I have only experienced pleasant, quick and reliable service at this store. The employees are always so kind and patient. I’m grateful to have convenient services so close to home!

Its very important that place open early, thank for the service 🙏🙏🙏

I love this location! Ive been here a few times. The employees are so kind, knowledgeable and patient.

Very helpful, very quick service. I always use this as my go to drop off for UPS shipping. Friendly helpful staff. Small. But clean and well organized.

Honestly? I am consistently impressed with the quality of service and the people who work here. A+ folks here.

Really helpful staff and I’ve always had a quick response in all of my visits to this particular store. The staff are also kind natured... thanks guys!!

Horrible lazy service. The female representative told me that they do not ship internationally and it’s a lie. She didn’t want to help me create a label. She asked me if I have label ready and I said no ( I don’t have printer) then she said “we don’t deliver there”, after I showed he address to Germany. When I asked her how is that possible when few days ago I had my package priced by a different UPS I just didn’t have enough money at the time, she shrugged her shoulders and turned her back to me. What a shame. I will definitely never use UPS. You can’t even reach their customer service on the phone. You better off use USPS for half of the price for the same service.

I had an excellent experience at this UPS store. A young man named Adler helped me. He was very nice and professional. Kudos

Great customer service, friendly staff

The guy at the desk was rude and incredibly condescending. Wouldn’t even let me finish my sentence. Ever heard of it’s not what you have to say, it’s how you say it.

The two men are always friendly and helpful. I barely ever wait here when shipping items. I prefer this location over the drop off at staples in Bloomfield. The only problem is the parking sometimes. Other than that, I like this site.

I go here almost everyday for amazon returns the guys who work here are so nice, helpful & quick. i had to post a review!

Been here twice, the guys here work hard, are knowledgeable, friendly and represent the company well. Great experience. I will be using this location more often.

Very professional always kind moves quickly

I’ve always had a positive experience at this location. The staff is friendly, and there is rarely a line, and if there is one it moves quickly.Keep in mind that there is only street parking. This is the only reason I cannot give them 5 stars. Finding a spot in front of the store will be difficult at virtually any time of day. They also do a very nice job with amazon returns so don’t hesitate to take your packages there.

All False Advertisement! They DO NOT PRINT ANY Labels There!! Made a Trip 45mins Aways just for nothing!

Going past 5 years at this location for all my mailbox needs with great experiences every time, thanks guys!👍🏽

I came with a box that was already taped and sealed just needed a label they charged me 5 dollars for a box and said if I didn’t buy they box I wouldn’t be able to ship my package. Worker (josh) was very rude

Very rude and impatient employee Peter. Came with Amazon drop off return, no box or label needed. Said he would have to charge me 8$ to box it. It definitely seems like hes trying to make extra money off customers.

My fourth visit and every-time they try to get me to pay for reboxing (8-10$) fee) although the package is in its original condition. I guess easy way to collect some cash

I had to make an Amazon return here without a box and they promptly took care of it after I handed them the item and return slip.

Went to drop off a return and when I arrived the man at the counter kindly explained that the seller had given me a label that I couldnt use with the UPS box they packed my item in. I appreciated him taking the time to check on this and help me find the right envelope to use!

Theyre practicing great social distancing.

I had a pre-printed UPS label for a package that needed to be dropped off. However I need a small piece of tape to reseal my box which opened with the heat in my car. Peter said I would need to purchase an entire roll of shipping tape or he would charge me $3 for a 1inch piece of tape. When I said that I’ve never heard of such a thing and that I always see people taping things at the West Orange location he straight up told me to go there then! I was in shock; he said that each store is individually owned and operated. He even told me to take a pic of my label so he didn’t have to print a receipt for me! It is clear that Peter has no regard for the success of this UPS branch and needs to be trained on customer service. I will NEVER use this location ever again.

Josh was so kind and helpful, and patiently helped me deal with my complicated shipping issue :-) Thank you!

Horrible, who is the DM? You need to protect your stores intergrity. Very rude men. South Oranges location operates completly different. This was a first and last stop here. I rather wait or go with out instead to have my intelligence questioned by these geeks.

Stellar service! I had to package a broken vacuum cleaner for shipping. Mike followed me back to my car and carried it to the store, in 90 degree heat. Joshua boxed and wrapped up the machine so securely, I know this will be the best looking return the store will ever get. Mike even added a handle to make carrying it back to the car easier. Definitely recommend this location.

Every once in awhile i have to make a pit stop to handle admin tasks which i hate and this little cozy spot has been my first choice every time. Josh the manager provides exceptional service regardless of how little time or money or services I need. When the Details Actually Matter....this store delivers!

Josh is VERY helpful and his customer service skills are on point. Every time I call for a question or anything to do with my mailbox, he is always available to assist. Im very happy with their services.

I enjoy receiving all samples of different types which lessons my spending each month. Which allows me to focus on purchasing more food for our family.

Nothing working in this store as usual printers out of order then better to close the place

Fast and helpful!

Love these guys! Never an issue, always friendly and professional.

Very good and friendly guys and very helpful

Excellent service by Joshua, very patient and thorough

UPS really is horrible I witnessed with my own eyes then just put signs on the door at apartment building rather than just ringing the bell. Then it happened to me twice... I was in the house waiting for a wayfair delivery and tracking the delivery then it said first attempt made...Im like when because I never heard my door bell ring. So I go downstairs to find the notice Im upset.But then it happened again with my T-Mobile deliverySo now I disgusted because my fed ex and post office deliveries never have these problems.I hate liars especially when I pay for them to give me the run around now I have to try and get my package because Im not waiting on UPS to BS me any longer!

On top of shipping I got to pay $3/ box for tape? Go a few stores over to buy a roll of clear packaging tape in the hardware isle for $1.49 and youll have enough tape for 100 packages.

Poor customer service. Incredibly rude individuals working here.

Don’t answer phone?

Eveytime I go there everyone is very helpful and professional.

I wish I could give this location a 0 star... the owner Peter is VERY RUDE.. DO NOT GO TO THIS LOCATION IT IS HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Not only do you have to pay to get a copy from the internet, they also charge you for using the computer as well as $3 to tape your box and to use the computer to print something out you have to have a debit card or some type of card to be charged.You know not all people have a card

They close before the time,it doesnt make sense

Gift and amazing for me I love you my LORD.

I had no problems with using this store and srevice was ok.

Poor service, the customer representative be acting as if they are bother by their customers. Not going to waste my time any more at UPS Store, Bloomfield Ave.

Easy to drop off packages, good service!

The woman who works here is completely disrespectful! I dont know what type of training they go through but she needs to be retained.

Service was excellent and the people very nice! I will diffinitely use them again.

Excellent service. For me, it was one stop shop for copying, notarizing and shipping my documents.

Terrible customer service...not aware of USPS whats allowed or not rules. They make their own.

I wouldn’t visit this store ever! Very rude owner who kicked me out because I didn’t tape the package even though I had the label in hand. I’d avoid this ups location at all cost

What’s the point of paying $30 for overnight shipping when It’s over 4 days later? Yea, there’s NO point.

The people were nice.

Not sure I havnt got to much from UPS

I have not had any one contact me.

Friendly people

Nice, praise be to God, Lord of knowledge