Great service! Staff very helpful! First stop! Bingo!! Thanks for all your help finding my new ride so fast. I recommend starting at Royal on the Eastside!🚘♥️😍

I have purchased two vehicles from Royal now and both experiences were awesome. No pressure, fair prices and fair/good trade in prices. Each time I went, I found what I wanted and after making the leap to buy, was in and out in 30-45 minutes. No head games here like at other dealerships. They will let you take the vehicle out to run errands or whatever you need to give it a good long test drive and make sure its definitely what you want. They dont pressure for financing like other dealers, cash is just as good! Cars are perfect inside when you pick up, cleaned thoroughly! They didnt worry about my dog hair lined trade in and told me not to bother trying to clean it, they would! There was a crack in the window with the second vehicle I purchased and before I even noticed it, they had already set up the appointment for me to get a new windshield on them. I wont go anywhere else and will recommend no one else.

My expectations were once again exceeded. It’s such a pleasure dealing with Justin at drop off and pick up, his attention detail is top notch and each of those details is explained in full. Thanks!

I was very impressed with Kevin at Royal Subaru! He responded to my internet request for more information on a car within 2-3 minutes after it was sent. Then he followed up with us several times when our schedule prevented us from getting there to test drive the car. He wasn’t pushy and he didn’t hound us, he just touched base to see if there was anything he could do for us. He even offered to stay late on a Saturday night if it would help us out! Some people may say “big deal, they make commission” but I say it is a big deal. In this day and age it is rare to find any sales or service people that actually follow through with what they say they are going to do. So I’d like to thank Kevin again!

I DO NOT recommend buying a vehicle from this car lot.......

Outstanding service. We bought two cars from Royal on the Eastside and will most-likely buy another at some point in the future. We always service through them.

Horrible experience.. Towed in ignition was replaced needed key programed.. Audi Louisville Kentucky... 2007 Q7 Showed fault code for Stearing column module was told had to replace reason for car not starting not bad ignition like previously thought... $3500... Had no option leave my only vehicle or pay... 2days later was told had to buy a new key $411... That key wouldnt unlock outside door doesnt go to my car... I advise him only one I had and it does....Paid $4000 bill Get in car to discover ... ignition looks as though someone tried to hot wire my car missing ring leaving gap between ignition and dash ... Made aware said it would cost more..to fixs it. Steering wheel buttons no longer work cant control radio/CD player like previously... On drive home reading detailed paperwork Audi provided everything done #1 issue car came in w/DEAD BATTERY...

The Royal on the East Side service team is outstanding! Timely, accurate, clean, professional with techs that are well trained and up to date on applicable technologies. Always willing to listen, explain and assist. Very much appreciate this team!

I love taking my car to this place. If you need to drop your car off and leave they have free shuttle🤩 The guys taking you around are wonderful patient heart warming people!!! Great job!!!

Very accommodating in regards to scheduling. The shuttle service is great, but even the waiting room is nice. Food and snacks are available, as well as charging station.

Great service and very friendly. Only place I will take my VW. Everyone here has been great to deal with.

Great staff! Friendly and helpful. Purchased an amazing 2014 Chrysler 300c. When youre there ask for Mike!Hes the tall one.

They always do a great job. I’m shocked at how inexpensive my oil changes are. I usually check the quality when I get home and double check the little details to see what they really did and I’ve never been disappointed.

Got an oil change and basic service. They did ok, didnt get the typical walk around at the end so I had to check the work myself.

Always good service. Have been a customer for several years.

Went in for first scheduled service. On time and In and out in under an hour. Everything explained and any questions answered. They even texted me while their to see if I had any questions. Enough snacks in waiting area to have lunch. One of the best if not the best dealerships I have felt with in over 50 years.

We purchased a new Subaru in November. Our first service was done Saturday. Staff was courteous and friendly. No grease was left behind on our seat or steering wheel! This has occurred at other dealers. Very happy with our experience!

Theyve really gone downhill. They barely ever answer phones anymore.

Super happy with the service that I receive at Royal Subaru! Prompt and courteous with reasonable service prices.

This is my 2nd review, for a different service of course first was to purchase my vehicle. this is for the service I recd on that vehicle! 5 stars all around. courteous/safe service no price gouging or added surprises. They have a shuttle to take you where you need to go while your vehicle is being serviced and will pick up you up after your vehicle is serviced! I really appreciate all of the crew at Royal thank you!

Took my 2013 Audi A4 in for a much needed service at 75000miles. My vehicle was serviced in a timely manner and the customer service was great. Very informative and worked with me on cost. Definitely recommend and I will personally be going back when needed.

Great service department to work with. A recall was issued for my VW Jetta. Cameron offered me flexible times to schedule and worked in my oil change on same visit! On the day of service, Justin was very helpful, even supplying his number that he could be reached while I waited. Upon completion. Justin met with me and answered all my questions. A bonus-service was completed a full hour earlier than expected! Excellent customer service, clean guest lounge, and a clear attention to detail where covid-19 parameters are concerned.

I had the greatest experience buying a car from here, my sales guy was Sam and he was awesome, really did all he could to get me in the car I wanted and worked with us in every way imaginable. Ive bought several cars from several places and this is bar none the best of them all.

Ive seen a failed repair on the o2 sensor for a parent of mine. They were still charged for it. Ive also seen a friend get upsold on services they didnt need like fluid changes and Royal basically took advantage of her. But Ive also seen the mechanics do decent work before on my car: and once again, I had to fend off upselling for useless services. I dont think they deserve a 1/5, but never ever would I give royal a 5/5. If you plan to go to an expensive mechanic, curry is expensive but at least theyre thoroughly honest in my experience.

Very positive and helpful sales rep, Ryan Smiley. Love my new Jeep!

1st car lot Ive been to treated like a ghost. No one acknowledged when I parked or walked in. The one Id been texting never gave me his name so I didnt know who to ask for. The one Id been texting as he walked to entrance door he SPIT on car I was there to see. He did not know I was watching or know I was there for that car. God is my witness....1st RED FLAG!! 2nd Red Flag....no plate to test drive. 3rd Red Flag...raised price $2000 above the blue book value I had copied before seeing car. 4th Red Flag....As I sat hours waiting, other customers were being ignored by their salesmen. 5th Red Flag...The car I test drove kept being moved. 6th Red Flag....I never got straight answers....warranty, loan amount, speedometer, etc. I have many car lots looking for me specific car. Ive been told 70000 warranty will have factory warranty but this car lot wont do repairs unless I want it certified. Ok the Tire Pressure warning is on & wont fix it? Speedometer isnt working so Im just suppose to take your word & excuses? Like I dont nothing about cars. I put brakes on Hondas & work on my own vehicle. Just bec Im a female doesnt mean Im stupid. 7th Red Flag...I was approved & was coached to lie to lender. 8th Red Flag...I love math & calculating....payment still does not add up. My son in financing says it dont add up. Never underestimate ones skills, education, etc just because they are a customer. I had 1/4 of car value in 2 months so why would I want to do 20% interest if I can have full amount in 4 mo to pay cash? Im not stupid! 9th Red Flag....I was asked about trading in my vehicle. I said no. Then everything went from being approved to not approved. So many told me to leave at 1st red flag....now I know I will. Others told me to say the car you spit on? When salesman asked if I was here to see that car....I wish I had. I learned a lot that day. Of course he will deny spitting on it bec those type dont have a conscience of their behavior or actions. The car Ive been looking for months I had to walk away from. Karma is watching!! If there is a better one out there it better be yellow. Worst experience EVER w car lots. I will NEVER go to Bloomington again.

I greatly appreciate the service I received at this Subaru dealer. They completed the repair, looked for other needed repairs, and washed my vehicle. They were kind and didnt talk down to me. I had been worrying how I would make it to a shopping event I wanted to go to for a class Im taking on line, but they had a shuttle driver ready to drive my family and I to our other destinations. He drove us back when my car was ready. Such clean service too during this time. I am happy with this business.

Great dealership, great staff, drove all the way there from Illinois and was not a trip wasted. Was able to get my car super fast. Kevin Herbert was my salesperson and he was a great guy as soon as we got there. The car I got was a car I’ve been wanting for a long time and he made it super simple and easy to get my car home. 10/10 would recommend going to this dealership!

Again great service and friendly people.

Overpriced and shady. Purchased a car from them to discover undisclosed issues, which they ghosted me about when I tried have fixed. Go elsewhere if you have the choice.

I have been taking my car here to be serviced for the past year and a half. The staff are friendly and thorough. The service advisers are excellent and explain all maintenance and repair services. Payment after services are completed is quick and easy. Any concerns I have are addressed promptly. They follow up with you after your service visit to make sure it went smoothly. I highly recommend this dealership. They go above and beyond for customer satisfaction.

The engine light for my jetta came on and my car wasnt running well. My tester indicated I needed to get it to the dealership right away to avoid further damage. I contacted royal east and spoke to Justin. He was very nice and accommodating to the situation. Although he told me my car would be fine to drive from solsberry to east side bloomington, I knew tb5at my car was not ok.. it was in the middle of the storm so when I seen my car up on that trailer being towed and sliding all over the road I decided to have them drop my car from the trailer over by kroger east since it was so close. We drove it from there. My car was running (sounded like it had a misfire) and started fine when I arrived. When I finally got a call back i was informed there were two recalls, one for the computer, another for the switch and was told it would be another $2,800-$7,000 to fix my car as it jumped time, they may have to fix the heads and my car was no longer starting. I decided to have them fix the recalls and I had my car towed to a highly recommended vw mechanic in bloomington. Upon our first conversation I was told it would be $800-$2,500 to fix the timing chain and heads if they needed it. That was a huge price difference!!! Imagine my surprise when I was informed that my car did not jump time that it had a misfire and some other minor issues. Since my car was already there he suggested to change the timing as it would go out sometime in the future. Because of the way this man went about it and his honesty I decided to go with it. I am more than disappointed in my service at Royal east, Im actually disgusted that these people who are supposed to represent Volkswagen would stoop so low as to make something up that needed to be fixed, especially during these trying times. People need their cars to make a living!!! We depend on certain businesses to do certain things but preying on customers is not one of them. I will never go to this buisness again and I suggest you dont either!!! Look up best certified vw mechanic.....I believe its all sports....hes the real deal and as honest as can be

I had such an amazing experience at Royal on the East side! I worked with Kevin Herbert and Jereme Fox, when buying a new Volkswagen to replace one that I had sadly lost in an accident. I had worked with Royal on The East Side with my older VW, and have always enjoyed how professional and helpful the staff is there. The whole process was quick and painless, and seriously have enjoyed getting my new car!

Really poor customer service.

The service department was friendly and knowledgeable.

I bought my first car there And they were really friendly. I bought my car from Jordan P. and he hooked me up with a really good first car, he actually listened to my requests and had them make the car look like new. I recommend him and the Royal on Eastside if your looking for a car and good service.

This is not the first time we have used Royal on the Eastside for our purchase of cars! And every time they have been exceptional. This is however, our first time we have dealt with Jordan Phillips. Our other salesman is no longer there. Jordan helped our son with the purchase of his new Outback & he was so impressed with him that he suggested we talk to him. We liked Jordan from the start. He was very up front, honest & didn’t drag the process out for hours like most salesman do. He helped us & kept us informed every step of the way. Cannot say enough good about him as a person & salesman & the dealership.

Just bought my used vehicle at this Subaru dealership and had an amazing experience! Jordan Phillips was my salesman and he worked hard to find the right vehicle for me. He really listened and thoughtfully considered everything I was looking for in a vehicle. The paperwork part was efficient and seamless. We have had our other car to the service department and also had great experiences with the service department as well. Thank you to Jordan and the whole team for making my car buying experience so pleasant!

Always very pleased with my experience at Royal VW. Friendly, fair, and respectful!

Purchased my third car from royal east and Ryan Smiley this past week. I have brought 4 friends to them and my parents have purchased their past 6 vehicles from them as well. It is always an amazing experience! Smiley is Top Notch. Dealership is clean, theres is no pressure or upselling. Always a great experience!

I would recommend Royal on the Eastside to anyone that is looking to buy a Vehicle. The whole team made my experience wonderful. Jordan was Absolutely wonderful he answered all her questions and did the very best job for us. If Do you need a new ride They are the place to stop at.

I purchased my new and first Subaru from Royal on the Eastside last week! Jordan Phillips (the guy with the bow tie) assisted me in the process. Jordan went above and beyond to make sure the process was seamless and that I got everything I wanted in my new vehicle. I loved that he wasn’t pushy and came up with ideas on how I could stay within my budget. From the test drive to financing, it was an enjoyable time.

Just happened to stop in on the way home. I was impressed with the inventory selection. Kevin Herbert assisted me in finding a great car. He was courteous, helpful, knowledgeable, and followed up on every detail. I appreciated the experience of the purchase from pulling on the lot, the financing process, warranty details, and the service department. I couldnt be more pleased. Thank you!!!!

I just recently purchased a new car from Royal on the East Side and am in love with it. There was so many amazing cars to choose from and Im certain I found the car for me. Im not very experienced with the car buying process but my salesman Jordan Phillips made it a breeze. He showed his commitment to his job and me as a customer by providing me with the best over all car buying experience I could ask for. I know when Im ready for another new vehicle I will most definitely be going back to Royal on the East Side.

Excellent service! Jordan was great! Super friendly and made the whole process super easy. Without a doubt the easiest car buying experience we have ever had. He even stayed over hours for us because of work schedules, and had the paperwork ready to go when we got there to sign! Would recommend him and this dealership to anyone!

Where do I start?! Kevin you are amazing and thank you for your outstanding customer service. You made buying my new Jeep and incredibly comfortable experience!! To the Royal team, thank you all for everything.If your looking to purchase your next new car, please go see Kevin!! He is not pressure salesman at all. He is like family.Thank you all very much!Kelly Anderson

I had a great experience working with Jordan Phillips at Royal on the Eastside. It was very different than past experiences I’ve had buying a car and dealing with a car salesman. It was more like meeting a friend to help me purchase a car. Jordan is very down to earth, and easy to work with. I would definitely recommend Royal on the east side, and don’t forget to ask for Jordan Phillips! By the way I love my new (used) car!

Car dealerships are difficult to rate because there are so many moving/interlocking parts. This review is the result of an excellent salesman. We bought a used Audi last week and Kevin Herbert gets the five star rating. Kevin was thoughtful, courteous and attentive with none of the usual hype you find at a car dealer. He did a great job of matching us with a vehicle that met our needs. Thanks Kevin!

I have worked with the Royal East staff for years and purchased several cars there, some new some used they are always great to work with and you can tell they strive to serve their customers. Ryan Smiley has been my salesman and contact there since I’ve been a customer and he has been fantastic. He will tell it to you strait with no games and work with people as best he can to make sure everyone is happy with a fair deal. The best part about Ryan and the East Side crew is their accessibility. I can text him at 10pm about a new car I see on the website and I’ll get a response. Personal attentiveness is very important to me and he has never disappointed! I’ve sent friends and family there and they have all been satisfied as well!

Was driving through the lot on a cold and rainy day to show my wife what a Subaru Forester looked like. About the time I got to the end of the row up walks Kevin Herbert with his umbrella to assist us. We ended up buying a Forester that day and Kevin did an excellent job.Of course at this time my review is based on the sales team but my hope is that the dealership proves to be as good as the salesman, Kevin.

Great dealership, great service. I’ve gotten my car serviced here a couple times and I’ve also dropped in to look at vehicles, always have a nice clean selection of cars on lot and the sales department is awesome. I purchased a Subaru from them about 2 years ago, then another Subaru this week with help from Kevin Herbert. He went above and beyond to get me what I wanted without any pressure. Highly recommend asking for him if you’re looking!

I came to Royal on the Eastside to look at a used car that I had seen online. I met Kevin Herbert - he was hugely helpful and patient with a first time car buyer. Id recommend working with Kevin to anyone! He goes above and beyond to work with you.

A really great place to buy a car. The dealership was clean and clearly aware of the public’s safety concerning Covid-19.Our primary contact was our salesman, Kevin Herbert. Kevin treated us with courtesy and integrity. He answered our questions completely and honestly.More importantly, Kevin continued to Be our point person after the purchase and delivery. We Recommend Royal East and Kevin without reservation.

I absolutely loved my experience at Royal. Kevin Herbert sold me my new Beetle in only an hour! I had a few minor repairs that needed to be done and they fixed them free of charge since they were out of order during purchase. Im very pleased with the service department. Kevin was courteous and he deserves 5 stars!

I was just beginning to seriously look for a car when I rolled through the Royal lot. Kyle Jackson waved me down and asked a few questions about what I needed; within a half hour I had a purchase set up for my gorgeous Audi. I needed a couple of days to get the money settled, and I wanted an inspection to make sure everything was right with the car (which it was), but all systems were go, and it was an easy and surprisingly painless transaction. Kyle was very easy to work with, and the whole Royal team put me very much at ease.

Always excellent.

Excellent dealership, I have purchased several vehicles from them and theyre great people. Do yourself a favor and work with Chris P., Jared M, and Vadim in sales and you wont regret it!

I’m sending a big thank you to Kevin Herbert at Royal (Subaru) on the Eastside. About a week ago my husband and I were there looking at Subaru Foresters when we met Kevin. He was professional, incredibly helpful, and low-key-with no pressure at all. After a test drive we narrowed our choice of Forester (Limited, white) and started the process to trade my Honda. Kevin shared lots of useful information with us and last Friday when we picked up the Forester he spent over an hour sitting in the car with us explaining the features and new technology. This car purchase was a most pleasant experience and the easiest car purchase we’ve ever made. I love the Forester! Thank you, Kevin. We will be recommending you and Royal on the Eastside to everyone.

We just bought a car from Jordan and it was a first class experience. He responded to our many questions promptly. We did everything over the phone and it was so easy. Once I arrived to pick up the car it literally took 5 minutes - that never happens! Everything was ready to go, full tank of gas, quick test drive and I was off. Definitely would recommend Jordan and the dealership.

Just want to say that my car buying experience was amazing. That is saying allot during this COVID19 craziness. Thank you Ryan Smiley for being so helpful and I love my car.

My salesman, Sam, was extremely helpful with my purchase of a car yesterday. The place was beautiful and he never tried to play me out of more money. He was always on the same page with me and I felt so much more comfortable knowing that. So I appreciate him and the dealership very much.

It was ok. Took an hour for oil change and car wash and inspection. They definitely need a bigger waiting room there were six to seven people waiting on cars and not enough room for them in waiting room.

I purchased a 2020 Subaru Ascent, the Touring model. Needed the 3rd seat to haul some littles around. Had never looked at Subaru but my neighbor has one. Liked that I could get all the bells and whistles for a lot less than the Toyota Highlander Limited, which is what I traded in. Sam was who I dealt with and there was no pressure and communication was good. Very pleased so far with my transaction with the dealership.

Kevin Herbert made my car buying experience very comfortable and easy. I really enjoyed working with him and will definitely refer all my family and friends. Thank you so much !

Excellent and quick service, exceeded expectations both Kevin Herbert and Kevin Stryker were a pleasure to work with.The level of detail included in the website ad posts are above standard. By having all the necessary details in the description of the car I was looking at made the process much smoother.

I love the service department. Ben and his guys always take very good care of me in a timely manner. In the last week, I had a flat tire and he handled it quickly and thoroughly so that I could get to important appointments out of town. Knowledgeable, thorough, and friendly staff. Haven’t been disappointed any time my Volkswagen Atlas needs service.

Greatly disappointed with the Service Department and Customer Relations Manager after this last visit. A simple 70,000 mile service ended up with multiple phone calls and a feeling of mistrust and me not believing that the work I paid for was ever performed on my car. They actually tried to convince me that my tires were rotated TWICE by the technician, leaving the rear tires in the same location as when I took the car to the dealership initially. What sense is that? And a refund of $21.99 for the rotation was the final result after the aggravation of the situation and over $700.00 charged to my card in recommended services. Chalk this one up to another lost customer Royal!!

I described what I was looking for over the phone with Ryan Smiley. I purchased the first SUV he picked for me that day!!! Hes friendly, experienced and knowledgeable. He answered all my questions with ease. I did not feel any pressure to purchase, he made me feel comfortable. I highly recommend Ryan. Hell get you exactly what you want.

We are extremely pleased with our purchase! Royal always seems to have great choices in their inventory. Mike was our salesman. He was very kind, courteous and knowledgeable. Being a repeat customer, I appreciate how Royal, Mike and the staff treated us. They gave us a great deal. We highly recommend Mike at Royal.

Sam was great to work with when I was purchasing my Forester. I didn’t feel pressure to purchase and he worked with me to get the car I wanted. No pressure to buy additional options I wasn’t wanting. He took time to explain the vehicle and what I might expect when driving it. Brandon was also great to work with in closing out the sale. Thanks gentlemen for a great experience at Royal on the Eastside and driving away with my fourth Royal auto!

Kevin Herbert is absolutely wonderful to work with. He was super helpful, personable, and actually made my car buying experience enjoyable and never felt rushed. I highly recommend working with Kevin and Royal on the Eastside - definitely the best customer service.. I am loving my brand new Subaru and my sweet pup is also loving his Subaru dog toy (how thoughtful)! Thank you!!!

Wonderful car buying experience!I put off shopping for my new car because I hate pushy, high pressure tactics. I bought my new Subaru from Joe B., and the entire experience was great. Joe listened to my needs, respected my budget, explained all the options and what they would cost, and never pressured me to make a quick decision.I know that I ended up making the right choice, and I love my new car! I expect to be driving my Subaru for a very long time, but when the time comes to replace it, I hope that Joe will still be at Royal. They made a new loyal customer.

Kevin made the buying process for my Mustang easier than could ever be! I would highly recommend him to friends and family!

Royal on the Eastside is great. I leased a brand new 2019 Jetta from Jordan. Great experience, in fact the deal was so good I had to ask him if he was sure. He even called me a week later to ask me how the car was and if I had any questions; now thats never happened to me before. So I was expecting the service to be lacking since the sales was so good. I couldnt have been more wrong. The service was exceptional. I came in without an appointment and Kyle got me in right away. Walton my service tech came out very shortly after and told me all that he had done. I was in and out without an appointment in less than 45 minutes. Hats off to Royal on the east side. Superb job!!!

Wonderful service and excellent people. Jordan Phillips was a great salesman and an even better person. He was very willing to go above and beyond to make sure my wife and I had an amazing experience and received everything we wanted with out new purchase. Thank you Jordan Phillips and the rest of the royal crew. Any future purchases will definitely be at Royal Subaru on the Eastide! If you haven’t been there I recommend stopping by and meeting the team!

I cant say enough good things about our car buying experience at Royal on the Eastside. We worked with Jordan Phillips who did a fantastic job of putting us at ease! He made it very clear that his main concern was helping us get the car which would be right for us--no pressure, no hassle--just genuine concern. We actually enjoyed working with him--he knows his stuff--is amazingly helpful, has a great sense of humor, and knows a lot not only about cars, but people!

We located our ideal vehicle online from NW Arizona at Royal on the Eastside. After a quick chat with Ryan Smiley, we were able to complete the sale AND trade in of our Volvo over text and email. Our new vehicle was delivered to our home within 2 weeks of finding it! Stellar service, clear terms and SUPER responsive. Thanks Ryan!

I worked directly with Kevin and Samantha and they were really great about getting me setup with my car. Really transparent and answered any concerns or questions that I had.

I accompanied my mom to Royal on the Eastside in search for a new (used) car. Needless to say, she drove home in a beautiful 2016 Nissan Rogue! Our salesman, Jordan Phillips, made the whole process seamless! Jordan took what my mom was looking for and provided us with so many great options! He had answers to ALL of our questions and his interpersonal personality was the icing on the cake! Next time you are looking for a car, we both highly suggest going to Royal on the Eastside and look for the guy in the bow tie!Thank you very much Jordan and the rest of the team!

I have purchased 13 vehicles from Royal on the East Side. Ryan Smiley has been amazing to work with. He bends over backwards to help his customers before, during and even after the purchase.Fantastic dealership. If you need a vehicle or maintenance, this is a great place to go. Going in, ask for Smiley and have a great experience.

We have purchased two vehicles from Royal on the Eastside. We are a married couple in our mid 70’s and needed hands on instructions as to using some of today technology. The staff is very professional and made our purchase a delightful transaction. They went out of their way to see that everything was handled without any issues and answered all our questions prior to finalizing the purchase. The sale person named Joe was outgoing, personable, and very attentive while handling the purchase. I will keep him in mind for future sales when we decide to purchase again. Joe is a great salesman.Thanks again to the staff at Royal on the Eastside.Jim & Diane

Royal on the East Side is amazing! Kyle Kelley in the service department is fantastic! He always goes over the results of my oil change with me patiently and kindly. Everyone there is great. I highly recommend them!

Our recent experience with Jordan Phillips was extraordinary. He was beyond patient with us as we shopped for a new Audi A4, and really went above and beyond to get us the car and the deal we were looking for. Ask for the guy in the bowtie if you are looking for a great salesperson, and someone honest, easy, and FUN to work with. Thanks Jordan and Royal - we love the new ride!

They helped me find my dream car for a good price! Couldn’t be more grateful for all the team member at Royal Eastside. My friend Jordan Phillips sold me my 2013 Nissan 370Z! He did a wonderful job of helping me select, test drive, and sign for a heck of a deal.

This was one of the most pleasant car buying experiences my wife and I have ever had. Jordan, our guy there, is extremely knowledgeable, friendly and always made sure things were to our liking. The dealership is top notch. Don’t hesitate to stop by Royal for your next purchase, you won’t be disappointed.

Absolutely fantastic! Workmanship is wonderful. So clean it looks new. Service is great. Workers are polite. Their rating should b a 10

We had a great experience working with Joe Blickensdorf on finding a new car. We were new to the car buying process and Joe was extremely patient with us. He never once pushed us and worked with us to answer all of our questions and help us find the right car. Much appreciated!

My husband and I drove 3 hours after work to go see what would end up being our newest car! Everyone was so helpful, knowledgeable, and willing to work with us. They stayed and helped us 2 hours past their closing time to make sure they delivered the best customer service! If you go there, ask for Sam Trezzo, he worked with us to make sure we were happy with the new car and the trade in. Definitely recommend!

I had a wonderful experience buying a car from Royal on the Eastside. Ryan Smiley took such good care of me that I came back to him to purchase a car for daughter! He’s extremely knowledgeable and efficient. You need to purchase your next vehicle at Royal and ask for Ryan Smiley!

Great dealership to work with. Kevin Herbert helped us order a new 2020 Outback. He made the whole process smooth and kept us informed with updates. He was very knowledgeable on the new technology when delivering the car. We are 25yr customers and have purchased several cars at Royal on the Eastside.

I’m LOVING my brand new Subaru Forester that I am leasing through Royal on the Eastside. Kevin Herbert was so accommodating and really listened to what I was looking for in a vehicle. As this was my first time leasing a car I was nervous I was going to be taken for a ride, but that couldn’t have been less true. Kevin was kind, patient, and went above and beyond in helping me find the right vehicle for me within my budget. I would absolutely recommend going to Royal on the Eastside - be sure to ask for Kevin, he won’t lead you astray!

I have brought so many cars from Royal on the Eastside and have been happy every single time. The service they provide and the follow up has been awesome! Jordan is my new dude there. He’s a former wrestler and chef, and an awesome automobile consultant, when it comes to selecting the right vehicle. We are loving the A7!

Clean, professional services and kept us informed on what was needed before on our Outback was fixed. Had it done and was in and out . Thanks Royal.

Justin Boruff in the service department has always been honest and patient with me whenever I need service or information. It is a relief to have found someone in the car repair industry that I completely trust. Also, when the time comes to purchase I will definitely request Jordan Michael Phillips in your sales department as I also trust him to be honest and sincere. Jordan brought me back to your company after I had a very poor experience: he convinced me to give you another chance. Kudos to these two remarkable employees!

Service was quick and responsive. We were treated very nicely. And Sam was a great help in acquiring all information about the vehicle we got. Thanks again!

I had a great experience at Royal on the East side. Kevin Herbert was friendly, informative and answered all my questions. Not one time did I feel like he was pushy. I love my new Forester and will definitely shop there again!

Sam at Royal was great to deal with! We bought from out of state and they worked with us and the purchase was easy and quick. Great dealership and great guys to buy from!

Royal on the east side it’s a great place to buy your car, the people there are incredibly motivated to help you find the right car for you! Jordan one of the salesman at the dealership was super nice and helpful.

Audi Service at Royal on the East Side were wonderful in dealing with an unusual issue with my Q5 that took patience to diagnose and fix. I particularly applaud Justin for his overseeing the process to the end in a very friendly and concerned manner and the technician who worked on my car. Thank you to Justin and his team for getting the problem properly diagnosed and fixed!!!

So far my favorite place to do car services. The stuff are nice and the price is reasonable. Just one thing that they said they provide car wash after service but they didn’t wash my car:( I believe that they just forgot since my friends who been there had their cars washed after services.