My daughter-in-law had a piece of metal in her tire. She went to another tire store who couldnt see her for another 1.5 hours. I told her to go to Les Schwab, she had a two-year-old with her who loses his mind quickly! Your company had her car in and done before she would of even been able to be seen at the other place. Thank you so much

I bought a decent set of rims and tires for a Honda Civic. Fast forward 2 weeks and I hit an unavoidable pot hole on the freeway. Turns out it bent the rim. No tire damage or marks and no marks on the rim just a big dent. I asked if f they could help me out since they were brand new and this obviously wasn’t a curb check or something stupid on my end. I asked if they would entertain an at cost replacement and they refused. They mentioned they were already discounted when I bought them. That is true, they gave me a military discount. We all know they still made money. I was just looking for a little help and a nice gesture. Any way I’ll be going to the other big tire dealer in n town since I have had a great relationship with them. I came to Les Schwab because the other place I frequent had a much longer wait.

I made an appointment online with ease. They were right on time getting it in. I recommend making an appointment if you can online.

So glad I pulled in when I did! The gentleman working told me my tire was so low it was flat! And I had 3 low altogether. I could feel the car vibrate coming up the hill, so scary especially with my daughter in the car. He filled me up with NO charge, THANKS! I will definitely be back should a problem arise or I just need some new tires. Thanks again for all your hard work!

Always there with a smile and professionalism they have kept me on the road for some 45 years. I bought GOODYEARS once. And paid over 100 dollars for things Les does for free.

I called on a Friday to see if I can get my Jeep lifted. They had the kit ordered and in and started work on my Jeep Monday morning and finished Wednesday morning Great work and it looks great.

Im having a vibration issue, and was suggested to check tires and alignment as a first step. Unfortunately, my issue wasnt with those items, so Ill need to visit a transmission shop, but the nice people here were able to check and validate no front end issues, and didnt even charge for the investigation. Ill be back for tires in the future for sure.

Helped fix my tire and gave me a helpful estimate for repairs in the cars body to plan for later. Great place, I highly recommend

Awesome service got me right in for 4 tires and out in less than 3 hours! Even signed up for their credit, cause ill be back!

They did a wonderful job with my motorhome. Very efficient.

They always do a good job for me

One of the fastest Les Schwabs Ive ever been too. Awesome service as expected. I sure miss the pop corn 🍿 though.

Had my brakes fixed last week. They took such great care of me. In and out in no time. Great service, reasonable prices!!

Awesome! Have been using them for years. My TPSM light has come on twice recently and had them check for a slow leak or possible puncture.Scheduled an appointment. Got in and out quickly. Service rep also checked disc brake pad thickness. All was well.

Clean shop, friendly helpful staff.

I am very impressed with their service. I came in with a flat Motorhome tire. They had me fixed up and back on the road in less than an hour. They are able to accommodate larger vehicles in a covered area in back of the building.

I had my truck in to get suspension work done. And a leveling kit.I had to explain over the phone what I wanted done and have my wife drop off and pick it up because of work.And the knocked it out of the park. I’m so happy of work they did!!!!!!

Awesome crew. Fast, efficient and very patient with me changing my mind twice in my tires. The didnt have my tires in stock and got them in within a couple hours. Great. Highly recommend this location.

Friendly quick check in. Good work ready on time. They contacted me when car was ready. I recommend to all

Amazing, friendly working people. Gets job done fast. If there is a problem they find way to fix it.

Today at 12:05 I called and decided to execute my plan of 4 tires and an alignment from this location today. To see details, please check their Facebook for a play by play from Taylor Knutson.I dropped my car off and was to receive 4 new tires and an alignment if needed. When I picked it up I was met with my seat being moved all the way back, hand prints on my recently washed vehicle and a filthy key (which was washed at the same time) as well as a tire light and specs to prove my issues. Since my gas cap area locks, I asked to have them place the key in my passenger side tail pipe- knowing that it is dirty but not nearly as dirty as I found the key.At 4:48 and 4:54 I spoke with Chris and he said my car did not need an alignment and asked me the debit card number to pay for the tires. I know my steering wheel leaned left (even with new tires) and needed to be realigned. I asked him if it was straight and he said “It looks like it.” Okay then... I asked him for specs and he said it had already been taken off of the rack and I told him when I pick it up I’d like to have the specs. He agreed to have it ready for me.Long long story short, I’m not sure who dropped the ball in which aspect but I am not satisfied with the service I received, knowing that the Bellevue location would have taken much better care of me or any other customer by keeping better tabs and making sure nothing was as dirty as it was as well as reading the specs and fixing the issue that I was already willing to pay for to have it done correctly the first time. For pictures of the alignment specs and all, please view the photo section

Fast friendly service. Always get great and fast service from this location.They did forget to Ballance my new tires but got me in quickly do fix the problem!

Quick efficient friendly professional service. I love this place ❤ 💕

Quick, efficient and polite. Just how you hope it will be.

Really blown away by the care. Wanted to sell a beat up civic and just wanted to put on tires I had im my trunk and backseat and actually balanced it them for far less. Good people here.

On July 30 I had two new tires put on the front of my Winnebago Vista. After returning home several days later When detailing my wheels I noticed they were badly scratched, keep in mind these wheels are over a thousand dollars a piece. I then called your shop on August 5th, and was told they would review the tape of them mounting the tires, and call me back. I have yet to receive a call. I have purchased thousands of dollars in products from this store since 1986. I will not purchase another item from your store again

When I was little my mom took me to this les schwab many times and we always had great experiences with them (and I would get free popcorn!). I recently had a tire puncture and they patched it for free, super greatful for these guys and all the stuff they do without any nonsense or hassle

Had a screw in my tire. They got me right in plugged it up and all at to go quick and easy.

These people are wonderful! And treated me like family. I only purchased 2 new tires and wipers but it was an awesome experience. Thank you Les Schwab in Bonney Lake

Les Schwab is a great business to deal with. The people are friendly and the really want to help you with your problem.

Just bought a pair of tire chains for our trip. Fast, friendly customer service.

Friendly staff. Long wait to get a tire patched but they ended up finding a leak in a second tire that I didnt even realize was low and as usual they didnt charge for the repair. Highly recommend.

Good quality. Ive been several times this year and got great service, and lifetime guarantee on stuff.

We can’t say enough positive about the Bonney Lake Les Schwab! The first time we were traveling through we had concerns about the tire pressure that had been set on our RV. They got us in quickly, Austin gave us some tips and sent us on our way! No charge!! The second time we had a flat on one of our dual wheels. Road Side assistance and another tire store could not find the problem. We remembered Austin at Les Schwab. Although he wasn’t there we received the same excellent service! They promptly discovered the problem and took care of it! I heard them each several customers how to avoid issues and proper inflation. We live in Arizona and wish we had a tire shop like this!! Very knowledgeable about RVs and equipped to handle the larger issues! Clean, comfortable waiting area. Five plus stars!

I am thankful but I should have been told on arrival it was a 2 hour wait.

They always go above and beyond others. Great people.

So I missed my initial appointment, Angie was an angel and reminded me to stop and smell the roses. She didnt want me rushing, which was amazing, I probably would have been a grump if I rushed. Anyway 4 brand new reputation 97-H low profiles on my Malibu. Cost me 850+ However WELL worth it. Rides smooth as silk and I get to build my credit up by making monthly payments. Been doing little things like batteries and tires on my Les Schwab account, to build credit and reputation of on time payments. They worked with me when pretty much no one else would. This is the only place I get my tires or have work for tires done at, and always will be. Love you guys!

I know where I am getting my next set of tires. Les Schwab treats people very nicely. I went in to get a tire repaired(which they do for free) and asked for another small service(which I expected to pay for) I went to pay at the end and the total was $0. I made a bit of a fuss, I am not looking for anything free. The gentleman working said it was an easy job and they took care of me. Thanks, I will be back!

Only gets two stars, one start cause they are open, and the sexond star is for, well nothing. I should give a 1 star. They do not stand by their appointments, and because of this i missed a very important meeting that i very easily could have made if my apointment was honored. Why even bother taking my reservation?

I had a 4 lift installed on my F350 with new wheels and tires and they did an outstanding job. David was great and answered all of my many questions and took the time to understand what I wanted and explained all of the different options. When you are handing the keys over to your $60k truck, you want to be sure the people working on it know what they are doing. I found David and his team to be very knowledgeable about what they are doing and the excellent results speak to that. My truck turned out exactly how I wanted it to and the ride is better than it was stock while still maintaining its use as a truck. Great job guys, thanks!!

Had an appointment at 10:00 at 11:00 I asked when will they take my car back waited over an hour and still haven’t taken the car back what’s the point of making an appointment if I have to wait this long

I called to make an appointment to get an estimate to see if my brakes and rotors needed to be replaced. I was told it was a quick visual inspection and that no appointment was necessary and I’d be in and out. Brought my vehicle in and was told it be at least an hour. An hour and a half rolls around as I’m sitting there with my 15 month old so I ask how much longer. The lady (Angie) tells me someone was just going to pull it back. Another 10 minutes goes by and then it’s finally pulled back. They literally look at it for less than a minute and tell me brakes look fine. The guy backs my vehicle out of the bay and leaves my door open and I immediately notice a huge black (looks like grease) spot on my cream leather door rest and where he shut the door along with a scrape in the leather rest. Looks like his entire body rubbed against the door and his belt buckle or something in his pocket scraped against it when he got in or out along with a hand print where he shut my door. Literally an hour and 45 minutes for them to damage my car. Now I have to get quotes and be inconvenienced to get this fixed, that is if and when they fix it. I’m so disappointed in the customer service and how I was treated after the incident. I used to have nothing but awesome things to say about this place, today completely changed my mind.

Always good!! Been a customer for many years.

It was a wet rainy night and I was in the car with my wife and 7 month old daughter and my rear tire indicated it was at 7psi. I pulled over immediately and put a little air in my tire and immediately call my local Les Schwab and Darren answered the phone. I knew it was gonna be a long shot because I called at 545pm and they closed at 6. I asked Darren if there was any chance of getting the tire fixed and without hesitation Darren said absolutely. I gotta say I was expecting an answer of No. When we got there the guys immediately came out and got the car directly into the shop and started working on it. The fact that they worked so fast and immediately got us in is amazing. I could have been stranded on the side of the road with my daughter if they hadnt been so AWESOME and got us in right away. Thank you so much to Darren and all the guys in the shop. We appreciate you and your amazing customer service.The Mayer Family.

Always polite and great service

I am very satisfied with the staff they were booked and I was still able to leave my car till they had a opening. I recommend 👌 this place to everyone that needs wheel alignment or tires.

Les Schwab Tires is the only place I take my company and personal vehicles to for Tires. BUT not all locations are equal as far as schedule and efficiency. This location,(Bonney Lake) on my last 2 visits has taken 90 minutes plus for minor items (flat tire and bolt stuck in my tire). I realize it’s a first come business but I will be taking the drive to a different location next time.

I love how easy and quick it is to get your tire patched and on top of that they didnt even charge me. Great service will always come back

I have been a Les Schwab customer for 35 years. I cannot say enough good things about them. They will do whatever it takes to earn their customers loyalty. The have fixed flats for free on cars that we have purchased used because the tires were originally purchased from Les Schwab. No appointment is needed for most services although there may be a wait at times because a lot of people trust them. I will always buy my tires from Les Schwab.

My Focus had an on and off again brake light and they quickly topped off the reservoir, showed me I have plenty of brake pads and wow, I have peace of mind again... oh, and the lights off now.

Friendly, knowledgeable staff who take the time to hear your concerns, give a realistic time frame to address your vehicle issue, offer solutions, and get you back on the road. The waiting area is comfortable enough, TV to watch, reading material available, a busy center for kids, and popcorn. For those who prefer a quieter wait, a separate area overlooking the parking lot exists. The car battery rigged to charge phones is also a nice touch, definitely comes in useful.

Everyone here is great and efficient. Weve had an account here for many years and wont even consider someone else with our vehicles.

Very slow techs. 2 plus hours for 4 shocks.

The guys stayed after hours to get me back on the road! Once again they prove to be the best!

I have always liked Les Schwab but when I showed up for an appointment to have my brakes bled, it changed my opinion. I had installed new calipers and realized the reason I could not get them to bleed was that I had the bleed screws down. I mentioned this when I showed up and asked if he could check to make sure. He took a look and verified they were wrong. I asked if they could fix it and I could pay them for the time. His response...we are not allowed to fix customer botched brake jobs. I did not say anything, just left. I went down the road to Midas and they corrected everything for me. I understand if you have a company policy preventing you from doing certain work, but I didnt need the insult to injury comment. Thanks for nothing. I probably will never go back, cheaper tires and better service are to be found elsewhere.

Picked up a lag in our tire just past les Schwab, circled back. They fixed it quickly and we made it to our appointment on time. NO CHARGE. Will return when we need new tires!!

Myself and two classmates came out to Buckley, WA from Nebraska for a school trip and noticed we picked up a screw in our tire along the way. We stopped at Les Schwab in Bonney Lake and they had our tire fixed in no time and everyone was very friendly! Best of all, they fixed it for free! We were so satisfied with our experience here and highly recommend this place!

Great service! Excellent prices! Mechanics who care about you and your car treat your car as if it was theirs.

What a great place had my brake fluid flushed and replaced. For 109.00 they cleaned the brake dust inspected the steering struts tires brake pads and gave honest advice on my honda civic would have rotated tires i bought at costco. Great customer support thank you

I had an emergency situation. A big bubble in one of my tires. After trying to do my own research I turned out to be *wrong* in my estimate for my ability to afford the tires I needed at that time. However the staff were very kind and courteous to my situation and put my spare on for me in a prompt manner sonI could make it back home safely. Once I get my tax return I will be returning for those new tires for sure! I highly recommend this location!

I love that I can get tires on credit with them since I dont always have the full amount available at the time. Its nice they also have so free services.

Best place love them!

Able to check out my flat ture confirmed donut that was on the car was good. Received call back that my tire was fixed which they put on for me and put away my donut spare tire.

Very good job

Fair prices and paid on my acct.

I got to say I was very amazed and pleased with the service and Job I received at Bonny Lake Les Schwab . I want to give a special shout out to the young man that helped me, Jacob and Angie front desk. I can’t thank you enough!! I didn’t realize not only did my tire have nails but most importantly one of my rotors and brake pads were stuck together hence the humming sound we kept hearing (mind you We had the brakes and routers replaced barely a year ago😡 from someone else)I was amazed that the staff could do the work the same day which I’m very grateful because I’m visiting from up north in the Bellingham area and I couldn’t even imagine how I would get home leaving it like that, with my three girls in the car with me. I’m very very grateful again thank you to all the staff especially Jacob and Angie at Bonney Lake Les Schwab!!!!

I called to make an appointment for a simple seasonal tire changeover. I was told that I cant call in to make appointments any longer and that I had to do this on line. A bit impersonal and lazy in my opinion. I made my appointment for the only available time slot 4:30pm. Then I planned my schedule around my (confirmed) 4:30pm appointment. I arrived to drop off my vehicle at 4:15pm to make sure I didnt lose my spot. It is now 5:10pm (55 minutes later) and my vehicle is still sitting in the parking lot. I want to know how this new appointments on-line only is anything other than a step backwards in customer service.

I was having car troubles and so I brought my car in and couldnt believe how great the customer service was. I got in on Friday evening only to be told there wasnt much they could do first but to bring my car back to the dealership but if they couldnt do anything to bring my car back and they would try their best to help me out. I brought it back the next day and again they checked my car out. There wasnt anything they could fix in there shop because it ended up being a different problem but the guy David who helped me out both days was great. Thank you for looking at my car both days even though you couldnt do anything for me. I will be buying my next set of tires through you guys because of the excellent service I received.

The Bonney Lake Les Schwab takes the time to listen in an effort to fit you with the right tires and services. Follow up customer service is always well done.

Was not treated well at all in that store.

They take care of peoples cars and do the job right.

As a truck driver my tires are pretty much my life so I called the store today and voice my concern about a tire to Angie and was told brong it on in unless I needed road service but upon ariving I met chris who came to look at my tire and put my mind at ease. Probably the best service I lve had in a long time. Thanks guys

They said a small wait, ended up being 2 hours for a screw in the tire, then the guy was rude and said they will never service my vehicle again. Been going to led schwab off and on for 15 years and have never had this bad of an experience. Go to a different location.

Great service and wonderful people. We have been customers of theirs for over 25 years and always been treated almost like family..They have been so fantastic to us. Can not say enough great things about them and they have always been honest to us.

Affable, quick service, and free popcorn! Continuing the way Les wouldve wanted his stores to run. Thanks again!

Chris Adcock was the fella helping me with getting new tires and what a guy. If you’re going to the Les Schwab in Bonney lake ask for him! He’ll take care of you.

Prompt and friendly service.

Great service as always and I was in and out of there in less time than expected! Free Wi-Fi, coffee and popcorn are always a nice touch making it easy to get some work done while I wait.

Checked daughters battery at no charge. Nice people

I have yet to have a negative experience with this place. I love my car, its my baby and they seem to understand! They keep me updated, keep my car clean and have patched tires several times free of charge.

There great.... excellent attitudes and work standards. Just fell abit away from my end goal, this time around. They also struggle to provide replacement, some yrs later, as they constantly modify there stock, reducing replacement, if need arises later. Avoid closeouts and stick to there mainstream provision, to avoid running morphidites later.

Such nice guys there! Great, and fast customer service! Highly recommend!

Great place great people and great advice. I highly recommend the bonney lake location. Ask for Kevin Pettie

Great Pre-Safety Check tires balanced & rotated,and new wipers, should be safer drive back over the pass.

I unexpectedly got a flat tire. Not only were these guys willing to stay after hours to help, but they managed to fix the flat within a few minutes. Now thats top shelf customer service

Its a great place they really go out of there way to help you.

Slow service and pricey. Go to Discount Tire for better service and $$$

I hit a pothole that damaged my rim. It caused the tire to not seal properly. I did not even buy my tires or rims at Les Schwab They fixed it for free in less than 30 mins. Believe me, I am very impressed with their service.

Awful service. Came in for a $70 fix ended up waiting three hours and they claimed my battery was completely dead. Mind you I had no battery problems before this. Couldnt get my car back without buying a new battery. Left with a $300 hole in my wallet and a tire still low on air. DO NOT COME HERE.

Always treated good from these folks. They will always have all my tire business.

I love these people. They fixed my trucks custom tire that had a screw in it for FREE. The service is fast!

Good job guys preciate it have a good day and enjoy your Memorial

Got a tire patched here for free, works good. Highly recommend this place.

I love the work ethic... schwabs is one of the last like it. You don’t have to ask to be taken care of.

Very nice people. Do good work

I have been taking care of all my tire needs at this Less Schwab since it opened. But I have been with Led Schwab for all my tire needs for over 40 years. I love their service and wont go anywhere else.

Awesome people

Went in for an alignment and they did a safety inspection (free) and found out my tires were out of balance. Fixed at no charge and didnt need the alignment. Fast and very courteous.

Had a screw in my my tire. They repaired the tire and sent me on my way. Pretty quick, very polite, very clean. Would definitely use them again.

The pricing was fair and the quality of tech work and the product is as it should be. However people have busy lives. When you tell me to come in at 2:30 and say it will take an hour Im going to be obviously disappointed when I return an hour later and its not done I do appreciate the rush getting it finished when I expressed concern.