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NAPA Auto Parts - Allen & Cheryl Puckett LLC
205 Superior Ave, Bogalusa, LA 70427, United States
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NAPA Auto Parts - Allen & Cheryl Puckett LLC
Comments
Ka
Review №1

I will not be coming be back here. After getting an oil change a few months back and being charged $75+, I thought, oh well, they are just a little bit high priced. This week I had a flat tire so since they were the most well known shop in town I went back to get my tire replaced. They charged me $215 to change 1 tire... And after looking in my trunk, they carelessly threw my spare tire into the trunk and didn’t bother putting it in its compartment where it goes - and left my trunk a mess with the carpeting and padding thrown on top of any items I had back there. It would have taken an extra 30 seconds to put the tire back in its compartment. They also charged me $175.00 for labor?? Exactly WHAT labor since they couldn’t even be bothered to put anything as they found it? The laziness and carelessness of this place is astounding for the price I was charged.

Ro
Review №2

Always great service. Everyone very helpful & friendly. Definitely our to go place!

Cl
Review №3

When you order a car part if it is the ring part they will not take it back after ten days even if its the rong part . even if it there mistake

k
Review №4

They said they used and O-ring hanging around the shop and used it on my sons car so they said it was fixed But when I got home checked under my sons car it was still leaking

Mo
Review №5

Always A Friendly Atmosphere When you walk in there.

Sa
Review №6

Jason Smith has amazing customer service. Thank you for a smooth and easy experience.

Aa
Review №7

Friendly service, will professionally take care of all your auto needs!

Ma
Review №8

The service was poor several people was in line and the clerk came from the back and waited on a customer that just walk through the door..instead of asking can I help the next person in line

K
Review №9

I got my car service at the Bogalusa Napa, I was told they would complete a tune that wasnt fully done, I knew the problem before they checked the problem and was quoted one price for a intake gasket and was told a higher price when done I paid over nine hundred dollars for my car to be in the shop over a week and driving worse than it was. My intake gasket was not done correctly, now my car is smoking as well as jumping and stiring wheel making sounds i would never use them and would never recommend Napa services to anyone

Jo
Review №10

Great service always. If they dont have it they can get it by the next morning.

Je
Review №11

Do very good work always friendly and helpful with any questions you have

Lu
Review №12

Friendly and fast service

Da
Review №13

Great customer service...ill definetly be back

Je
Review №14

Great service. I recommend them for preventative maintenance and service packages.

Ap
Review №15

Great service and the best staff ever.

An
Review №16

Very reasonable and nicest people

Pa
Review №17

Very knowledgeable staff and always does good work.

Re
Review №18

Super nice people and do a great job

Ir
Review №19

Dont spend where they wouldnt hire u

Wa
Review №20

Excellent!! Great service..

He
Review №21

Best brand parts

D
Review №22

Very quick and polite!

Wi
Review №23

Excellent service.

b3
Review №24

Best in town

Pa
Review №25

Ok

Ku
Review №26

Great people

Da
Review №27

Friendly

wi
Review №28

Okay

Information
25 Photos
28 Comments
4.3 Rating
  • Address:205 Superior Ave, Bogalusa, LA 70427, United States
  • Site:https://napaonline.com/en/la/bogalusa/store/20406?cid=pl_yext_jobber_AllenCherylPuckettLLC_20406
  • Phone:+1 985-735-1312
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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