What a great experience. From the front door we felt welcome. Ryan Smith was our salesman. He made us feel very comfortable. He took on the task we thought might be undo able to taking such special care of us in every detail Including the price. Thank you Ryan Smith! And hey the security guard was great too.
We heard the advertisements on the radio regarding Diamonds Direct in Boca and decided to take a drive up north and check them out. From the time we walked in the door and met Ryan, everything happened exactly the way we had hoped from start to finish. He was friendly, patient, knowledgeable and extremely professional! Ryan new very early on exactly what my fiancé wanted and her ring came out more beautiful then we could have ever imagined. Thank you to Diamonds Direct and more specifically, Thank You, Ryan!!
Ryan was so friendly and knowledgeable. He didn’t hesitate to give his honest opinion. He made the whole engagement ring shopping process enjoyable and easy! I would recommend him and Diamonds Direct to anyone. Thanks again- Rosselly and Melissa❤️
I visited the store several times and worked with Elyse (and Ryan) to find the perfect ring for my proposal. She was very helpful, patient, and respectful of my decisions and wishes, and was a wealth of information regarding all aspects of the engagement ring selection process. My now-fiancé and I are very pleased with the final product.
First time in Diamonds Direct and will definitely come back. Joseph Kabbas was wonderful!!He was so knowledgeable and so nice to work with. My husband and I went in to look at anniversary rings and the selection was beautiful, hard to pick one. Joseph took his time, and was very helpful. He helped me decide on just the right one. He even had my wedding band and ring cleaned up for us while we were shopping. It was a great shopping experience!!
My fiancé and I had a great experience ring shopping here. Mike made us feel like family and walked us through the process step by step when we decided to create a custom ring. If you want a unique to you experience, this is the place. If you want someone to truly take care of you while making an investment in lifelong jewelry Mike is the person you need to see.
Diamonds Direct Boca Raton is a MUST visit when shopping for engagement rings, wedding bands, and any other special piece you are looking for.Everyone there is super attentive and excited to help, and I had the absolute best experience. Lennice worked very closely with me to help create my dream engagement ring and I honestly wish I could go through the process all over again because she made it so easy and so fun.
My experience with Diamonds Direct was awesome, the way Ryan work with us was completely detailed. My engagement ring it’s most beautiful that I expected.Thank you.Nathaly
Visited Diamonds Direct in Boca Raton to purchase our wedding bands and we were serviced by Kim from the Charleston store. She was beyond amazing and helpful with us. Made us feel super comfortable and ensured she understood what we were looking for while also helping us accommodate our needs. Best experience so far!!!
I had a great experience visiting Diamonds Direct in Boca today. My fiancé and I made some spur of the moment wedding plans and I needed a band quickly! This was my first time visiting Diamonds Direct, but it will not be my last. Ryan was lovely to work with -he was knowledgeable, patient and very observant. He asked a few questions and brought me lots of options tailored to the broad criteria I gave him. Best of all, Ryan was able to track down the exact band I needed from another store and arranged a priority re-size and rush delivery. AMAZING!
I had such a wonderful experience at Diamond Direct in Boca. From the moment I walked in everyone was friendly and ready to help.The kind of service I received here is above and beyond what you will find anywhere else. Highly recommend it! Definitely will visit again 💎
If you’re getting engaged, getting married, or simply looking for a beautiful piece of diamond jewelry, look no further than Diamonds Direct in Boca.Ryan was extremely professional, endearing, knowledgeable, helpful and patient. He made both my fiancé and I feel fantastic and spent a lot of time with us - making sure we got exactly what we wanted and that we didn’t overpay.We couldn’t be happier with our experience with Ryan and Diamonds Direct and hope this review gets to many people…making their dreams come true as they did ours. Well done, Diamonds Direct and well done, Ryan. Thank you! ⭐️⭐️⭐️⭐️⭐️
Extremely poor communications I had to call three times over the last few weeks just to check the status I can’t get a straight answer, granted I’m doing just some repairs under $1000 I do spend incredible amount of money and jewelry I was dealing with Lee I felt he was moving a little fast when he grabbed the piece and now sat on it for about three to customize weeks with no information of any kind no courtesy call I called three times still have no answer
My fiancé and I could not be happier. We went to a highly rated jewelry exchange location not far from Diamonds Direct and we dodged a major bullet. Diamonds direct has only natural diamonds that have some of the best cut and selection in the industry. Other locations sell only lab diamonds at the same or nearly the same price Diamonds Direct sells natural diamonds. We worked with Lennice and she was awesome. She took time with us and was very responsive to emails as well while the ring was being prepared. The was not pushy at all and she was respectful of our budget.
My experience at Diamonds Direct was exceptional! Not only is the selection tremendous but so too is the staff. Everyone who assisted me with my purchase, in particular Joseph Kabbas, was knowledgeable, patient and kind. Ill definitely be returning for future purchases. Love this Place!!
An experience like no other. Great service and spectacular gems. Joseph is patient, kind and extremely knowledgeable. There is no pressure to make a decision. Ask him a million questions and he will gladly answer each one. You know when you walk out the door that there is no other jewelry store like this one. I highly recommend Diamonds Direct and Joseph!!
Michael and Eduardo were fantastic! They both took the time to educate me about color and clarity of the diamonds so I was able to pick out the perfect engagement ring for my girl. She said yes! And I am receiving many compliments on my taste, but I gotta say I owe it to my experience with these two gentlemen. Both super real and professional guys. If you are not sure where to go to get a nice ring for your significant other, I highly recommend taking a look at this place!
I had such a wonderful experience at Diamond Direct in Boca. From the moment we walked in everyone was friendly and ready to help. We were helped by Eduardo and could not be happier with the service he provided. I absolutely love my ring and necklace. Eduardo went above and beyond and exceeded all expectations. I am so grateful. We will surely be returning to Eduardo and sending our friends! He was personable, considerate, thorough and very warm! We felt like we left with a new friend. Thank you Eduardo and everyone at Diamond Direct
I went in and had a tremendous experience. Personalized service and an extremely knowledgeable, passionate, and kind diamond expert Kathleen assisted me. The GM also authorized something out of the ordinary to fit my specific circumstances.They found me a ring that was 4k under my budget and when looking at it next to another that was at the top of my budget they both suggested the cheaper one because it was truly a better fit. They care about getting you the RIGHT diamond, not taking your money. I couldnt be happier and would recommend to anyone I know.
I recently visited Diamonds Direct Boca for the first time and had such a wonderful experience. I have been shopping at the Raleigh, NC location for years (even after moving to FL) because of the unbeatable value and service I received there. I am happy to say I received the same level of service at the Boca location.I came to the store to upgrade or possibly reset a diamond pendant I purchased from the Raleigh store several years ago. Eduardo was extremely patient and helpful while working with me. He truly listened to what I wanted and took the time to make sure I knew all my options. The kind of service I received here is above and beyond what you will find anywhere else. Highly recommend it! Ask for Eduardo he is truly amazing!
I came into Diamonds Direct to find the perfect engagement ring. Not only did Diamonds Direct exceed my expectations in regards to the ring but the customer experience was one of a kind. Kathleen Trocine, Diamond Expert, was extremely professional and allowed me to grasp a deeper understanding to the process of picking the perfect ring. She was not only professional, but also hospitable, and very caring from beginning to end. THANK YOU KATHLEEN, she said yes!
Our experience at diamonds direct was excellent. Ryan was helpful all along the way. When we first walked in, he helped educate us all about diamonds. Ryan helped us create a customized ring of everything I wanted in the ring. The ring came out spectacular. Would definitely recommend!
We had the pleasure of meeting Joseph when we were looking for an anniversary gift at the Diamonds Direct in Boca Raton, FL. He was extremely helpful and knowledgeable about the stones (emeralds) and quality/workmanship of the rings. He took the time to ensure the correct ring sizing and contacted us to let us know when the ring would be ready. We picked up the ring and found it fit perfectly. He was a pleasure to talk with and would work with him again when we go back to the store.
Kathleen was amazing! Shes definitely an expert. She was able to merge what my boyfriend and I wanted. End result breathtaking rings! Amazing customer service. Satisfaction guaranteed 👌
My boyfriend, Leo, and I drove over from Naples to meet with Ozzie and Elyse to browse for engagement rings. We truly had no intentions on finding one that day, but Ozzie and Elyse worked so hard to meet and exceed all of our expectations and stay within our budget. They respected all of our requirements and allowed us to take all the time we needed before making a decision. Never once did we feel pressure to commit to anything.Luckily! They found our perfect ring and we couldn’t walk away without it. They were creative with the design team in order to customize our dream ring within our budget.We searched for almost a year for exactly what we were looking for but truly did not find it until we met with Ozzie and Elyse. Thank you both for your fantastic customer service and being so genuine with us! We 💕 you and can’t wait to see our ring!!!!
Wes was fantastic! Very knowledgeable and patient for my girlfriends and I ring shopping. If you are looking for a ring and you are young and don’t want to feel the pressure of a sales person come to Wes.
I came in to help a friend buy an engagement ring, and we got excellent service from Lennice. She was very friendly, knowledgeable, and kind, and we had a great experience shopping with her help.
Wanted to put my original my engagement diamond in a charm with something of a ocean creature. We met Kathleen. She was great. Very helpful. Answered all our questions. No pressure. The jeweler Arnie was great. He was very helpful as well. I ended up with a octopus charm, with my original diamond placed in the tentacles. Would definitely go back. Infact I like the necklace so much I ordered octopus earrings. I cant wait to wear them.
For 3 years I have been searching for the perfect engagement ring for my fiancee in different jewelry stores. Thanks to a radio ad I heard about Diamond Direct and this weekend with the help of Eduardo Lara ( Diamond Expert), I found the ideal ring that I had wanted so much. The customer service is extraordinary, it is a shame not to be able to give 100 stars because they deserve it. From my point of view, Diamond Direct is the best option that you can choose, they will help you find the perfect jewelry that you are looking for.
Had an amazing experience at DD! Ryan did an exceptional job helping us pick the perfect piece while educating us along the way. Also, it was a nice touch that they offered champagne, beer and wine. Highly recommend Boca DD and working with Ryan if you’re looking for a great experience, fair price, and beautiful jewelry selection.
10/10 highly recommend. My husband and I drove over 2 hours to work with Ryan. He was fantastic in the process of buying a new ring. He was super respectful of our budget and unbelievably knowledgeable. He spent over 3 hours with us to find the prefect ring. He not only found us the perfect ring but he found the perfect diamond for the ring, arranged all the custom work on our current ring that turned out great, and kept us up to date on the entire process. The price was unbeatable to many other places we tried and the service was amazing.The store itself is great. Everyone made a great environment to be in. We will definitely be back in the future.
Went to diamonds direct with my soon to be fiancé and met with Kathleen. She was absolutely amazing, not pushy what so ever and worked with our budget! It was our first time ring shopping and we were able to put together my dream ring! Thank you for helping us start our happily ever after diamonds direct and Kathleen!
I cant say anything bad about Diamonds Direct. From the entrance to even the reps that were there helping it was amazing. I was there with friends and family of my soon to be wife and the accommodations and patience for all of us was nothing but great. I will recommend EVERYONE there. Edouardo was my salesman and Todd one of the reps were the best. Thanks again for everything.
Great experience at this location with our representative Wes. He was very helpful and we found the band we were looking for at a great price.
Fantastic service, extremely high quality, and the fairest prices (based on quality) in the market today.
My husband and I are celebrating our 25th Anniversary next month! He wanted to upgrade my ring as a gift! The minute we walked into Diamonds Direct, everyone was so friendly! We were fortunate to have Ben helping us as he found the perfect ring for me and far exceeded my expectations! I love my ring!!! Thank you so much!!!
Amazing experience at the Boca Raton location. Kim from the Charleston location helped us find our wedding bands. Thanks a lot Kim!
Diamonds Direct is absolutely number one jewelry store to go to! It’s worth the drive to have an incredible experience to get educated by Ryan Smith and Lennice Padilla. Professional and 100% worth it. Thank you for the awesome staff and experience!
My fiancé and I had a wonderful experience picking out and buying my engagement ring at Diamonds Direct. We worked with Ozzie and Ryan who were both so knowledgeable and made us feel like family! Would definitely recommend to anyone purchasing fine jewelry!
I went to Diamonds Direct with my boyfriend at the time, (now my fiancé!) to meet with Lennice and she is the best!! The process of picking out an engagement ring and wedding band for me and a wedding band for my fiancé was very simple. She has a great personality and is very helpful and she is well educated about diamonds. We are very happy with our rings. My center stone is so sparkly I can’t stop looking at it! Overall we had a great experience and I definitely recommend Lennice! Thank you and we’ll be back again in the future! 😃🙏🏼
Ryan and lennice were amazing. Best jewelry store experience ever. Highly recommend. I was Educated and amazed by the selection. Definitely returning when I need something else
Awesome place to shop at. The staff was very knowledgeable and not too pushy about upgrading your price point. Ask for Elyse, she was amazing in helping me pick out the perfect earings for my girl.
We had a wonderful experience at Diamonds Direct. Highly, highly recommend purchasing your fine jewelry here. Not only are the prices great, the service was exceptional!
While shopping for engagement rings I heard a radio commercial for Diamonds Direct. I had previously visited other well known jewelry stores in Lighthouse Point. I stopped in DD and met Ben. Ben was very friendly, very knowledgeable, and treated me like I was there to buy the largest Diamond in the store. I felt very comfortable and not pressured one bit during the entire experience.I found almost the exact same Diamond here as the other well known jewelry store but for a significant (to me) amount less. After visiting a couple stores the DD showroom is quite impressive as well with something for everyone. Make sure if you go to ask for Ben if you wish to have as easy of a transaction as I did!
10/10 recommend going to see Elyse!!! My husband and I went in just to get my rings cleaned and while they were being cleaned, we mentioned that we wanted to upgrade my wedding band at some point in the future. She was so so helpful in helping us find the matching one, find other bands that i loved too, and there was NO pressure to buy anything at all. She helped me find a band that i am in love with and even got us a discount on it. Ask for her when you go in!!
Fantastic experience! Ozzie our sales expert was amazing! Friendly, helpful, knowledgeable, honest and truly a very nice guy! My wife was delighted and super happy! Thank you Ozzie and Dimonds direct of Boca Raton !We will definitely be coming back for more.
Me and my husband had the best experience here especially with Ozzie wow what a guy we learned so much about diamonds that we never even knew about he helped me make my custom made ring that I’m in love with!! Love this place I definitely recommend and will be coming back forever...
If you’re planning on visiting this location I HIGHLY recommend asking for Ryan Smith. Ryan has gone above and beyond for myself and my partner. He has gone as far as teaching us everything there is to know about diamonds, spending many days and weeks searching high and low for the perfect stone and even getting our dream ring hand crafted. We left feeling like experts and excited in knowing we made the best decision possible. Ryan is extremely professional and makes the experience one to remember. We cannot thank Ryan enough- he MADE our experience and represented Diamonds Direct in a way that will lead us to be customers for life. I highly recommend asking for him if going to this location.
Awesome service super kind and professional. Also very helpful in finding the perfect set
My first time in the store I was greeted by a very kind lovely lady who guided me to a sales associate and his name was Eduardo.He was extraordinarily kind as well.The store was absolutely gorgeous and in immaculate condition. Absolutely beautiful and super clean inside. All the jewlery was perfectly placed and visible and every item was of high quality and exceeded expectations as I had been in a few jewlery stores that day looking for earrings or stacking rings.Eduardo knew exactly which showcases to bring me to.Eduardo continued in this perfect experience by finding the precise items that were not only stunning but in my price range as well.If you are looking for jewlery in Boca Raton, look no further this is definitely the spot with the highest quality and incredible prices and kindness.I had such a lovely experience and I Thank Eduardo for this
I am so thankful to have met Kathleen from diamonds direct. Her level of service, knowledge and professionalism is second to none. She is an teacher in the consultation process and she makes the decision process much simpler . I had no hestaition and I was extremely confident and comfortable proceeding with the transaction the same day. I highly recommend anyone to visit this store and get their ring from here. Great quality and showcase room. Thanks Kathleen
Lennice Padilla is the diamond of Diamonds Direct! She helped me build our engagement ring from scratch and created a friendly, safe-space for such an important moment in our life. We’re eternally grateful for the opportunity to work with her from here on out and we highly recommend being her client. Thank you Lennice for all of your help and constant support throughout the entire process!
If you are looking for an engagement ring, this is the place to go. I had been looking for an engagement ring for months and been to over 20 different places. Ben at DD was incredible. He was very knowledgeable and did not put pressure on me to make a purchase. He genuinely cared about the ring and walked me through the entire store selection (which if you’ve been you know is huge) until we found what I was looking for. In addition, when it came to selecting a diamond he showed me several options and took time with each different diamond to explain the differences between them.This is one of the best purchasing experiences I have ever had. I will be back to get my wedding bands. Make sure you ask for Ben!
What a breathe of fresh air to have this store near us. A warm, friendly atomospher with a terrific amount of Diamonds to look at. The entire staff is extremely courteous and friendly. Ozzie Rodriquez, our sales person was the best!! He had extreme knowledge and great attitude to fulfill your needs of jewelry. We went back a few times after first visit and always experienced the same consitency of a store that cares for everyone who enters. A great experience and ask for Ozzie, he is fabulous!!!
Great experience, friendly staff, and very reasonable prices.
Purchase my husbands wedding band last month. Ryan was great!! Although my engagement ring wasn’t purchased there, Ryan assisted with sizing my ring to fit my finger. Amazing service and a friendly atmosphere the moment you walk-in.
Had a great experience here. Ryan and Jessie helped my fiancé build a gorgeous engagement ring. They even sized it for free. Great service, beautiful jewelry, trustworthy, dependable.
This review is mainly for Lennice. I was invited to an event that Diamonds Direct was having the other night. Lennice was very hospitable. If you are in the market for diamonds, she is your gal! No pressure sales here! She will take all the time you need to pick out that special something for that special someone!I also met Michael, who was friendly and has a great sense of humor! Ayelet also came by in between her meetings to introduce herself. I learned that it was suppose to be a Grand Opening but like many things in this season of Covid it has been postponed.
Very nice experience, the staff is very helpful and mr Joseph helped me to find the best gift for my wife.
I am an avid diamond HEART shopper...not all stores carry heart shaped diamonds. I stopped in to Dia Direct this week and was incredibly impressed with the staff,their competitive prices and quality of their jewelry. Benjamin Petersen was my sales consultant. Be sure to ask for him. He was not only professional, he impressed me with his extensive knowledge of diamonds. He was such a PLEASURE to work with. If you are in the market for any new diamond jewelry, I HIGHLY recommend him. I had an amazing shopping experience with him and the other staff at the store.:) A++
Diamond’s Direct is a place to buy jewelry. You may find earrings, necklaces and rings. The people that work there will assist you. I recommend this establishment.
Just have to say wow!! My fiance Allyson and I just bought her engagement ring at this location! If I could give more the five stars I would. I worked with both Michael Bernardo and Ryan Smith from start to finish. They truly made our experience one to remember. We never felt rushed or pushed, Their knowledge and passion was shining through from the start! Not only did they educate us but they made us feel like family! So after the first day we made a time to come back the following day with my soon to be mother in law Pat. Pat was a diamond dealer in NYC and really knows her stuff, She also had the same response and is now making this her local jeweler! Not to mention Ryan came back in on his day off to meet Pat and help out. We cannot thank them enough and I cant wait to make Allyson my wife. Dont think about another jeweler without stopping by this store you will not regret it!!!!!! Once again thank you Mike and Ryan from the bottom of my heart!
Very good experience buying an engagement ring! Helpful, friendly and educational. Highly recommend!
We had a wonderful experience shopping at Diamonds Direct for my engagement ring. There is a huge selection, the showroom is stunning and classy, and everyone who works there is helpful and friendly, without the pushy salesmanship.I would like to personally thank Ben for helping me choose the perfect ring! He helped us from the moment we walked in until several weeks (and several visits) later when I walked out with my ring on my finger. At our first visit, I only had to select a couple of rings to try on before he understood my style and what I was liking and was able to help select bands for me to try. And being an indecisive person, we did come back more than once to look at my selection again before ultimately making a decision, without feeling any pressure to buy right away (unlike other jewelers we had been to, when I told the person helping us I wanted to think on it and come back, she said it may not be here when you come back and was so blatantly trying to get us to walk out the door with a purchase on our first visit, it just put a bad taste in my mouth). Ben helped us customize the ring to exactly what I had envisioned, and it came out absolutely stunning! I am so happy with it, cannot stop staring at it, and will be coming back here when it is time to choose my wedding band.I would also like to add, that after shopping around a bit, this company also offers the best warranty and continued service after purchase.
Ryan and Lennice are amazing to work with! The both of them had every answer to all of my questions. No pressure at all here, they have truly made my fiancé’ and my dreams come true. We will be buying all of ours jewelry from Lennice and Ryan at the boca location!
I recently visited Diamond Direct on a whim with my mother for a special event they had going on. Every person from the main lobby desk to the sales people were professional and accommodating. While this was a particularly busy day because of the event, there were no shortage of employees asking if we needed any assistance, offering a beverage, or making sure we were taken care of. When we were met with our sales person, Lennice, we were immediately at ease. She was professional, knew what she was talking about, and was attentive to our needs. She surpassed all of our expectations by providing a straight forward experience and got us MORE than what we were looking for in exactly our budget!! No tricks no smooth talking she is honest and knowledgeable and goes above and beyond. I would definitely recommend paying her a visit if you are in the market for any type of jewelry because she will make it happen! Not all jewelry stores are intimidating, here they make you feel welcome.
We had the pleasure to visit the new showroom in Boca Raton over the week-end, and it was gorgeous!!! Everything about our visit was outstanding. Kathleen was amazing! She was so fun to work with, answering all our questions, giving us so may options to hopefully make my dreams come true. Also a shout out to Ryan for his expertise. Everyone there was so friendly, so when looking for beautiful jewelry be sure to check out Diamonds Direct-you wont be sorry!!! Thanks again Kathleen!!!
I have been shopping around for diamond hoop earings and I heard about DD on the radio. I called in and spoke with Ben who was simply amazing! He sent me photos of various options and pricing. I decided to go to the store where everyone wears masks etc so I felt very safe. Ben showed me so many different pieces and helped me sort through them. He is so knowledgeable, patient and kind. With his help I found amazing earrings that I have not seen anywhere else, and I believe they are very fairly priced! I am so happy! I also chatted with other very kind employees, in particular Mike. I highly recommend DD to everyone shopping for diamond jewelry. Their selection is truly impressive and they are true diamond experts. Ben told me about how they also do custom pieces and I want to have a custom bracelet done next with his help.
Lennice is amazing!!!!!!! I found the perfect ring in minutes! So happy
Ask for Lennice! She was phenomenal she helped guide us in the right direction for the exact piece of jewelry we canted. We had been to several other places, and no one fully explained the breakdown of how diamonds are graded except for Lennice who taught us what to look for etc. Thank goodness we came here and found literally twice the diamond for the same price as the other places! Everyone there was friendly and extremely professional. Will definitely be coming back here for future pieces.
Cannot recommend Lennice enough. She helped us throughout the engagement ring process, and I was impressed regarding her knowledge of the industry and grateful for her professionalism, courteousness and taking the time to help us find out the perfect ring. The process was flawless, as she took the time to get to know us not just as customers but people - a great touch - and within a very short amount of time we had it picked.She kept me updated during the mounting and prep process, and as soon as it was ready reached out to let me know. Pickup was a breeze, and I left with all my questions answered. Thank you again!
This was the most pleasant jewelers experience I have had. The store is not only lovey, but all of the staff was incredible. Not to mention the jewelry selection was the best I’ve seen around, and since getting engaged - my fiancé and I have been in search for the perfect bands and have spent countless hours trying to find the right pieces. Elyse made the process painless! She was very patient, and so accommodating. She worked on pricing for a few different custom possibilities based off of my vision so that we knew all of our options, and even cleaned and sized my engagement ring at no cost. We will definitely only be buying through diamonds direct moving forward. So glad they came to Boca!
I truly recommend visiting Diamonds Direct.The service that I had received at Diamond Direct was very professional and a great experience from the moment I walked in to the moment I left. The reason for my visit was to look for an engagement ring for my soon-to-be fiance.At time I did not know the specification of a diamond such as color and clarity. Kathleen who was there took the time to explain and show those specification to me and also looked for the best diamond for this special occasion.
Had a wonderful experience updating my 30 year old wedding band. Kathleen and her associate were so helpful in showing me different anniversary bands and settings for my solitaire based on my preferences and budget. I’m so thrilled to see the finished setting, it makes my original stone look amazing!
LENNICE is the BEST!! Was very hesitant to go to a jeweler and be ripped off. Lennice gave very aggressive pricing and zero pressure. She made the most amazing wedding band and engagement ring for my fiancé! The most amazing experience! ZERO PRESSURE! Just guidance. Anyone that needs anything jewelry wise, you have to go see lennice! We will be back for anything and everything’s
Me and fiancé came in and automatically fell in love with the fast service, and the HUGE ring selection! Love love love!
I had never been to Diamonds Direct nor did I really have much knowledge on diamonds, what I should be looking for etc. From start to finish, I had to most enjoyable experience from the second I walked in. Youre instantly greeted by the team, asked if you need any sort of beverage and was then introduced to the amazing, Lennice. She provided me with a little pamphlet and explained their business model but also broke down the diamond selection process, asking whats most important to me, what Im looking for and so much more. Ive now been in touch with her for over 2 weeks and she has made this process super enjoyable. She really is great and highly recommend her! Plus Ive chatted with the owner a few times as well and she is so beyond welcoming and truly wants her customers to have the best. I can go on for days about my positive experience thus far. Again, highly recommend!
My fiancé bought my engagement ring back in October from the Tacori section at Diamonds Direct (the most beautiful engagement ring ever!), and today, we went and purchased our wedding bands (mine from Tacori, his from Furrer Jacot) and i couldn’t have been happier with what we picked out. Not only was the jewelry selection absolutely stunning, but the staff was so compassionate and really cares about helping you find the right piece of jewelry. Kathleen helped my fiancé pick out my engagement ring, as well as helped us pick out our wedding bands, she even had a wedding band shipped from one store to Diamonds Direct just so my fiancé could look at it. To say i was impressed would be an understatement. They even cleaned my ring everytime i came in! I have nothing but wonderful things to say about them. Thank you, Kathleen, for making my fiancé and i so happy!
Just a great store. Knowledgeable and friendly sales staff. Big selection to choose from. I was referred to Elyse Forte from a friend. Stores like these can be intimidating. She was patient, knowledgeable, and took a real interest in helping me choose the right gift. Highly recommend if in the market for any piece of jewelry.
Exceptional experience. From the moment we walked in the door we were treated with professional, courteous and friendly service. Lennice was outstanding. She is very knowledgeable and cares about you. I explained what I wanted and Lennice had a selection in minutes. I did not feel pushed into anything, this was not about making a sale it was about my choice. I will recommend Diamonds Direct to everyone. The entire staff was pleasant.
Jessie and Ryan were so helpful in making sure my experience was seamless. I went in having an idea of what I wanted, but they made sure I left with exactly what I was looking for! I would highly recommend Diamonds Direct and Jessie and Ryan in particular.
We went to Diamonds Direct in Boca Raton to pick out my engagement ring- it was truly a luxurious experience! We were greeted by friendly staff when we walked in and were given champagne as we sat down. We had the pleasure of working with Kathleen, she educated us on diamonds as she walked us through the selection process. So glad we decided to come here for such a special moment- we will definitely be back!
In planning for our 25th anniversary, we wanted to upgrade our wedding rings. After shopping around at several upscale jewelry stores in Broward County. We heard Diamonds Direct Boca advertisement on the radio. Lennice and the entire staff were extremely professional and knowledgeable. We sipped champagne while we shopped and never felt pressured to buy. Diamonds Direct’s prices and service can’t be matched. We purchased a 2.5TW 5 stone ring and a Verragio band. We would definitely recommend anyone looking to purchase quality diamond jewelry to shop at Diamonds Direct Boca.Pamela & Fitzroy
My fiance and I love Diamonds Direct! From start to finish you are treated like royalty. Water, beer, wine and champagne are offered to guest while they peruse their large selection. I had so many bands to pick from. They cleaned my engagement ring while I shopped and even asked my bridesmaids if they needed their rings cleaned too. My consultant, Lennice, was so sweet and not pushy at all. She gave me space to look around and see if there was anything I was interested in. My band had to be sized but it only took a few days. I would highly recommend Diamonds Direct to anyone who wants a large range of unique pieces!
Extremely professional, wide variety, the staff is so nice & I absolutely adore my earrings. They have everything, big & small. You cant go wrong here! Thank you Diamonds Direct!
Kathleen Trocine was very helpful, knowledgeable and patient. The store is beautiful with amazing selection of designers for every budget. We have not made a purchase yer, but we were very impressed with selection and quality of service.
What a great experience. Ryan Smith was fantastic. We are excited about our new rings, and what the next chapter brings.
Had an amazing experience today! Benjamin was beyond helpful and made my dream ring happen. We came in with a trade in (my parents gifted us with a DD ring to trade in @110% by back that they bought in Charlotte NC in 2009) and our own diamond, which made me nervous, I didnt think they would be able to fit my size 11 finger or use our diamond. So we came in with the expectation of not being fully happy or being given a hard time. I already had the ring I wanted picked out from their website. They were able to help us with the trade in and place the diamond that we already had into the ring I found. I couldnt be more happy with the ring, the price, how quick it was or how kind & helpful Benjamin was. What made this even better was that this will be my 1st wedding ring. My husband and I got married @ 18, so we could not afford rings then. We are now celebrating our 10 year wedding anniversary and bit the bullet. I cant thank Diamonds Direct or Benjamin enough for making our 10 years look so beautiful.
Kathleen worked with us and was extremely friendly and attentive to our communions. She helped us find exactly what we wanted. It was a really positive and pleasurable experience and I would recommend going to diamonds direct. She was also very knowledgeable about diamonds and respectful of our budget constraints.
Where do I start! The service was amazing and everyone was really nice and friendly. The options were also endless with so many styles and diamonds to choose from. Kathleen who worked with us was patient, listened to my needs and gave me honest feedback. I found the ring of my dreams!
I just wanted to say what a great experience I had getting my diamond ring upgraded here. The staff is so experienced and super nice. I wanted to thank Laura and Ayelet for working with me to pick out the perfect diamond.. You have a new customer for life. I will definitely be back and letting all my friends and family know where to go when they need good quality jewelry..
I had an amazing experience with Kathleen. My wife and I went to look for diamond earrings and couldn’t be more satisfied with the experience. Kathleen was very knowledgeable, professional and helpful.
We walked into Diamond Direct looking for our wedding bands and were blown away by not only the selection but the level of care from Michael Bernardo. He listened to our wants/needs then showcased the rings in a way that it felt like talking to an old friend who has your best interest at heart.
I had an awesome engagement ring buying experience with Lennice. She was phenomenal throughout the entire process and made it fun and exciting. Highly recommend!
From start to finish with Lennice and Ryan, the experience was perfection. There was no pressure to exceed our budget and we walked away with exactly what we wanted, an emerald cut diamond in a solitaire setting. We will be returning for future buys. *another added value, is the honest knowledge they instill in their clients.
After 20 years of being a costumer from Kay Jewelers I had a bad experience. I went to Kay to get my wedding rings they told me that they was going to call me 2 weeks past and they never called me. I called them 3 days before my wedding I called Kay Jewelers and they told me that the rings was ready when I go to the place out of the 3 rings I needed only one was done. And my weeding was in 3 days. when I was heading out of kay Jewelers I found Diamonds Direct since the moment I stepped to the store awesome customer service. If you visit Diamond Direct ask for Kathleen or Michael they explain me with everything that I needed to know they make you feel welcome they dont treat you like a costumer they treat you like a family. The rings are excellent quality and less expensive for a Certified Diamond.
I bought an engagement ring here from Lennice. She made the process very easy and guided me through the entire process. I ended up coming back to upgrade the center stone and she made it very simple. The diamond I wanted was in Chicago but she overnighted them so I was able to propose that weekend.
I was the first customer at the BOCA store and had a great experience. My wife loved her new earrings. Elyse was a pleasure to work with and made my jewelry purchase smooth and took her time finding my perfect fit.
Great service!!!!!! I learned so much about diamonds it’s unbelievable. Lennice and Ryan did an amazing job meeting all my needs. Great personalities also.