The only good thing about here is the gentlemen that receives the customers he has a great attitude. I was very upset because I call and gave the wrong phone number for my vehicle insurance coverage when I call back with the correct information I was told that the order on their end was completed and that I would have to pay out of pocket, and I would have to contact my insurance and they would refund my money back. I just feel that they could have made that call, I mean I pay so much money to have coverage for my vehicle and just because this person decides to not call I had to pay

Jordan Baker went above and beyond to make sure our extended warranty was honored and our vehicle was repaired. I intentionally chose Red River Chevrolet to repair my vehicle, knowing there is a standard of excellence established through the years. Please take time to thank and recognize Jordan for a job well done! She is extremely professional and also kind and courteous!

My service advisor (Julie Young) was awesome to deal with and handled everything professionally as well as helped me with other issues while truck was in for repairs. She is a great asset to this service dept. As to be expected I am very disappointed with oil pump failure on a 2018 Silverado with 60,000 miles but service dept. took care of the issue only to have the water pump fail within 2 days of getting my truck back. Julie and the service dept. took care of this issue also and even though Im upset with the issues on my truck with few miles the Red River Service Dept. was pleasant to deal with. I was given a loaner truck both times which was well needed as I make my living out of my truck.

Always a great experience. Friendly staff and great service. There isn’t a better place to take your vehicle for service.

Red River Chevrolet is a very professional service center. My Service Advisor Jordan, met me as I arrived for my scheduled appointment. Jordan was cordial and explained everything to me in an easy-to-understand manner. The service was prompt and professional. I will be returning to Red River Chevrolet for all of my future service needs!

My service advisor, Julie Young, is very knowledgeable and friendly. She does an excellent job on seeing that the service work on both Corvettes is done correctly.I give Julie Young and the entire service department five starsLarry Franklin

The wait was over an hour this time, for whatever reason. But in the end Paige helped us use our reward points. So in the end all was well.

We used Eric Lovett as our salesman he was great at communicating when the truck would arrive. He made our process smooth and super easy. Our finance manager was Eric (a different Eric) and he was very nice and informative. We were in and out within 3 hours. Great car buying experience and will return when we purchase again!

Super honest and quick reply, Dustin Cox was totally AWESOME! he made the entire car purchase process very easy, explaining key items along the way and efficiently. I purchased the vehicle from out of state and the vehicle has been delivered on time and very clean. It exceeded my expectation. I will definitely recommend the salesman Dustin Cox and Red River Chevrolet.

Communication. Communication is key with customers. My experience could’ve been much better if my salesman communicated more with me. I had to call my salesman to get updates more than 5 times out of the 9 weeks I was waiting for my vehicle to come in. I completely understand that it’s hard to get vehicles in right now but a quick text or email would be great so I don’t feel as if I have been pushed aside. Also, I feel like attention to detail would’ve helped out a lot more in my buying process. My build had to be fixed twice which put off the submit date to get the build approved.I had high expectations with Chevrolet due to my last Chevy. My last Chevy was my dream truck, but was totaled out. I wanted my dream truck back, and that is not what I got. I’m having to settle and I don’t like that, but it is what it is.I’ve had my new vehicle for a week and I like some of the new technology, but I still feel like my 2014 was better. I feel this way because my new truck doesn’t have the technology package (due to not having parts), and it also doesn’t have the pedal extension technology that my 2014 had. I do love how the new vehicle rides and it’s lifted a bit more than the older models. I absolutely love Chevrolets but my buying experience could’ve been better.

Jesse Smith was very helpful and kept us updated. I appreciate your integrity. Easiest experience buying a new car that I have ever had. Thanks

My check engine light came on and I called the dealer where I purchased my SUV and they couldnt get to me. So I called Red River and they were able to schedule an appointment for me without Hesitation. It has been a few years since I was last there, with a different vehicle.

The thing that impressed me the most was your service consultant Mrs.Asheley P.She was outstanding. Any questions I had she knew the answer. And if she didnt know she made it her priority to find out and let me know asap. Red river should be proud to have an employee like her .

Took in a work truck. Fixed the immediate problem but obviously did not test fix after completion because I am still getting a miss fire after the code was cleared

Salesman Will Johnson made my husbands truck buying experience flawless! He went above and beyond to answer all of my husbands questions over the phone. He sent us quality photos, called us back in a timely manner, and made sure we had all the information we needed. He had our paperwork ready, so that we could quickly finish our purchase upon arrival and a test-drive. The truck was spotless, the cleanest vehicle we have ever seen at at dealership!We could clearly tell Red River takes pride in their business! We received great information on how to best register our vehicle in Texas. We highly recommend Red River Chevrolet! Best vehicle buying experience we have ever had!

Ashley in the service department is the best. She kept me informed on my car status from start to finish. I really appreciate her quick response to all the questions I had. I will continue to have my cars serviced at Redriver Chevy.

Jordan was awesome support and made my 1st visit to Chevyland into the best visit among any dealership in the past. From beginning to the end, she kept me informed and updated. Greatest Experience Ever.

Red River Chevrolet has my business every single time. Excellent work, prices that beat the mechanics shops, staff who are experts on my make of vehicle, quick turnaround, pleasant interaction - these are the thoughts that come to me immediately thinking about their service center. I did not purchase there, but I take my Silverado there for service. No high pressure sales or finding all kinds of things wrong with my truck during the inspection during services.Just give them a shot. Just one time.

Awesome people, fast and professional sales and service, and a sweet ride with a sweet deal. Thats my baby in the pic. Ive never had such a great experience at buying a vehicle anywhere else, and Ive done that many times at 55 years of age. And ive never had a deal like I got here. This baby is like new. And you need not worry about haggling. You wouldnt believe the price i paid if I told you. Just come see Grace when youre ready to ride. Shell bend over backwards for you like she did for me. I highly recommend this place!!

Have bought several vehicles from Red River. Mike Rains and Todd Payne always go above and beyond. Outstanding people to work with.

This deal was an order for a 2021 Corvette.In general, the dealership did a good job; especially Jessie Smith, the sales person who kept me updated as the allocation process proceeded.However, I experienced challenges as the actual order process unfolded.I was interested in the Corvette Museum delivery and included that on my build sheet. When the dealership entered the order into their system, I was informed GM was not doing museum deliveries any longer. Of course I was disappointed but took their notice to me at face value.I decided to pursue confirmation that deliveries were not available by contacting the museum directly. I was told that museum deliveries were indeed available and taking place every day.Im not sure if Red River had not requested one of these in the past but I provided them with the museum delivery manager and he guided them on how to properly place the order which was ultimately successful.Once the car was built, I requested the paperwork required to register the car in my home state of Arizona. What I received was a temporary plate for Louisiana which was fine but I still needed the required documents to register the car in Arizona. There appeared to be some confusion on what exactly was needed. Fortunately, I was finally connected with Todd Payne, their director of finance.Todd did the necessary research and made arrangements to get the required documentation to me.All in all, it was an ok experience especially the fact they were willing to sell the car at MSRP and not tack on a huge premium as many Chevrolet dealers are doing on the Corvette.But, it sure seems to me this dealership had not processed a Corvette Museum delivery prior nor a purchase from an out of state customer prior to me.They have now so I hope the next customer who has this or a similar scenario will have a much smoother experience.Again, kudos to Jessie and Todd!Jessie

We just called to find out the Z71 Tahoe we wanted sold last night. The great thing was the sales lady took the time to help us find another at another. She was so helpful and sweet! My husband didn’t get her name but we are grateful for her kindness!!

I had a great experience with the red river chevy team. They were helpful, friendly and answered any questions I needed answered. Everything was done in a timely manner. This is why I am a repeat customer at red river. By far the best dealership in the Bossier/Shreveport area.Thank you team Red River Chevrolet!!

All the technicians were on their game and it did not take them very long to figure out and fix what was wrong with my vehicle and I praise them for that and thank Chevrolet for that because that is my main mode of transportation and I think all of you for everything that was done.

They are always very dependable, willing to go that extra mile to help you. Very courteous.

Everything was great from start to finish. Always very friendly.

JT is amazing. Got an amazing deal on a used car and a great deal on my trade. Windshield cracked in the snow storm and theyre even replacing that for me on a special warranty. Red River Chevy will definitely take care of you. Best car buying experience Ive ever had!

We had the easiest and fastest buying experience ever. The entire staff was friendly and Joel help us with ever question we ask. Thank Red River for making our car buying experience a great memory.

Ms. Deanna Bass is always attentive and knowledgeable with all the questions and concerns that we may have. Her customer service skills are superb! Always a joy to visit with her at Red River Chevy!

Go all time, same great service and we love ASHLEY 💜

Ashley was fantastic. I normally deal with Julie and she’s great. Ashley communicated openly and honestly.

The Service Manager Tommy Wise & Service Advisor Jacob Rider saw that our vehicle completely repaired several issues we have had for almost a year. They were quick and complete in taking care of each issue to our total satisfaction. Thank you Red River Chevrolet! This is our fourth Suburban and rest assure when it comes time to replace it - Red River Chevy is where we will be headed. Thanks again, Jim Beeson

Great clean affordable cars/trucks. Stop by and ask for MICHAEL. HE found what we needed, to fit us best. Outright welcoming place. Tell him we sent ya.

Everything was well, a young lady came to help me, after Ashley my advisor went to lunch, with the myChevrolet app, as it stated that the tire on the driver rear, needed some attention, that was the reason I came in, so the young asked if I could return within 30 minutes, I agreed but before I could return them app correct itself. Thanks

It was a pleasure doing business with Red River Chevrolet. They are very friendly and professional. DeAnna Bass was a super friendly sales person.

I was promptly and politely greeted upon arrival. Besides getting serviced for a routine oil change, I needed to have my tires spin balanced. My request was immediately added to my service ticket and taken care of for an additional minimal fee. As a whole, I received A+, courteous service that I can always count on.

Friendly staff. This is my 2nd vehicle with Red River and both times been a Excellent experience.

Excellent service and care. Julie went above and beyond to make sure that the problem with our surburban was taken care of. I highly recommend this service department.

Jesse was very helpful and responsive from the first moment we requested a test drive online. Our truck was IN TRANSIT and we purchased in advance of it coming in after coming to the lot to see a similar vehicle to ensure we wanted the one coming in. I was very pleased with the purchase price and discounts we were able to receive and how upfront they were with the prices and everything. It was an agonizing wait for the truck to come in, but Jesse kept us updated even with the delay and trying to expedite from the rail station in Shreveport. You all came through and we received it before my husband I had to return to work and I to school. We are very pleased and look forward to working with yall again in the future. Maybe in a couple of years, I will be shopping for a Camaro. :)

Efficient, courteous and very helpful. From the phone call to make the appointment to the end of the appointment, I was extremely satisfied. Thank you

I purchased a new vehicle. I got approved for financing very quickly. I was pleased with the service I received. I will highly recommend it to anyone I know looking for a vehicle to come see Nick and David.

Our buying experience at Red River was so different from prior experiences that it was absolutely worth the 400+ miles we drove to complete the purchase. We were also extremely happy with DeAnna Bass, sales person, as she made the transaction as easy and painless as we could have hoped for.Great job Red River Chevrolet!!

Julie was extremely helpful and kind about what was going on with my car and working with the insurance company. The check out and payment process was not pleasant since the lady at the payment counter is not pleasant and doesnt even smile or ask how your day is going. People are spending hundreds the least she could do is not be rude and that my 2nd dealing with hear since I have moved back to the Bossier area.Harold??? The man that opens the door for everybody and helps everybody find where they need to be...Hes amazing. He is the kindest person I have ever met, I look forward to seeing him when I have dealing with the service department.

Our experience with Red River Chevrolet was wonderful, it exceeded our expectations! Not only is Chris Fuller a magnificent Salesman, he is a joyful human being!! He made our vehicle purchase so much fun!!

Shout out to David! You did a phenomenal job on getting me a good deal for a nearly and I mean so so close to brand new vehicle. Everything from his attitude to the lengths he went to get me rolling again after a tree totaled my sonic. He was quick, professional, and honest. The finance finding guy Eric was also knowledgeable in the situation that brought me to them in the first place and had some good useful advice about the insurances. And lastly their insurance guy (sorry I missed your name) was much more personable than dealing with ABC insurance. Heheh we got a machine in here. Happy to pay you buddy instead of ABC. All around great easy quick experience and I love my new Chevy Trax. I hope everyone I worked with sees this and knows how much I appreciate their knowledge, the laughs, and insight.Thank you.

Great Experience!! They got me in a car for a really good price! Yes, I will recommend them to Everyone I know!!

Julie was wonderful getting me in and out quickly. Harold is always showing great customer service

Vehicle was not thoroughly inspected prior to being put up for sale. RRC had to put it in the shop at another dealership. Was told by our salesman that its definitely the transmission, but all parts are on backorder, and we dont have a timeline as to when we can get a transmission. Vehicle was sent to another dealership for repairs, for some reason. Then 2nd dealership told salesman that they cannot duplicate any issues that we are complaining about. Told us to turn in the loaner car and come get our vehicle by Friday. While all this was going on, according to the salesman, the deal and paperwork had expired.Arrived at the dealership Friday afternoon, salesman said test drive the vehicle. So we did, the vehicle was still making noise while in reverse and moving the steering wheel. Went back to the dealership, was told that we could not walk away from the vehicle. Ended up having a purchase the vehicle again. While backing out on their property the vehicle made a loud noise and cut off and came back on.I dont understand why vehicle was never thoroughly inspected, why it was ever sent to a 2nd dealership, why we couldnt walk away from it if the deal was expired.Never going back. Tread lightly. If you buy a vehicle from them, bring your own mechanic, and they charge you a safety inspection fee, when my vehicle was unsafe.......

I scheduled an oil change for 10:45 and got there about 10 minutes early and my car sat in the parking lot for about two hours. I didnt get out of there till 1:33 and they misplaced my keys

This was my first time getting my truck or any vehicles oil change and serviced. I called and had no problem getting a polite and professional person on the phone that got me scheduled right away. They did a great job, were affordable, and good people. I will definitely use Red River Chevrolet for all of my oil change and service needs.

My wife and I were out of town for a reunion and stopped through the local outlet mall to do a bit of shopping and started to hear some odd noises from my new Chevy truck with 3000 miles on it. We coincidently pulled into Red River Chevrolet as we were hearing the noises and had them look at it and spoke with Ashley and the service manager. They found that one of the lifters had frozen up. Normally this would be a job that would take a few days to repair, so we were planning on leaving it with them for the rest of the week and renting a car to get home. Ashley spoke with one of the techs who offered to start on it that evening and come in the next day to get it finished up for us so we can drive it home. True to their words, they finished it the next afternoon and we were able to drive it home. I cant say how grateful we are for their service. These guys know how to treat a customer and just wish our local dealership in Dallas, Texas cared that much as I would have my vehicles all serviced there. Thanks guys!

My salesman was wonderful. Jesse was quick, thorough and was able to answer any questions I had.

I own a 2003 Chevrolet Silverado 1500 LS Extended Cab 4.8L engine. I currently have approximately 389,000 miles on my truck. The original engine and original drive train. The only major maintenance issue I have had with my vehicle is a catalytic converter and a fuel pump. Both times I have brought it to Red River Chevrolet in Bossier City. Another dealership in Shreveport, Louisiana that I had some minor work done and would never take my vehicle there again. Red River Chevrolet staff and technicians are very courteous and professional. My service coordinator, Ashley, has always gone the extra mile to keep me informed regardless if it routine maintenance or significant maintenance. They are a service team you can trust with your vehicle.

Easy transaction! Our third time to buy a vehicle from Mike Rains at Red River. He is THE BEST!!

Julie Young is my service consultant, she kept me informed of what was going on, how long the service would take, was offered a ride to and from the dealership since it would take a little longer than expected. Very friendly and accommodating!

Have had nothing but the best experiences with Red River Chevrolet and Bob Lockhart. Will be a repeat customer for all vehicle buying in the future.

Recall handled very well, P Young got me in and out with no problems.ThanksRRC

My service advisor, Ashley, is hands down amazing! Very knowledgeable and so friendly! Even when she is busy she is able to remain calm and can still handle any question or concerns I have without hesitation and never makes me feel like I am bothering her. I love the service at RR. I would have given a 5/5 stars but I did not receive my complimentary vacuum cleaning when I got my oil changed. Just needed to let that be known! Thanks!

Service was perfect. Inasmuch as I totally disagree with the fact that I had to pay for replacing the transmission fluid to potentially fix a shudder that is in the transmission, the service was excellent

Salesman J. T. Terzia and Finance Director Todd Payne made this a helpful, pleasant experience. At no time did I feel pressured. Both guys were helpful with information. I had done my research so they answered the questions I had and I had buying experience that left me feeling completely satisfied. I ordered a 2021 Silverado 2500HD LTZ so I got everything I wanted. I’m extremely happy with the vehicle.

Our buying experience at Red River ChevroletWas by far the most pleasant in our car buying history. Making this possible was our salesman, Jesse Smith. He was extremely patient as we test drove several vehicles to see which one was most comfortable for us. Mr. Smith has extensive knowledge of his inventory, excellent listening skills and is very respectful of the purchasers budget. We NEVER felt any pressure to make a hasty decision. Additionally, the showroom was sparkling clean, all employees wore masks and hand sanitizer was available for all customers. Buy your next car at Red River Chevrolet and ask for Jesse Smith!A

Today, final after 2 years an unauthorized credit check has been removed for our credit reports from Red River Motors. We repeated contacted Red River to produce a signed document that allowed them to check our credit without our knowledge. They could not, why we never signed anything to give them permission to run our credit. They never would follow up after multiple phone calls and emails to provide us proof. Labor Day 2018 until today Sept 1, 2020 and still no word nor signed authorization proof and no apologize.BEWARE, if you go in with a good credit and a pre-approved letter from your bank, River River will help themselves to your good credit without your permission. Chris Fuller with Red River was contacted by phone and emails multiple times about their actions. As of today, 2 years later still no response, no proof, just a 2 year credit report with an unauthorized credit check by Red River Motors. FINALLY today, their actions of helping themselves to our good credit has finally been removed from our credit report.Do not trust Red River Motors!Thanks to Red Rivers dishonestly and lack of communication, we drove back to Shreveport, LA and purchased a new car down the road at ORR no credits, no problems, a perfect transaction! Highly recommend ORR!

Great service with recent purchase. Salesman Bob Lockhart went above and beyond making it an enjoyable experience.

In the service for a routine oil change and was able to complete an airbag recall during the same visit. Very pleased to get this recall completed without scheduling another appointment.

Customer service is always friendly and helpful

Wonderful experience always take great care me

My service adviser Jordan went out of her way to take care of my service needs

Will Johnson is the BEST salesman I ever had. The whole experience was amazing!!!! And I finally got my dream car🥰🤩🥳

I have purchased many vehicles over the years in several dealerships. At Redriver Chevroet in Bossier City LA was by far the best and fastest experience I have ever had purchasing and new truck. I would recommend that you speak to Deanna Bass as she will not do you wrong.

Gr8 place to take a chevy real hapy with service dept good job 👍

My vehicle was in for routine maintenance and I was concerned about an odd odor and hard shifting. The torque converter was replaced a few months ago and the odor has been noticeable for a couple of weeks. No problems were found but on my drive home the smell returned.

I have been coming to Red River Chevrolet for a couple years I didn’t purchase my car there Julie Young helps me everytime if she busy she stop to see have anyone help but I recommend red river to anyone my whole family comes there my experience was great everyone in service department always smiling in nice thanks for everything in making sure my car driveable

I got there at 11: 15 needed a tire fixed. They told me 2 hours. Im from out of town had a screw in my tire so didnt know my way around and didnt wont to chance driving. So I stayed and 4 hours 15 minutes later got my tire fixed!!!! Not happy at all!!!!

I was able to get my truck in the service dept and get it fixed quick. I will always trust RR CHEVROLET to service my truck.

I always have great service when I’m there. Everyone is courteous and polite. They are always show concern about whatever problem you’re facing. GREAT JOB!!!!! WELL DONE!!!

Ashley was very helpful.

Service writer and tech that worked on vehicle were both great.Thank you,Mike

Mr. Nick was patient and steadfast with me on the process. He helped keep my anxiety through the process at a minimum to none and ensured everything would work out perfectly fine. He is a uplifting guy, full of affirmations. I adore that about him.

Service was prompt and Manny did a good job answering several questions that I had about my truck.

I brought my wife’s car to get looked at, and they told me she had a bad battery and needed new battery cables as well for around $650 for both. I declined the work and paid the $120.00 to have it looked at. I then took her battery to auto zone and got it looked at and it was perfect. I doubled checked at O’rilleys on the way home and they said the battery was good. So I paid less then $25 dollars for a new battery connection piece and put it in myself it about 10 minutes for what the shop wanted 650 + to do. And I still had to spend 120 for them to tell me the wrong information. The shop needs better training before trying to charge people.

I was looking at trucks for my Dad. The sales staff were friendly without being pushy and we both enjoyed our visit.

My passenger side blind-spot mirror went out,it took a month to repair, the service was horrible.

Helpful and friendly. Had quote before getting there and price was the same. I would use them again.

They want try to sell you nothing if they think you can afford it. You are prejudged. Go to Cheveland

The only thing I had a problem with was the Lyft driver. Driver didn’t have a mask on, driving reckless and was not following the gps direction.

A lady walked up to me while I was there getting my oil changed, compliments of my salesperson, and she asked me how is the service here, and I replied go talk to Julie shes great. Love the service department!!!

Ashley always goes above and beyond to get my wife and I scheduled and taken care of!

As always great service, feels like old home day seeing everyone I’ve had the pleasure of knowing for 12 years now and visiting with them .

Didnt buy a car here or even test drive but friendly salesman and some good offers.

Great experience from start to finish!

No cars a available just like every other car lot in town. Typical car lot sales tactics

Pretty fast, dealership made adjustments for us as requested along the way, staff was all friendly and helpful.

Service was quick and Julie was terrific as always!

Diane Waldon The Corvette Lady was the best sales person. She went above and beyond with helping us find the truck we were looking for. Then held our hand throught the whole process of purchase. She was very patient and updated us on the process frequently. There were also other employees we talked to while we were waiting on paperwork . Everyone in the sales dept. Nick, Sean, Grace, Chris, and Todd were so nice. Thank you for working this deal. The Corvette Lady ask for her .

Red River Chrevelot is always friendly and courteous. I came in with a problem and it was resolve immediately! THANKS RED RIVER CHEVROLET!!

I had a great experience at red river Chevrolet. I walked in just looking for numbers and possibilities and walked out with an approval I never dreamed I’d get! Deanna was absolutely wonderful, she helped me in every way possible. I’m so very grateful for her and everyone at red river Chevy

BAD NEWS: I took my car in for a routine oil change. After an hour or so, I was informed that the oil plug was stripped so badly that it would not screw back into the oil pan. My options were to either buy a new pan for over $300 or let them temporarily fix the problem which was still over $200. (The car was fine and not leaking oil when I arrived there). Seems to me that I was charged for something the mechanic tore up.(This process took from around 7:45 a.m. until around 2:45 p.m.)GOOD NEWS: I took the car to ORR KIA in Bossier City the next day and traded it in for a brand new car. Sorry, Red River, you beat yourselves out of a car sale.

The service advisor was very courtesy and accommodating. They did their best and did get my vehicle in and out in a day.

Everyone that I came in contact with was very knowledgeable, kind, and eager to help with all of my questions.

Very quick, kept me updated and notified me in advance that a recall was made