Love GM and all the products. I was looking for a new truck or suv and found my dream car!Cassie and Tory were awesome to work with! They have awesome support from Zac and the rest of the team on getting the deal together how I wanted. I really wanted this car so it was going to happen anyways.Even took care of a small part that broke off the back seat and wasnt fixed yet. I really felt taken care of and all concerns or questions answered right away!I will be taking my new baby every spring for maintenance after hibernation. Awesome team! Awesome place!Super happy with my purchase. The coffee is pretty good too!

We had a fantastic experience buying our new 2021 Yukon XL AT4 at Walser. Adrian Melendez helped out in every way possible from answering each question with much expertise to making the entire process flow smoothly with great efficiency. We highly recommend Walser and ask for Adrian if you want a wonderful experience.

Everything was well-organized from start to finish. The service was timely, too. I didn’t wait long. I’ve had some problems with other GM/Chevrolet dealerships recently, so this was a great experience. No one was pushing me to get more done.

Back in early July we had our Acadia in to have over $4000.00 worth the work done. On July 09 at the dealership we made an appointment for October 14 at 7:00 am to have the Booster - Hydraulic Brake replaced. Upon our arrival we informed the gentlemen who greeted us about an issue with the air conditioning and a problem with the sensor that alerts you that your tire pressure is low. Our right front tire had been low, but the information on the dashboard stated the right rear tire was low. The gentlemen stated that was probably an easy fix by doing a quick reset. He was not sure if they could attend to all three issues, but they will try and keep us informed. We stated that the Booster-Hydraulic Brake issue was priority, since that appointment had been made three months prior. At 11:15 am we still had heard nothing regarding our vehicle. We attempted to make numerous calls to the Service Department but the recording said to call back later each time. We called again and connected with the operator who also could not get a hold of anyone in the Service Department. She went ahead and left a message for someone to call us. No one ever did. We called again and spoke with the operator explaining our frustration and that we were on our way to pick up our vehicle regardless of its repair status. She told me she would let the Service Department know we were on our way. We arrived around 1:30 p.m. It took another 30 minutes just to get paperwork of recommendations and our vehicle. There were no repairs done since we were told none of the work is performed until the Service Technician sends you a text for your approval. We never received a text message. Thus, our vehicle was in the Service Department for 6 1/2 hours and the result is nothing is done. We have bought multiple vehicles from your dealership in the past but this incident has been a major turn off. Thus moving forward we will be going elsewhere to have our vehicle serviced.... since you couldnt get the job done!!

I was Lucky and got a good salesman, JeffHe made it hard to leave without buying the car I wanted. I might go back. It was a informative and low pressure atmosphere. There were some of your typical cocky salesman on the floor, so I had to take one ⭐ away.

When I dropped my car off the service the service rep, was not a person you should have dealing with the public. The mechanic completed the work and messaged me saying that the car was ready. I came to pick the car up. A different service rep helped me as the original rep stood next to her silent. I asked if everything else looked ok on the front end, they didnt have a clue. I mean, at least lie to me to make me fell like spending the extra money getting work done at the dealership was worth it. Then it was time for the bill, they hadnt taken the 10% off the bill even though I presented the coupon when dropping the car off and it was with all the paperwork. I was always impressed with the service in the past but have definitely changed my thoughts on Walser. Good thing you have quality mechanics to pull you through. I was planning on purchasing a new SUV at Walser in the next 12 months but will definitely be researching other local dealerships. I am all for giving 5 star reviews but your service rep set the tone as soon as he engaged me. I would be looking for a better representative of my company.

I worked with Cassie and she was fantastic. Very knowledgeable and personal. I would definitely do business with her!

Loved my experience at Walser! I’ve been bringing my terrain there for the past 5 years for service. This month I traded in for a newer version and they made the process easy to navigate and walked me through every step. Torey was personable and knowledgeable. He explained everything in detail and never treated me with anything but kindness even when I asked repeat questions. As a woman, I felt confident in buying my car with Torey! I’d highly recommend him and Walser!

More car was in for a brake job, both front and rear. I thought I would get my car back that day, but did not get it back till noon the next day.Otherwise, the service etc. was very good,

My vehicle was not brought in for service on 10/28, but yet I get a survey asking how you did. That tells me your systems are unreliable and my information is being used in ways that it should not... and this is not the first time it has happened so it it clearly not a priority to get your systems fixed. This is disappointing at best and disturbing that my information is accessible and being used in ways it should not. I wont be back.

Had a great experience purchasing a truck from Walser Buick GMC in Bloomington. Casandra Smith was super helpful, not pushy, and answered every question I had (even the tough ones). She even hand cleaned exterior parts of the vehicle that were missed by the detailers. Would recommend this dealership.

Received an oil filter/oil change and tire rotation. Was charged over $105.00. Have a receipt from you for same work about a year ago for about $67.00. Greatest increase is in LABOR and not materials. That is ridiculous. For this standard maintenance work, I would recommend someone else (TIRES PLUS).

I had issues with the transmission since I bought it new and was told that its normal for the car. I did some research on my own and found a TSB relating to the issues I was experiencing. I asked the dealership to look up that TSB and low and behold, I taught the dealership how to fix the problem.

I’m from Kansas City and recently purchased a 2018 Yukon XL from Walser. The service was impeccable. I bought this as a surprise gift for my wife’s 40th birthday.I informed them of the circumstances. They sent the paperwork discreetly and when it came time to pick up the Yukon XL, they met me at Minneapolis’ airport with the vehicle when I landed and allowed me to immediately drive it home.After the drive home I noticed a few significant issues with the Yukon XL. The A/C didn’t work, there was a noticeable vibration and a brake caliper needed replaced.Carter Stiel (my sales rep) informed his manager and they didn’t hesitate to cover all expenses related to fixing the issues. After submitting a receipt I received the check in hand for the repairs via mail a week later.The Yukon XL drives like a dream now and my wife couldn’t be happier. With such a low selection of these types of vehicles nationwide I completely lucked out that Walser was the dealership I bought this from.

We bought our new Enclave with Jeff Jensen. He did a wonderful job. As a women, car shopping is not fun, with majority of sales personnel bypassing me to talk to my husband. Jeff did not do that at all. Jeff was knowledgeable, and efficient with the process. He followed through on everything. And was friendly and personable. Making car buying a lot easier.

Torey Flategraff was awesome helping me out with my purchase on a new Buick Enclave. Couldnt be happier with my experience with him and with Walser Buick GMC!

Good spot to buy a car especially if you have your own financing. Deal was super quick and Cassie was very friendly and helpful. 10/10 recommend!

Not a good experience dealing with Reid Henderson. Came across arrogant and smug with his responses. I understand there is a shortage of new vehicles in the country and that supply is low and demand is high but eventually supply will be high again and people will remember those that took care of them respectfully during these times.I am sure Walser GMC itself would be great but would not recommend Reid.

I was impressed with the Walser experience. The Subaru and your Buick dealerships have followed through with everything they promised. Thank you Walser!Bruce Thompson

We had the most wonderful experience at Walser Buick GMC on Memorial day! Garrett was the perfect salesman for us. He had the best attitude Ive ever seen in a salesman and was knowledgeable about the vehicles we test drove. I will definitely recommend friends and family to come check it out and to ask for Garrett. Youve definitely earned a return customer for any of our vehicle needs. Thank you!!!

The Service Desk knew that I (the spouse, Charles) was in the waiting area waiting for the completion of service, especially since I had spoken to the technician. Despite this knowledge, when the service was completed, a text message was sent to Elizabeth, the listed owner at her phone number, 30 minutes after the completion of the service. I was forced to go to the Service Desk to see if the vehicle was ready. Simultaneously, I received a message from my spouse indicating same.The Oil Life Remaining indicator at the Driver Information Center was not updated to 100%. I did this when I received the vehicle.

Excellent buying experience. Had to move quickly because inventory on AT4’s is very low but the Walser team made it happen!

Matt Z was extremely helpful and patient during our process of looking at vehicles. He was not pushy and allowed us time to process what exactly we were wanting in our vehicle from year, mileage and overall cost. Matt had a vehicle at one of his other store locations and brought it back to his Bloomington store so we could easily view it in person. I would highly recommend working with Matt if you are considering buying a vehicle. You will have an enjoyable car buying experience with him. Thank you for all you did for us Matt!

Seriously?! You send me a survey and you STILL HAVE MY VEHICLE AND NOONE HAS CALLED ME WITH AN UPDATE!! My appt was Monday at 8:45am, I dropped the vehicle off Sunday evening as I had a daycare issue. I called Monday morning, no answer so left a message. No call back so I called back Monday afternoon and spoke with someone to get an update which he didn’t have. Still no return call on Tuesday I called back and left a message no call back from you guys. I called again Wednesday and Thursday and still no callback from you guys. You’ve had my car since Monday and I have no idea what is going on. It was supposed to be a diagnostic appointment and you had it for five days. Your service is terrible if you will not call your customers back and let them know what is going on especially when I’ve left several messages. The same thing happened to me about two years ago at the same place. The only reason I’m coming back is because the warranty makes me come here. Otherwise I would never give you my business or ever refer you to anyone else

This is our second vehicle from this location and we are very happy. Smooth process, great salespeople (Nathan Rudeen and Carter Stiel), and really happy with my new ride (Acadia)!

I had a perfect experience for a first time, no help, car buyer. Shout-out to Adrian Melendez for helping me out with the 2016 Dodge Charger Ive been saving up for and found a perfect deal at the right time and he was not only understanding and interactive, but also found me the best deal possible!! 5/5 I would buy again from here!!

Work was completed in a quality fashion from what I can see. Had good ongoing communications with the Technician that worked on the vehicle. I appreciated the video at the start of the work process and the recommendations by the Technician on what work needed to be done and what work did not need to be done at this time.

Received an email offer from the Buick dealership we use to buy out our 39 month GM lease on our Buick 2020 Envision after 18 months if agreed to lease a new Buick 2021 Encore through GM. Took little time for the sales team member, Cassie, and loyalty manager Dan to find a vehicle that we fitted our needs and we were done. Two days from start to picking up new vehicle. Could not have been a smoother process thanks to the high professional standard of service by Cassie and Dan. Excellent transaction in all aspects.Love the new vehicle

Customer service has gone down hill. Liked getting the video from the service technician going over what they did. No video. Made appointment for oils change, brake pads and tire rotation. Tire rotation was not performed. Invoice states that multi-point inspection was done. No sheet with findings was included. When I picked up my vehicle, I had to pry information as to what was done. They would not tell me the type of brake pads used, just the price. Very disappointed with the last few visits to this dealership

Took a hour and a half to program a FOB for 2016 Acadia. Only needed FOB program they made a key and charged me $35 for key, told them I didn’t need a key only programmed FOB service response “ well now you have a extra key.

Heidi is a great salesperson and Walser BG is the best dealership Ive worked with. This is my second purchase from them and Ive been very pleased. Ill be back when its time for the next vehicle. Heidi made sure all my questions were answered and has already followed up to see how things are going with the new truck. Zach, Melissa, Cindy and the rest of the staff are all top notch! Loved the old truck, love the new truck.

Got back to me right away after I inquired about a new vehicle. I was seen within 30 minutes and the vehicle was ready for me when I pulled up. Cassie took the time to explain everything to me and made sure I knew what I wanted out a vehicle. Made sure I got the best option and was getting the best value of my money. All the staff is friendly, would recommend them to anyone.

I just purchased a vehicle from Walser Buick GMC and had a fantastic experience. I am not only happy with my vehicle, but was very happy with the buying process. Salesperson Matt Z. was upfront, friendly, helpful, and made the buying process easy. I felt comfortable and confident about my purchase and would highly recommend him and Walser Buick GMC.

I was in such a pickle of a situation and was on the verge of being without transportation and desperately needed a car. Nathan not only presented me with an amazing car but it happened to be one of my dream cars. The process was flawless. If I ever need another car, Nathan is who Im looking for. Thank you for everything.

Glad to! Service and quality in the USA has fallen in every industry as a result of the pandemic economics. Not at Walser Buick Bloomington. Ive never been treated so well and I didnt even get to meet anyone in person. I was very busy and a car down......still, they kept me Totally informed as to progress, options and where I stood. I was expecting a horror story and 2 gs on the bill. Negative.......they strategically solved and cured (and literally videoed) the tiny wire. $300, I am a DIY guy and honestly thought I knew what was wrong. I called him and told him what to do. He so politely told me I had no idea what I was talking about (he was right) and assured me he was ALL OVER this issue and went on about making my day. A few hours and I was being alerted, Sled ready!I never met the group responsible in person, but whoever reads this, pass it on to the guys in the back.Thank YouMike

My experience buying a car at Walser was great! No pressure, professional staff and management, and they went above and beyond to help me get the vehicle I truly wanted! I am so grateful! Mark is patient and answered all my questions with a thoughtful approach. Thank you for making my purchase less stressful!

Brandon C. is my most trusted service technician. Do not take him for granted. He is honest and hard working and his expertise is top notch. My vehicles all feel his love. I dont entrust my cars to anyone else!

All the staff were so friendly and they sent me a nice video showing me all the things they checked on my car

My experience with the purchase of my new Buick was very pleasant. The staff was most professional, very experienced and well informed. They made every effort to answer my questions. Cassie Smith did a great job of explaining all the new tecnology. Thank you for making the transition so easy and pleasant.

I recently purchased a new Sierra at Walser GMC in Bloomington - its a tremendous truck and Im extremely satisfied with it thus far. The reason for my visit to Bloomington Walser GMC/Buick was solely the result of speaking with my salesman, Rhett D. Hes helped me for a number of years purchase our last 5 vehicles, and this time was no different. He has always gone the extra mile to make my purchases hassle free (plus hes fun to talk to). I also worked with Garrett who was good too, but Rhett was 100% of the reason why I continue purchasing vehicles from Walser.

I provided instructions to the service writer (or check-in person) and none of it got relayed to the technician. This ended up costing me $200 extra in the bill. Very disappointing. They unnecessarily replaced all 4 valves stems (which were already new) and a TPS sensor which was provided in the car.

Great customer service. I recently purchased a truck from Walser Buick and I would personally recommend working with Garrett to anyone. He made the buying process a breeze and helped me find the truck of my dreams!

Working with Casandra Smith was a perfect fit to help me through this process of buying my new vehicle. We communicated very well and her attention to detail was very much appreciated. A true professional!

Great experience from start to finish. Video of the Tech explaining the work completed and observations is fantastic.

Wanted to take a moment to thank Torey and the Bloomington Walser GMC, Buick TEAM for helping us out with a new GMC. Torey knows everything about the vehicles they sell and was a great help. Defiantly a positive experience and a recommendation if you a looking for a new ride. Thanks again.

I purchased a 2021 GMC Acadia on 4/3/21. I soon realized that it was not large enough for my family. I contacted Cassie (my salesperson) on 4/5/21 and let her know my situation. I was able to exchange the 2021 GMC Acadia for a 2021 Buick Enclave, no questions asked. Cassie and Adam were a pleasure to work with and I really appreciate their understanding of my situation. They were very helpful and answered all the questions that I had. Walser Buick GMC, in Bloomington, has earned a lifetime customer. I will be referring everyone that I know to shop there.

Just had the pleasure of working with Adam Johnson on our purchase of a 2021 Acadia Denali. Very pleasant experience, knowledgeable and went over all the bells and whistle. Very happy customer.

Cassie was great and very informative. She spent her time explaining all my options for finance and truly gives top notch customer service. I highly recommend her to anyone buying a car at Walser Buick. Thank you

Great experience. Our salesman Adrian Melendez was ver knowledgeable and professional. He sold us and there was no pressure. Highly recommended.

You did an excellent job of fixing the problem I brought the car in for. The only issue I had with the experience is that I had a hard time getting any information about the progress being made while the car was at your shop. Someone texted me early on and said they were my personal contact. By 2:30 PM I hadnt heard any report of progress so I texted that question to my guy. Never got any response. Then I called later with the same question wondering how my car was coming. The central operator tried to transfer me to the local dealer but said they werent answering so she would have them call me right back. Still no call back. At about 4:30 someone did call and tell me that my car was ready for pick up.So, all-in-all the work got done and Im totally satisfied with that but communications should have been better to get a 5.

Had a great experience working with Matt Zuzek. I got a 2021 Sierra with no difficulty at a time where shortages and complications are expected. They helped me order the new truck and beat every timing estimate they shared. I had a great experience and would recommend anyone to work with Matt!

We had a wonderful experience at Walser Buick GMC Bloomington with Angela. Angela went beyond to make sure that our new car is clean and that we are satisfied with everything. Love our new car!! Best decision ever to go with Walser Buick GMC Bloomington!

Amazing service. My wife came out of her office last night at 630pm and her tire was flat. Kevin Black the GM immediately sent Zach Schultz over to get her, gave her a rental for the night so she could get home, took her keys and by the time she got back to work this morning her car was in the shop and she got a video from John Eisel aka Maverick that he was already working on the car. First class service that is unbeatable! Thank you!

Thanks so much again for your professionalism and understanding in working with me from last Saturday up to the full processing of my new car on June 1st 2021. Your sale agent in the person of Mrs. Cassie Smith, was very helpful in working with me to get the GMC TERRAIN ON THE 1ST OF JUNE. I REALLY WANT TO TAKE THIS TIME TO EXPRESS MY SINCERE GRATITUDE TOWARDS YOUR TEAM AT YOUR COMPANY.

Such a great experience! Carter was so patient and knowledgeable, he made the entire process of buying a new car so smooth! Couldn’t have asked for a better experience. Thank you!

It was incredibly high pressured sale. A month after buying the car I had a tensioner pulley thrown. It seems incredibly likely that this was caused by walser having previously done an engine rebuild, for the previous owner of the car, with how the part mangled itself.I asked that the idle and starting of the car be checked along with the repair. Every 6th time I start the car it barely starts and runs rough as all get out, trying to stall out. The car was given back with technician notes replaced parts idles fine now. Nope. Still has idle fluctuations, nothing was checked for starter.After a month of driving I am now noticing the rotors feel warped, as if a quick grind was done, but done unevenly.

My new truck experience started with Kevin Black - GM at Walser GMC. He helped me to make all of the decisions i needed to make in ordering my new 2021 Sierra. He made it easy. Then came Torey Flategraff - sales. He made the delivery and set up of my new truck seamless. An extra thanks as Torey came out to my house after hours to help me to sync my truck to my garage doors. Amazing. This is my 4th new Sierra that I have bought and serviced at Walser GMC in Bloomington. To all - Thank you

The communication directly with the technician working on the vehicle was very good! He provided a video of what he saw and when I called he explained what I was looking at. It was very helpful. I think there were two technicians that worked on the vehicle. It was the first one assigned to the work that I spoke with. I cant remember his name but he was very pleasant and took the time to explain the work that was needed.

Torey is so easy to work with. He knows the vehicles and what he is doing. He made the process very smooth. I like that Walser gives you your license plates the same day as the purchase now. I will keep buying all my vehicles from Walser.

Cassie Smith went above and beyond staying late to finalize all the paper work! Very professional and great attention to my wants/needs. I highly recommend if you want fantastic customer service.

Kept me updated on progress. Appreciated the videos sent with commentary. Very proactive service team!

Walser GMC is an awesome place to buy a vehicle. I couldnt be happier with my salesman, Nathan! Ask for him! He was very responsive and truly went above and beyond to make my experience great. He has a very upbeat personality and was super responsive. He worked with the manager to get me the most incentives. Thank you all!!

Nathan was the best salesman I have encountered at all the Twin Cities 10 or more Buick dealerships, and just in general a trustworthy and attentive person to work with person, real easy to communicate with. Nathan took the time to share with me details that no other dealership salesman had informed me about. He listened closely to my needs and was open and honest in sharing his knowledge. Most importantly, he worked up an INCREDIBLE deal on a 2021 leased Buick Encore GX. If you want a pleasant, experienced, informed and level headed salesman, Nathan is your guy!

The team at Walser Buick in Bloomington are awesome! They are friendly, light hearted, knowledgeable, and super courteous. If you go in, ask for Jeff Jensen. Hes great!

Very efficient and quick service. Perfect job!

Cassie was great to work with! She pick me up at my hotel and brought me to the dealership. The transaction went smoothly and I was on my way in about an hour. I would do business with her again

Thank you, Adam Johnson, for an absolutely amazing experience in the purchase of our new vehicle earlier this week. From the initial phone call to driving off the lot your process and customer service was top notch! So glad we choose Walser Buick GMC Bloomington for this purchase.

We had excellent service! Adrian answered all of our questions. He was friendly and enthusiastic to help us with everything! He took us through the entire journey from walking in the door, through financing, and putting the license plates on the vehicle! He was understanding to our needs!

Cassie was truly wonderful! She helped make my experience easy, informational and I had a lot of trust in her that she was supporting me the best she could. I will come back because of her and her wonderful customer service!!

Salesman Mr. Hannibal Guelich is the man, I pray this guy moves up the chain, he deserves it, he was beyond successful in helping me secure the truck. Ask you him when you arrive and you WILL NOT be disappointed. Im buying my next vehicle from him also . Id give him ten stars 🌟 if I could!

The last two times I’ve brought in my walser purchased 2017 GMC Sierra I’ve had to wait over 2 hours for an oil change/tire rotation. Unacceptable

Garrett DevineWalser Buick GMC of BloomingtonCustomer Specialist was awesome. He was so sweet, patient looking for my prefect vehicle. I was looking for used, and fell in love with a new 2021 Envision. He really made my 3rd experience just as fabulous asMy previous purchases from thisDealership

Adam Johnson is a fantastic sales professional!!!His product knowledge is amazing!!! Both he and Zach worked hard to meet my goal. Thank you

Adrian made my purchase easy and fast. I was able to get in and out with the vehicle I wanted. I would buy from him and Walser again.

Vehicle should have only taken an hour but took longer. Were told they were behind because they didnt have enough staff - If this was the case they should have updated us with the time frame. Supposedly the tech that works on your vehicle is the one that texts you but when we texted for the status - no one answered. Inquired about the status of the vehicle with a ?Service Advisor?, she said that shed come get us when the vehicle was complete - she did not, almost missed the text stating that service was complete. The bed rug does not stay on the tailgate.

I had a wonderful experience at Walser of Bloomington! My anxiety of purchasing a vehicle at a dealership is gone - there was no back and forth, waiting for hours negotiating, no smoke and mirrors. This was my first vehicle purchase, my partner and I searched for months to find the right vehicle online, we were excited when Walser had one we were interested in. Not only were the sales staff friendly, professional and forthright, they stayed after hours to ensure every detail was handled. Cassie Smith and the team behind her made our purchase painless! I am very grateful!

The majority of my experiences with Walser Buick GMC of Bloomington have been extremely positive, and this recent visit was no exception. Jeff B. was professional, kind, efficient, and thorough. He even got me in for an appointment I thought had already been arranged by another technician, but must not have been finalized. I trusted his advice and report on my car, and he is one of, if not the best technician/employee I have interacted with at Walser over the many times I have brought my car in for service. Every time I bring my car in to Walser, I trust that Im not being sold extra services that are not necessary at the time; any recommendations they give I believe are what is needed to be done. Thank you for the excellent service once again!

I had a wonderful car buying experience with Cassie! She was great to work with from beginning to end, and it was a smooth process to purchase my brand new car! Thank you Cassie, I love my new ride! :)

We couldnt be happier with our buying experience. Nathan was very detailed and great to work with. Ryan in the parts department was extremely friendly and helpful as well. Job well done Walser Bloomington team!

We were looking to find a much sought after 3500HD Sierra. From the sales manager, to Torey the salesman, and John the service tech who stayed late on a Saturday to do an install quick. The whole team went above and beyond to earn our business and make sure we were completely satisfied with our purchase. Other area dealerships could learn a thing or two about honesty and customer service.

I would like to give shout out to garret divine for an excellent job in helping me with purchasing a new gmc serria.

Very professional. Quality service

Really nice and professional sales individuals. Especially the salesmen that worked with me Jeff B. Really pilot and a patient individual. I even came back 2 days later after having an issue with the car, and the GMC salesmen helped with no hesitation and got me taken care of with no doubt.Really appreciate there hard work and dedication!

I had purchased my Jeep through this dealership a year ago. Today tried taking off my doors and they were stuck - like very stuck. I called Jeep and they were gonna charge me $375 a door to remove them and then would need my Jeep 8 hours . I called this dealership to see what options I had. The guy that helped me on the phone said ‘bring it up - if your not too far I am here until 3.’ I got to the dealership and he was spectacular. Stopped what he was doing and Worked on it right then and there. He said it’s my job. I can’t speak more highly of John Eisele. Thank you!!

Great experience. Matt and Lucus were easy to work with. I appreciated the no pressure environment, the respect for my time and preferences, and that there were never any surprises, changes or unnecessary fees. Matt was very efficient, down-to-earth and friendly. I would recommend working with Walser any time.

If Walser doesn’t have a vehicle that has everything that you want in your next car, truck, or SUV.... They’ll find it! Walser has a very large inventory at all of their locations making it so easy to find your dream car! I took my wife to Walser to look at a rental return Yukon XL SLE but it didn’t have all of the options that we had been looking for and it wasn’t even the color we wanted but we were ready to make the sacrifice on color if it had everything else my wife really wanted. Well it didn’t have a lot of the options she wanted and feeling defeated after weeks of searching locally (We’re from Duluth) my wife was ready to just settle.. Then our Salesman Jeff stepped into action and with the assistance of my wife they were able tolocate another Yukon XL SLT with EVERY SINGLE option we wanted with 14,000 less miles and it’s even the color we wanted!! After a short drive to another Walser location we pulled into the lot and I immediately locked eyes in the Yukon XL and knew it was the truck we wanted! I am SO PLEASED to have found the Walser Team! Jeff went above and beyond to make sure my wife was happy and grinning ear to ear! Quite easily the best car buying experience I’ve EVER HAD! Fast and friendly! And I was GIVEN a 10yr. 150,000 mile warranty for our Yukon FREE of charge! It’s AWESOME that they care so much about their customers future with their vehicle enough to guarantee their customers are well taken care of even 10 years down the road! Well done Walser Crew! Well done!!!

The communication was awesome from the moment I dropped my car off to the moment I picked it up! They were thorough on the whole process of my car being checked/worked on. The technician working on my car even sent a video which I thought was very helpful considering I’m not the best with cars. They even shuttled me to and from work! Overall the best experience I’ve had at a dealership, I recommend them 10/10.

Always really good. This time I liked the technician visiting with me. Provides more trust. He was sincere and honest in his communication.

Easy experience, and knowledgeable staff. Jacob really helped me find the perfect vehicle, I was in and out without any hassle or feeling like I was being pushed to do anything I was uncomfortable with. Will continue to get my vehicles through Walser.

Thank You Cassie and Dan O for all your help with my purchase! Cassie, appreciate the great conversation during our time together it sure made time go quickly and was a pleasure!Great Job Team - I have exactly what I wanted and couldn’t be happier with my experience. I’ll be sure to recommend you to anyone looking for a new GM, Thanks Again :)

I had been looking at getting something bigger than my Jeep and had been in contact with a couple of dealers only to find I was working harder then the sales people. When I reached out to Walser and met Cassie Smith my experience met my expectations. She was friendly, she connected not only with me but my daughter, and truly made the buying experience positive. She set the bar high when it comes to an already intimidating experience.In a world where so many of us consumers have research tools at our fingertips, I truly believe it is the service....exceptional service that will differentiate leaders from the laggards. Thank you Cassie!

I have bought three cars from this dealership and have had an awesome experience every time! Cassie helped my wife and I get in to a beautiful Acadia Denali. The price was terrific and the customerService was impeccable! They are up front, honest, and not pushy at all when you are making your car-buying decision. Check these guys out if you are in the market for a GM vehicle!

It took me 30 minutes on hold to get the service department on the phone. This was after several messages left and no returned call.Almost 2 hours late to deliver vehicle.Did not wash vehicle as I requested.Next due date mileage was incorrect (showed 131k & odometer at 134k?)I seriously doubt they even performed any services!Worst experience I’ve ever had with a service department.

I love my new 2021 Buick Encore GX but I might love Walser even more! Jacob Hedlund really listened to what I needed and wanted in a vehicle and listened to my situation with my recent loss and insurance claim. There was no pressure to buy and things were done on my time. When the time came Jake and I had a phone call at 8pm on Wednesday, I knew what vehicle I wanted, and he delivered it to me at 10 am on Friday. Walser to you is a great option especially with work schedules and children. I never set foot in the dealership. Walser Buick GMC in Bloomington has a life long customer.

Within minutes of making an inquiry a Customer Specialist, Jeff J, text me about the truck I wanted to look at. And within an hour he sent me a personalized video of himself and the truck. He answer the questions I had. I scheduled an appointment for the evening after Jeff would be gone. He put me in touch with his colleague Ardrian M. Another Great Customer Specialist! He gave me so much information about the truck I was about to test drive. And was extremely knowledgeable about the make and model.I would highly recommend going to see these two gentlemen and this dealership for your next purchase! Great experience all around!

I like the changes made regarding dealing with the auto tech directly. I also like the video sent showing points of the vehicle inspection. Reminds me of the local auto repair shop down the street.

Low pressure sales. Refreshing. Worked with Garret and would again. They close at 8 but we were there until almost 9 finalizing the purchase and everyone was great. Didn’t feel rushed at all. Feel like I got a honest fair deal.

Very positive experience. All staff very friendly and helpful. Excellent salesperson Heidi made us feel welcome and comfortable in these pandemic times. She answered our questions and helped us get the truck we were looking for. Whole process was done very efficiently and truck was even delivered halfway to our home and looking beautiful! Thank you!

I had a terrible experience with Walser about 10 years ago and was very reluctant to even drive on the lot. I met Matt Zuzek and he alone changed my view of Walser. He was enjoyable to work with, very responsive and once I decided to buy my truck, he, Nathan and Lucas had me taken care of. I sincerely appreciated how prepared and efficient they were when I came in to sign the paperwork. Thank you!

After shopping around at many dealerships, Jeff Jensen was the most genuine and personable. He is the reason I went with Walser over a different Buick dealership!