Ive used Kevin for close to 20 years for various new construction and remodel projects. Yesterday I needed an older furnace and AC replaced on a rental unit and they handled it quickly and efficiently, plus price point was very reasonable. My renters are happy and very little disruption. Ive used most of the big companies in BloNo and I always recommend Custom Air to everyone for honest work and fair prices. Its always good to work with the best! Thanks Kevin!!

We signed up with them for semi annual service for our furnace and central air unit They are very thorough when they come The temperature in the house was 60 degrees this morning when we got up, so my wife turned on the furnace. It wouldn’t kick on, so I called Custom Air on a Sunday morning. They had a tech out, and us up and running inside of 3 hours. Custom Air is a class act, and I would highly recommend them. The maintenance plan is very reasonable. Plus a well maintained machine lasts longer, and costs less in the long run over neglecting it.

Craig prioritized our a/c and furnace installation due to our a/c going out during the hottest 2 weeks of the summer. He loaned us 2 window units until we could have our system installed. Our furnace was 43 years old and Craig was incredibly informative and helpful in guiding us in our purchase of a new, efficient Trane system. His professional team had it installed within a week. New a/c maintains a cool 70 degrees in our home, even during the hottest time of day. We are so thankful for Craig, Kevin, and Custom Air! Highly recommend!

Prompt, professional, and easy to reach. I will use them when my old system finally fails and needs to be replaced! Thanks!

OUTSTANDING service. They installed a tankless water heater and a water softener in the same day. I was extremely impressed with the quality of workmanship. No doubt, I will use them again for any of my HVAC needs.

First time we have our business with this company and we are absolutely happy!!Dale came on short notice and took care of our furnaces leaking, he knew exactly what was the problem and he fixed so fast and clean. He also explained to us what was the issue and the procedure. Its great to have someone who inspire you confidence when you are dealing with a problem like that.Fair price and fast response.Thank you Dale for your help!

Dale from Custom Air Company was excellent. Professional and polite. He just diagnosed and repaired our AC unit and explained everything very clearly. Highly recommend the company and ask for Dale for your device!

Got quotes from them and several vendors. Once we negotiated a fair price the install was scheduled the following Wed. An army of installers came in and installed our new Trane 16 seer ac with 2 stage 80% furnace in under 6 hours. They all wore masks and completed the job in under the time quoted. Would recommend them and the Trane financing options. Thanks.

They are seriously the best! I ran into some issues with heating at an apartment building I own and they came through for me big time! They are super easy to get ahold of and they are a big help every time! Kevin saved me this weekend!

Technician Derek was very professional, knowledgeable and accommodating. 10/10 service will use them again.

Used Custom Air Company to install our garage heater and update our water heater to tankless. They came out same day as my request for an estimate and had both jobs done fast & well a week later. Highly recommend!

Quick response time and had the part in their warehouse. Fixed the heating system as expected. Professional and courteous. I would recommend.

Sherman assisted my husband and I; he was outstanding. I called Custom Air late morning, the appointment was that afternoon, and heaters were provided while we decided who best to purchase replacement units from. We ended up purchasing a very nice furnace/AC combo: the price was great for us; its a high energy efficiency unit thats very quit; and the team was so professionally that the PVC piping they installed didnt require ceiling repair.

Kevin and his crew have done a great deal of work for us over the years at many of our rental properties and they are always professional and reasonably priced. When we needed help in our home they are the people we trusted!!! I would recommend them to everyone!!

My air conditioner has been having problems for years. This was the year it finally went out! I have used Custom Air before and were on their service plan. They came to my house, gave me a great quote on a new AC unit and furnace, and helped me with the financing. The workers who did the install were professional, polite, and cleaned up nicely. I would recommend Custom Air Company to anyone who wanted honest, dependable service. I could not be happier with my purchase and the entire experience.

Kevin is awesome and very professional. Great value for the service. We have been using Custom Air for 20 years now and would not think of going anywhere else!!

Dale was super friendly and went above and beyond..

Ive been a customer for 15 years and these guys have always taken care of me with out breaking the bank.AC just went out (26 years old appliance) Custom Air replaced the unit with a personal and professional staff in a VERY timely fashion.Happy comfortable customer!!!

As a former contractor I appreciated the quality of my experience. Last fall they put in my new furnace and yesterday they replaced my air conditioning unit. I am old and not very mobile. My basement is cluttered and not easy to move around in. These kind technicians worked around the mess and created space with no complaints. My English bulldog is ready for summer. We financed the furnace through their Trane affiliated bank and they made the administrative side of the transaction effortless. For the air conditioning unit we didnt have to do anything, they added it to the existing loan and took care of the paperwork.The quality of the work, technicians, equipment, and customer service led me to write this review.Anyone who needs heating and cooling service will be pleased with this company.

I had new Heat and Air systems installed by Custom Air. Great service. Every detail taken care of. New Trane units are awesome, quiet, and efficient. Could not ask for a more professional group of guys. Entire change-out completed in one day.

Had my ancient AC and furnace replaced. Install was great; technicians were on time, friendly, clean and up front about everything they did. Pricing was very reasonable, and customer service was great. Will definitely recommend them to friends and family.

This company and workers are great to have any work done. I had them replace my furnace and central air last year. They gave several options for units to be installed. Price was reasonable and installers were professional and courteous. The furnace was installed January 2018 right after the new year. They had the old unit out and new one installed and heat in just a few hours.

Ive had Custom Air working with me for several years now. They are responsive, easy to work with, and competitively priced. I recommend them to anyone I know needing their services!

Kevin and his crew are absolutely outstanding. My furnace died on Christmas day, a couple years ago during a record cold winter, and he made things happen to ensure we had a new furnace installed and running the day after Christmas! I trust Custom Air completely. Theyre definitely there for you when you need them.

Just had a new A/C, Furnace, and humidifier installed. Sherman, Kevin, and Ethan were amazing!! Top notch customer service and care. I will use this company in the future for my needs and highly recommend them!!

Custom Air employees are always fast to respond and do a great job explaining what needs to be repaired. Great customer service!

Custom Air Company is the best HVAC company Ive ever had the privilege of working with. Fair, honest, up front pricing. Reliable/Punctual - arrived to all appointments on time and were very thorough. They replaced 2 Air conditioners, 2 furnaces, new ductwork in the attic, added new returns in the basement, installed 2 air cleaners and a humidifier in less than 3 days. Kevin set expectations up front so I knew what to expect from the initial conversation and the entire process was a breeze. Kevin did a final walk through, ensuring everything was done to my expectations, further building my confidence in Custom Air! As long as I live in Central Illinois, Custom Air will be my go to for all HVAC needs. Best in the business!

Have used Custom Air for new furnace and AC both of our homes that weve purchased. Kevin and his crew are very professional, on time and cleaned up afterwards. If anyone ever ask I always refer them to Custom Air!!

Fantastic Service, Polite, & Prompt!! Great guys to work with!!