user
Auto Glass Now® Boardman
5133 Market St, Boardman, OH 44512, United States
Appearance
Auto Glass Now® Boardman
Comments
dr
Review №1

The only thing I was upset about when I took my car here they ordered the blue color they called it. When I got it, it was definitely not dark as what came with my car originally. I dont like it at all, right now I want a new one but I cant afford to get a new one. I will say they asked me, did I want it or not but at that point in time I needed a new window. But I am definitely unhappy with it. The guys there were nice and it didnt take long at all to do the job. Happy about everything but the color of my window. I am a Floridian that has moved to here temporarily. So I guess here they dont cover for the dark windows. I dont know what to do with it but I need it fixed somehow.

mi
Review №2

They were professional on-time and very affordable. Would definitely use them again.

Ri
Review №3

I use them all the time, very prompt and professional. Highly recommend and very affordable!

Ni
Review №4

I had called pre-ordered glass and scheduled an appointment. I was Instructed it is normal not to hear anything until the day of the appointment and they would be here on Monday between 9 and 4.I have been off work all day awaiting an arrival or phone call. I waited until 3:30 pm and then called to ensure the were infact coming and it was at that time they decided it would be a good idea to tell me the window is no longer available. Had I not called they would have no showed me with zero explanation. Very displeased.

El
Review №5

Service was great and quick, they ran over something and my tire picked it up and I had a flat as soon as I pulled out of the parking lot and my tire started to go it was fine before 💯

Sa
Review №6

Did an amazing job on my vehicle...best prices and very informative on the progress. It was 2007 saturn vue...I had a struggle with people helping, claim to help, etc..500 later and still no windshields...but thank god you guys got it done and kept your word on evdrything

Ab
Review №7

Seriously quick and so kind. I had my daughter with me and they really got my windshield done in 15 mins so we wouldn’t have to wait. Highly recommend!!

Gr
Review №8

Great place! Friendly people .. quick service

Ja
Review №9

Very nice people got job done in a timely manner and good workmanship Very pleased

Ta
Review №10

We could not find a replacement for the back window of our Kia Borrego and they were able to fix it!!! Super fast and friendly service!!! Definitely would use their services again!!!!

Ly
Review №11

Approximately two years ago I had the windshield on my BMW replaced at Auto Glass Now on Market Street near Shields. At that time they charged me $240 . for the glass indicating that it was because the glass had rain and a condensation sensor. I had to wait until they ordered the appropriate glass. When I received my car after they had completed the work, there were two pieces of black tape at the top of the window which was attached to the trim on the roof of the car. I was told not to wash the car for a week. I complied. When I pulled the tape off it took a piece of the trim. I said, Oh well, and ate the damage. The glass started to crack early this year. First, a small crack on appeared the right corner. Then two cracks right up the middle appeared and progressively got worse. Still, I am not upset. I am figuring these things happen. I call and make an appointment and got a quote from a very courteous lady for $200 (since I had it repair there before) for today to have it replaced again to pay for it despite my dissatisfaction with the product I got the first time. I arrive and they take my car to the garage. A white guy with a red beard says Whoever put the window in prior did not install the bracket to hold the rain sensor. It will cost you an additional $20 and I will need to order it. Since you guys installed it, then didnt do the install correctly the last time and t think the $20 should be on you, I respond. The guy gets loud and says, you can pay for it or not, I dont have time for you! I am shocked! Wow, such poor customer service, I will report this to the BBB. He responds loudly while I am still calm and professional, I dont care who you call, It is Friday and I dont need your damn business.

Gi
Review №12

Excellent service excellent price

Mo
Review №13

Amazing place. I made an appointment and was in and out with a new windsheild within 30 minutes. Way cheaper than the safelite places too. I have a 2006 Jeep Liberty so we all know Ill be back.

sh
Review №14

These guys are really good. Reasonably priced and friendly service. After making multiple appointment and missing several of them due to my busy schedule i was still able to get my shattered windshield fixed. They are very professional and Seth is the best. Give them a go.

Pa
Review №15

Excellent service, reasonable cost, excellent job!! Would definitely recommend!! Very nice guys.. Thank you again!!

Ke
Review №16

Very friendly service. Efficient work. Affordable.

Kr
Review №17

Good fast service but had a suboxone stole out of my center console lol

Ma
Review №18

It was my first time going there and Ill definitely recommend them to anyone! I had a great experience! The cost was lower than expected and on top of that I was told it would take an hour on the phone and after 20 min it was done! Yes I said 20 minutes! It looks great and they were all very accommodating. 10/10. No doubt about it!

Ro
Review №19

Rather dismissive when I called for a windshield for a classic Volvo. Didnt seem to be interested in my request at all.

Li
Review №20

Very friendly, efficient and the cost was less than expected. Hoping I wont need this service again, but if I do, I will definitely use them again.

ke
Review №21

Very efficient and did a great job except all the dirt on my dash after new windshield was installed, but no biggy. Great customer service! Very low prices

Ke
Review №22

Good service and fast. Windshield looks great. Don’t understand why they require face masks for their customers yet not a single worker was wearing a face mask. Also I have to question the reason they asked me to pay my deductible even though they had already waved it. I was told I owed $100 for my deductible. When I questioned this and explained that I had already worked it out that it would be waved, they quickly handed me a receipt that was already printed with the $100 deductible waved on it. I feel like they were trying to see if I would be willing to pay an extra $100 even though they were literally holding a receipt that said I didn’t owe it. That along with the masks and the conversations I overheard there from their employees makes me not ever want to return.

Ja
Review №23

They provided very good, quick, and quality service. Very nice people to work with! Highly recommend!

Va
Review №24

It was a good experience. Kind, friendly service, done quickly. Price was almost 100 dollars less than the shop my insurance co uses. Glad I shopped around!

T.
Review №25

Fast, great price, excellent service. Definitely recommend! Thank You.

Na
Review №26

I called and got a next day appointment to replace my windshield. Seth was wonderful and went above and beyond!!! I was in and out in LESS than 30 minutes. Best pricing too! I highly recommend them! They do excellent work!!

Br
Review №27

They gave me a bid of $200 for my front windshield told me would take 45 minutes Actually only took 25 great people friendly I definitely recommend people come here

An
Review №28

The guy at the desk was super friendly, and very informative. Also they quoted me the best prices possible. It was a 1/3 of what I was quoted from two other places!! I definitely recommend! And will go back for all my auto glass needs!

Ed
Review №29

In an out Quickly. Great job.

Ed
Review №30

Being a disabled veteran they took care of me as so as possible. My appointment was at 1:PM and they said it should be done by2:Pm which it was done by 1:50 PM. And they were very busy at the time .To AUTO GLASS NOW outstanding job andThank you

Ly
Review №31

I unfortunately recently had 3 windows busted out. Seth and Jim was able to order and replace my windows within the same day. They provide awesome customer service and great work. Their prices cant be beat also! I would highly recommend Auto Glass Now!

St
Review №32

Amazing customer service, friendly, fast and great prices. I highly recommend.Thank you 🤗

Sa
Review №33

Highly recommend this place. Called Friday afternoon and they got me in Saturday morning the very next day! Prompt and courteous service. Said they usually take about 45min to an hour for install, we were in the car and leaving in about 30 min. And their prices are the best around.

Er
Review №34

Came to my house and replaced my wi shield in about 40 mins. He was super friendly and efficient. And the prices were better than anywhere else I called! Definitely recommend.

Pa
Review №35

Very knowledgeable and friendly. Ready to do the work the day you call. Made an appointment cause of my schedule I was there in time they were ready to do the work and it was completed in a timely manner. Interior of car was as clean as when I brought it to them. Very satisfied. Highly recommended

Da
Review №36

Seth and the entire staff at Auto Glass now are truly service oriented. the have installed 2 new windshields for me, one in my 99 f150 and one in my 87 R10. They also removed and resealed a slider in the back of my 99 f150 pickup that was leaking due to age, and removed and resealed the rear window in my 75 Vette. Service was fast, neat and done when they said it would be. A true pleasure to work with and Pricing was a big savings.

Da
Review №37

Great customer service, Seth was a real professional. Very impressed with the way he interacted with other customers.Highly recommended.

Ke
Review №38

They replaced my front windshield some years back. Their prices are very reasonable, they are fast and they have an area where you can sit and wait for them to finish the job, also if you need refreshments or a snack while you wait they share parking lots with Shell Gas Station who is well stocked with whatever your looking for and theres a convenient mart right across the street who is also well stocked with cold beverages and snacks.

Ri
Review №39

If your in the Youngstown boardman area and need a window replaced definitely give these guys a call. Jim over there had my rear window tore out and replaced within a half hour. Excellent work, very professional, clean and fast!!! The best glass repair Ive seen!

Ga
Review №40

Had my windshield replace by them last week. Josh was Awesome in getting me in the same day and even set everything up with my insurance for me. Wonderful service, I was in and out within 30 mins. I had a great experience I will be back for all my auto glass needs.

Ke
Review №41

I highly recommend this place. They did a tremendous job on my windshield. The service was fast and Reasonable price. The guy at the front desk named Seth was very sweet and handsome. They even answered their phone to help me 5mins before closing time. Thank you so much for everything.

el
Review №42

Such a great company! A wonderful staff that is so kind and treats you like you are their only customer. We will definitely be using them in the future and spreading the word about them.

So
Review №43

Great experience and excellent customer service second time coming and would come back every time I need glass done .

Ka
Review №44

Great place! Friendly staff!! They do great,fast work!! 100% recommend

Mx
Review №45

Courtesy service did the job fast and very reasonable on the price cheapest around windshield is perfect

Au
Review №46

They do great work and FAST!

Pi
Review №47

They are fast! They are inexpensive! They can come to you, or you can have the windshield replaced at their shop. What I was quoted over the phone is what it cost. They did a good job. I was satisfied.

Da
Review №48

Scheduled my appointment December 19th. Went in the next day and they had me in and out of there In less than a hour. Definitely cheaper than most places. The guys I dealt with were nice and answered all my questions.

ji
Review №49

Very professional. Great service. Reasonable prices. Job was done on time as promised. I went in on a Saturday morning to schedule something for the following week. Had a new windshield on Monday.

Al
Review №50

Very friendly and great service. They were able to get me in right away. Affordable and service on my windshield was very quick. Will recommend to others. Thank you!

Ma
Review №51

I had a bubble on my windshield that needed filled in. Auto glass now walked me through the process they were going to take to repair the window and set my expectations on the final product. They also saved me a few bucks by getting in touch with my Insurance. I was in and out with a repaired window in 20 minutes! Fast, friendly, great work, and fair! Highly recommend.

Au
Review №52

Seth did an awesome job behind the counter helping me with getting my windshield fixed! And his beard was VERY impressive! Will definitely be coming back!

Sh
Review №53

Excellent customer service from start to finish. Tech do a fabulous job. If you are need of glass repairs contact this business. Jimmy smith is an excellent tech a long withthe other staff members. They get in and out with no monkey business. Auto glass now stands behind their work.

Se
Review №54

Great service at a great price! Had my replacement windshield ready the day after I called, and had the job done within 30 minutes of arriving. I was serviced by Seth, Jim and Brian who were all professional and friendly

Vi
Review №55

Super fast service! I was told about a hour for wait time on a windshield repair. I also had both of my kids under the age of three with me and they had me out of there within 20-25 mins! Repair job looks amazing and the staff had great customer service. We even had the pleasure of meeting the redneck Santa Claus! 😂 overall great place for windshield repairs!

Da
Review №56

Excellent experience from start to finish. Seth was extremely polite, informative, and efficient from the initial call until I checked out. The windshield was replaced quickly and done perfectly. Highly recommend!

Gr
Review №57

Really fast and friendly service! I wasn’t sure if I needed to go through my insurance or pay out of pocket! But the guys walked me through the process and explained each option for me so I could make the best decisions and save money! (Side bar, happy they explained it in layman’s terms since I had NO clue what Seth was talking about!) really nice guys and affordable price!

Sh
Review №58

Great and Fast service. Affordable and detail oriented. All the credit goes to Seth and James. Awesome work Fellas.

Ge
Review №59

Fast and Friendly service on the same day I had an altercation with a deer. Seth and his crew were knowledgeable and friendly. A +++++. Highly recommended!

Sn
Review №60

Very Friendly, faster than all other 8 places I called! (less than an hr. others 2-4hrs) More reasonably priced than all of the other auto glass places! (Some were over 2x the price I paid) Also very Knowledgeable and Honest! This is my third time here & I Highly recommend them! All my future auto glass needs will be here!

Jo
Review №61

Very pleased with the fast service. Jim (Smitty) was very professional and his knowledge was stellar. I recommend this facility to everyone. A ++

He
Review №62

Excellent service! So nice and helpful! ☕ I waited for mine to be done and it went so fast I couldnt believe it!

Da
Review №63

Very fast installation of a new rear window on my pickup! I highly recommend this shop for all your glass needs! They are absolutely great!

Ra
Review №64

Seth was so awesome and friendly! Great service all around and GREAT PRICES! Will definitely recommend them to everyone!

Ca
Review №65

Best place in town! Fast, efficient, personable, and very helpful in answering questions. Had another windshield replaced here a couple of years ago. Great service then, great service now, would definitely recommend!

Ce
Review №66

Jim, Seth and Bryan took great care of my 2008 Saturn Vue, they were able to get me in the same day when I called to report a cracked windshield, they were polite, friendly and welcoming and they gave me a fair price for the work. Ive never had to replace any glass on my car before, but if I ever do again you better believe I will be coming back here!

Da
Review №67

They didnt remove the rock mark they just made it smaller.

tl
Review №68

Super nice folks! They got my windshield in and to no fault of their own, it had a scratch that they discovered. So they ordered me another and because I had to make a second trip they were nice enough to give me a discount on an already great price. It only took them about 25 mins to replace my Wrangler windshield and I was on my way. Thanks guys, Ill definitely be back, if and when I need another windshield!

An
Review №69

Friendly, awesome & effiecient service. Did a great job on my repair.

Er
Review №70

Fast

Sh
Review №71

Seth and the staff at the Boardman location were friendly, prompt, and professional. I was given a same day appointment and was in and out with a new windshield in less than an hour. Thank you for top notch service! I would definitely recommend this place.

Br
Review №72

I drive for a busy medical transport company when my windshield developed a crack across it. Seth and his team gave me immediate attention when I arrived at 8am. I called the day before to make sure they had my windshield in stock. In at 8a...out at 8:40am! You cant beat the great service I received and the attention to detail. Will definitely be giving them my future business!

An
Review №73

Great experience. Done in 40 minutes. Excellent customer service. Inexpensive compared to competitors.

Ju
Review №74

The guys at auto glass now were quick I was In and out in 30 mins. The price of my windshield was super affordable compared to other places I looked at, the staff was super friendly I recommended auto glass now to every one

Ja
Review №75

Worst experience EVER!!!NEVER PREPAY THESE PEOPLE!!!!!Had my son take the car in for repair.Seth said that, the bracket they ordered was broken.Returned 8 am as instructed, wrong part was shipped.Seth attempted to put his incompetence on me by asking, what did you do that your luck is so bad?Really?It had nothing to do with your inability to make sure you do YOUR job correctly.He spent TWO days spinning his wheels and Blaming others for his inadequacies and shortcomings.This isnt all. I called to see what time to bring it in this evening, Seth went on to say that I misunderstood what he said. He said only the part will be here this evening we cant do it till tomorrow morning.Ive had command of the English language for over 5 decades and those Symantics (word games) just dont fly.So THREE days of incompetence now. Which I would have just used YouTube and fixed it myself.And he had the nerve to catch an attitude.Thats what I get for prepaying.Oh yea, refund policy takes 30 days by mail.Things people think they are smart enough to pull off.#drop-n-the bucket#typical incompetence

Me
Review №76

Highly recommend ! Quick service and definitely couldn’t beat the price !

Ja
Review №77

Super quick service with reasonable prices. Minus 1 star for the Trump flag though 🤮

Da
Review №78

Very disappointed. Not my first windshield there but my last. When I made my appointment I talked to Josh, it was for 9:30 but he told me closer to 10:00. Dropped car off at 9:30, at 11:25 car was not ready, I questioned Josh he replied my appointment wasnt till 2pm. I asked why would I drop my car off at 9:30 if my appointment was 2? His reply was Good question. Dont trust them, take your vehicle some where else.

Li
Review №79

Ive had to have 2 windows done on my vehicle and they did both. They got in me in a timely manner, worked with me and did great both times! I would recommend them to anyone! Good prices too!

Sa
Review №80

Great service. They replaced my windshield in a great amount of time. The price was pretty cheap too

To
Review №81

Did a great jobCalled at 8:30 Josh ordered the windshield the windshield arrived at 1:30 I arrived at 2 o’clock I was leaving at 2:30 great service great attitude great businessIt’s hard to find a business that does what they say thank youMerry Christmas

Ma
Review №82

Exceptional professionalism. the staff is very willing to work with you and cater to your needs. Also the manager Seth was really cool.

Ro
Review №83

In and out fast for a rock chip. Could not ask for better service

Je
Review №84

Very pleased customer here. They took my car in only a couple hours after I called, got the windshield replaced in under an hour, and I was honestly surprised by the low price. The gentlemen in the office were very nice. I hope I dont need my windshield replaced again, but if I do, I will be coming back here. Ill also be recommending them to friends and family.

Je
Review №85

Very nice job did one hell of a good thing done good tome thank you ...

Wi
Review №86

Reasonable prices and able to work with you on cost. Did great work and got me in and done in a fast timely manner. Very good work highly recommend. The only bummer was I had to drive a hour to get there but was still worth the drive. Thx

La
Review №87

Its been quite a while since I had such an outstanding customer service experience - especially anywhere having to do with car repair! Seth was knowledgeable, friendly, and got me on his schedule the same day I called (for less than what Id been quoted elsewhere.) They were swamped with calls and appointments the whole time I was there, and it wasnt hard to see why - Id definitely bring my business back if I ever need them in the future.

to
Review №88

Seth has been great helping us maintain our personal vehicles as well as my company vehicle. Much appreciated!!

b
Review №89

Very fast & efficient. Seth is not sexist by any means. He even fed me breakfast :)

Ch
Review №90

If you need a quick, quality, trustworthy repair, Jim (Smitty) is definitely your guy. Jim is a friendly, stand up guy, all about getting the job done professionally, with a smile! Ask for Jim, you won’t be sorry you did and I bet you refer to him to your friend and family just like I do!

Ro
Review №91

Outstanding costumer service.

Fr
Review №92

Awesome! Great customer service with Bryan. They got me in to replace my windshield as soon as they could. Highly recommend.

Br
Review №93

Overall great customer service 👌

Ph
Review №94

Seth beat my prior price quotes, got me in and out the next day, and was super easy to talk to. Would absolutely go back to him, cant speak for everyone there because he basically took care of my entire issue from start to finish. I forget the mans name that did the actual work but he has been fixing windshields for 20+ years and made sure he showed me what caused the stress crack (rusted metal underneath the seal) and they took care of that as well. First time customer, very pleased.

Je
Review №95

Top notch service, fair price and quick!

Di
Review №96

Excellent with customer service and price. I highly recommend them. They are awesome

Ry
Review №97

Got my windshield replace, everything went well.

bo
Review №98

Ive had them install 2 windshield for me. One on my 1999 Chrysler 300M and the other on my 2004 Nissan Titan. I went with them because I have tried other glass companies and had poor service and paid more. Glass Masters had the best price around. Clean facility, knowledgeable staff, friendly customer service, and quick installation. I would recommend Glass Masters.

Ga
Review №99

I am extremely grateful for the excellent service that I receive time and time again at Auto Glass Now. Not only are they some of the nicest people Ive ever met but they ALWAYS manage to save me a ton of money and this past experience was no different. I was distraught when I first called Seth about my broken windshield but he took great care of me as usual and now everything is back to normal. Auto Glass Now is by far the best in the business!

De
Review №100

Excellent Service

Information
100 Photos
100 Comments
4.6 Rating
  • Address:5133 Market St, Boardman, OH 44512, United States
  • Site:https://autoglassnow.com/our-locations/boardman/?utm_source=GMB&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 330-788-0700
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations