I will not be coming be back here. After getting an oil change a few months back and being charged $75+, I thought, oh well, they are just a little bit high priced. This week I had a flat tire so since they were the most well known shop in town I went back to get my tire replaced. They charged me $215 to change 1 tire... And after looking in my trunk, they carelessly threw my spare tire into the trunk and didn’t bother putting it in its compartment where it goes - and left my trunk a mess with the carpeting and padding thrown on top of any items I had back there. It would have taken an extra 30 seconds to put the tire back in its compartment. They also charged me $175.00 for labor?? Exactly WHAT labor since they couldn’t even be bothered to put anything as they found it? The laziness and carelessness of this place is astounding for the price I was charged.
Always great service. Everyone very helpful & friendly. Definitely our to go place!
When you order a car part if it is the ring part they will not take it back after ten days even if its the rong part . even if it there mistake
They said they used and O-ring hanging around the shop and used it on my sons car so they said it was fixed But when I got home checked under my sons car it was still leaking
Always A Friendly Atmosphere When you walk in there.
Jason Smith has amazing customer service. Thank you for a smooth and easy experience.
Friendly service, will professionally take care of all your auto needs!
The service was poor several people was in line and the clerk came from the back and waited on a customer that just walk through the door..instead of asking can I help the next person in line
I got my car service at the Bogalusa Napa, I was told they would complete a tune that wasnt fully done, I knew the problem before they checked the problem and was quoted one price for a intake gasket and was told a higher price when done I paid over nine hundred dollars for my car to be in the shop over a week and driving worse than it was. My intake gasket was not done correctly, now my car is smoking as well as jumping and stiring wheel making sounds i would never use them and would never recommend Napa services to anyone
Great service always. If they dont have it they can get it by the next morning.
Do very good work always friendly and helpful with any questions you have
Friendly and fast service
Great customer service...ill definetly be back
Great service. I recommend them for preventative maintenance and service packages.
Great service and the best staff ever.
Very reasonable and nicest people
Very knowledgeable staff and always does good work.
Super nice people and do a great job
Dont spend where they wouldnt hire u
Excellent!! Great service..
Best brand parts
Very quick and polite!
Excellent service.
Best in town
Ok
Great people
Friendly
Okay