Isaac G was the best! We purchased two cars in one day from him. We went in knowing one of the cars we were going to purchase. We werent sure on the other. Isaac listened to our needs and wants then delivered big time bring us a Mazda 3I that we drove home. We got exactly what we wanted for our trade in. We were highly impressed with the warranties on both cars. Isaac is a class act no pressure salesman.

Isaac in sales and I forgot the guys name in the financial departments name but they were absolutely amazing! No pressure, answered our questions, worked with us to meet our needs. We absolutely love our 2016 Honda Odyssey and will definitely be back. Thank you again Isaac!

5-Star Experience! I just stopped in for a regular oil change (I do all my service at Royal South), and -- on a whim -- decided to test drive a new CX5 to see if I might eventually want to move up from my CX3. I had no intention of buying that day. But the process was so easy, and the salesperson, Phil, was so great to work with! Mazda met all my financing requirements (where I wanted to be on interest, monthly payment, trade-in amount, etc.). Truly, almost unbelievable that the experience of buying a car could be that positive! Ive always had good experiences with Mazda, but this was the best. Im now on my 3rd Mazda vehicle, and this is the 3rd dealership Ive purchased from -- this was by far the best in a series of already great experiences.

Excellent buying experience all the way around. Love my Mazda. Everyone at the dealership was great. Issac is a winner! Thank you everyone!

Yall like this is the best place ever to buy a new car, they have the best deals and the best salesman to give you the best deels ever.A big thank you to Isaac for giving me one hell of a deel on my awesome Mazda SUV I so love it

Purchased my Mazda Miada on 6/4/21. My salesman, Isaac, was great and help me come out with a great deal. All the staff were very friendly and helpful. Highly recommend.

Best experience Ive had at a car dealership! They had the exact model I wanted transferred in from another dealer

Had a great experience here with Wes and his team. They were quick to the point, did not leave you waiting for hours like at other large dealerships, and were fair in their negotiations.Their finance team was also very thorough and up-front about explaining the various meanings for costs, what additional options for warranty they offer, and how to redeem them if something were to happen where that would be necessary. Highly recommend them if they have a car on their lot that you are looking for

The best experience! I purchased a car from Joe and the process couldnt have been easier. Great vehicle and a great staff.

We bought a new Chevy Tahoe here and was very satisfied with Wes, he was exceptional, was not pushy for us to buy! I highly recommend if your looking to buy he is a great salesman! He works with you and gets you the deal you want and not only to make the company money! I love my new truck!! Thank you WES !!!

By far the best auto buying experience Ive had in years.

Buying a car with Royal was the best experience I’ve had at a dealer. I drove an hour and past two other Mazda dealerships to shop here. They’ve earned my business!

We bought our first car from here from Joe Olmsted, amazing salesman! Super helpful at finding us the best deal and very hospitable! Happy to be his first sale, highly recommend you check this guy out when looking for a new car!

I had a great experience with Royal Mazda Volvo. I bought my car from New York Sate and they helped me with the entire process. It was almost seamless.

Great sales team! They had me in and out f the dealership fast and got me the vehicle I wanted at the monthly payment I wanted. I would strongly recommend anybody considering Royal South Mazda Volvo to stop in and see what the place is about!

Fantastic service! They helped me get into safe, reliable SUV only a few days after my wreck. Cannot say enough good things!

We just bought a Mazda CX-3 from Royal South, Joe was a great guy, he knew what he was talking about and he was able to answer all the questions we had about the car. Joe wont pressure you into buying and genuinely wants to help find the right car for you! If you are in the market for a Mazda or Volvo, I would recommend Joe at Royal south!

I just purchased a 2019 Mazda CX-5 from Royal South in Bloomington. After looking at Chrysler, Ford, and other well-known brands for a while and feeling unsatisfied with the options for my budget, I read an article about the Mazda CX-5 and decided to go see it in person. Alex, my salesman, was AMAZING. He didnt intimidate me, or make me feel stupid like other salesman at different dealerships. He was extremely relate-able, easy-going, and courteous. Alex, and the entire Royal South staff were so easy to get along with. They ALL made me feel extremely comfortable and taken care of. I feel like they were honest, transparent, and made my car-buying process very enjoyable. I was very nervous - this was my first BIG purchase all on my own. Ryan and Nick helped ease my nerves about the money aspect. They did everything they could to get my monthly payments down to an amount that I was comfortable with, get me an awesome deal on my trade-in, and they even managed to squeeze in some extras for me. Buying a car from the amazing staff at Royal South was significantly better than my last car buying experience at different popular dealership in town. Not only did I leave Royal South with an amazing new car that checked ALL my boxes and MORE and was still within my budget, I left feeling like I had met a team of friends who will take great care of me for as long as I own my Mazda. When I am ready to buy my next car, I will be right back at Royal South. If you are in the market for a new vehicle and havent visited Royal Mazda Volvo on the south side of Bloomington, I highly recommend you stop by. Thank you so much Alex, Ryan, Nick & the rest of the Royal South team! You guys are seriously the best.

Wesley was great! 10 stars all the way across! We love our new CX-30 and finally feel good about car salesmen! Go check them out!

I had a great experience here. My salesperson, Joe, was knowledgeable and the process went smoothly.

Worked with a friendly gentleman named Alex Rensch to purchase a new car. Alex is knowledgeable, informative and helpful and not once did he try to up-sell or put pressure on me to buy the car. He gave us a great deal and arranged the car to be delivered home. Also shout out to Ryan from Finance for making the process easy and old gentleman who delivered the car. Overall great experience.

Ross Gleason did an outstanding job.

5 stars for how helpful all the staff was in making my dream of a new car come true! Special thanks to salesman Alex Rensch for being so incredibly helpful. The staff explained everything to me step by step and made sure I was taken care of (quickly, too). I highly recommend this place to all!

I just wanted to write a quick note to recommend the nice folks at Royal South. I had the pleasure of working with Alex and several of his colleagues when purchasing a car recently. They could not have been more helpful or accommodating. Im in Chicago so the logistics were a bit challenging but they bent over backwards to make it work. Excellent group and I would highly recommend them.

Alex was my salesperson for my new car purchase. Very polite, through and answered all of my questions without being pushy or trying to steer me towards something else. Probably the best car purchase experience I have ever had. Everyone was very helpful. Thank You, Karen

Thank you Joe, you’re awesome. And thank you Royal South Mazda, Beth loves her CX-5.

Found the car I was looking for on-line and emailed an inquiry. I was contacted very quickly by Skylar who worked with me over email and texts the following day. After narrowing down my choices to just a few we had a call and discussed. I could not easily get to the dealership to view the car for myself since it is not local for me so Skylar had to be my eyes on-scene. In the end we agreed on a price and completed the deal under the pretense that I walk away if I make the drive and the vehicle was not as described. I made the drive to the dealership the next morning as scheduled and the vehicle was everything that had been described to me by pictures, texts, and phone calls so I was able to carry on with the purchase. The entire experience was quick and painless. I have now had the car for a week and it is a couple hundred miles older with nothing to complain about. I would highly recommend...

Wonderful customer service and kind staff! Went in for a test drive, and had no complaints. Selection was great as well. Would highly recommend!

AMAZING EXPERIENCE! I just bought a new car and this was the most wonderful experience with the car dealers I ever had. Nick and Skylar were very patient with all of my questions and concerns (and I had a lot!) and they answered each one of them. I highly recommend this place and these guys.

Super great guys over there. I purchased a pre-owned Mazda and these guys made it very easy. Without having to haggle I was given what I expected for my trade-in and I paid a very competitive rate for the new vehicle all without having to haggle or play games. These guys took care of a few loose ends on the new car at no charge and couldnt have been better about it. Im very happy with my experience and would encourage anyone looking for a new car to drop in even if you werent in the market for a Mazda or Volvo.

Alex Rensch was my salesman. Really low key, no pressure made me feel really comfortable. After negations, he surprised me with a full tank of gas and a complete detail. One of the fastest car purchases Ive made (and Ive made quite a few). I like the Royal South family. Thanks for the awesome ride.

My husband and I had such a great experience we purchased a second vehicle from Alex. If you are in the market of a new or used vehicle - stop by and ask for the guy I can’t stop talking about. Thank you Alex for making us feel like we are family.

Very positive purchasing expreience. Alex did a great job, very honest upfront pricing. The CX 5 is a great SUV.

Friendly and helpful. Made the whole process low stress and got the perfect car.

Great place nice people and really good service If your shopping for a car give them a call or go visit

Alex was helpful, courteous, and made our buying experience as smooth as possible. We highly recommend Royal.

Very disrespectful and intrusive experience with their sales staff. I looked at 5-10 cars over two days at multiple dealers in Bloomington and Indianapolis, and this was by far the most blatantly insulting, intrusive, and disrespectful experience. Id suggest looking elsewhere. There are no shortage of other dealers who wont give you the third degree just so you can look at a used car.

I had a problem with my car and one of the mechanics stayed over to get it fixed. Excellent customer service!

Communication with our sales consultant, Alex Rensch, was outstanding from the beginning! He is knowledgeable, friendly, carries a good sense of humor, is down to earth and not at all pushy. We appreciate him and the team at Royal South Mazda Volvo for their attention to detail. Our new CX-5 is a wonderful vehicle. Were happier than a couple of groundhogs diggin in soft dirt!

Excellent service team, professional attitude, not push one bit. My boss, Daniel Smith of the Daniel Smith Allstate Agency (shameless promotion) got me to speak with this place, and not only did they help me get a super comfortable, stylish, new vehicle (Volvo T5 XC90), but they got me all the best savings they could find! Definitely recommend, whether buying a new vehicle, or needing a repair, you will not be disappointed!

I have waited a long time for a new car, never had one before. Mark Zacharias made the process so easy, I told him what I was looking for over the phone and by the time we got there he had already got the perfect car ready and waiting for me to see. Crunched the numbers for the budget we had and really worked within our price. I would recommend anyone to go there, the whole staff was welcoming and very willing to help us walk out of there with a great deal and great experience. But a special thank you to Mark for being so patient with us thru this process. Very happy with the cost and the new car.Thank you again Mark Zacharias from Robert and Tammy Case.

Having owned the same car for 15+ years, a dealer/purchase concept was daunting but Martin Fogleman made it a great experience. He found just the right vehicle based on my criteria, provided great detail on its service history, and made sure I was able to stay in my budget. Very happy with the vehicle and with this teams assurance of on-going support. Many thanks to Martin and team!

I have nothing bad to say about Royal South Mazda aside from the fact that theyre so great I have to drive from Indianapolis to go there. I leased a CX-5 from here in 2017 that was so great I wanted to purchase a 2020 CX-5. They were more than fair on getting my lease turned in, with a great deal on the 2020 purchase. Alex Rensch and Ryan McElhinney went above and beyond to make it a smooth and enjoyable car purchase, and I genuinely would not go anywhere else for a Mazda.

My family was so impressed by the experience we had at Royal South Mazda. Martin Fogleman was the sales associate and he was honestly the best salesman Ive had. I HATE looking at cars because most associates make me feel very pressured. Martin was there 100% of the time but I never felt pressured. He and his colleagues answered our questions and were so personable and informative. Every person there was professional and seemed to really work well together as a group. It was, by far, the best experience weve had buying a vehicle and I will be recommending Royal South Mazda to anyone I know looking for a vehicle.

Great buying experience. Easy to deal with salesman, Alex Rensch. I was able to correspond with Alex on email and easily made a deal for a great used vehicle. I am not a fan of the car buying experience but Alex made it very easy. I would recommend this dealership to anyone looking for a new or used vehicle.

Royal South Mazda came to my rescue! My wife and I, both retirees, moved from NJ to Bloomington IN in March. We brought our Mazda3 that I had leased in NJ. But re-registering that car here in IN turned out to be nearly impossible, especially with the pandemic. IN BMV said I had to title the car in IN in order to register it here, but because I had a lease and do not possess the title, I had to get a power of attorney from the lessor (Mazda Capital Services) authorizing me to sign a new title in their name in IN. Good luck with that! MCS call centers are essentially closed - and I dont think they would understand giving me a POA anyway. So I went to Royal South Mazda to see what could be done. Alex, my salesman, was fantastic, as was the sales manager. They worked it out so that I could terminate my lease on the current car and lease a 2020 Mazda3 with no termination fee, no money down, and with a $1500 rebate, and, of course, get an IN certificate of title that I could use to register the car. The new car is great. Its very stylish and, even though it is the basic 3, it has some better features than the 2018 Touring model I had. So, Im happy to be a Bloomington resident and a Royal South Mazda customer.

Great service - no pressure to immediately buy.

I just bought a car for my daughter, and it could not have been a better experience. We bought used, and they were congenial on the final price. They also have beautiful new Volvos, and I may get one for myself.

Recently, I purchased a 2015 Volvo XC60 from Sales Associate Skylar Grant who was very personable, knowledgeable and helpful. He did a great job, and I appreciate his efforts. I also spoke extensively with Ryan, the Finance Manager, who was also very helpful. Both are real credits to your organization.

Alex Rensch is a very good person. He was very patient and worked hard to get us the car we wanted.

My mother has bought/leased about every car we have owned from Royal South Mazda Volvo. As a family we love Mazda, they have always been very kind, honest and loyal to us since my very first car. We currently own 3 Mazda cars right now. The service team is wonderful and Kixie (in service) is so polite and amazing! I just recently had A LOT of service done to my car and I dont feel like Mazda tried to service my car for things it didnt need. The honesty and friendliness of this dealership are few and far to find. I 100% suggest buying/leasing your next car from them!

The sales team was excellent! Everyone worked so hard to ensure that I was comfortable with every piece of the buying experience. I worked personally with Alex and we found the right deal in my budget and I cant say enough about his customer relationship and service.

Wonderful service, Alex got us the car we didnt know we wanted for a fair price. We drove 90 min to get there and well do it again. Couldnt be happier.

I had a $350 dollar service at Royal Mazda today. I had given Jan Scott my entire set of keys and she returned only the main key to me at the end. I had politely asked her if she could give me the rest of my keys back when she brought me over to the cashier and she responded with, “sorry, I don’t have it. We make sure to only take the main key.” The problem is, I knew 100% I had given her my main set of keys because I always keep them on me and I looked everywhere and they were nowhere to be seen.The cashier was really friendly and asked me to go check my car to see if the technician left it in the passenger seat because they have done that a few times. I looked and it wasn’t there, but I checked the driver side and found the keys on the ground under the steering wheel. I knew I definitely didn’t put it there because I had taken the whole thing out with me when I got out of the car prior to the service. When I went back in to let the cashier know that I found the keys on the driver side and that the technician had left it there, Jan overheard me and said “no, the technician didn’t put it there” even though he clearly had.At that point I was so upset for almost losing my keys because Jan Scott was unwilling to try and help and put all the blame on me. She kept referring back to the same thing “yesterday you gave me one key” (because I had gone in the previous day for a full inspection) and I kept saying over again that I had given her one key yesterday, but I reattached my key and gave her the whole set today. But she would not listen and kept reflecting any responsibility away from herself. As I walked out the door because I did not want to make a scene, she just shook her head and continued to say it was my fault. Just because I am a young Asian American student does not mean I should be treated like dirt.The technicians at this place are skilled men. I called Mark (customer service) to explain how upset I was at how I was treated, and he was lovely. I definitely recommend coming here if you need service, but only if you know you are in a position where you won’t be treated badly by Jan.

I’d like to thank Martin and Mike in the sales department at Royal South. From negotiating a fair final price, to staying late on a couple cold, blustery evenings, to taking care of some post-purchase issues that Royal really had no legal obligation to take care of, Martin, Mike, and the Royal South staff made this car buying experience one for the ages. In Royal’s case, apparently - the “word of a car-salesman” is as good as gold.

Bought my new to me CX-5 at the tent sale this summer off of Bryan, who treated us very well and was fun to work with. I ended up paying a little more than I had planned on with the extended warranty, but the after the sale service has been excellent. I love the Mazda after 5000 miles on it and it really hasnt needed anything other than a couple minor trim items fixed from when I first bought it, but they have been very professional and courteous even when Ive been nit picky. Just took it in for routine maintenance and was pleasantly surprised they keep disproving the dealership stereotypes. I was a bit nervous what the service would run, but the prices were quite competitive, and the invoice was very detailed on all the inspection items.

Uf dah! Gee wilikers that Alex sure is a good guy. I was looking for a car and gosh the salesmen at Royal just took care of me. It was so friendly and welcoming I felt like family, the only thing missing was a hot dish, ya know? Alex rode with me around the block and through a few stop and gos all the while just chatting like we knew each other. We get back and his boss and I haggled a little, like you do ya know? We settled on a price and shook hands to seal the deal! Booyah!

Best and most accommodating car buying experience I have had!Martin, Nick and Ryan provided a stellar customer service. They welcomed me to bring my Newfie pup, and happily puppy sat during the test drive, and while we got the paperwork done. Well worth the 100 miles drive to buy from this dealership, and my fiancé is planning on purchasing a car from them in the Spring because of the great experience we had purchasing my car.

Alex made it easy every step of the way. Got a great deal on my new ride, would definitely suggest giving the team at Royal South Mazda a visit when shopping for your next car.

They are all awesome guys there. Tony has always been helpful, Kixie has always been nice and friendly and Bob, the technician, definitely have plenty of knowledge on the RX8s. I have my car serviced and diaged there. Tony and Bob even shoot a video about the problem the car has.I will always come back

Great buying experience. Quick, knowledgeable and true to their word.See Alex!

Enjoyable and knowledgeable car buying experience today with Sales Associate Martin Fogleman. Very streamlined and I was treated well.

Great service! Jeff and the team were excellent. They were very attentive. The work was completed efficiently while I waited in the nice lounge area. I will be returning.

No pressure and willingness to collaborate! Thanks Skylar and Nick! Highly recommend.

I had a great experience buying a car at Royal! Jessica and Don gave me a great experience in getting me set up in my new car and Matt was great in helping get all the paperwork done. I walked out of another dealership because of all the sales-y BS and couldnt even objectively decide if I liked the other car because I was so put off by the salesman. Walking into Royal was remarkably different. There was no hassle, we could test drive without a bunch a pressure, and when I went back in the next day to buy, I had a great experience with Don, Matt, and Mike. I already liked the car a lot but my experience is what sold me the car. I got a nail in my tire two days after I bought my new car and Matt even offered to pay for half the tire. So unnecessary but so appreciated! We own two Mazdas and well be back when we are ready for our next car!

I recently purchased a Miata Mk5 that was just off lease. I love the car and the way I was treated. Rob Smith was the person I worked with and I without a doubt would recommend looking him up. I had a couple of very minor issues with the car and they were corrected immediately. They even washed the car before they let me have it back. Great experience for me and I really hate buy a new car.

Great people and great service. Will be back. Goes out of there way to help people. Doesnt give the run around like Royal Toyota does

Martin Fogleman was an awesome salesman!! I had a great sales experience on my 2018 Mitsubishi Outlander sale!! Martin took care of all of my concerns quickly and we made the deal in record time faster than I ever would have expected.I would definitely buy my next vehicle thru Martin and Royal South Mazda / Volvo.

Very unfortunate experience today. Scheduled an appointment 2 weeks in advance with the service department to fix a serious recall. Arrived at the service department to find out they had forgotten to write my appointment down on the schedule. I Felt awkward and like I was an unscheduled inconvenience. I was then was told they didnt have the Official Fix for the recall from Mazda yet, but they would give it a try. I forgot to mention this is almost a 3 hour round trip as they are my closest Mazda dealer.

Service Review (Dec17): Since last year, I had all my service for my CX5 at this place. They have good technicians and Service managers/advisors. Service Manager Jan was really helpful and listen to our issues and provide the best solution she can. Tony did good on taking care of the vehicle issue. Customer support is definitely rated 5 stars. Never seen any dissatisfied customer on any of my visits to the place.Sales Review only (Feb16) : I never thought car buying would go this easy and faster. I was originally referred by my friend to this place and right from I stepped in to the sales office, I felt like I came to veracious place. Response from Matt, Mark and Don were friendly and satisfying in particular. I definitely recommend locals to check this place before heading out to big cities with lucrative offers.

Reviewing the service/repair center. Had a very good experience getting a tire replaced due to a broken sidewall.

To everyone who has posted prior to this about issues at this dealer forget about the other reviews, THIS DEALER WENT OUT OF THEIR WAY to assist us in the purchase of our sons 2016 Mazda 3 Grand Touring and has always been at the game for parts, service and sales for help with our other vehicles. If you need anyone at Royal South Mazda go see Matt, Jessica, Rob, Don, Tony, David, Bob and the remaining Team at Royal South Mazda they all will work with you and go out their way for a WOW Experience!

Two thumbs up and 5 stars for Jessica Lee. Jessica was patient, and listened to my wants and needs. I love my new Mazda3 and recommend Jessica to you.

I do not know about the experience of others but I would rate their service on our XC60 & S60 as OUTSTANDING!The showroom isnt great but that is about the only thing Ive found wrong with this dealer...but...that isnt bad...keeps the overhead down.I bought the XC60 here and found the sales staff to be courteous, professional and low pressure...and...the price was right.Highly recommended!!

Got my 2011 Mazda Cx-7 From Baker. Great salesman, very personable, and was not pushy what so ever. Gave me a great deal on the car as well!

PLEASE AVOID THIS DEALER AT ALL COSTS IF YOU VALUE YOUR LIFE!!!!!!!! Thanks to the neglect of the mechanics in the service department I almost not only lost my own life, but could have potentially hurt others as well.I had my oil changed by these bozos last week as I was getting ready to leave for Tennessee. They are my go to mechanics in Bloomington. NEVER AGAIN. I had them also do an inspection on the car since I was about to travel 400 miles. The mechanic that did the inspection forgot to put the drivers side front wheel back on correctly. As Im driving down 65 in Louisville at 70mph I hear a bunch of clicking in the front wheel area, a bunch of vibration, and then BOOM the entire wheel goes flying off and lands in the middle of the median(luckily there was catch fencing and not much traffic or you would have a mess). My SUV goes flying out of control off the shoulder. Im left with thousands of dollars in repair(plus a $80 tow. at least they took us to a hotel which was nice of them as it was 5 miles away). When the wheel flew off it smacked the front fender and door, destroying both. It also destroyed the ball joint. So I had to get new wheel, new tire, new studs, joint, etc. It delayed the trip by 2 days(2 night hotel stay at $125/night), and I had to pay for it of it out of pocket. The place I took it too(who actually provided good service unlike Royal) rigged the door and fender enough so I could get to Tennessee and now I will have to get that fixed while Im here.I called Royal, they wouldnt stand behind it. Even though I have paperwork showing what they did they said they never touched the tires. I talked to the manager of service and he, without using the exact word, called me a liar and said there is nothing he could do. He also tried saying I signed paperwork saying they werent at fault if anything happens after I leave. I didnt sign anything at all EVER....uhhh forgery??.Needless to say, I will be getting a lawyer and filing a lawsuit against Royal. Im glad to be here, it could have ended very badly. Im just glad I was traveling at 6am, not 6pm, and for moneys sake, Royal should be to or they would be out of business by tomorrow.This was where I took all 3 vehicles the last 3 years. I really did like them and they were always friendly. Of course, when I told them what happened, they werent so friendly anymore. If they would have admitted to fault, and offered to even help with the repair costs, I would continue to go to them, but not now.

Jessica is wonderful to work with. She was knowledgable, friendly and most importantly NOT pushy.I love my new 2016 CX-5. Thank you Jessica for making buying a car so easy.

I recently purchased my car from Royal South Mazda. This dealership was really easy to work with. I drove 3 hours to Bloomington, IN from Dayton, OH to purchase my car. They offered me the best price for the CX5.Love my new car!! Thanks, Royal South Mazda, for making my new car purchase so easy.

I had just wrecked my 2017 Mazda 6 the Friday before and this was Monday when I walked into Royal South Mazda and was greeted by Don Hamrick and my brother Bob Bloodgood. I had called Bob the night before and had asked him who the best salesman was and he said that Don was and that he had known him for a number of years. My brother Bob is the only Mazda Master Mechanic in Southern Indiana and I am so proud of him. Don was fantastic! I was looking for a 2017 CX-9 Touring Premium in Soul Red and that was the last one they had on the lot. Don and Bob should me all about it and then Bob went back to his duties. Don and I went on a test drive and I was in and out of there in less than an hour! It was the best car purchasing experience that Ive ever had hands down!

Friendly and knowledgeable staff, a wonderful buying experience!

Got our CX5 in early and did a great job . Wait was quick for oil change and tyre rotation. Thank you

Quick, professional, and right to the point. Especially their recall division

I have a 2000 Volvo S70 GLT SE and Ive been getting my car serviced here for the past two years. I am a graduate student who is very dependent on a car to get around Bloomington and beyond. At first, I thought the costumer service at the service center was very helpful and nice, but I kept having to bring my car back for repairs not only because my car is older, but because I dont feel that these mechanics are completely competent in doing their job. Recently the service center acquired a new master tech from Ohio who suggested thousands of dollars of repairs that exceed the value of the car. They kept my car for 22 days to work on the list of repairs he suggested. Following the advice of my father, I had them open up the hood so they could show me the parts that had been replaced. Do you know they charged me for a battery replacement and DID NOT replace the battery? I also went back to complain about the noise that the steering wheel was making while turning. The steering rack had a leak in it. The thing was they JUST replaced the steering rack. I dont think they fully understand how inconvenienced I was for the past three weeks without a car. I wish they werent the only service center in Bloomington. Indianapolis is too far to have my car serviced on a consistent basis.

Ive never written an online review for anything, but our experience at Royal South Mazda was so great I felt like I should.To make it short, our salesman Baker was great. He did not pressure us, at all. He let us test drive several versions of the car because they didnt have the version we wanted in stock (so we tested a sedan with the engine we wanted, and a hatchback bodystyle on the engine we didnt want). When we left the dealership to think it over, he did not pressure us in any way- he didnt give us the typical dealer-speak of the car wont be here long or we cant guarantee that price unless you sign now. We went back that afternoon and Baker was able to get us the car we wanted the next business day. The car was perfect, it was clean, had a full tank of gas, and only 150 miles on it.Financing was even easier- as soon as we said we werent interested in any of the extended warranties they crossed those out and did not pressure us into buying anything extra. It also took less than 45 minutes from the minute we walked in until we drove off the lot in our new car.Ill recommend Roya South Mazda Volvo to anyone looking for a car. I actually preferred the Ford I drove, but the dealer experience in Bloomington was so much better at the Mazda dealer that the decision was easy.

Friendly, no high pressure salesmanship, fair price, all questions answered.

Great customer service and good popcorn!

Fantasic service experience. They explained what I needed and why, what was optional and why, and what to do in the future and why.

Service department was courteous and fixed the car correctly the first time. Very good experience.

Very well satisfied.Done the whole thing over the internet.

Very expensive labor cost compare to other Mazda Service .

Great car experience

Fantastic! Alex helped us out and got us on our way.

Friendly knowledgeable and helpful staff

Okay