Extremely helpful and friendly workers who show a sincerity to help.Very good prices, large variety and selection of different vehicles being a well organized environment.A little drive for me but my first go to place when needing replacement parts.
Paid for an alternator at 3pm thurs was told they would have it out first thing in the morning and they would call me. At noon wich morning had ended I called and was told its one of his next orders. I went there at 1:30 in the afternoon cause my paitence was over. Walked in and gave them reciept. He comes out with it. I took it and walked toward the door and said you didnt call me. He yells what? I turned and yelled you didnt fing call me. He screames it just got done. As I was driving out he comes out and I say they said first thing this morning when i paid. He tells me not to come back 😆 never again. He heard many things I cant say on here. Idiots. Im Done.
Staff is professional and patient, even with rookies. I purchased parts here several months ago and while they did not have the part I was looking for today I discovered that desk staff could also effectively handle a grown woman having a sobbing existential crisis with ease and grace. Would recommend to anyone for parts, but let’s not overwhelm them with too many existential crises.
Great people fair prices easy to deal with go get your parts at Lincoln truck and auto
Absolutely awesome. I needed a part for my 2011 Dodge Journey that was not available from the dealer or Auto Zone, OReilly, etc. They had 3 Journeys to choose from and one had the same type of tail light as my car does. Took the tail light off, got my part, paid for it, and was on my way. You are a life saver and I am so happy I reached out to you and so happy you had the part I needed. Thanks again...
Decent service but they are short on the phone and seem like they don’t really care until it comes to payment. they helped me find the part i need but once i finally got it ordered about an hour later he told me they sold that part the morning of and that i can only buy the newer more expensive part. at one point i was talking to an employee over text and saying “so you’re sure this is the correct part” and he replied saying it’s what he does for a living.. when all i was trying to do was double check because we ordered it online and i’m in a time stamp and need to be 100% sure it’s the right part for my car. they have decent pricing but i’m not 100% sure if i can trust them yet. we will see when the part comes in.
2020 —- DO NOT IMPOUND YOUR CAR HEREHad my car picked up to be impounded, they sent me on a wild goose hunt for a “junk title”. 2 weeks later I get a call from a tow company stating they towed my car off their lot and it’s now being sold to someone else. I literally lost my car, while witnessing it be sold to someone else, with this company as the middleman. I HIGHLY ADVISE TO FIND ANOTHER LOCATION, take this as your kind warning ⚠️
Drove 2 and half hours to pick up $600 worth of parts which the most important was a back glass they ended up breaking the night before and neglected to call to tell me. I walked out with nothing.
I have purchased multiple parts multiple times and I am very happy with my purchase EVERY time. Highly recommend!
They have the best customer service anywhere around. Very polite and will do what they can to help you find what you need at a very fair price.
Tried to do some dealings with the place acted like the junk was gold. Searched around an got the parts cheaper. Bought one part, handed the clown at the desk cash an he put it in his pocket. Lol.
Years ago, I shopped for used parts simply because I couldnt afford new ones. And now iv got an work car that I really would rather put used parts in to get me by. (Time hasnt changed much) in short.This is by far the best, most organized, andclaenest, junk...(wrong word). RECYCLING YARD Ive ever seen. GOOD JOB FOLK!
Michael, Tony and mason are awesome people ghost approved
Love this place!
Absolutely corrupt business and staff. If you have a problem, they tell you to “take it to court”. Go anywhere else
Drove an hour and 45 minutes to get a part for my car. They didn’t keep track of their inventory well so I wasted 4 hours of my day.Prices are ridiculous too.If you’re gonna charge so much at least make sure you have your inventory correct.
Recently purchased a used engine from them. Everything was great.
Never had a worse experience in my life
Short Version : I endorse this business.Long Version :For starters I am in no way shape or form a mechanic, as I chose a different path of expertise in life.I was having trouble with my Windshield Wiper. When going above 30ish Mph, my left wiper just would not contact the window. That can be a problem when its raining and you are driving 100 miles 1 way.I replaced the wiper blades, and the actual wiper arm not once, but twice for good measure. I then did some research and came to either the motor or the wiper transmission as the problem, and since they went back and forth fine, and the metal bars were wobbling, I thought for sure it had to be the wiper transmission. After getting quoted 400 bucks to fix it, I said screw it I would rather try to do it myself, because lets be honest, its 2018 and if you are not rich you are poor. Anyway I digress.I called this spot and they said they had one, but I had to pay first because they had to pull it from the vehicle. Which I totally understand, because time = money. this is a point that will be brought up later in the story.I went in today and talked to Mike, and another man, cant remember his name (not my strongest skill). Mike asked what it was doing and if he could see. I showed him and he immediately told me the bars that were wobbling were supposed to have some give and conveniently was working on one and showed me inside. He then explained that it was probably due to an after market arm being used, and the factory ones were heavier duty and then he bent that one a bit (which helped - not %100 but shows that it is probably just that make of wiper arm).So this brings me to the review. Mike spent time (again money) showing me the best route for me (the customer) which directly conflicted with him making money. He did this with respect and no judgement, understanding I know little of this subject.I can safely say that any time I need a part at all from here on out, as long as I am within 100 miles (and its not raining too bad) I will go to this place for parts, and will also recommend them to everyone. In 2018 its nice to find a spot that has good customer service, plain and simple.
Terrible service. Drove from out of town to. Get auto part. Had to wait 3hours for part even after telling them i was from out of town.
Terrible a guy followed me out and harassed me the entire time i was here used aggressive words and made me feel uncomfortable around him i just needed one part and the people upfont were acting foolish and making fun of my appearance this is a joke of a business if thats what costomers can expect to be greeted with coming in
When it came to getting an engine paty didnt have to take it off myself from what i seen myself.
Absolutely great experience. I was looking for a few odd ball parts and they had them. Service with a smile and affordable.
Very helpfull and nice people and very good prices
Poor experience. Wouldn’t even come near this business
Parts are on point Quick Service I would never go to another salvage yard unless I really really really have to prices are great
I have been coming here since i was lil wit my dad. I dnt trust no one else wit any used parts for my truck besides them
Great staff really know what they are doing very knowledgeable.
Great
This is my 2nd experience with Lincoln Truck & Auto Parts. I am very pleased with the service and their help in finding the right part. I drive from Springfield, IL to get my used parts from Lincoln. I will continue to use them as my first source when I need used parts.
Tryed to tell me i didnt pay for a windshield last time i was there 1 year ago bur didnt offer any proof.but they precharge your card before its even removed.so im not sure what kinda of scam he was trying to pull but wanted me to pay 106.23 for the first windshield and 106.23 for the one i came a hour away to pick up .watch out.
DO NOT TRUST THIS BUSINESS
Always have a what I need, at a great price
Best salvae yard ever
Almost always have what Im looking for
My friend needed to pick up parts for his car. They are friendly and usually have what you need in stock. If they have to take a part off a junk vehicle, it takes a few hours up to a day for them to get the part needed.
Did not have my part
Very helpful
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