Fast, affordable, friendly!I came in for a flat tire and they got me out within 30 minutes FOR FREE.They told me it would be 45 minutes, so Im thrilled. Will definitely be back from here on out!
The best place to get your tires done quick. Maybe it’s just me, but my service is always done great. The prices are also affordable! 😊
All of the crew and staff are fantastic to deal with. They are quick to act, professional at what they do and always have a smile. The absolute best place to go for your tire needs.
In heading back home to Texas from Mississippi, I had a blowout on I-20. After calling numerous shops I found on maps, I finally found this Discount Tire about 40 minutes away. Called to confirm tire was in stock, it was, as I pulled up their employee Richard was already out waiting for me. In and out in 20 minutes. It’s the exact reason I’m a customer for life of Discount Tire
As always great serve and friendly atmosphere. Honest people. They dont for u to buy or add any service. Ture change and rotation are always free!
I have always had the best experience at this location! The employees are so helpful and kind and get you in and out, every time I have been in a bind and they saved my day! Highly recommend.
The tire price was reasonable. My problem is I told them I wanted to keep one of the good tires and dispose the other one. They tired to keep the tire I wanted and then charge me for 2 disposable tires. I purchased 4 new valve caps and they somehow lost one smh.
Great service and super friendly staff. These guys repaired my tire for no charge and went above and beyond
Excellent service and great prices! Shaun went above and beyond answering all my questions and fitting my truck with a set of great all terrain tires. All the employees, both in the front and in the shop were top notch.Very nice facility there on Viking Dr. in Bossier City.
Took car in for tire balance however the tire technician showed me that one wheel was bent. It was good to know and will take rim to have it repaired. Assist Store Manager offered to sale me 2 new wheels but thats not what I want. Additionally, I told him I wouldnt just buy 2 new rims then have mismatch wheels on car.
Excellent service and very helpful staff. I recommend this place to everyone
Stopped there this afternoon for a rapidly deflating rear tire. The guy at the desk took my information and said he would go take a look at it. He came back 2 minutes later and informed me both my front tires are worn. When I advised him it was the rear tire, he said it was worn as well and he can only replace them. The car has 13k miles on it with basically new Pirelli tires in perfect shape. Took it down the road to a quick lube who plugged the hole that was dead center of the rear tire and didnt even charge me. I hate being lied to and will never give you business. I tried to give zero stars, wouldnt let me
Great staff, Hunter was very helpful and polite. We took a tire in to be changed and it was done withing the 20 minutes that we were told it would take.
Best price in town, actually has web site and app.that works. You can get price and availability instead of a phone call later on. Very fast and professional service. I should know after working for local dealer ship 30years. Thank you guys very much I will send work your way 👍
Had a bad experience. The manager Aaron is a horrible manager and very dishonest and shady to customers. He also made me feel insulted when he tried to make it seem like I didn’t know my own vehicle.
Friendly staff, quality brand name tires at a discounted price. Wonderful service and fast.
Shaun is awesome! Great customer service skills. He was very helpful throughout my experience there.
Had a flat on our trailer for vacation. Had me in and out in less than 30 minutes. Best service Ive seen at discount tire anywhere.
Great people and a nice safe clean store.
I wasnt at DISCOUNT TIRE. I ate Taco Bell next door and sat in my Dodge for too long (on my phone) but from what i saw DISCOUNT TIRE employees look pretty damn good inspecting tires
Awesome guys! Great prices! Fast and friendly service!
Always have great prices and nice staff
Great tires !!! Better service!! Highly recommend
It was a little bit of wait as I didnt have an appointment but they fixed my tire for no charge as fast as they could. Will return when new tires are needed 👍
Holy cow! Every employee I talked to was very knowledgeable, so kind, and extremely helpful! Came in for a flat and left with it patched AND my tires rotated. Im so glad this was the shop I went to. They are amazing! Keep up the good work, guys!
Friendly staff that went out of way to help me
Great tires l, great service and affordable. I recommend this facility to get top notch tire services in the area
Hitting up the casinos as we were traveling. However, I had this vibration that was raining on our parade. Swung in this location and they hooked me up by getting me 20 minutes before my appointment. They found a tire with another screw that my local place missed.
Wowsa! While too-many other businesses are using COVID as an excuse to deliver diminished services, this Discount Tire on Viking Drive is impressively excellent. Its a shame that we customers are quick to complain but slow to praise, which is why I am writing this while still in the parking lot to ensure that I do not forget. I came in with a flat tire and two front tires needing to be rebalanced. I left 35 minutes later with those services completed for FREE. Everyone I spoke to was kind, courteous, and helpful. Well done guys!
The staff was friendly & helpful. They fixed the leak in our tire for free and mounted mower tires for under $20.
Was on a road trip passing thru picked up a nail somewhere on interstate .the store was clean professional and took care of us quick and on our way thank you
Bought new tires and wheels for my vehicle through them and had the best customer service. Staff is very knowledgeable and caring. I watched them do their work and they kept cleaning the wheels to make sure presentation was great for me. I couldn’t be more pleased.
Had a flat. They repaired it no charge. Rotated my tires...no charge. This new client was treated great. Great crew. Great service. Polite. Can-Do Attitude. I will definitely come back here to buy tires.
I am done with this store. I bought 4 brand new tires in February 2020. Today, the back right tire is bald and charged my wife for a replacement telling her that the car is too blame. This is easily determined to be a defective tire, but because they feel they can take advantage of a woman, I am out $214. Great management practices there. You have lost my business forever and all of my family.
Very satisfied with overall experience. Stopped at Sam’s Club first to review tires and prices, HORRIBLE customer service there and they could not recommend any tires .Drove to Discount Tire worked with Matt, absolutely 100% helpful. Walked out to vehicle reviewed my tires made recommendations. I purchased 4 new tires with 60,000 mile warranty. Matt saved me hundreds of dollars with a tire that had better warranty.They also repaired a leak in my trailer tire at N/C.Truly a customer service oriented company and Matt was very pleasant and helpful.There is no need to go anywhere else in my eyes they will get all my future purchases of tire from here on out.Thank you Matt and Discount Tire Bossier
They always take good care of my needs!
Took a little longer than expected but overall great service and great people. I will definitely use this location for all of my tire needs.
I was having issues with my car shaking and come to fine out I needed all my tires changed. Hurt my bank account but my tires were bald and one was about to pop due to the bump. So sweet and very helpful. Thank you so much Luis.!
The best tire experience i have ever had !!! the staff at the Viking drive store in Bossier city is very professional, and attentive. customer service like this is very rare these days ! OUTSTANDING !! they changed my tires while i waited in less than 20 minutes !! i wont be taking any of my cars ANYWHERE ELSE !! They are SIMPLY THE BEST !!!
Very good place to get your tires change at.
Service was ok dropped off a tire and come back picked it up. Customer srvc guy was slow about coming to help us. But they stayed busy. Prices are too high. Wont be returning bc of that.
Getting tires because of a flat is never fun but discount tire was fast, affordable and the people were so polite! Highly recommended
By far the best experience I’ve ever had buying tires. I ordered my tires online, upon arrival I was notified that one of my tires had gotten lost in transit. They could have easily said not our fault, sorry. They didn’t. They (Rusty) went above and beyond to make things right, really right! Couldn’t be more happy and will be a Discount Tire customers for life.
Needed a valve stem replaced on single tire. Not only did they complete it while I waited but the guy that met me in the lobby (Lakota) did the work. Excellent shopping experience - very professional staff. Ill be back.
Great place to get tires
Very accommodating and knowledgeable staff. They did not try to sell me something I didnt need and went through a list of tires for me to chose from. Great experience. Will be back and would recommend to anyone. Thanks Lakota for your help!
Great folks, great service, and even nice to fellow employees. Wow!
The place was extremely clean and the employees were very helpful and knowledgeable. They also have great prices on just about any tire at all price points!
First off, wife and I showed up about 1 minite till closing (not my intention, I thought they were open later). We getup tp the door and see that that is the case. Having worked retail and such before, I understand that there is just somethings you dont do as a customer. One of those things is showing up a mintue or so prior to closing and expect service. So, we started to leave. Rusty Grant, the assistant manager practically chases after us asking what we needed and insisting on helping us. Withing 15 minutes, we had the tires picked out, on our car, and even opened an account. All, with smiles from his staff, despite the fact that they were staying later because I failed to look up thier hours. And we even picked out cheap tires, so its not like they did it because we spent a whole lot.This is not my first experience with Discount Tire. I used them for all my tire needs while I was in Utah. Now that they have opened one up in Bossier, I will defintely be a regular. Well, hopefully not too regular. If I need tires that often, I am doing something wrong...
People, if youre a penny pincher like me you will surely appreciate the fact that this shop offered the best service around (fast free flat repair.... rotations for life etc) but they do tend to be a little pricier than competitors.... However they do have a price match program. I priced tires on Amazon and they matched the price no questions asked. Save yourself some time and look no further than this shop for your tires.... Price match if you have to, then enjoy the best service in town.
Employee nice
Excellent service and friendly atmosphere, and reasonable tire prices
Pretty solid prices and service. Ill be back.
Employees are friendly, service is quick and easy, and the manager worked with me to beat any other price in town. Great place
I had over heard one of the coworkers at this store has came down with Covid 19 and this is concerning because I haven’t seen them take any precautions to make sure no other employees don’t have the virus because they always seem like their in full swing. I believe the store should be shut down and cleaned and quarantined for at least a couple days to protect the community
Nice people and quick service.
If I could give the rating a 0 I would! Worst customer service by far and it’s extremely upsetting. First, as I was approaching the door to enter the building, Shaun noticed I was behind him by a few steps and opened the door for two other customers and immediately closed the door on me. Once I waited and Shaun finished helping the previous customers he walked away trying to avoid helping me by any means necessary. Once Rusty helped me Shaun entered the building again and asked another customer if he could help them. I was the ONLY African American at the time so could this have been a factor in Shaun not wanting to help me? I’m not sure but I am HIGHLY DISAPPOINTED.
Quick friendly service. Reasonable prices are found here too.
Now that how a tire store is supposed be like go see them on Viking drive bossier City
Excellent place. Good prices. Friendly staff. Went in to just check prices and they made me such a good deal I went ahead and bought 4. Started to make an appointment to get tires mounted and the guy told me they could do it now and get done in about 45 minutes. I went ahead and told them ok and 46 minutes later was getting in the car and leaving!If I have one critical thing to say it would be that they dont offer alignments
Great place! Great people! Great service!
You seldom find a business with staff this helpful and friendly. They treat you like the valued customer you are. Very, very good experience for me. Well done Discount Tire Bossier City!!!
Associates are very friendly, courteous and accommodating. They work fast and accurate.
The best tire place in the world..i got 2 tires and 4 rotated and air for my dolly
Fast and polite
They were amazing! Fast and professional! I will go to them over gateway anyday!
Super fast and super friendly and helpful staff!
Stopped in to order some tires and the person told me Ill be with you in a minute ten minutes later he holds his finger up to me as be right with you I I left.
Friendly service. Great customer service.
They are an awesome staff and very helpful.
Great place very few businesses are run this professionally
Always fast and friendly. 100x better than Gateway Tire.
Happy with my purchase. Made an appointment online, tires I chose were in stock and was in and out with 4 tires installed in about 30 minutes. Staff was friendly and helpful, store was organized and clean.
Helped when I needed it!I had a minor emergency I was unable to repair without a lift, and I saw they are open on Saturdays. Rusty, the assistant manager listened to my problem, and brought my car in to lift it up. The plastic cover under the motor had come loose, threatening to get tangled in the suspension. It was basically destroyed anyway, so I asked him to remove it. He did, and didnt want anything for it. I was impressed, so I ordered a tire for my father in laws car. Its out of my way, but these are the folks I want working on my cars! Thank you Rusty!
Best experience I have ever had buying tires. Shaun was awesome as was everyone else.
Great service fast
Fast, respectful, and quality service. Not only did they fix my tire for free, they did it in less than 45 minutes. I really appreciate the professionalism and I look forward to coming there again.
They were fast about getting us in and out. They are not too high on there tires either
There customer service is hands down the best in the industry.
Purchased new tires a few months ago from discount tire. Recently one tire went flat. Discount tire repaired the tire at no cost. I cant say enough good things about discount tire. Thank you so much for coming to this area.
Tire service was done in a very fast time
Shawn(pray I spelled it right), is an amazing service adviser. He went completely out of his way for me when I was in a serious bind. He was able to get my tires to the area in less that 3 hours which I didnt not expect at all! He was very competitive with everyone in the area and offered the best deal. And Lakota who helped check me in and take my payment was very friendly and knowledgeable. I will say that the quality of service i recieved from these gentlemen was beyond amazing! They have definitely gained a future life customer. Thank you guys for everything!
Very polite, Quick. Love these guys
Very friendly service will be returning for my tire needs
This is the best tire store!
Great prices great service!
Very kind and professional. Clean atmosphere and fast service. Youll be on your way fast and save tons.
Always friendly service. They offer great service been with them since 2005. Thanks
Friendly and knowledgeable employees that dont try to oversell you on products.
Outstanding visit! Extremely fast service and professional staff!
Awesome staff. The service was great.
Great service and attention to detail. Best tire service experience Ive had in SBC.
Nice place, my only issue is that I was told I would be out in 45 minutes for a rotate and balance. I was there for over an hour and half.
Unbeatable prices, professional service, and pretty fast.
Shaun gave me a PhD in tires while the guys put new tires on my trailer. Awesome service.
Very knowledgeable, helpful, friendly and patient when I delt with them
Courteous service writers, quick service and qualified technicians. No BS, no upselling or unneccessary service reommendations, just tires and rims. I will defenitely do business with discount tire again
Helpful and quick!
$768 for 4 new tires is too expensive..for a small Mitsubishi