it again if I ever need another one replaced. They were so helpful in setting up an appointment with Moffitt Mazda for a re-calibration of the camera. I drove from Louisiana Glass to Moffitts and they were ready to take care of it. Thanks Blake for making things go so smooth.
Came out pretty quickly to fix my window!
Everyone is very professional very helpful and courteous would recommend them to anyone
Ken Stephenson asked me to email him the estimate I obtained from another company so he could price adjust his companys estimate a little lower so they/his company might secure the work, something I have since learned he should not have asked me to do that is fraud allegedly. Ken Stephenson told me this verbatim. I can not speak on his dealings with others, but this is precisely what Ken Stephenson communicated to me, and documentation of such corroborates my statements. I have the absolute right to post concerning my experience with this company and its owners, as do others. This is his line of work, and I had the reasonable expectation that Ken Stephenson would practice professional business ethics. However, I learned after my experience with him, he did not. Blake Stephenson-Kens son-became indignant for no reason, and attempted to assign his frustration to me rather than the actual cause-perhaps his and his fathers attempt to have me send them something they should not have asked for in an attempt to act in a manner they know they should not which may be illegal allegedly. I do not appreciate this father-son duo and company attempting to take advantage of me or any other would-be customer simply because this is an industry whose inner workings are unbeknownst to us. Horrible. Considering, any company would be glad to accept business from me, there is no need for me to be perturbed about not conducting business with a company who may be attempting something I have been informed is allegedly fraud in the industry. Thus, it is preposterous for any business owner to erroneously assume any customer/potential customer would be perturbed about seeking another company whose business dealings may not consist of alleged fraud. I understand the owners may not relish me posting this review; however, it is a true account of my experience with them, and I have the right to post. I unwaiveringly state Ken Stephenson told me to send him an estimate I received from another company, and he would adjust his price a little lower than theirs. His exact words were Why dont you email me their estimate, and Ill make mine similar to theirs just a few dollars cheaper. That is truth. If the owners are perturbed, they should be perturbed at themselves for their own acts.
Great place with quick service. I had a windshield replaced by a competitor only to find a stream of water pouring into my suburban the next morning during a thunderstorm. I went to Louisiana Glass that morning and they identified the problem and fixed it ASAP. I have used them ever since. Good people with good service.
Great people and great customer service
I blew-out the windshield in my rig on a dead-head to South Florida and had to stop and get a replacement. Their shop was very organized and clean, and the staff was super helpful. They actually got me in right away because I was in a rush to my destination. The repair is still holding-up and no complaints. Id recommend them to anyone and I wish theyd open a shop in Colorado!
Great customer service and efficient and quality work.
Extremely helpful, USA OWNER UNLIKE THE OTHER CUT RATE GLASS COMPANY. STAND BEHIND PRODUCT, NO HIDDEN FEES OR SURPRISES. FAI PRICES, ALOT CHEAPER THAN MAIN COMPANY THAT INSURANCE COMPANIES TRY AND FORCE YOU TOO. GREAT CUSTOMER SERVICE.
I’ve used Louisiana Glass for windshield repair and home window repair and had excellent results with both. They answer the phone and return calls promptly and their service is fast, friendly, and priced with or lower than competitors. I’ve received same day service each time I’ve called, and the staff treats me more like a friend than a customer. I’d recommend Louisiana Glass to anyone.
I dont believe reviews when people dont tell you who they are, do you? Look I work at a car dealership in Bossier and do not know Ken and his crew other than over the last 15 years they have installed over 500 windshields for us. They have installed glass doors in our dealership. They have replaced broken windows in our dealership. Why do we use them and only them....Service and Fair Pricing! They do what they say they are going to do at the price they say they are going to do it for. Have we ever had a problem, sure. Now and then! What happens...they take care of it as quick as they can and everyone leaves happy. Need glass? To me this is the only place in Bossier Shreveport to go!
I had them replace all the windows on the front of my house on 9/8/10. I requested low-E glass to help with the heat since my house is mostly windows. The cost was $3800. The windows they installed were labeled low-e but were hotter than my regular windows they replaced. It was so hot, it burns your hands to touch it. I called to complain and they said there wasn’t anything they could do. They advised me to get window thermometers to monitor the temps but there wasn’t much they could or would do. Stay away from this company! Never again! There’s a photo of the work order on google maps if you want to see it.
I would have to say getting excited about going to a glass store would not be something I would mark at the top of my list as something I would enjoy but These guys are AWESOME.They always make it easy to work with and are straight forward and dont give you the run around. I have been getting all my glass needs taken care of at Louisiana Glass for years and that will never change.Just good folks that are always working hard trying to make their customers day better.
Cheapest place I could find in towndone in less than 15 minutesand I paid with cash and they rounded down the cost
Best windshield glass replacement service i’ve ever experienced in this city, ever.Quality, professional, upbeat and courteous.Family owned and operated. Previously I’ve used a national chain place 1/4 mile away (Safelight) and have had nightmarish service and repeated hostile conflict with the lady manager at the front desk. Can’t believe I’ve not discovered these guys before !!
Great local company. Friendly staff. Accommodating & fantastic customer service. Fair pricing. Calls returned promptly.
Great service at fair price!
They got me in right before they closed and even stayed a little late to get my windshield repaired. Awesome service and prices
Not sure what Buddy is talking about. This is the best glass shop around town, and for good reason. Chances are Buddy told them the incorrect information regarding his windshield, which is quite common as it can get confusing (ex: do you have a rain sensor, heads up display, etc), as todays vehicles have so many extra pieces/functions, even on the windshields. Obviously a different windshield yields a different price.
This place is WONDERFUL, fast, friendly, and reasonable!
Awesome Company been using Louisiana Glass for over ten years! Awesome Family owned business that is very involved in supporting the local community.
They did a great job fixing my windshield
Mr. Crawford I apologize for your negative experience in dealing with my company. We simply made a mistake and quoted you on a windshield from one of our suppliers that was missing the nessecary attachments required to complete the replacement the correct and professional way. Since we hadnt already removed your broken windshield we caught the mistake before the company lost money. If we hadnt you would have never payed a cent more then you were quoted. Mistakes happen and we own them here at Louisiana Glass. If the windshield youve had replaced gets a chip in it. Come by and Ill repair it for you.
Very happy, will do business with again!
Shopping for windshield replacement and was promised one price (around $225) I dropped the car off and then 30 min later recieved a call from them saying the price will be $100+ more then the original quote(now around $350). They stated that I was quoted a wrong glass, to me this is very poor customer service to promise one thing then try to flip the price just before the replacement. Luckily they did not remove my original glass and I picked my car up. I will never recommend this company to anyone that needs glass repair.
Fair price, quick service and very friendly!
Very helpful, and they do very good wirk
Fast, easy to deal with, very nice, comfortable waiting area, and inexpensive. Everything you could ask for from a business.
Decent prices. Excellent service.
Friendly, efficient, & great prices! Well use Louisiana Glass, again, in the future.
Excellent service, awesome glass repair.
Awesome people, great service, and good coffee
What ever shape or size
Great customer service.
Great service