Better than most Best Buy locations Ive been to. Never have to worry about empty shelves at this one.

Overpriced like most other Best Buys and curbside pickup takes forever and can be a bit confusing if youve never done it, I recieved incorrect instructions on how to actually pick up my order. If you go in knowing what you want in store or doing in store pickup its not so bad, except you can find a better deal anywhere else. Staff is helpful, which is a plus, and there is a pretty large variety of items for all your electronic needs. Products are generally high quality as well, but as I said you will find a better deal almost anywhere else. This location has been useful for items I cant get anywhere else and may need to get urgently, like new plug and play hardware for PCs (mouse, keyboard, monitors, etc.)

Im Like this store im today need the imformation when the employes The Help me the more imformation im recomiend

Lots of staff, little help. Layout easy if youre looking for a Samsung product but not much else.

Personnel lacking in seriousness in their work. 4 days have passed since the day they said the product I bought would arrive and the third time I come to the store to pick it up and then they told me no exact delivery date because they dont have that merchandise. Time is valuable and if I HAD KNOWN THAT THEY WOULDNT HAVE IT SOON, I WOULD NOT HAVE PAID FOR IT ... It is something that my son needed to take him to his school. HOW LACK OF SERIOUSNESS THIS STORE

Order online - the store is out of stock on a lot of items. The store is also in disarray - I was looking for an item and they were spread out in 4 or 5 different locations, and I’m not sure there was a reason. The staff was nice and helpful, and the prices were inline with other stores.

WELL AS YOU KNOW EVERYWHERE THINGS ARE HARD TO FIND; LUCKY FOR ME I WAS ABLE TO PURCHASE AN SD CARD AND PHONE CASE. THE CUSTOMER SERVICE WAS GREAT AND I WAS ABLE TO RECEIVE A SENIOR DISCOUNT. I WAS SATISFIED WITH THE PURCHASE, PRICE, AND SERVICE.

Service was great. Ade was a great help. Answered all our questions. Excited for my new GE range.

Great cell phone department. Very helpful employees, from the moment I walked in I was guided to the item I needed. They took their time to help me with couple requests.

Went by to get a portable ac unit, mine went out a few days ago, and the gentleman that helped me was so nice, helped me get it into my car and advised me to stand it up right for a little while before turning it on. I heeded his advice, its working perfectly and I couldnt be happier... Well except if my landlady would fix the ac that went out lol

Kim was vary friendly and solved my problem..thanks again Kim..Dave K

Heads up Best Buy customers. I was caught off guard and wanted to share. When you buy a television and they tell you to bring in the old one for recycling, they neglect to tell you there is a $30 charge to recycle.The sales person never mentioned the charge and when I brought in my television for recycling, they then mentioned the fee.

My first choice for all appliances. I call my contact in the Bloomingdale (suburban Chicago) store for the best advice and best price on all appliances. ( I have net first class sales people in the St Pete area who can help you. I just happen to be loyal to my friends in Chicago)I remodeled kitchens fir 20+ years. My clients call me when they need anything fixed. I call Best Buy when they need an appliance and am confident I am giving them the best item for the best price. I do not make a cent in commission for appliances. But I need a source that I can trust who will give my customers the best service.

One of the top services I receive from a big box retailer. They always exceed my expectations with customer service. I generally go here for purchases or issues with Apple products. My question/concerns/purchases are almost immediately addressed - in no and out in less than 15 minutes.

My brother bought a new Maytag Washing Machine and received all the important details and warranty instructions from the young salesman. I am anxious to receive my machine Friday, July 9. Maytag has been in my family for years. Great brand.Give it 5 🤩🤩🤩🤩🤩.

The staff was very helpful in helping find what I needed. They saw me an offered me help.

Best guest service team! Kevin Othman really helped us out and made it an enjoyable experience .

The store experience was good. Ill give it 5 stars because they helped me out . However you can not call the store. It takes you to a national call center, this is very frustrating.

Helpful staff and competitive prices during todays visit.

Very quick and helpful. Walked in, was greeted and pointed to the wireless routers. Someone walked over to help me locate the one I was looking for and answer some questions. Then they were more than happy to price match Amazon at check out.

Gabriel, in electronics was the bomb dignity of customer service... I will come back. He needs a wage increase.. and why dont you Best Buy give him more money... he sure did deserve it, his customer service was so outstanding best Ive seen in a while. Thanks Gabriel for the excellent service and your knowledge.

I bought gas dryer, salesman an manager was a very, good, conversation was easy and information about product was a very clear,than they are help me well.

Exelent customer service and team work also great Geek Squad.

Went for new tech. Great deal, great service great tech support. What else needs to be said. Peace peeps.

Store employees are friendly and helpful. The store is well organized and clean.

Very disappointed in Eric and the Geek Squad’s service. I haven’t had great experiences at Best Buy and I thought I would try them out again. I drove over an hour to get a simple screen replacement. I booked the time slot on Apple’s website,” and promising same day repair. I went to this location specially for same day repair and was told that my time slot wasn’t same day. I received an explanation that wasn’t very helpful or proactive. Why let me book the slot that says same day and not be same day? Again, very disappointed and I’ll be going to the Apple Store next time.

Exceeded my expectations! The customer service was above and beyond. Gillian was so very helpful and knowledgeable. I wish I could have help all the time

Wonderful place So happy to visit this beautiful place.

I have been going to best Buy for all my appliances always been very satisfied just bought a new washer.

Been there couple of times overall stores employees are very helpfull. Clean well stocked store.. Lost a star because I bought a toaster online, for same day pickup. Then it was changed to item being shipped within a couple of days. Went in on the day it was supposed to arrive, closer to closing time and it wasnt there. They told me sometimes the system lies not sure whos lying to who Canceled the order on the spot. I also bought a case for a note20 ultra 5g. Got instead a case for a note10. Accuracy is at a low. Most business are running perfectly fine, but you got to stop using covid as an excuse to your inaccuracies and at some point and be responsible for what is presented to the customer.

Best buy price matches a very usefull feature also the warranty is a good add on. Most of the time staff is usefull.

Top notch service related to the Pacific employees who will soon be BestBuy employees. We came here to purchase a refrigerator and we were surprised by the amount of information that the Pacific employee knew. He had answers to all of our questions as it relates to refrigerators. Overall, the employee spent about half hour to 40 mins with us going through our likes and dislikes about the shortlisted refrigerators we saw. We ended up buying a counter depth LG refrigerator and opening a credit card. Very good service. I would definitely recommend BestBuy for anyone who has appliance needs.

Tyler Betancourt was great. My complaint is because I ordered a refrigerator was told it would be delivered April 2,2021 between 7am and 11 am. I received a phone call at 7 pm verifying this information. Had to call off work emptied my fridge as Im calling the store I get an email saying delivery would be postponed this came at 11:34 am. At the very least I should have been offered a discount or credit.

Best Buy is one of our favorite stores for our technology and entertainment needs. Weve bought 3 t.v.s, Nintendo switch and a ton games for it, 3 laptops, a printer and the supplies needed, cellphones, ear pods and more!You cant go wrong at Best Buy!!

Very poor customer service. Went in looking for a gaming monitor, the only work associate that said a thing to me was the one at the front door. Had to look up on Google each of the monitors for reviews and see if it was what would fit my needs. All the while 2-3 associates just leaning on the display talking bout who knows what. Tried asking, tried waving. Nothing. Found the monitor I was looking for stored on top, was really wanting to grab their steps to get it myself.

All best buys are the same. Yes greeting at the door is great, but if its your first time youre lost. Workers will walk right pass you. Never offer any help. Sometimes you have to look for someone to help and then when you do they act like they dont want to help. Also when you find someone one to they tell you where it is but you still need help with the items.vwill never return 🙄🙄😓

Ordered online to pick it up its been over an hour for one item and yet no response from them

Went to look at a specific Samsung range advertised but it was not on display, as soon as I said I would not buy unless I was able to see a unit first, salesman literally turned and walked away! Nice way to treat a customer, good bye Best Buy, hello Home Depot...

Great place EXACT info I needed for Roku.

Very helpful answered all my questions.

Very good customer service and great deals for students.

I went to this location today for an appointment I had with the GeekSquad. A man named Chris was staffed at the GeekSquad desk today. He had a LOT of customers coming his way, and many of them were rude. One lady in particular was very rude (she cut in line and even walked behind the desk to grab her computer back). Chris stayed calm, professional and friendly despite all the commotion and rude customers! He was super helpful and very kind.

I dont usually review retailers however I must say that my experiences with this Best buy have been pleasent. I have purchased a variety of items either at the store directly or on Best buy.com, which I then picked up at the store. One reason that I prefer to buy products at best buy is knowing that Im purchasing an authentic item and not a counterfeit or returned unit of Amazon.

Had what I needed works great

Not very much in stock. Better off to order online. Associates are helpful and friendly.

The was fantastic. She was awesome. Thank you for all your help.

Kenita working for mobile electronic service and installation was an absolute love. She took care of my issue immediately. Ive never been so happy with customer service. BEST BUY you have an amazing employee!!!

Thanks good service. Jeremy good job. Excellent service. Appreciate attention you Spanish help thanks. 😀🤗👍

This is my go to place for everything that can be bought there.. the staff was fantastic!! Im 💯 satisfied with everything I bought. The major thing was the staff. Noligable,even tempered and wasnt about to go have me leave without without everything perfect!

Hassan and Brian did an excellent job getting me the TV and Audio items I needed for my new home. They went above and beyond, my second time buying from Hassan, I will be back every time I need something

I did a return/exchange today and Emily went above an beyond to help me! My son lost his receipt and she didnt just tell me, sorry and we cant help you. It is nice to see that customer service is still alive and well. Emily is the reason for the 5 stars!!

Excellent service, clean and safe, they have many sanitary products around the store

I just love that the staff at Best Buy actually can answer technical questions about internet routing!

I recently purchased a remote car starter from Best Buy. I got a great deal on it, and I am really enjoying it now that the weather is getting colder. I just wanted to say that the sales person his name was Josis Velazquez was awesome.He was very courteous very smart and did things very efficiently he worked out all the details for me. He did a great job and I would certainly recommend him and Best Buy. Sincerely Dave.

The guys here are super helpful. 5/5 coming back here. Also the return policy is superb.

I only gave this place four stars because I wasnt looking for any above and beyond service. I just came in to purchase a new computer (that I researched on their webiste) and leave. 15 minutes max. The employees I spoke with were very courteous and answered every question I had about the new laptop I wanted. I got my new computer and I was out. It was a good shopping experience.

You can pay your bill here. Thats a convenience

It shows one price online but a complete different in store and it shows stuff is in stock when it wasnt

It was nice had a lot of stuff high prices but they have good quality

Ade was very helpful with my fridge selection and was not pushy or impatient. Highly recommended 👌

Ahmed helped out so much 12/10, deserves a promotion 👏 outstanding, polite, great individual

Don’t trust Kevin the store manager he’s a liar and when you call him out he just says my bad and doesn’t try to help the customer. Very poor communication skills all around will not be going back to this Best Buy.

Happy to learn they accept recycling of electronics and appliances

Very helpful staff got just what I was looking for.

Great shopping experience our salesman was Christopher an couldnt have been more helpful ..polite..explained everything an offered us options. Thank you again Christopher

They are very helpful and kind. Enjoyed the conversation we had.

Vest fast service provider

Do not shop at Best Buy. I tried calling to speak to someone about a beat headphones that fell apart after only a few months of use and their automated phone service said they are experiencing high call voume and it then simply hung up on me.

Great service friendly and knowledgeable sales attendant keeping with the Covid 19 rules and guidelines, thank you Daniel

Lots of friendly smiling staff to say hello when I walked in but when I asked for help about specifics movies the staff member said “ uhhh I don’t know just look around” I HAD been looking for some 15 minutes ... which by the way during that time nobody approached me to ask if I needed help. So I press the young man who told me to look around to see if he can look on his computer to see if they had any classic movies in stock like The 3 Stooges or John Wayne. He fiddled with his phone for like 3 seconds and says... “ Uh no we don’t ... “ and then walks away. 😢 After More browsing I did find a John Wayne dvd which I bought.Cashier was friendly...

The customer service rep gave me a bad vibe. He was not too happy I was there, dont know exactly why

I really must say that Best Buy Customer Service Center is very efficient. I went to pick up an online purchase that I made earlier today and they brought it to me in under 2 minutes. Very good 👍 👏

This is what you get paying over $300. I got a microwave, thought I would pick up the product in absolutely perfect condition. Managers dont care, dont want to give discount or help the customer in any way shape or form. 09/01/19

Very friendly and attentive associates!

The new laptop we purchased for college has been sent out for repair 2 times now and again for a third time with the same unfixed issue. So not to me toon thos is unacceptable but our warrany and our membership says fixed or teplaced....when?? How many weeks and how many times must you LIE TO US yelling us the new computer we purchased is fixed when in fact should not be broken in the first place. This is our 3rd brand new broken computer we purchased based from thos store and they have replaced one already. Both of which were pur jased within the 18 month green financing aldo.So they have the benefit of my monthly payments without the benefits of the product??

Pretty good store with outstanding service.

The Geek Squad was very knowledgeable and service oriented. They made sure ALL of our questions were completely answered. Thanks for the great customer service.

Got the SSD expanded for my laptop. The sales were great and the Geek Squad was excellent. The only complaint was it took me two trips instead of one: one trip was to buy the drive, another trip four days later was just to drop off the drive at the same store for the installation. Since it took them 7 days for the installation, it was more reasonable for the Geek Squad to take my order at the time when I purchased the SSD and asked me to come to pickup eleven days later. In that case, it will save me a trip. Agree? I think Best Buy should be able to quicken the process.

So basically so something happened with a online purchase I made, and Joe from customer service was the man. Very informative and very honest. Usually when you go to customer service you’re upset, but man after that I genuinely felt happy cause in a way my problem was resolved. Thanks Joe from C/S.

Good selection, OK prices. Clerks seem to be either very experienced, or not at all.

$$ somethings are expensive some are ok, big place..

Found what I was looking for--old scool SuperSD card

Eh. Kept referring to their devices for information rather than know details about what they had. I can do that at home...

Bought a laptop 3 to 4 months ago. Went to the store only to find out I needed a appointment. Just had questions. Both Microsoft and Best Buy lack support of the product. Unable to get any help from Microsoft or Best Buy for 4 days I am without my laptop....

If I could give zero stars I would. Waited for over an hour at curbside pick-up without anyone coming over to assist me. The only reason I actually was assisted was because I walked up to the front door to talk to someone. Until that point I was basically being ignored cause they couldnt find my product. Other cars came and went. Absolutely rude service. Whoever is heading the curbside pick-up crew should be fired. On top of that, I called the store while waiting only to be put on hold indefinitely. Unbelievably inefficient and disastrous customer service.

Had a great experience, I had to return an item, I received great help finding an item that that I wanted . They tracked it down for me in no time !Very pleased 😎

I had a great experience at this best buy and every employee who helped me was sooo nice! i was bummed when my 2009 macbook crashed, and apple told me it’s too old and not worth fixing. i just didn’t have the money to buy a new one and this best buy was able to reboot it for 100$ so im super happy

This was the first time using curbside pickup. I purchased several items that were distributed throughout the store. Since I use a cane and walking is painful, curbside service was an appealing option. The order was complete and brought to my vehicle on time as promised.

Not too helpful, I dont like their customer Service either be in person or over the phone. Some doesnt really know the answers to the questions 🤔 regarding products. Some elder associates are very helpful so look for experienced experts when visiting this place.

Went in to Geek Squad, my appointment was handled in timely manner and to my satisfaction.

One word horrible. People, service, warranty is not worth the paper it is written on. Over 2 hour of hold on the phone made me drive into the store to get answers and didnt. Fridge less than 18 month old is still out day 52. Never ever again. Well I guess it was more than one.

The sales team is friendly but in the same time are slow. For instance, TV department team was really busy talking among themselves. We literally had bring attention to assist us. Another example, there was just one person at the cashier. The line formed too long. I guess, they are understaff.

A good deal they gave me in the store customer service was good

Nice salesmen. Not high-pressure pushers. They knew the merchandise well.

Very helpful, in & out with what I needed in under 15 minutes

Its best buy, its pretty amazing overall

I’m pretty sure the phone just plays music until you give up and hang up. If you want me to come in, just say so. Don’t torture me with and infinite amount of time listening to awful music.

Laptop customer service person was extremely knowledgeable of all the computers. It was definitely a learning experience

Good place. Very helpful people. I had good experience.

I expected a crowd but there were more people curbside than indoors. I was able to get the help and personal assistance that I needed in looking for a TV.