Steve took excellent care of me while looking for a new pullout couch. I keep returning for the customer service, but the furniture is a nice addition. They even delivered it! You wont be disappointed if you shop at the Furniture Exchange!

Store associate Kyle answered all my questions, was very flexible with purchasing options and helped me select a nice recliner. He was very professional and courteous, if your looking for a furniture store that offers great customer service this is your store in Bloomington!

Thank you Steve! I came in and you did resolve the issue. Gave me a new mattress!! Ill be recommending Furniture Exchange to everyoneMarilyn Grimes

Friendly, knowledgeable, and professional staff. Great quality inventory! Would highly recommend to anyone looking for any type of furniture for their home!

Very nice furniture that looks brand new. I came in here looking for a college budget dresser and rug. Definitely out of my personal price range but a nice place if your rich parents are buying your stuff or you are otherwise a mature buyer. Very nice staff!

Great customer service

We buy all of our furniture from here. Most recently our sectional. Kyle put on a fabric protector and its already been put to great use with 4 kids. Thanks again :)

Checked out the funiture there today, selection was decent, but the prices are high for what I was comparing to from multiple sources online which I can forgive due to being a small funiture store and possibly getting what I need now. BUT, the sales person today forced me to leave this 1 star review, complete disrespect for my questions as he talked down to me as a child, unable to answer basic questions about available colors, lack of professionalism, and total loss of salesmanship. I was ready to buy TODAY, but the salesman completely turned the sale in the opposite direction. Again, price is not a issue by obtaining what you need at that point of time but lack of professionalism and respect made me change my mind spending my money there. Will never step foot in there again. Be warned that you will be insulted and belittled IF you received the sales person I got today. Funiture and price was honestly not the issue today. Bought a nicer selectional at a competitor at a cheaper cost with excellent customer service. This place will be lucky to stay open with what customer service I received today. I recommend going to make your own judgements, this is just my opinion/review.

Amazing customer service!

Unfortunately I have noticed in this store that customer service is hit and miss and if youre there when the owner isnt you can bet you wont be spoken to or might not even see anyone the whole time you tour their store. If you arent sure what you want and need help I suggest Ikea or Longs Landing. If you dont need help order on Wayfair and let Steve get his nap in. Think about it, its showing up in a few days from a truck either way.

I talked to Steve about the style of sectional I was looking for and the first picture he showed me was exactly what I was envisioning! We live in Nashville, IN and delivery was 49 bucks and they are going to set everything up. It couldn’t have been a better experience. Their prices are unbeatable.

Salesman was friendly, knowledgeable, helpful and very efficient. Will definitely go back!

We went to get a dresser for my sister, and we ended up leaving with one super quick! Plus, we made a really affordable, and great payment plan for the matching dresser! The employees were super nice and extremely helpful! They had a great selection, and it was extremely affordable! I reccomend going here anytime you need furniture in the future!

I love this store!! ...highly recommend you browse their inventory first before you check anywhere else in town!! Best prices, best staff & best inventory!!

We were there for about an hour looking for a sectional and walked out with not only a sectional but with a diningroom table as well. The owners are very warm and welcoming! They made us feel right at home without over crowding us while we looked around.. We will definitely go back when we are ready to purchase a bedroom suite.

Blake and Stephon arrived in the promised time frame and were kind, courteous, and quick (but careful) to bring in our purchases. They went above and beyond and even helped carry some things downstairs that weren’t required in their job. Makes me want to recommend Furniture Exchange even more than before!

Good selection. Great service. Terrific delivery!

Received excellent service from everyone encountered at the store, and the selection was much more than expected. Prices are very reasonable and they have something to offer for any range of budget. In particular, their mattress set prices are impossible to beat anywhere else in Bloomington. Went to a number of stores looking and ended up coming back here and spending almost $200 less than what I wouldve elsewhere. Will definitely be coming back here in the future for my furniture needs.

Friendly sales people and the men who loaded my bed very nice.

Nice friendly man waited on me and they had just what I wanted

Great prices and very helpful. No return policy so make sure you are committed before buying. Would be a five if had a return policy.

Eh, its OK but I found the prices a little high.

Very nice place to go shopping for furniture.

Fair pricing with lots of options. I enjoyed shopping here. Very nice employees.

Feels like a car dealership with staff just trying to make a sale.

Just got a great deal! Friendliest store in town!

Salesman was very helpful. Seemed like a good selection of furniture.

Great selection and friendly staff

Nice people and great prices

Great people to work with & good products.

Great furniture, new or used. Great service!

Great staff. Matched my current furniture when I was looking for a dresser

The man with the hat was there and very helpful.😊

Its big and very clean, and the staff is very helpful

Clean, friendly staff, selection of furniture could be larger

Once in a lifetime I go there

I always find something for the home..

The price is right. Customer service second to none.

Pleasant people to deal with and reasonable prices

Excellent place to find second hand and new furniture

Doesnt matter how much you spend there its going to cost you money to have it delivered! Livingroom Center doesnt charge to deliver AND they will assemble it for you no questions asked. I didnt know that until after I bought my table. I am a college student that doesnt have a truck. No Refunds!!!!

Great place to get furniture that you need

Good deals very nice

Excellent service always

Awesome

Great selection but over priced.

Ridiculously expensive.