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Sam Leman Mazda Service
1604 Commerce Pkwy, Bloomington, IL 61704, United States
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Sam Leman Mazda Service
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Va
Review №1

Bought our first new car with the help of Justin Schultz, and we are very pleased with our experience and purchase at Sam Leman. Our Sales Associate, Justin Schultz was very friendly, mindful, and informative. Took care of us and answered all my question very well, along with other staff members as well. I did not feel any pressure while my time there, and my dealer informed us about everything offered and there at the dealership. I very much suggest taking a trip to Sam Leman when thinking about buying a car.

Ca
Review №2

Dave in the service center is a phenomenal manager/employee and person. He has been such a great help to me and my Mazda over the course of the past couple of months. Very professional, informative and most importantly honest when it comes to repairs and pricing. He genuinely cares about his customers instead of wanting to make some bucks. My “like new” car needed a whole engine and transmission replaced and he made a very painful process as stress free for me as he could. Give this man a raise or promotion!

Ma
Review №3

The Sam Leman service center is the best dealer repair shop Ive ever been to. Dave, who runs things, is very good at his job, great at estimating times and costs, and is a super nice and funny guy. The shuttle driver is very friendly. All the people who work there really know their stuff. Ive always been happy with the service, the repairs, and the costs. Totally recommend them.

Ja
Review №4

Brent and Dave with Sam Leman Mazda service are outstanding to deal with. Not only did they accommodate my special requests to have my flying Miata parts installed, they went above and beyond to ensure the work was done correctly. I have the utmost confidence in Brent as my mechanic and I don’t foresee myself taking this car to anyone else while I remain in the Bloomington Normal area. If you have a Miata or Mazda that needs some service, do not think twice about calling Sam Leman service.

Ma
Review №5

We bought a Mazda CX5 this past week and WE ARE IN LOVE! Jon Aden was, absolutely, the best person we could have worked with. From organizing what car we could get to finance, it was an enjoyable experience which is unheard of in buying a car. Jon really listened to our concerns and wants in a new car and he brought it to real life. We came in thinking of getting a certain car and after talking with us, Jon pulled several suggestions for our needs. We could really tell he heard us and cared. After test driving the Mazda and researching the car, we knew there was no other car we wanted or needed. My husband had to use the Mazda this week for a road trip, and he texted me that its the best car hes driven. Jon doesnt just want to sell the car, he wants to make sure that his customers are fully taken care of, safe, and happy. Mo and the rest of the team members are fantastic...such an enjoyable group of people to be around. You can really tell that all of the people at Mazda truly care for your best interest in such a big investment. Thank you Jon and the Mazda team!

Ma
Review №6

Jon Aden sold me a Dodge Durango and the whole experience was the best! He was super nice, didn’t pester me, and once I found a vehicle I was interested in he was able to show it to me the very next day. The entire time we were there they treated us with kindness and I felt like they’ve known me forever there.We were there for only about 3 1/2 hours total and everything went super smooth and super easy. Everything was explained very clear and very well to us so we knew what we were doing. I would recommend Jon and the entire Mazda dealership location for anyone looking for a car in Bloomington!

Ai
Review №7

Bought my first car from Dan W, great experience!

Ca
Review №8

Always great service! Dave is the best!

Mi
Review №9

Bought a Fusion this afternoon, and Jonathan made the experience fun and painless. I would very much recommend for cars or service, as everything was great!

Sa
Review №10

Quick and great service...! Loved the stay at dealership during my car service.

Ta
Review №11

Sam lamen is thr worst dealership I have ever been too.. I bought a used car and was sold a warranty that was not valid .. the car ended up needing a new engine and it couldnt get fixed because of the voided warranty I was sold

Wi
Review №12

Great experience with Dan and he helped me found the car I wanted and he didnt give up until he found the right car and price that worked out for me and glad I made a good purchase thanks sam leman mazda and once again thanks alot dan for your good service.

Ka
Review №13

Recently, I moved to Bloomington and it was my first experience with Sam Leman Mazda. The service was exceptional, promptly at 7.30 am I went and they took my car for service.They’ve a shuttle service and they dropped me home. After service was done, they asked me time preference to send the shuttle for pickup. Once I picked up my car, next day I received a call from customer service to get the feedback which was awesome 👏🏻

Br
Review №14

Victor went above and beyond to make sure I was able to get my second new Mazda. He communicated well and even sent me a video of the car. He was professional and I appreciated his customer service. I would strongly recommend Sam Leman Mazda.Brian Cannon

Al
Review №15

I scheduled to have a recall done on my car. I had to wait 2 weeks for them to have the parts, understandable. However when I took an hour off from work to drop my car off, only to be told that the dealership sold the recall parts to another dealership.

Sh
Review №16

Quick efficient service

Mi
Review №17

Been coming here for service on our Mazda6 for about a year now. The staff is always friendly and professional and service is prompt. Dave is especially great and you can you always count on him to look out for your best interests. We simply wont be taking that car anywhere else unless were backed into a corner.

Ti
Review №18

Quality folks here. Had a 2005 Mazda 6i that I had serviced for years. Staff was always upfront with what was needed. Shuttle service was always prompt with pick-up/drop-off.

Ja
Review №19

Mazda service is great, very timely!

Ca
Review №20

Always friendly, quality service!

Co
Review №21

I would not recommend using this place to buy a used car. I understand that buying a used car you will have more maintenance required but 2 days after we drove it off the lot all 4 TPMS sensors broke and there was no oil in the car because they failed to check it and change it before selling it. The dealership is clearly money driven and will sell you a junk car and then avoid any questions you ask! We were lied to multiple times. I will never buy from a Sam leman dealership again. Don’t buy a used car because it will be junk.

Information
9 Photos
21 Comments
4.6 Rating
  • Address:1604 Commerce Pkwy, Bloomington, IL 61704, United States
  • Site:https://samlemanmazda.com/
  • Phone:+1 309-662-5000
Categories
  • Auto repair shop
  • Car dealer
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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