I’ve already been through 2 other upholstery companies, so glad I found Leo at Genova. Very professional and old school chivalry is NOT dead. Leo wouldn’t let me carry anything, his work was top notch and he delivered everything no charge. Only issue was u gotta call and make an appointment which is easy, he has all the fabric and marine vinyl available but he’s out a lot on appointments and deliveries. Definitely give this place a try it’s a real gem.
They did an incredible job, spectacular even, upholstering my dining room chairs. They really look great and the work is impeccable. Highly recommend!
Faced with the dilemma of buying a new couch or having our old one reupholstered we went to Genova on a recommendation from Sobe Furniture. The shop had Best of Boca awards for several years and had the feel of a old time craftsman approach to their work. Luis made the sale easy. A true craftsman who knows his business. He was honest up front about the timing to complete our job and as other reviews have pointed out there were a few unreturned phone calls. However the finished product was well worth the wait. Perfectly done by craftsmen who really know their trade and well worth the wait. We highly recommend this business.
Genova Upholstery is an average upholstery shop with poor customer service. In a month, I called their office about 6-7 times and didnt recieve a single call back. My project was completed 3 weeks after the date it was promised. Their quality of work is better than their service. I am happy with the end result minus one corner seam that sits about an inch below the actual corner.
It has been a pleasure to do business with Luis and his team. He recently reupholstered 2 occasional chairs and 6 dining chairs for me. They all look beautiful. The craftsmanship is superb, with meticulous attention to detail. It would have been impossible for me to buy customized new chairs with the same mix of fabrics I chose, and even if I had found something similar, the cost would have been prohibitive. Luis is a person of integrity and his pricing is very fair.
I took some kitchen chair seats to be reupholstered. I sent pictures before coming in to insure they could see what the job was. Upon arrival they told me the specific stitching could not be done but I let that go.I was there on May 13 and was told it might take two weeks as they were busy. I stopped in on June 2 and was first told they did not know about the order until I gave them a copy of the quote and then the seats were found. I was assured they would be completed by June 4. I stopped in on June 8 and guess what. Nothing had been done.Of course they said it would be taken care of, however nothing was done in four weeks so I expected nothing going forward.Took my seats and left.
Called for an estimate, owner Luis answered very professionally and with high values and honesty. Direct and excellent communication. I am not experienced in this industry and he could have taken advantage of that like other places I have dealt with, however this gentleman treated me with respect and appreciation. I am happy to see humans like this and being of service. Much gratitude and Blessings!
Jason and Jstarr gave me the best discount on an antique brass bedframe.
Louis and his staff are true artists. It may have taken a little longer than expected but it was well worth the wait. I highly reccommend Genova Upolstery.
Great customer service! Craftsmanship is beautiful, they created exactly what I asked for and wanted. I would definitely recommend to anyone looking to fix/ change up their furniture.
Excellent service!! Great price!!Luis was very accommodating to us.We will highly recommend his service!!
The team at Genova Upholstery are true professionals. I had to redo my couch and some chairs with a critical match to specific colors and style and the team nailed it. They are the best in the business and care about their craft, only Genova Upholstery will touch my home furnishings and will be the only place I’ll recommend to all!!!!!!!
Great customer service . Craftsmanship out of this world highly recommend. I’ll be a returning customer 10/5 stars
Excellent craftsmanship, would def give them 6 stars if I could.Highly, highly recommend them.
We have been working extremely hard here at Genova Upholstery to bring you the best quality service and to make you’re piece of furniture look as if it was brand new .Please feel free to call us with any questions you may have .We are extremely happy to assist you in giving your home a new look !Regards,Leandro Banchero
Love working with this business, they are customer orientated and always pay attention to detail, look no further for any upholstery needs
Wonderful service with Louis who is the lead upholsterer!
Loved the people and the service
Great quality and servo
Excellent