I had a small tire emergency, and they were the only place in town that would fit me into their schedule. Even when they, themselves were completely booked. I will hands down always take my tire issues to them in the future. They’re super helpful, super friendly, and have competitive prices!
A great family owned small business. They are very nice and seem very fair and upfront. I will definitely return and recommend them to anyone
You will find something here at pro tire you will not find in most automotive businesses in Bloom-Normal….honesty. I’m not taking my car anywhere else but pro tire and auto. Done right at the going rate with no B.S. Steve and crew, ya they are the best.
The people are so kind and fast. I was at the nail salon next door when I noticed that I had a flat tire and I walked over to this place. The guy could tell I knew nothing about tires and was able to take perfect care of my car and got it fixed for me. I highly recommend them for anything you might need done!
This is the place to go if you ever have any car issues. Very friendly staff, they call you to keep you updated on your car, and go the extra mile to ensure everything is working appropriately.
The staff is friendly, professional and knowledgeable. Prices seem to run about the same as others in the same business. You can get in for an appointment fairly quick. Location was easy to find, large lot with 15+ parking spots shared with other business, cant remember if there was handicap parking, but shop is wheelchair accessible, customer restroom available.
Just took my truck there. The customer service is great. U can tell he runs a honest shop. Tires look great and got rid of a problem another pls f left me with on my brakes. AND told me I still got a couple months before replacing them.Will be taking my all my company vehicles there from joe on
Steve always gets you taken care of quickly and at a fair price.
I recently decided to purchase a car after living 4 years without one. I ordered a car using Carvana and went to Pro Tire on the advice of a friend for an inspection the day after the car was delivered. Steve was really accommodating when delivery of the vehicle was delayed, and ultimately his inspection helped me decide to return this car. I believe Ive saved myself a lot of costly problems down the road by bringing my car to Pro Tire, and they even waived the inspection fee.I will definitely be coming back to Pro Tire to have any used car Im considering buying inspected, and will be using them for any maintenance and service I need once I find the right car.
Ive been a customer of Pro Tire for about 15 years. Have a great relationship with the owner. Besides tires, theyve also done numerous types of service on the vehicles Ive owned. Ive always been satisfied with their work.
Highly recommend Steve and Pro-tire staff. As a father of 4 younger drivers, my highest compliment is that I’ve grown to trust Pro-Tire with my family’s vehicles over many encounters. They’ve been consistently fair, honest, competitively-priced and have provided quality work. Wouldn’t use anyone else.
Great customer service, great atmosphere. The people are very nice, explain everything clearly and prices are very reasonable. Will be bringing them my car from now on.
These guys are the best. Took my sons jeep in for repairs. Diagnosed the problem and got the car back earlier than promised. Terrific!
Awesome service at a fair price. Got two cars worked on, and will be back.
Fast service with good Prices and Great Employees
Every visit here is always fair and straightforward. My vehicle has been repaired with efficiency and quality. Id recommend this place to anyone needing to get work on my vehicle.
Excellent price and service.
This is my go-to mechanic, they explain things clearly and don’t try to sell me on something I don’t need. If they see something coming up, like my tire tread is getting low or I’m coming up on 200k, they give me a head’s up.
Great people and great prices. 10/10
Steve is always great! I would recommend Pro Tire to anyone looking to have some work done or needing new tires.
Steve is great to work with. Very honest!
Always a great experience. Whether you’re buying tires, getting an oil change or in need of professional guidance in vehicle maintenance Steve and his team go above and beyond. I missed an appointment last week and totally forgot. When I realized they got me right in and took great care of me as always. I know as a business owner how something like this can throw off your day, they made me a priority, even when I didn’t!Thanks everyone!
Wouldn’t go anywhere else! Family owned, not corporate! Fair priced, friendly, excellent customer service! They take the time to explain what needs done! Not like other shops that use the “scare tactics” they will only sell you what absolutely needs done!
Awesome place, super nice staff. We brought our car in on a Friday that needed a TON of work and they got it done in one day and even stayed late to finish. That’s saying a lot for a Friday night. Very fair pricing as well. I will be bringing my two cars to him for all my services from now on.
Finding a good mechanic you can trust can be difficult. When Pro Tire was recommended to me by _several_ people I decided to take my car to them. Since then I have continued to bring all my vehicles to them. Their service is excellent and their service friendly and professional. I *highly* recommend them. They are that auto service place that is good and that you can trust!
Pro tire and automotive is where I go to get my oil change done. Last week I went there to have a new car battery put in.
Do not go to this garage, especially if you are a woman. I would give this place negative stars if that was an option. They seem polite and kind at first, but its all an act to make you trust them enough to accept the bullshit lies about whats wrong with your car.I brought my car to get a diagnosis on a rough idle. The manager stood there with a concerned look on his face as I described the intermittent idle problem and assured me theyd do their best to fix it for me. Two hours later the manager calls back and tells me that I need to replace the upper and lower intake gaskets along with the spark plug wires for a total of $1300. This is after the so-called student discount on parts. When I voiced my disapproval of this price, the manager then tried to sell me a line of credit to pay for the costs.It sounded like a scam so I took my car to a nearby dealers service department, and they diagnosed a completely different problem within a few minutes (the air intake sensor needed replacing) for a total of $250 for parts and labor.Thats a difference of $1050!Theres no way that an experienced mechanic would accidentally misdiagnose the car that badly considering all he needed to do attach a reader to the cars computer to get the code. They misdiagnosed it on purpose to try to scam me because Im a young female and they assumed I didnt know what to do.
Steve and his staff are outstanding
We have been taking all of our vehicles to Pro T & A for about 20 years. These are honest, conscientious mechanics who tell the truth. If there is a less expensive option, they tell us. And, there work is reliable; done right the first time.
Very bad service they only care about money and if they do give you a good deal it only means that they are making enough money off of you. I had their service twice and the third time I sent my car there they used my situation to make profit. I got my car fixed at other place with 300 less cost then what these guys were charging me.
My wife brought my car in for an oil change and I was surprised at how inexpensive my fully synthetic oil change was when I got back from my trip. When I called thinking there was a mistake and they used conventional oil, Steve said, oh no, I just have had a lot that I bought cheap and just passed the savings on. You will not find that at any dealer or other shop! Amazing, they are great and super nice to my wife. That means a lot.
I have wonderful service on all my cars and five teenagers cars over more than ten years. ...Honest opinions and fair prices. It is nice to know a mechanic I can trust.
Brought my van in today because it was making some odd noises when I would turn. Pro Tire diagnosed and fixed the problem for no charge. I trust these guys. They are honest and do good work.
Steve is always more than helpful. Goes out of his way to find what we need or squeeze us in. Never tries to tall you into unnecessary work. Always fair!
Great prices and service.
I am a mechanically sound person so most auto repairs I complete myself on my 99.5 Audi A4 1.8TQM. Whenever I do repair price checks, Pro Tire always seems to beat the competition and since I have used them for about 5 years now, I have never had any problems with their repairs. The staff is very professional and polite. I recommend Pro Tire service to all my friends. Sometime if parts are minimal or service is quick...Ive walked out without needing to pay a dime!
Fast friendly service
Pro tire is a very trustworthy auto shop. I went there several years ago when I was new to town, based on online reviews. The guys are courteous and upfront about everything. Never tried to sell me stuff I didnt need. I took both cars to them, bought tires from them and even got their advice when selling one of my cars. Unfortunately I no longer use them as I have moved, but I would recommend them to anybody!
THE BEST, HANDS DOWN! The only thing worse than buying a car is paying to fix one. Im so grateful I found the guys at Pro Tire & Auto who I can trust. They have helped me out numerous times, always do a great job, and treat my wife and I more than fair.
The guys at Pro Tire have always been great to me. Honest, reasonably priced, and always pleasant to talk to. Do yourself a favor and take your vehicles here.
Great guy does awesome work on your vehicle
When you go here to make an appointment the young man acts as if he’s doing you a favor. He is extremely rude
Really cant say enough about the service I received from Steve, Forrest, and his team. Steve made sure I was satisfied with the job and did everything to make the service situation right. Although it was likely frustrating issue for his shop he listened and tackled problem with positive attitude. After leaving Steve would tell me to let him know if issue was resolved and if not we would get it right. Will be taking family cars to him from this point forward.
Oh wow, so just today with a temp. of about 10° a man and his wife just needed a little air in a tire, MANAGER refused to help these people. I felt so badly, its very cold out. Then the same family asked to PURCHASE A 15 inch rim - the MANAGER ( again ) says a 15 inch rim is quite rare. Im not a mechanic, but I see 15 inch rim on lots of vehicles. Wow meanwhile, these people are stranded now - they were just freezing. The MANAGER told the man - sure do hope you get your broken down vehicle out if here. How very sad. Wow. What comes around goes around. I hope the couple ended up making it home safely
Very unprofessional and liars! Treat women like dirt.. dont fix a car right and dont like being called out on it! 0 stars!
So, I call this place and ask to have new brakes/rotors, oil change, and want them to install new tires on my vehicle and I already have the tires because I got a good deal from Discount Tire Direct online. I have purchased several sets of tires from them and I have a credit card with them that makes it convenient. I typically take them down to a REAL tire store down in Clinton, IL and they have always installed them, no questions asked...they are a TIRE store, after all. This time, however, because I needed brakes/rotors and oil change at the same time, I figured Id give these guys a chance. Pro Tire and Automotive tells me that they wont install customer supplied parts due to warranty issues. Warranty issues? I bought the tires from somewhere else, so why would I come back to Pro Tire for warranty issues? Sure, if they didnt balance them correctly or something, thats on them, but the tire warranty is the responsibility of either Discount Tire or Goodyear. Not only did this place just lose a good amount of business on this vehicle, they also lost a customer who just used them last month to install new brakes and rotors on my wifes Suburban ... our family has SEVEN vehicles...too bad for Pro Tire and Automotive...will be taking them someplace else when we need work done.
I recently bought a car through Chevy City and they have the 3 month warrantees on their vehicles, well they wanted to charge me $50.00 just to look at my car. I took my car straight to Steve and they found that a little rubber piece fell off my muffler. What did they do? They fixed it for LESS than $50.00! My family has been going to Steve for roughly 20 years, and that definitely is not going to change.
These guys are great! I had a noise from my brakes and also asked them to price replacement of bushings in my front end. The brake noise was just dust so they cleaned the drum. Even though the bushings had some dry rot they said the front end was tight and did not need any work. Another local well known automotive mechanic had quoted $600 to replace the bushings.Pro Tire did not charge me a cent for the brake and front end inspection.
Weve been taking our vehicles here for a few years now and we keep going back. Jeff and his crew have always been very up front and honest with us about pricing, needed repairs, etc. Unlike other mechanics, weve never once felt swindled or taken advantage of here.
Very honest and straightforward. The staff will work with you to make sure you get the best service possible, and they wont try to cheat you.
Best in town! Very honest and easy to work with. Highly recommend!
These guys are locally owned, professional and honest. They are great... they once fixed my sons tire for free.
I gotta say Pro Tire just saved me roughly $800. Against my better judgement I took my car to Sears for an alignment adj on Saturday (they were the only place that could get me in at the time). Sears told me I needed new front ball joints, new sway bar links, and a coolant flush for a total of roughly $900. I took my car to Pro Tire (to get a second opinion) and had them check all of those things, and they said I only need new sway bar links (they were broken), and an alignment. So for $120 Im cruising down the road fixed and happy. They were honest and could have taken advantage of me, but didnt just lie and say that I needed those items fixed, but instead honestly assessed my car and only fixed what was needed. screw sears!
Best place to buy tires and have your car worked on
Awesome shop! Reasonable rates and very knowledgeable and helpful staff.
The staff is super nice but within a few days, following every tire rotation, one of my hubcaps goes missing :(
Theyve always taken care of my familys cars. Honest, always do a good job and make me feel like my concerns and worries about my car are being heard. Always come here first when I have car issues.
Friendly staff but gave me a quote of what they thought was wrong with my car without actually looking into my car. Just junk in my fan blower- simple thing.
Great service. Good prices!
Great service, good price, friendly staff.
Went here for an issue with my spark plugs on one car and got the brakes changed on the other. Knowledgeable, friendly staff and quick service.
Trustworthy auto shop, will always work to get you what you need rather than pushing unnecessary parts or services.
Thank you for saving the day with my flat tire ☺️
Got me in and exceeded my expectations.
Pretty pricy!
Experience was good!
Great service, knowledgeable technicians
Ok