Run Away from this unkempt, unclean store with rude and incompetent staff members. The store is overflowing with people and yet they have registers that are closed. If you have a question for a staff member you are rarely met with a smile and a factual answer. Instead you are. met with either indifference or infactual information. I will never ever visit this filthy store again. Do yourself a favor and travel to another county for a Home Depot store.

Well stocked, lots of parking, and clean rest rooms. Customer Service desk is super helpful.

This location disappointed me twice out of 2 visit.- They do not have what they say online they have in store.- Lines are crazy, usually work like few cashier (i am talking its faster to go into another location kind of crazy).- No self checkout option.

I only came in here to use the bathroom after my near by storage closed..LOL It was clean and easy to get to. As a person with a small bladder I can appreciate a good public bathroom! Once Im done moving I might come back and take a look at the area rugs..I saw some pretty cool prints there.

Horrible service I caught the cashier trying to steal $30 from me on a return, She process the return didn’t tell me how much money I should be receiving back, She then proceeded to count the money a weird way that put my spider senses up and just hands me the money and she walks away, I look at the receipt and count the money she puts $20’s and then a $50 and 20’s and singles together it took me a second to realize that She short me $30 because of the way she handed me the money, I called her back and told her She shorted me She counts the money and “Say ohh yea We owe you more money”She then proceeded to.count the money again and just hands me the money, I asked for the MGR Robert comes very condescending no customer service skills nothing no apology on behalf of his worker after I explained to him about the interaction with the Cashier, called customer service number spoke with a Michele told her about the service She says well I’m going to file a complaint on your behalf I asked if a resolution team will follow up with me She says probably not. HOME DEPOT YOUR CUSTOMER SERVICE SKILLS ARE NOT ON POINT

Im giving it 1 star because the most of the lights were off!! How am I supposed to shop in the dark🤔. Manager said its something they are trying to help conserve energy trying be green. Not in the middle of the day. I cant shop for flooring in the dark. TURN THE LIGHTS BACK ON PLEASE!!

I always have a great customer service

Self check out can be useful but they dont let customers check themselves out. And they keep 1 or maybe 2 workers there to do it for u. Because they dont want to have registers open

Dykeia was an amazing help in finding everything I needed. If all employees were like her, the world would be a better place

My experience there was good was able to find everything I needed and the staff is very helpful

Bloomfield was pitiful. And clifton same. Did not have what I was looking for. Halloween decor was slim pickings

Representative was leaving store after shift and off clock. Still took time to assist me and helped me with what I needed and I wound up purchasing a better product than I originally planned on. Very impressed with associates knowledge and patience in answering all my questions. Over and above what I expected.

Went after 5pm was not too crowded. Quick suggestion if line is too long go to area where the plants are to the cashier theres no lines .

This place is so unorganized to the extent where my vocabulary was tainted. I placed and online order that I’ve paid for and behold the order should have been delivered between 10am-2pm did not happen. They send half of the order on the expected time and now I have to wait another 4 hours for the other half. Knowingly, the order was placed at the same time. Then when you call, the “Operations Manager “ can’t even give an update and ask me to call the call center. The store should have the most frequent updates. When I called the call center, they transferred me back to the Home Depot location. It’s very frustrating and now I’m delayed in packing because everything I needed wasn’t received. Why offer a service and knowingly you cannot fulfill the request and paid for the convenience by the customer.

NICK WAS SO HELPFUL!!!!! HE HELPED ME FIND EXACTLY WHAT I WAS LOOKING FOR IN LESS THAN 5 mins!!!!! FIVE STARS FOR NICK!!!!!! THAT WAS THE BEST COSTUMER SERVICE I RECEIVED IN THE 23years that I’ve been living😂

I don’t what is going today, but half of the employees were very rude and unprofessional! I mean what kind of training they got in order to work there. I believe corporate want to make sure that experience for customers will be the best!

Great customer service. Very helpful Associates

Very busy, inner city store. As busy as it was, the staff moved everything along, most efficiently and professionally!

My favorite store amazing staff home away from home...... Bloomfield 💖

The sales member the was in hardware when I came in with my son at around 1:30 or 1:45 pm looking for straps for a load I was taking really was helpful. Thank you for the patience and understanding and he was so polite.

Good. Usually not too busy.

For the past few months, the self check out lines have been closed and the understaffed check out department has lead to extremely long lines. This situation makes no sense and it demonstrates a disregard for their customers. One check out person could oversee (4) check out lanes, but instead, it takes forever to check out. WHY?

This is my favorite Home Depot to go to. The staff is always helpful. The sales associate made the process of a purchasing a washer and dryer a smooth one. I love my washer and dryer, and what can I say. I love laundry day!The cashiers are always friendly and they follow social distancing protocols.

Customer service person was very helpful and also knowledgeable. She went the extra mile thank you Sofia 👌❤️.

Helpful employees, particularly the 3rd employee I spoke with. He was very knowledgeable.

Pete the greeter greeted us as we came into the store and he was very helpful and friendly. Bloomfield needs much more workers like him💕

Horrible customer service! I left everything behind. I can go to a different store! My first and last time at this location and maybe franchise! Plus no doggies allowed, what a shameless store.

I always find something interesting when I go to home depot As always good prices and I found an adorable flowering spider cactus 🌵

Home depot has the worst Appliance installation and warranty service ever!! I bought this “brand new” washer and dryer set and 1st of all i had to wait 20 days for the installation to be done, 1st attempt supposedly there was a piece missing in order for the installation to be done. 2nd attempt after i took the day off from work to be home for them they called the same day to cancel the appointment because they didn’t have a driver available. One week after they finally came and did the installation but guess what? as soon as they left i wanted to use my dryer and i couldn’t because it was making a loud noise. I called several times the home depot customer service line for this issue and they wouldn’t find a solution for my problem until i had to scream out who ever was on the phone and they sent a technician to check on my dryer. The technician said that the problem was that they dropped the dryer either during the delivery or at the warehouse and after that the dryer wouldn’t have the Samsung warranty anymore then he told me call home depot again. I called again several times and here i am two month after and i still cant use my dryer because they cant find a way to solve customer’s issues. I totally understand that accidents happen but how come a big store like home depot does not have a plan B and not only that. They have a horrible customer service, i paid money for this “brand new” set and they gave me something broken and after all they make me feel like im asking them for a favor. I suggest everyone NOT TO BUY any appliance at home depot they are extremely irresponsible. This is so sad to say but i feel like they are just taking customers as a joke.

Not a huge location so variety may be lacking and certain things just not stocked. I’ve had great experience with a majority of the staff. Friendly and help to the best of their abilities.

Youd think they were giving away tools or plants for free. Though it was crowded, the check out lines were moving very fast. I really like going to this home depot!

Okay. Nice folks... paint dept slow or non existent. Outdoor garden center double charged me for a $55 bug zapper costing me an extra hour in a wrap around line to get refunded immediately after check out. I waited as I needed that additional $55 off my debit card. Wompwomp. That said, it is close and they have stuff I need.

The guy in the plumbing department was so unprofessional. Another associate referred me over to the so called plumbing expert which seemed to inflate his head. Right off the bat, the guy is lecturing me on the way the pipe fittings were put together incorrectly. I asked him several times what he could suggest other than the current setup and all he wanted to do was to keep ridiculing me about the wrong piping. After like the fifth time of repeating himself, I finally told him I didn’t need his help and walked away. I got another associate who was able to help me in a matter of minutes. One of the worst experiences I’ve ever had as a customer.

Mike worked the parking lot today. He helped me perfectly fit my lumber and other purchases into my car. He went above and beyond. I have no complaints about this location

The line was very long at checkout. It seems everyone everywhere is short staff.

Thank you for helping me load up my vanity’s

Home depot workers are nice and they have a good variety of lumber and materials at the store.

Bloomfield Home depot is okay depending what you need, if you need plumbing help Jacob is great, in the pro desk Lucy, Ernesto, and Lee will really help if needed.

Home Depot and their outsourced vendors are the extreme worst!!!!!! Purchase for install at your own risk!!!! I purchased a entry door(paid in full) in NOVEMBER only for the outsourced vendor company HOME DEPOT use to call and say they only have March 1st. available I called December, January and February to ask if they could install sooner, and if they had any cancellation. I was told NO we can only install my door March 1st. Only to get a call that they will be rescheduling my door install and I will have to reschedule.Im livid!!! because I had to reschedule, and I decided to give Home Depot a second chance I had this same problem with my other property to have a entry door installBe cautious

The Home Depot is just a fun kind of place if youre personally a do-it-yourselfer. Projects big and small that can totally change up that bedroom, apartment, house or mansion. Whatever tour case may be.grills, Acs, electrical, plumbing, gardening, cleaning supplies. Basically if kevin Costner went to home Depot to build it so they could come....well hed have been playing ball a lot quicker

I always find what Im looking for. Even though theyre busy the staff is always helpful.

Very good place. Staff are friendly and helpful.

Get ready to wait in line 45 minutes plus every single time

OMG.. I moved to Bloomfield and used to shop in the Clifton Home Depot. Now this is closer. Its terrible. One thing I need to mention. The STAFF are really great. No issues there so I gave an extra star. They are helpful and know a lot. There is no good inventory done so if online if they say there are 10 of something. Chances are there isnt .. or if they say they out of something, they still may have it. I ordered 3 tubes of plastic wood to be picked up in a locker. 3 hours later i cancelled and just went inside as i got no notification .. they only had 2 (they said they had several.) The worse thins about this store is you cant return anything unless you have the receipt!. I was told thats true in every store.. GUESS WHAT? In the Clifton HD, all they do is scan your item and KNOW which card you used and return you money.. Even if you pay cash as long as its not used they TAKE IT BACK and give you a store credit..

Home Depot has the best prices for detergent since its a commercial size. It lasts my family months. Smart buy. Save at least $6!

Pete the greeter was the only associate who made the effort to make sure I left satisfied and happy after given such a difficult time with another associate who seemed uninterested. Bring more employees like Pete the greeter! Thanks Home Depot, will come to this location again!

Every trip there is less and less fulfilling. Its not well stocked and things that show as in stock online are often not in stores.

Customer service sucks. Attitude toward customers

Encountered an unexpectedly long line attempting to return my purchases. It took more than 20 minutes.

Absolutely love this place however I can only give it four stars because they never have enough cashier personnel

Always have what Im looking for and good service

Staff is helpful but couldnt find what I was looking for

They had everything I needed but the lines were atrocious

It was great this time around...got my 🎨 at a great discount and Im very appreciative of the workers in the paint department.

Awesome Staff. Found everything easy!!

Do not ever both calling their customer service center. They don’t answer the phones. The worst service ever for a big corporation. I have an urgent question regarding an online order I made delivered to their store.

Fast paste get people in and out. Plus returns are great 👍

Home depot has terrible service. Waited 30 minutes to order windows. No one shows. Asked to clerks if they could page someone to do the order. No one shows. I go up front and ask someone at customer service and Im told no one was scheduled that day in windows! Im like what!! Lady didnt even have the decency to tell me who runs that department and when someone would be there or be scheduled. Iv spent so much money at this home depot. Looks like I have to take my business elsewhere.

My go to store for home improvement needs. Parking,restrooms and self check out are available. Close by to a movie theatre, Applebees and Walgreens. Anything you need....they have it or can order it custom built for you. Labor day deals are happening now too.

The service was great Najee saw the I was pregnant admittedly asked if we needed of his services I said yes and it was the BEST SERVICE IVE HAD AT THIS LOCATION!!! He knew exactly what I wanted and took directly to the Christmas tree we wanted and fit our family needs ... he also was so helpful mounting the tree on our truck !!!! Definitely super happy he helped us !!

There are not enough cashiers. People are lining up to self checkout and the line is 30 people deep.

Workers were very informable & helpful, always have the products I need.

Great place to get everything you need to improve on your home

Went to pick up a product that was showing in stock (8) to be exact. Item was not in stock, manager apologized and said she can check another store to get visual. 20 min at customer service desk to be told the other store never picked up the phone. Waste to trip and time. Going to to drive over to lowes. Bye bye Homedepot for good.

The short older heavy set white man in the carpet department is lazy and rude..he had an caught an attitude during me questioning him abt the artificial turf.Right in the middle of him explaining my question, a white customer interrupt himnexplaing my question..He turns his back to service him without finishing servicing me.

Staff was helpful. Checkout not so much.

The Milwaukee guy is absolutely Stella! Phenomenal!

The workers were great and I found everything that I needed.

I was trying to get a new door with my dad and after we picked one we went up to cashier and he asked if he can change it. She said “don’t ask me” in a attitude and she had the audacity to yell at him when he couldn’t here. He has very bad hearing and one time almost lost his hearing. Very very bad Home Depot

Very helpful staff and they have everything you need

This home depot is usually pretty busy and poorly stocked in certain products (I can never find the proper fuses). Thankfully the staff still tries their best to help you.The line for the cashiers end up long all the time, but sometimes they will have enough cashiers to keep the line moving well.They have also been good with the pandemic and enforcing mask and glove rules, and they are probably low on cashiers since they need to use the people to monitor the line and the people entering and exiting.

Just need some help, to many people walking around doing nothing

I called to make sure they had what I needed. I drove 30min in the rain to get there and they dont have it. Nobody knows anything. Unprofessional

Pleasant, every thing for my home, garden and soil

Everything you need is basically here at Home Depot. There is always someone around to help you when need be also the Home Depot app can also help . Things I didn’t even would think the sale was right there. Clean store, shelves well organized,

I was able to get help for the items I purchased.

Long lines but staff was guiding everyone and getting people out the door quickly. Front of store has more room in the aisle so easier to get around when busy. Large parking lot. Store was organized but some stock was low. Overall a good experience.

The customer service representative and cashier today were excellent.

Home depot has everything to build, rebuild, upgrade, and tepair your house. Batteries for your car too.

The store has a lot of employees walking around but, there were just three cashiers. The line to check out was the length of the store. Customers were upset because they had to wait so long to purchase items.

One stop shopping

Home Depot is Great place to shop but not very good for customer help

I went in to the Bloomfield location looking for an affordable refrigerator on November 19th in the afternoon, and I must say the service I received from David was outstanding.He actually stopped and asked me if I needed help, took time and helped me in my attempt in looking for a refrigerator.It was just refreshing because I went to Karls Appliance prior and the service was subpar.I only walked out of Home Depot empty handed because I did not find one that fit my personal budget, but in the near future, I should be returning.

Treated horribly. Security guard should be fired. Disgusting.

Always a ZOO! I AVOID it at all cost!They need to get more cashiers!1 star is too much.

We ordered items online from this location to be delivered to our home. When the delivery man only gave us half of our order, he said he didn’t have the other half. We’ve called this store location several times now to figure out where the second half of our order is, and after sitting on hold and then finally having the phone ring, someone on the other end simply picks up the phone and then hangs it up. Now we have to go to the store in a pandemic to get someone to talk to us. If you are willing to charge us a $35 delivery fee, then you should give us all of the items we ordered or else answer us after spending hours on the phone trying to contact you.

Always enjoy shopping at Home Depot. Its not just for contractors and homeowners, either. Plants, project ideas, shelving units, household items. This Bloomfield, NJ location has very friendly and helpful staff. Ive encountered Martin on during checkout the two recent and occasions Ive been there. He was very helpful, and made great suggestions on a board that I needed. I life in another state, but when I am in New Jersey, Ill be sure to visit this friendly store.

Customer service is hit or miss depending if u have a mask on or not

AS IM RUNNING INSIDE TO BUY TOOLS TO GET A SIDEWALK READY BEFORE THE CONCRETE TRUCK ARRIVES I HAD TO USE THE RESTROOM . WHEN I FINISHED AND LOOKED OVER MY SON WASS DRYING HIS HANDS IN THE BATHROOM

Great company. But this store have been lacking in either restocking items or not ordering enough items to keep in stock lately. Always have to go to another location for basic items that they always had in stock.

The manager in the paint department was the most courteous, friendly, helpful person I have ever encountered in any store. He went above and beyond to help me, offered additional suggestions and advice and stopped twice what he was doing to walk me to the aisle I needed to go to, looked for what I needed and gave it to me. Simply because of his treatment, i would give this home depot 8 stars if I could. My only complaint about Home Depot in general is that on their website they state certain items are in stock in the store when in reality they are not. Unfortunately i drove 35 minutes to this location for that reason only to find out the items are not sold in store eventhough the website stated they were.

The sale associate help me at the register, very friendly. I found the items which I wanted

Good store, but really crowded. The lines are not well organized and a lot of things are out of stock.

I was able to shop locally obtaining everything except one item out of stock. Staff present in several areas were pleasant and helpful when approached. Also, I completed my shopping and paid in about 20 minutes.

Every time I go to this Home Depot i meet a new rude employee every time but this time takes the cake, an employee was rude to me and then rude to an employee that was hard of hearing, why does no one know how to do their job too. This place is MISERABLE

I was at this store today with my mom, shes in her 70s.. We were shopping for a refrigerator. We were there for a good 30 minutes looking at their display.. There were 2 employees from that department there talking and not once approached us to ask if we needed assistance... So Poor costumer service !!!

No curbside pickup! This service is offered on the website at this location, and my email confirmation said my order was ready for curbside pickup. However, when I arrived at the store I was told dismissively that they no longer do curbside pickup. I shared that I had my two small children with me and could not go into the store with them, since I didn’t bring their masks. I wasn’t going to leave them in the car on a 95 degree day either. I have cancelled my order and will never shop at this location again.

There was good

Good company. Terrible store. Understaffed and understocked, doesnt matter if you ordered online. Always massive lines that take twice as long as you spent shopping for both check out & customer service.Staff is nice but so overworked. The place looks like madhouse everytime. I only go here because of the convenient location.

Doesnt have a simple male hose x female hose adapter