Mike did a great job on the whole procession. Simple, easy and smooth transaction which I didnt expect. I have brought two vehicles before that it took hours in the waiting room. Mike just simplicity everything but get into the points. Just a reminder, there are couple mike, my bro is Michael Groves. Good luck guys for hunting ur car.
Left the dealership with a vehicle I wasnt expecting to get. Since it was a pre-owned vehicle and they seem to take pride on inspections (this seems almost false), I had asked about getting new tires on the vehicle or at least a discount since the tread was barely passing. I was told that if they did this they would have to increase the price of the vehicle more. Im understanding but they already had it (based off KBB) a fair value overall. So okay. I asked if it had been detailed because I was told it was- well maybe they need to go through what detailing means because crumbs were on the floor, and the windows on the inside were dirty.Drove the vehicle home, next day one of the automatic 3rd row seats werent working. Called about it, asked if they could take a look at it. Was told I would probably be charged because theyre servicing the vehicle. Spoke to a manager named Danny about the situation, he told me to bring it in Monday and he would call me back with a time. He never called me back. My father in law fixed the 3rd row issue and after getting the vehicle looked at it needs new brakes and rotors. Even though theyre a big named company, still treat them like a used cars salesman.
Ben Weldon was the representative that helped me out. He was super helpful and genuine. I’m very happy with my overall experience and the vehicle I purchased. I would definitely recommend this dealership.
Was most definitely there for a lot of hours. But my guy LANCE got us approved. Would most definitely recommend lance. Very kind and sweet hearted. I would also recommend going very early in the morning just bc you don’t know how long your going to be there. Decent place. Prices are decent but got good cars though.
Brad Kramer helped me purchase my first car! He helped calm my nerves and NEVER tried to oversell anything to me. He was honest about everything and made sure I was making a good choice! Highly recommend using him as your car salesman!Thanks again Brad!
Kela was a rockstar for us. He was extremely responsive and resourceful. He found the car we needed and it was transferred to their dealership and we bought it the next day. It was remarkable! That was our first time buying a new car and the process was so easy. We literally spent 15 minutes total at the dealership and when we arrived, the car was waiting, washed, plates installed and ready to go. It truly was an amazing experience. We felt extremely valued and special as customers. I love Walser!
Had a great experience at Walser and working with Adam Balsimo-Schnide. He was very helpful and accommodating. Five-star service. I flew in from Chicago and Adam picked me up from the airport. The Walser model is honest and transparent and I would recommend anyone explore their options when shopping for a car.
Had a very great experience working with sales person Michael Groves at Walser. He was so helpful and explained me all very clear informations which I should know. He made the experience very simple and I couldnt be more happy with my decision! Highly recommend him for your all your dreams vehicle 🙂✌🏻
We had an amazing experience working with Walser Toyota, and specifically Adam Balsimo-Schnide. He was patient with my frequent questions and in helping problem solve some unique logistical circumstances. He did it all with kindness and humor. Ive spoken to quite a few folks at a number of dealerships over the last few months, and Adam was far and away the best.
Brian Jordan was wonderful to work with throughout the buying and trade process. He was honest about the market, responsive to any outreach and questions, and arranged his schedule to fit my needs. Brian made the buying process very efficient and stress free. Love my new vehicle from Walser!
Came in for a vehicle service on 9/13/21. Had amazing service and communication from Jeremy. He communicated effectively and provided great status updates. While I was waiting Ben Weldon was able to take me on a test drive and showed me a few other options for my next upgrade. All around Great service from Walser Toyota.
I had an incredible experience leasing a beautiful 2022 Toyota Camry at Walzer Toyota. Kela Smith, Account Executive, made my transaction easy, efficient, pleasant and fun! I highly recommend working with him.
The “Jonas brother” Steve in service was OUTSTANDING! He was super nice, professional with a personality and was able to get me out 1 1/2 hour earlier than expected. Prices were phenomenal as well and the waiting room at this place is unbelievable, never seen anything like it before. I’m not a Toyota person and don’t own one, but I would recommend this place to anyone and any type of “breed”! -Girl #1Add on;If someone gives good reviews for your employees and you let that employee know about it. It goes a long way. Just my 2 cents.
I have had a very good experience buying my Prius from Walser Toyota!!! Everyone was very helpful, especially Lance Needham. Lance explained everything very clearly with much patience and good spirit. Thanks to everyone!!!
My boyfriend leased a car through Troy Withers last winter so when I needed a new lease I went back to him. Troy was very helpful and knowledgeable on Toyotas inventory and worked hard to secure the car I wanted from another Toyota dealership. Was great being able to text and email back and forth with him after work hours and on weekends. Would definitely recommend coming to Walser Toyota!
Adam was exceptional to work with on purchasing my new vehicle. He was easy to talk to about what I need and helped me figure out was the best option. I love my new Toyota and would recommend Adam to anyone looking for their next great vehicle!
I bought a new Corolla. Michael Grove was very helpful and help me get the car I wanted. He kept me updated on when it would arrive .Corinne
Jacob Eckhoff (customer service sale rep) and sale manager Adam at Walser Toyota was an outstanding team when I purchased my 19 LC from these two on 9/6/2021, they processed everything from the start to finish in a record time without a hitch, they gave me the best and fair trade-in value for my vehicle vs other Toyota dealership, they were honest and straight up on everything and left me no doubts, this is the kind of trusted car dealerships should be for all, no wondered why when I stepped inside the dealership, and the placed was packed with customers, its shown the reputation of this Walser Toyota dealership. When I drove off the lot with my LC from Walser Toyota they knew they just added another completed, fully satisfied happy camper to their list. Thanks again Jacob and Adam/Walser Toyota for all you do, will come back again
I had a great experience at Walser Toyota, my salesman was Phillip Sosin, he was very fair and very easy to work with and answered all my questions. Thank you Phillip!
Always friendly and courteous service department! Love taking my vehicle back to dealership for my scheduled maintenance needs!
Tom Kennedy was the best salesman I have EVER dealt with. He was very professional, personable, and did not rush the sale to make a quick profit. He liked to chat, and he made sure I was comfortable and confident with my purchase. If youre considering buying a Toyota, make one stop to Walser Toyota in Bloomington and see Tom Kennedy.
The staff at Walser Toyota made purchasing my first vehicle a great experience, especially Michael Groves. His sense of humor and vast knowledge made the experience stress free. I appreciated his thoroughness and patience to help me find the right vehicle that fit my needs. I definitely recommend Walser and encourage you to reach out to Michael!
Worked with Josh P for the truck, got it ordered early November, he helped me get exactly what I was looking for. He kept communications to a minimum, but let me know important things regarding the shipping which I really appreciated. During the time at the dealer when I was doing the actual purchase he was very helpful, walking me through all the steps of the purchase. Never once was there a high pressure feeling for the while process. I highly recommend working with Josh if you get a chance.
We had a great experience working with Luke Nelson and Wes Schurter. They were both responsive to questions and got back to us promptly. This is our second purchase from Walser Toyota Bloomington, and we have been happy with our experience each time. I appreciate them coming back with their best price and not having to haggle over the purchase. They are not pushy and make the buying experience easy. I would recommend purchasing your next vehicle from them. Thanks again!
Went in to trade my car a couple days back, met the most professional and patient salesman Tim. He did an amazing job at listening to our needs and helping us find the right SUV (after 4 test drives)… he went above and beyond. Truly amazing guy Tim Dwyer. I would definitely recommend this Walser outlet if you want brand new or used. They have great service and vehicles!!
Courteous, consistent, clear. Excellent service. Maybe slightly pricey. Fabulous, clean, happening environment.
Just picked up a new Tacoma from Walser Toyota. Overall I couldn’t be happier with the experience. Brian Daub on their sales team was great to work with. He went out of his way to make sure everything went well, even when they didn’t have the truck I was looking for on the lot. He even kept my 11 year old son entertained through the entire process. Big thanks to him and the folks at Walser Toyota.
Purchased and returned a vehicle and the dealership sold it in the on the 28th of October to another customer but failed to take the vehicle out of my name and hasn’t as of this date paid off the shortage to the finance company. Called the dealership several times to resolve this issue along with the finance company and Walter Toyota of Bloomington has yet to respond.
I had the pleasure of working with Hannibal Guelich who walked me through the process of purchasing my new Toyota Rav 4. Thank you Hannibal for not rushing me through the trade in process and for taking your time out to accompany me to the collision shop. You explained every document with patience and precision, you ensured that I left Walser Toyota with more than a car! Thank you for your exceptional service- I will be back and you can be sure I will want to work with you again in my next purchase. Asante sana( thank you very much in swahili)
John Buzz Bazzachini was great! The sales process is nice and relaxed, no haggling over price because they show you up front how low they can go. Im loving my Camry Hybrid!
Tim Dwyer is absolutely amazing! Top notch service. He helped my husband and I purchase a Toyota Sienna and walked us through everything and answered all our questions. Very knowledgeable and friendly, and he made the process seamless and easy. He also gave us a great price for my husbands Toyota Tacoma we traded in (Chris Evans helped with the trade in also, thanks Chris!!) Tim even drove to our house 40 minutes away to pick up a check so I did not have to drive back! We did our research on a lot of car dealerships and this is the best and most reputable one in the area. They have fair market prices and integrity!! We will continue to work with Tim when we sell our Jeep in the fall for a 4Runner. He is great - highly recommend!!!!! 10/10!!
Picked up my brand new 2021 RAV4 Limited Hybrid yesterday. Couldn’t be happier! Kela Smith at Bloomington Walser Toyota knocked it out of the park!! I’ve never had this great of an experience buying a car. I’ll be back to see Kela for my next vehicle for sure!
Best dealership around!!! Justin Benito was great to work with. He is very knowledgeable and the no pressure sales environment made buying a car enjoyable!!! I highly recommend this dealership and working with Justin!!! If I could give them more stars I would!
Big shout out to Adam Balsimo-Schnide for helping me on purchasing my vehicle. Highly recommend him if your shopping at Walser Toyota in bloomington
Lance Needham helped us with trade in for our brand new car. He is very nice and kind. He walked us through the process and explained how the new features work. We recommend him for your next purchase. Thanks Lance.
Thank you to Justin Benito for helping me find my daughter a reliable used car. We wanted a Toyota Camry with less than 100,000 miles. The first week we met with Justin on two different days to drive a couple different cars, but we didnt find what we were looking for. I told Justin to keep us in mind. A week later he called to tell us about a used Camry that just came in with under 90,000 miles. It was just what my daughter wanted- including a moonroof. Working with Justin was a delight. He was patient with all my questions and got us the car we wanted. Not easy during the pandemic. Sometimes waiting for just the right vehicle is the right thing to do. Providing, of course, that the salesperson really understands what car you want and cares enough to call you when it comes in. Justin was that salesperson.
They have been really fantastic to my gf and I during the car buying process. We both are buying new vehicles and not once have we felt pressured to pull the trigger at any point. Feeling out cars at our own pace is a small but very welcome part of our interaction here.
The service department staff was very professional and courteous, and I was given thorough updates on my vehicle throughout my visit. No problems at all 😊
Kela did an outstanding job hearing my needs and finding me a great fit for my next vehicle. Very personable and knowledgeable.Also a big thank you to Wes and whoever it was that evaluated my trade-in. Couldnt do it without you.
I do not lightly give five star ratings, but in this case, Tom Kennedy at Walser Bloomington Toyota totally deserve it. Trading in my old Highlander for a 2021 Highlander Hybrid was probably the best auto dealership experience I have ever had (and I am 57, so I have bought a lot of cars for myself and family over the years). Tom Kennedy made the process so simple for me. He stuck to the prices he quoted me for my trade in a month ago, then kept me informed at all times regarding options for new cars coming in. When I arrived at our appointment time, he had the paperwork all ready to go for me, and there were no surprises (hidden costs, etc.). Tom even swapped out my old license plates and added new tabs and swapped out my roof rack onto the new car, with no complaints and positive attitude, so I wouldnt need to come back to have the service department do it for me. Tom is a no-nonsense, very experienced, affable, and accessible salesman. I could text him during the process, and know he was going to get back to me promptly with the information I needed. I hope he is still around the next time I need my car. In fact, Tom Kennedy was so great, my girlfriend wants to meet with him to talk about trading her car in, even though she doesnt need a new car.The price Walser offered for my trade in was more than I thought possible and the price they gave me on the new car was as good as it gets, so Kudos to Walser. Based on this experience, I will be going back to Walser for my next vehicle.
We really enjoyed car shopping here. We started our car search at a different Toyota dealership in the south metro, and we were not satisfied with how they tried selling to us there. However, we then went to Walser Toyota and we had a much better experience there.We worked with Wes S. and he was great. He walked us through every feature of the car, and answered all of our questions.I would highly recommend coming to Walser Toyota if you are looking to buy a car.
I just purchased my second car here. Sam Coler is a super awesome salesman and the dealership in general is run very well. Thank you for the great service.
I recently traded in a vehicle I loved for one I love even more...thanks to the help of Ryan Rowekamp!!! We didnt come to the dealership with the intention to make a purchase, but when I found a car I loved Ryan offered to stay late if needed to get me into it. He was able to offer me a great trade-in value for my vehicle and the purchasing process was so easy. We were in and out in no time! Highly recommend this dealership.
Tom Kennedy was great from the start. I called him about needing a car, he sent us pictures of the car and showed us where to apply for the loan. The car was clean and filled with gas. He showed us how the car work, he is a nice guy. If you want to get a car go to Tom Kennedy at Walser Bloomington Toyota in MN. He is very truthful about his work, he will not give you anything you do not need.
Let me just say I’m not giving @Walser and @Tucker a 5 because I’m an employee there. I’m giving this experience a 5 because of their compassion, willingness to help and work through options. The last two years have been an extremely difficult time for my husband and I, yet we keep seeing these signs of positive hope day by day and month by month in this new year. My experience yesterday was nothing short of that hope filled with positivity, laughs and of course understanding. Thank you to you all for making that experience just what I needed. (Extra cool factor points to Toyota for making the white Rav4 look like a Storm Trooper.) —A
We always received excellent service at Walser Toyota. We highly recommend it. We have worked most consistently with Kela Smith. He been a wonderful resource and has treated us extremely well. He has gone the extra mile to help meet our needs and is really good at working out what is the best option available. We will happily refer him to others.
Great experience! Very transparent, it made finding my next vehicle easy and fun. I enjoyed working with Samuel-customer specialist, he is great with communication and made the experience smooth. I highly recommend this dealership and working with Sam.
Having a new person as our sales person wasn’t a problem. We were more than compliant and patient with Gloria. The issue, we didn’t ask for much but for the car to be detailed and clean. It obviously wasn’t. These are just a few photos. Buying a newer used car is understandable that it’ll have a few scratch here and there, but the dirt and debris was noticeable like they didn’t even try. The car smells like musk. Dog hair still stuck to the seat (we do not own a dog). Just disappointing.
Picking up my car was fast, easy and a total pleasure with Kela Smith! He covered everything in a nice short time. Perfect!
I bought a used car that I had been looking for for a long time. They had it and I was extremely happy. The people were amazing.
A little different in that you deal with 1 person (rather than a salesperson and then a money person). They did use the We have 2 other appointments on this vehicle later today line with me, but other than that it was pretty low pressure. Id recommend.Update: I had a small issue with the used vehicle I purchased here. The dealership took care of it to the best of their ability and I left happy. Thank you.Update 2: so the vehicle I purchased had a known issue that existed prior to me purchasing the vehicle (the roof leaks I found out after the first rain storm).Update 3: Walser and Toyota are working with me to fix this issue. Which I am happy about. I recommend their customer service (I have high expectations). Thank you.Ill likely purchase my next Toyota here.
I was looking for a pre ownerd vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in the perfect car. It looked brand new being a used car and my customer service specialist MICHAEL GROVES handled me very well. MICHAEL GROVES He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate MICHAEL GROVES YOU ARE VERY FUN AND EXTREMELY HELPFUL I HIGHLY RECOMMEND WORKING WITH MICHAEL GROVES IF YOU LOOKING FOR A CAR .
I went to Walser to purchase my very first car about a month and a half ago. My experience during the purchasing experience was very pleasant and I felt welcomed and taken care of as a customer. Two weeks into owning the car, the alternator and battery in the car died suddenly and I had to take it to an auto shop to get it fixed. Unfortunately the repairs cost me $1,000 and I had to pay out of pocket for it all. I contacted Walser upset with the start of my car ownership experience and they were very understanding of my frustrations. Instead of saying its my problem, they offered to foot the repair bill. I was very surprised and impressed by this response and couldnt be happier with my overall experience with Walser.
Kevin Danh always makes our purchases easy!
Definitely recommend! Process of trading in and purchasing another vehicle took 1.5 hours. Worked with Kevin from start to finish. Love my car!
Wonderful experience, and easy to deal with. I worked with Tucker Walser and couldnt be more pleased. There was a price discrepancy online (not their fault), and they honored the lower price and made car buying a very easy, streamlined and efficient process. Would happily use Walser again as pricing and such is straight forward. Thanks to them and Boga Balloons of Burnsville, I was able to surprise my beautiful wife with a new present on our 5 year anniversary. Thanks again Tucker!
I had the pleasure of working with Adam on the trade-in and new purchase of an SUV. Everything was smooth and seemless. Greg Davis GM stopped by to thank me for my business. Great service and selection! Thank you from Illinois.
I bought a 2019 Mercedes from this dealership (June 2021) and 3 weeks into driving it the car is having engine problems and is now at the Mercedes dealer for potentially a new engine. The sales experience was actually quite pleasant, I traded my 2018 Dodge in and they gave me a fair price. Just documenting that I bought a car that I was only able to drive for 3 weeks before it had a major issue.. not sure where the fault lies just sharing my experience. Probably would not go back for obvious reasons.
These guys are top notch. This is the first time in my life that I have had such a worry free car buying experience. They take care of you with complete honesty and care.
Worked with @Kela Smith yesterday on both a car purchase and a lease, the absolute easiest and quickest experience EVER at a car dealership. Was dreading the process but it was so smooth. 100% would recommend Kela and Walser Toyota to everyone.
Probably the best buying experience we had so far buy a car. Micheal Groves our sales guy was great. He was very transparent and intelligent guy. He was able to relate to us and point us to make the right decision for our selves. Also Jessie and the and finance team who helped explain to us the different options we had at our disposal. Which led us to get the new Highlander. This our second car from Walser. So we are happy camper right now.
My Wife and I didnt know what to expect upon arriving at Walser Toyota. We knew we wanted to get into a new car, and we knew we needed something more reliable than our current vehicle. Upon arriving we were greeted graciously by multiple sales people. We sat down and were greeted by Tray R. and off the bat felt comfortable with the him because he was willing to listen to our needs and what we want. He mentioned right away that he doesnt work on commission which took pressure off of us, and made our experience easier. The whole car buying process was stress free and in the end Tray was able to get us in to the SUV we wanted and at the price we wanted. I highly recommend working with Tray or anyone at Walser Toyota. You will get the high level of service needed in this very important purchase.
Ben, a very professional amazing man, not a salesman in the business world, but a knowledgeable person in every aspect of the auto business.5 star individual. I really appreciate your wonderful help in going through all the options to get the best of what we were looking for.Thank you again Ben.
Tom Kennedy was a pleasure to work with. He was very patient with us answered all of our questions and thoroughly explained how everything worked (my previous car was a 2004 and didnt have any of the modern gadgets). He genuinely cared to make sure we were satisfied.
Worst dealer in the country. I regret ever taking my car to Walser Toyota. They did NOT change the oil, they did not take care of the tires, and the worst thing is they told me that they did change the oil, and they put the sticker on the windshield of the car. I took my car to another dealer that told me the oil in my car hasnt been changed in a while. This is the day after I took to Walser Toyota. Last time I brought my car for detailing, they gave me another customers car as a loner. It has baby car seats, toys and the poor customer didnt even know that Walser gave her car. I am glad I made a video of this. I will post it so the owner knows not leave personal times like sunglasses, kids toys and other stuff. What if it was a bad person that took her car? Shame on Walser Toyota
Very relaxed and friendly experience here, only took a couple hours from test drive to filling out the paperwork and driving off the lot. Would highly recommend! The fact that the sales people don’t work for commission really makes the experience nicer than other places I did test drives at or communicated with. I love my new (to me) car!
Great customer service. Delmis was very prompt with communication.I went to 4 local Toyota dealerships and Walser had the best prices as well..!I gave it 4 stars and not 5 because I believe it took me slightly longer at the dealership than it ideally should have.
Go somewhere else if youd like to be treated like an actual person. Despicable customer service and shady practices.
Buying my first car was really overwhelming but going to Walser Toyota made it easy. I walked in for a test drive and walked out with a car thanks to excellent staff and service. Michael Groves was amazing and helped explain everything and answered all my questions. I highly recommend both to anyone looking to buy a car!
We visited Walser looking for a Toyota Highlander. Joel Bittner was great in showing what was available and answered our questions. We appreciated the low-pressure approach of Walser, even as we left without buying one. Two weeks later, we had our eye on a Highlander on their website. I called Joel, we went in, and an hour later we were working through the paperwork to buy it. Super easy and its great to work with just one person on sales, financing, etc. When we returned to pick it up, it was parked out front, washed, and ready to drive home in. A five-star experience with Joel and Walser Toyota!
My time at Walser Toyota was absolutely top notch. I was lucky enough to have worked with Jessie. He walked me through multiple processes and made things that were once complicated seem simple again. I cannot say enough that if you are looking for a Toyota in the Twin Cities, go to Walser. You WILL be glad you did.
Ask for Chris Rogers! He is so friendly and speedy! Gets the job done! Got a gorgeous new vehicle at a fantastic price!
Easiest truck/auto purchase I have made. I have owned over 20 in my live time. Kela smith was great to work with
My best friend recommended Walser Toyota to me. I had no idea about this place not until she told me about it. I was referred to Roger Gibson, he is amazing, nice and friendly!! Throughout the time I spend there, the staffs, manager, and the entire team members were awesome. Roger made sure I got the right car, at least something that I can afford since I am still a student. At the end of the day, I left Walser Toyota with something that I love. It runs great! I will definitely recommend my friends and family members because the service at Walser Toyota is great!!
Michael Groves and Danny Nguyen were the best! Greg and I spent our 46th Anniversary trading in 2 vehicles for one! Michael handled it with superior ease and made our day stress free! Michael takes the time to get to know his clients, and treats them with kindness, and respect. He was able to handle a difficult transaction with ease, and had us laughing the whole way through. Danny was also as helpful and made sure we had everything we needed, and if nor made us comfortable in asking more questions if needed. Never going any place else!
We had a great experience with Walser Toyota. Joel Bittner was our sales person and did a great job finding us the car we wanted and following through to the end. I would recommend Joel and Walser Toyota.
Brian Jordan was wonderful. He went out of his way to track down the suv I wanted. It was the easiest car buying experience I have ever had. I absolutely love my Rav 4!
Just bought our 3rd car from Walser. Great customer service from Fred Draves. Any one needing a car go to him, tell him I sent you. Thanks for putting up with our difficult needs. All three experiences have been awesome! Love this place. No haggling and very helpful. I would give this 5 stars x 2. Love how easy everything was, made the whole buying a car experience a breeze.
While the experience buying the vehicle was okay. It did take a very long time, four hours and I had financing already secured. Granted the guy was new. However, the reason this dealer gets a one star is that within 3 weeks my daughters car starting having problems. They identified it as needing new parts from the catalytic converter onward. $600+ a month into owning this car. Of course, not their problem any longer. Their inspections are clearly a joke. We will not return to any Walser dealership. I would recommend Lincoln in Bloomington. They actually try and keep your business.
Really enjoyed the low pressure, no nonsense sales approach. Thank you Antonio Mena for making everything so simple!! Ask for this guy, he will get it done!
Ben Weldon was very easy to work with, knowledgeable, helpful, and no pressure. I will definitely be recommending friends to shop at Walser and ask for Ben.
Wow! Jessie is the person to go to if you’re selling your vehicle. Easy to work with. Professional. Funny and fun! I was ready for a “bad” dealership experience, but Walser Toyota in Bloomington was an awesome place to sell my vehicle.
Great place to buy a car - fair and up front about pricing, etc. John Bazzachini and Roger Gibson are great guys to work with!
The sales person (Lance) was great and the lease buyout went off without a hitch. However, the auto repair shop was a different story. The electronic control screen showed that one of the tires was low on air. While we were waiting for the finance papers to be processed, I took the car into the shop and asked if they would add some air as the left rear tire was low. The shop tech looked at the tire and said there was a nail in the tread section of the tire. He informed me that it was unrepairable and suggested I needed a new set of 4 tires. I inquired about the cost and he said they were currently running a special, buy 3 and get the fourth for $1. I thought the price was rather high ($700-$800) and I wasnt so sure the tire couldnt be repaired. I went home and check tire prices and found quotes for equal or better quality tires for $150-$200 less. I then went to a local garage and they had no problem repairing the tire for $35.IMHO, this is a classic example of why dealer repair shops have a bad reputation. The repair tech was obviously not interested in repairing a tire that still had 10,000 - 15,000 miles of life left on the tread. Instead he was only interested is making a sale for a new set of tires.Five stars for the lease buyout transaction0 - 1 star for the repair shop.
When it comes to dealerships, Walser Toyota was good to work with! I usually avoid dealerships at all cost but we worked with Michael Groves and he did a good job. Michael was respectful to what we wanted and was not a pushy salesman. There was some mix ups but the dealership and Michael went out of their way to fix it and helped us find a vehicle that we love. Go look for Michael if you want a guy who wont be a salesman.They did forget about our paperwork being sent out but once it was realized they fixed it very quickly and overnighted new temp plates to us. I would still go back to them if I have to use a dealership again.
Call Walser and ask for Kela, I promise you will not regret it! This is my second time working with him and he is the best of the best! He made the process easy and he is super friendly, kind, and fun to work with.I had worked with Kela in 2019 and purchased a Corolla. Typically, reliability, safety, and budget friendly are my number one concerns with a vehicle. After signing the papers, I had every intention of splurging a little more for myself and getting my one luxury item, a remote start installed because we all know how long, cold, and snowy Minnesota can be!Well life happened, a pandemic happened and my luxury item was put on the back burner. My place of employment was deemed as essential and I was working 6-7 days a week. My dad also had a stroke early on in the pandemic and a lot of evening and weekend time was spent helping him get back on his feet and running errands.I met with Kela this last weekend about upgrading my corolla to a new corolla with remote start installed already. He got it done! Due to the car shortage, it will be about a month before the new car is here but I am looking forward to making winter a little easier!I am forever grateful for all of his help and definitely would recommend his assistance to everyone!
The experience I had at this dealership was nothing short of amazing. I was helped by Jalen who not only listened to my needs in a vehicle, but helped me figure out all of the loan processes, how and when to send certain things, and not pushing for any extra purchases that wouldnt benefit me specifically. If every employee at this place is like him, youre definitely in the right place. Id highly recommend going here to find your next vehicle and if you can look for Jalen.
Appointment was for 7. Arrived early, but still didnt get done till 8 pm. Said they would do a video inspection of the vehicle. It was never done or sent to me. Discussed some needed work, which I thought might include work they had done a few years ago. Asked them to check my maintenance records to verify work done a few years ago. Never checked my maintenance records. Included a copy of paperwork for another customer with mine at checkout.
We had such a wonderful experience buying our new Rav4 from Jalen on Saturday. He was so patient, easy mannered, and really worked hard to connect us with the right vehicle for our family in a very low pressure environment. We also came and sold cars while there and Jessie was endlessly helpful, honest and clear with us. Wonderful experience at Walser Toyota and we will be using them for any future car purchases as a result of our positive experience! Thank you Jalen and Jessie!
Pete Lesch was so helpful, knowledgeable, friendly, patient and no pressure. We really felt like he was helping us figure out what was best for our family. Thank you again!
Hannibal Guelich provided an amazing experience for us. We live 90 miles away from Bloomington and Hannibal provided quick responses to our questions and detailed videos to help us make a decision from afar. While we ended up not buying a vehicle from Hannibal this time, due to what we were looking for wasn’t available, he still offered professional service after being told. We will definitely seek him out in the future.
Wes provided a great experience and quickly helped me through the process of purchasing a new vehicle. I highly recommend Walser, and definitely ask for Wes Schurter.