Made my third purchase from here on Saturday, and Im beyond thrilled as always. Ordered wheels and tires on Saturday around 11, and got the text they were in and mounted today. From a miscommunication (totally on my end) I thought they were being put on my vehicle tomorrow, they meant they should be in their shop by Tuesday. Even though I was the one that heard wrong they didnt hesitate to make it right, and had them put on my car TODAY in less than an hour!!!! I will never go any where else from here on out!!!! Thank you Zach for all your help from start to finish!!!
Always great customer service at a fair price. Quality work every time. From tires to lift kits to putting in a new transmission. Always A1 service.
Had a lift kit installed on my truck, paid over $1000 in labor and had an awful experience. They ended up damaging the hubs on my truck and told me it was my brakes when it wasnt. Spent another $800 trying to fix it for a month myself before I could convince them to they were liable. They did end up replacing the hubs free of charge after 3 visits and a month of waiting. I also scheduled an appointment for them to look at it, confirmed my appointment, drove 30 minutes, only for them to tell me the mechanic is on vacation and Id have to wait another week.
Would not recommend anyone to purchase wheels from this company. Dealt with an individual by the name of James. Was quoted on a set of wheels and tires for $4100. Advised him of competitor for the exact same set at $3300 which he matched. Was too good to be true to match $800 but I went forward with it. The following day, asked him to send me an invoice so I can place the order. Immediately made the payment and he informed me that the tires were on a 60 day backorder and attempted to offer me a non-equivalent. Therefore, I attempted to cancel the order and was told that the invoice states there is a 20% restocking fee. WTH?! Should have informed me the tires were on backorder before he sent the invoice. How can you hold a customer liable for a restocking fee when you dont even have the item in stock?!! Bad business. If you want better service, immediate response/communication, I suggest you go elsewhere. Now, I have to dispute the charges with my credit card company. Forgot to mention, they do not deliver to a residential address.I was advised they will deliver to my local Central Transport for pick up or give them an address to a Pizza Hut and they can have it sent there. SMH.
Call there and ask for Andy. He knows wheels, and will get you the perfect set up. They have unbeatable prices and are very careful with your new wheels. They have tpms sensors and all different kinds of lug nuts. I also like that they have black sticky weights so you dont notice them as much on black wheels. Very happy with them all the guys in the shop too... Thanks guys!
Great service!
I don’t own a truck but my buddies over at perfection make the trucks here in Bloomington look like professional work. and how glen built his empire is a great story. love u guys at perfection. Hopefully can be a full part of the perfection family in the near future
Great as usual.
Good guys..took care of me right. Check them out. Good prices too
Y’all really need to step your game up...2 days in a row our vehicle is still not done, my husband is in the shop helping the mechanic work on his own truck. While at least 5 other employees are just walking around talking. Don’t tell people times if you can’t do it. You need some organization before you flop.
****update. Emailed Glen under the contact info on the website, responded immediately and made it right! He overnighted the lug nuts to us and we were finally able to get the tires on. He advised they were extremely short handed, which I understand being the holidays. I truly appreciate his efforts to correct the problem. We will be using them again but I will definitely ask to speak directly with Glen.Took over a month and half to get the rims and tires was supposed to be shipped out in 10-14 days. No tracking number was given had to call a 100 times just to get a tracking number. Finally get the tires and they sent the wrong size lug nuts! Horrible customer service. Will not be using them again.
Excellent service! The prices here are really given at a good deal. I noticed the employees were extremely friendly and helped me find exactly what I was looking for! Will be back!
Ordered my wheels June 4th and was told 2/4 weeks, on week 4 I’m told they should be in polishing and that American Force was backed up from moving( ok that makes sense) few weeks later I reach out to the owner cause I was mistakenly told they were shipping and no one would respond to me. The owner got back fast and told me I shouldn’t have been told 2-4 weeks but he spoke with AF and said the wheels were a week out, 3 weeks later I’m told they’re about a week out again, after another few weeks I ask for my money back but the wheels show up the next day, and they said they would upgrade my tires to a better brand which I appreciated. They told me they would ship by Friday at the latest, and on Friday texted and asked me for the address cause they were shipping out that day, didn’t get any shipping info until Wednesday to find out they didn’t ship them until Tuesday, and that they’re not being delivered to the address I provided....communication was frustrating not being able to get ahold of someone for sometimes a few days.
The deals here are incredible. Whenever I need new tires or wheels on my F-150 I come to Perfection Wheels. Great service and saves you some money
I got my ford f150 wheels done here and was blown away with the customer service and quality of work! Everyone was very kind and helpful and treated me like family. Definitely coming back whenever I need any work done in the future.
Got my Jeep wheels done here and was blown away with the customer service. They were very kind and helpful. I also talked to Glen while I was there and Glen had my trust from the beginning. Definitely will be back, you have a customer for life!
I love this place! I have a family of 5 that all drives, and the people here make us feel at home every time. They’ll take care of all of your needs quickly and efficiently. Check them out!
Hands down the absolute best deals I’ve find this far! Called and had nothing but great customer service! Highly recommend! Definitely will be back!
Great job on the detail job, definitely would have gave 5 stars. However upon completion the office manager could not reach us right away since we were at lunch, instead of being patient he smarts off and makes unnecessary rude comments when we call back. I will take our business elsewhere, I was actually considering buying a very nice set of rims and lift kit...We all have bad days I get it,no excuse for the negative attitude.
Absolutely best customer service. I’ve worked with Glen for all my wheel/tire and suspension needs for over 5 years now. Only business that will get my business. To all the guys that play apart at the shop, keep up the good work!
As I wanted to upgrade my 2015 Chevy Silverado, I wanted a leveling or lift kit. As I called in the process was as smooth as ever. They put on a 3.5 inch RoughCountry lift. My truck drives just a smooth as before and looks like a BEAST on the road. I would recommend Perfection Wheels for any needs from lifts to rims. They made me feel welcomed and were professionals in all they do.
Looked all around town for deals and found the best ones here. My truck has never looked so stunning with its new wheels and tires. Great success!
I took my Jetta here for rims and tires. The place is very nice and the prices are great. The staff is very friendly and helpful. They also answered any and every question I had. Absolutely recommend anyone!!
I live in Florida and there is wheel shops all around me, I chose to go to Perfection Wheels because they are very professional, polite, and they gave me a good deal, he even gave me free shipping. The man gave me his cell number and helped me through everything. Thanks perfection wheels im looking forward to getting my rims in the mail and i WILL be recommending my friends to you!!
Ive bought two sets of wheels and tires from them. The first time was great, no issues. Second time I ordered and installed them myself. After installing, my tpms light came on, so I attempted to bind the sensors and discovered there are none. I attempted to get in contact with someone to ask, and never got a response back. Now to some people this wouldnt be a big deal, however to car enthusiasts it would drive you crazy having a light on the dash on. Now I am told it will be $100/tire to install sensors. If they were such a professional shop they should have installed the sensors knowing the vehicle they were being installed on, or at least informed me of an additional charge for the sensors. They are too concerned about quantity rather than quality. I will never purchase from them again and would not recommend them to anyone.
I’ve never had a bad experience at this shop! Great customer service and quality product always. Highly recommend!
After 3 weeks of attempting to contact “Perfection Wheels” I finally applied for credit, and was immediately approved. Upon being approved, someone from PW finally text me and was very helpful. I didn’t 100% have my mind made up on the set yet, so I said I’d get in contact in a few days. Cyber Monday rolls around and I see a screaming deal on some wheels I’ve been looking at. Text one ofthe DOZENS of numbers they advertised on Instagram, and one finally text me back. Gave him all my info, including my financing from THEIR PREFERRED LENDER! That’s the last I’ve heard from them. It’s been almost 3 weeks and I can’t even get a response from these clowns. No shipping info. No invoice. I’ve texted. I’ve called. NOTHING! All the time while they post “featured customers” all over their social media. Seems to me they cater to guys spending 5k-10k on wheels so they can post it as advertising. Don’t waste your time.
This place is great and has incredible service. They gave me great info on what I needed. Highly recommend Perfection Wheels!
The wheels at this place are perfect and have great deals on them. They are affordable and are in very nice condition. I recommend stopping by
Great place to go to. highly recommend. great service. super quick
Got new wheels for my Jeep here and my car looks great. Service was 10/10, and they’re super polite. Would recommend!!!!
10/10 service from the moment I walked in. Nothing but nice people working, five stars doesnt do them justice. They installed my wheels in no time, and it looks great. Their products are unmatched and I couldnt imagine taking my business elsewhere.
Perfection is my go to for new truck rims and tires. Got my first set in 2014 and I havent went anywhere else since. The drive from Missouri to Illinois is worth it as the quality is unmatched.
Perfection Auto guys did a incredible job on detailing my F-150. Buffed out a few scratches that I thought we permanent. Soooo Happy!
Always have a great selection of wheels and tires In stock and always have great deals as well! Everyone there is easy to deal with.
Great service. Perfection wheels fixed my 2008 Toyota FJ Cruiser completely. Thanks perfection wheels
Great place to go for all your wheel and tire needs. They have great deals and a huge selection!
Purchased some American forces off the store, and they came out shining like the Dutchman’s treasure chest. Very satisfied with the the service I received from perfection wheels.
A friend recommended me to perfection wheels so I looked into them and they have got some great deals and customer service was exceptional! Highly recommend to anyone looking for some new truck shoes!
Very helpful staff over there at perfection wheels always got what you need. Got very affordable payments on there set of wheels!
Not sure I could trust a company that holds a contest and once its over, doesnt follow through! Just another shop asking for likes then falls through when its time for them to keep their word. They even went as far as to delete all mentions of the contest on their social media.
Bought some some American Forces for my f-150, shipping was fast, my wheels got here without a scratch, and the order was correct. Thank you Perfection wheels!
Best deals and town and incredible customer service to add to that. Extremely helpful and my car is driving great now.
Best deals on American force wheels out there. Great customer service to get you looking right!
Great service, always the best deals. And never leave questions un-answered! 10/10 would recommend!
Hands down best place to buy wheels for your vehicle. Fast shipping, great service, and even better deals.
They have some awesome deals goin on and a super helpful staff made for an awesome experience! I will definitely be back in the future and I highly recommend!!
Great product and great customer service helped me find exactly what model I was looking for, will definitely be doing business again!
The deals here are absolutely unbeatable! I was treated with great care and I will be coming back.
Great customer service, really felt like i was being taken care of. Looked for a while for a good deal and this is the cheapest i could find, will be coming back in the future!
Very knowledgeable employees! Great service and best prices in town
Amazing prices and service at perfection wheels. Cant go wrong.
Deals are great. Customer service is a 10/10. Would recommend to any of my friends
This place is amazing! Ive had 2 SUVs done here a year apart and the service was great both times. I picked out wheels and had them installed immediately after purchase. They even do financing which is great if you cant always pay for them up front. 5 stars all day!!!
Great customer service, and awesome prices. Definitely recommend!
Best for wheels and tires in the country. Got my Dodge Ram tires there and the service was great!
These guys have the best deals around. Highly recommend them!
Great customer service and good deals every time you go in. Would recommend.
Amazing shop and they treat you right! Great deals on wheels and tires as well!
I just got my 35s replaced on a road trip. Employees all very helpful and nice. Quick road trip crisis averted!!
Got us in quick and did an awesome job so we could get back on the road.
Awesome staff. Owner is super knowledgeable about all the products offered. Unbelievable amount of wheels and tires on hand! I couldnt believe how affordable they make buying wheels and tires combos.
Great tires, affordable price. Corolla has never looked or driven better.
HORRIBLE CUSTOMER SERVICE!! Id give negative stars if possible. I bought a set of wheels and tires from here. I spent $5,220 for the set and when they arrived the tires are so out of round I cannot even use them. I called to see if they could help me They said they would check the warranty and call back. Never got a call back so I called again. They said to send a video so I did. They never responded. I texted them again and they said they would work on it. This goes on and on me reaching out and them saying they will get back with me and they never do. Eventually they promised to warranty them and they would send the tracking info. Even before my wheels came in, I would call to check on them because they were custom built wheels and the same thing would happen. Ill check and call you back Never would hear back. It has been well over a month since I got these $5,220 tires and wheels I CANNOT USE!!! I still have not gotten tracking info or heard any contact from them. Will never do business here again and would never recommend it to anyone. Once they got your money they do not care about the customer.
Great place to go very detailed and nice. 10/10 recommended!
10/10 service from the moment I walked in. Nothing but nice people working, five stars doesn’t do them justice. They did excellent work on my truck and were so kind.
Very friendly and helpful staff. Would recommend to anyone!
Great fast service good atmosphere did great work on my car 👍
Excellent people to work with, fast shipping, amazing prices, amazing customer service!
They have amazing deals and every time I walk in I never leave dissatisfied
Great service Best prices and deals around by far !
Had a great experience, the workers were very helpful with what I needed accomplished.
Customer service is unmatched with unbeatable prices on whatever you need!
Great company! Their deals are the best hands down
They have a huge selection of wheels and tires with the best prices, definitely recommend!
Great customer service as well as some really nice deals on tires.
Great service and awesome prices every day!
Everyone was friendly and explained everything I needed to know about my new wheels/tires. Great price and great customer service. They were quick too.
I never knew exactly where to get stuff done for my truck. A friend recommended perfection wheels and I couldn’t have been happier with my experience
Great prices all the way around plus the customer service was outstanding.
They have great deals on wheels and tires and get you want you want without hassle
BEST customer service out there highly recommend for anyone who needs wheels and or tires
The service was immaculate!!! Truly, I have never received such great deals!
Awesome place. Great service. Andy and his better half are friendly. Ill definitely be back
Great customer service and awesome prices!
Great service, very friendly, and very fast! Did everything I asked
Good job on my car. Nice people. Decent prices. 👍
Really nice wheel sets and really reliable place to get wheels American forces are the best wheels
Unmatched customer service and unbeatable prices on anything you need!!
Can’t beat the prices! Great service and friendly place!
Great service on my 4Runner, have recommended it to all of my friends and family
Great place with great assortment options with wheel/tire combo. Great great personality assistance
Best deal I could find on short notice.
Hands down best deal around on wheels and tires and I checked everywhere even in surrounding towns that claimed to be cheapest in the end PERFECTION beat them all thank you so much you have gained my business for life..HIGHLY RECOMMENDED A+++++
Great deals, bought a set of wheels and tries and a leveling kit for my truck they did a great job on install, couldnt complain definitely recommend
Great deals wouldn’t go anywhere else!
Top notch service! & rock bottom prices!
Always helpful, giys there go above and beyond to give great serivce. I recommend talking to Andy Winton, his customer service exceeds expectations when comes to finding you best deal on wheels and tires. No matter what kid wheels, toers, lifts or extras your looking for Andy will grt you what you need for best deal he can.