James is awesome to work with. New to the pool world and he told me what to put in and how much to do. I highly recommend talking with James down there with any questions you may have with pools or hot tubs. He absolutely knows his stuff.

My husband and I are interested in purchasing a sauna. James spent time with us about different sauna options. He was very patient, polite, and extremely knowledgeable. James answered all of our questions and we did not feel pressured into purchasing on the spot. Thank you.

Waldo and Nate were great! I have never had better service and follow up until I met these two. Best hot tubs in North Dakota!

We have had two HotSpring hot tubs, and the service we receive has been unmatched. From helping decipher what your water readings mean to just overall customer care, James & Nate have given us an incredible experience. We have recommended many friends and family to visit their showroom and compare their tubs to others. You will find they stand alone.

We have had bad experiences with Hot Springs as well. For one, they did not deliver the products we purchased. We ordered a pool with a sand filter. They decided to send us a different filter which doesnt work well and they claim they have upgraded for us. They also talked us into the dolphin vacuum which does not work and they refuse to refund the money. After visiting with other people that purchased from hot springs they also have not had luck with the dolphin vacuums.

Had a great time working with Nate James Vince and the rest of the crew they were friendly knowledgeable and easy to work with will return for sure above and beyond service

Work with James and Nate in the Bismarck store and couldn’t be more impressed. They are extremely knowledgeable and truly care about finding the best products for their customers needs. Highly recommend.

Our whole experience with Hot Springs has been soured. We had our hot tub installed in March and we are still waiting to have the electrical work completed and its now June.While Hot Springs does not perform the electrical work, we utilized the contractor they referred, RK Electric, and they coordinated for the job so we would not have to deal with the situation we are in today.Unfortunately, the electrical contractor botched the job and Hot Springs had to come out and rewire the Hot Tub so it would work. Additionally, the electrical conduit has been run in a way that causes a tripping hazard and constant debris build up when it could easily have been run properly out of the way and out of eye site. The electricians left an outlet completed uncapped and covered with electrical tape. The electricians while at my home complained the entire time that they should have been doing a different job and not our Hot Tub install. Both Hot Springs and the electrical contractor agree the work t hat was done at our home was not done properly.We have called and followed up with both Hot Springs and the electrical contractor over the last three months. Now, the electrical contractor is not willing to fix his work without charging us double the originally quoted price of $500 - $700. Not to mention, its been three months and we are the ones chasing him to complete the work. Hot Springs has tried to help but ultimately claims to not have power over the electrical contractor they referred and coordinated the install of our their hot tub.The electrical contractor is pointing their finger at Hot Springs and Hot Springs is pointing their finger at the electrical contractor and we are left holding the bag trying to figure out how to fix a problem we did not create but are left to deal with ourselves. This Hot Tub was a birthday present from my husband to myself and the kids. We are very disappointed and this has soured the whole experience. If we could go back knowing what we know now, we would not have purchased this Hot Tub from this vendor nor would we ever allow RK Electric to perform any work to our home or elsewhere.

What can I say but WOW! We were being swindled by another company out of minot North Dakota. Luckily...we had met Nate while at the state fair and just took a shot in the dark to find some peace of mind on how the Spa world works. He filled us in on what the difference between a company that is actually able to fulfill an order and a company that is just giving us the run around. We were able to get our order taken care of extremely painlessly. Our order is on its way and we couldn’t be happier and so incredibly thankful for Nate’s help in every way from the 7 pm calls and troubling questions that we had to the minor details. Would highly suggest my buddy Nate! Nowhere else to purchase your spa and accessories but Hotspring spas. Thank you!

Great Customer service. Always willing to help! Love my hot tub! We use it all the time year round! Highly recommended!!

James was very friendly and helpful. Great experience!!

Nate and James were awesome to work with! Love our pool!

The staff has been great! Working with us throughout the process and communicating after to make sure we have everything set up right and running correct! James has been great to work with!

Nate went above and beyond to help me get a hot tub! From answering messages outside of store hours, to taking a deposit over the phone, to answering right away when we had a minor glitch pairing the remote, he couldnt have been more helpful! We also had some dealings with James, in the store, who recommended an electrician who was willing to travel 3 hours to hook it up. The delivery guys were very thorough with the set up and going through all of the chemicals that came with it. All in all it was a great experience. I couldnt recommend Hot Springs Spas and Nate any higher! Thanks so much!!

Just got my hot tub installed from hot springs. James did a awesome job keeping in touch with me on how things were going. Would recommend him to anybody looking for a new tub. Will send people over who are looking. Thanks

Nate was great to deal with. Was very patient with me over the last 2 years of calling with questions. 🤷‍♂️ He Got me the Envoy hot tub in white pearl and case in dark brown I wanted. Can’t wait to try it out. Financing options were great. Speaker system seems to be real handy. Looking forward to getting the stiffness out after a hard day.

Update: my salt water tub has not worked properly since being installed in early June.. Hot Springs, you will really need to work toward my trust again 😖Nate is the best! We ordered our tub in March fully expecting that it would be a while. Nate found a tub earlier than expected and installation was good. They even adjusted the cover mechanism when we realized it wouldnt work in our space. Great customer service for newby tub owners. Go with salt water, it is wonderful.

Brighton did an outstanding job working with me to select a shuffleboard. The same level of service was experienced when the shuffleboard was delivered, both delivery guys were professional and setup the board perfectly. I will be recommending this store to everyone.

Working with Nate was awesome! Making this type of purchase I really wanted to make sure I was buying the right product for me. He didn’t try to push me into something that wasn’t for me. We went over everything and at the end he made a few recommendations. The entire buying experience was the best I’ve had with big purchases!

Tough decision between another spa in town we also liked. We decided on a HotSpring Grandee. We’re glad we did- don’t listen about the negative of the salt water system because we absolutely love it! Trust the google reviews- not competitors. We worked with Nate and he’s been great (always available!!)

A few guys I work with have purchased hot tubs from here. They all recommended I just go here, dont bother shopping around. I did and its been a good decision. James is our guy and he has been so responsive to our questions and always willing to help. The tub came exactly when promised for setup, and the setup guys knew what they were doing and were fun to work with. Thanks James for the excellent support!

We bought a pool from Hot Springs and we highly recommend working with Nate!! He has gone above and beyond for us to answer any questions we have had. He even out of his way to stop over and help my husband this evening! Great customer service!

James at Hot Springs Spa was amazing to work with. He even personally delivered and installed our tub. He’s always available and answers all of my questions when it comes to maintenance and care of our new tub. I highly recommend James for your hot tub and pool needs. Perfection!!

Nate was awesome to work with. He went above and beyond in getting me a hotube. I would highly recommend doing business with nate and his team

Just got a new spa installed. From start to finish James was right on top of things and answered any and all questions no matter how big or small.I would highly recomend him to anyone

We recently decided to shop for a hot tub. I called around to several dealers and when speaking to James he was so knowledgeable and answered all my questions. James promptly send me pictures and quotes. My wife and I talked about the options and then set up a time to meet James at the store. We arrived at the store and he again answered all of our questions and guided us in our decision without pressuring us. We couldnt decide on which one and then decided to go home and measure if the larger one would work for us. Again James was patient and we made the decision on the Envoy and cant wait to get it this week and start enjoying it. Great customer service from James...Thanks

I give James in Bismarck 5 stars because of his great customer service. He was able to get results with the mess Fargo had with my hot tub. I had been dealing with the Fargo store for just about two months to get this resolved. If James wouldn’t have helped I would still be waiting for Fargo. We did buy a massage chair from James, we love it!

Had my hot tub for about a year now and I love it! Nate has been awesome to deal with! Great service and the product has a great warranty. No major electrical bill spike during the winter. Ill show you mine if you dont believe it! Its been easy to take care of! I reccomend stopping in and talking Nate. He will find a spa that fits your need.1 recommendation...invest in the salt water system. It will make your life so much easier!

Nate is an amazing person and salesman. He helped me figure out exactly what I needed. He was honest, knowledgeable, and fair. 10/10 recommended him as well as HotSpring Spas and Pool Tables 2!

From start to finish, our experience with Hot Springs Spas was an A+. James and Nate went above and beyond working with us, also educating us on the best hot tub for our family considering our daughters skin sensitivities. Our delivery experience was also amazing! Dave, Justin, and Luke were great with the set up of our hot tub. We told them the hot tub was a Christmas surprise for our kids so they parked down the street and literally walked through snowbanks to our house since our kids were home at the time. We would recommend Hot Springs to anyone!!

Nice store, clean. Employees are pretty good for the most part. Some dont seem quite as knowledgeable as others but that might just be experience? The water service guy out of fargo was awesome

Nate was amazing to work with. We knew what we wanted and he worked with us over the course of several weeks to review options and find the perfect match for us. He was patient, honest and didn’t try pushing us into a hottub that wasn’t a good fit. We couldn’t be happier. Highly recommend working with him. Thanks Nate!

Nate is the besttt, always have a great experience with him! Always makes sure to help me in my best interest! Just overall always happy every time we encounter !!

James was great to work with. When the delivery truck brought our patio set we decided we wanted the bigger fire pit. James was extremely accommodating and worked it all out with us. Highly recommend giving James a call!

If you are even slightly considering a hot tub, contact James! He made the process so easy. From buying the tub to delivery and all the minor details, I didn’t have to worry about a thing!! Definitely recommend!! We love our hot tub!

My husband posted a review 4 days ago out of pure frustration after setting up our pool up and not getting someone call us back. After talking to Nate we got things taken care of. The employees in Bismarck have been great to work with!

I was really excited about our new vanguard hot tub, but unfortunately it has turned into a money pit. I was sold on the salt system but it is very expensive to keep up and you still need to add chemicals. Also the remote is not durable and costly to replace. We paid top price thinking we were getting something special but unfortunately not. James the salesman was very nice and good to deal with, but unfortunately the product isn’t what we expected.

Awesome service!! Food was amazing!!

Talk to Nate for any pool or hot tub needs! He was very informative and patient with questions. Great showroom and great products! Thanks Nate!

Purchased a Grandee 2 years ago and it is one of the best purchases we have made. We looked at a salt tub a number of times in the years before we made a purchase and not once were the salesmen pushy...I could tell the genuinely wanted us to make a purchase we would be happy with. Would highly recommend a HotSprings spa.

Excellent customer service! James is great to work with, and very knowledgeable. He helped me find exactly what I needed for my hot tub. Great service, great person, great prices! Will buy here again!

Nate is the most knowledgeable and helpful salesman! He helped me out and honestly I didn’t know a thing. Went in there not knowing what to expect but he helped me out and I’m very very happy with the experience.

We worked with James in the showroom. He was knowledgeable, friendly, and great with our kids while we asked questions about pool tables and hot tubs. The planning and installation of the table in our house went fantastic, and the installation crew was great. When the time comes for a hot tub, and hopefully sooner than later, we will be coming back.

We bought our first hot tub with the help of James at the Bismarck location. He was very friendly and knowledgeable with our options, answered our questions and was able to help us pick the best one for our growing family. Their finance options were great. The delivery guys were nice and during set up we discovered a scratch on the front panel and that has already been taken care of with a new one on order. Would recommend Hot Springs if you are in the market for a hot tub.

After wanting to purchase a hot tub for many years, we finally found someone who could answer all of our questions and direct us to exactly what we were looking for. We feel that Nate had the knowledge to guide us to the hot tub we needed for our lifestyle. Nate was very knowledgeable and patient; we never felt rushed or pressured into a purchase. Even after our hot tub purchase, Nate has been in constant contact. He continues to provide services we need, along with phone and text conversations to answer our questions. We feel we purchased our hot tub for a reasonable price. We thoroughly enjoy our new hot tub and use it daily ! Thank you to Nate and Hot Springs Spas for this wonderful experience; we highly recommend them !

We were looking for a swim spa and contacted HotSpring Spas & Pool Tables 2. Nate responded to my email in less then 15 minutes! He answered all my questions and called me right away the next morning since it was 9:30 at night I sent the email. We visited about our options and what exactly we were looking for. Nate’s communication is great! Once we made it to the store to check out our options that we had discussed, Nate made the whole process easy. He also understands where exactly everything for electrical needs to be ran and has been very knowledgeable so it has been very easy for our contractor to have the pad ready. Can’t wait to be trying out our purchase in a few weeks! Thanks Nate!

Just recently purchased a salt water hot tub from Nate, and so excited to use it. He answered every question I had and was great to deal with! Will totally recommend him to family and friends

Great selection and helpful staff

Purchased a new pool table to compliment our home remodel project. Nate and his crew picked up our old pool table allowing us room and less hassle to install new flooring. He worked with us to delay delivery of our new pool table until the remodel work is complete. I wish more businesses where this great to work with!!! Keep up the good work!

Great selection and great people to work with. Would really recommend.

We recently purchased a salt water Hot Tub from Nate in Bismarck & are very pleased. Nate went out of his way to make sure we were satisfied. After a long day, unwinding with no distractions or electronics provides more bonding time as a family. Its been a lifesaver this long cold winter as well!

We are excited to own our first hot tub and are surprised at how easy James at the Bismarck location has made it. Very knowledgeable and helpful. We know we have someone willing to help us if we ever have questions or concerns! He made it a great experience!

Nate and James and Lisa made the experience of researching and choosing a hot tub for our family a really fun process. They answered my dozens of questions and concerns and embraced my total nerdiness. They were even super patient as our family tried out 3 hot tubs at the store. Thanks again Nate, James, and Lisa, we are super excited to get our hot tub soon!!!

Nate is a very helpful and knowledgeable salesman.I’d recommend him to anyone.

UPDATE:All comes down to communication. I respect that the owner reached out to me, and assisted me in a solution. The issue was never the price or product as both were as expected. Any company that has an open dialog with an issue deserves to be reviewed fairly after any negative comments. Because of that, Im changing my review and continue to purchase from these stores.The sale started out great, good price, knowledgeable staff. It was nice to deal with a spa company that knew how to treat us well. Then I gave my Credit Card, and 95 days later.. we can not get an answer on our order. Calling weekly has given me a new understanding of them. All I have been asking is estimated delivery dates. Have applied no pressure to get my product, just want information. Unfortunately, I will have to look elsewhere in the future for a swim spa upgrade.

James is super helpful and knowledgeable!! He also has a lot of patience, as we were first time hot tub owners and asked a lot of questions!

We purchased the Rhythm hot tub and love it. James from the Bismarck store did a great job at finding the right one for us. He listened to everything we wanted and couldn’t be more happy with our hot tub. Thanks James

Nate was quick and always responsive to any questions we had! Easy to work with and was a seamless process from start to finish! Great customer service.

I had the great people at HotSpring Spa and Pooltables come and move my hot tub across town. It was in a very difficult spot, and had to be moved over some very difficult terrain.The team was awesome. Moving it both quickly and safely even after we threw several monkey wrenches in their way. I highly recommend them for any service.

Nate was awesome to work with! Had a slight problem with filling the tub and they sent a repair man out friday at 4 pm. We really appreciate all they did for us!

We bought a Triumph 4 person hot tub and a Massage chair and I have to say each one by them selves are great but sit in the tub for a bit then the chair is awesome! James was very helpful when my Wife and I stopped in to the showroom. We only went to look and shop a bit but he was very informative and didnt pressure us at all. With that being said we bought them both before we left. The chair was delivered a couple days before the hot tub and we had a problem with it not working properly, I stopped down to the showroom and talked to them about it and the next business day Rick was there and got it all taken care of. Hot Tub delivery and setup was a breeze and after almost two weeks no issues!! Thank You James and the Crew at Hot Springs! Top Notch!

We bought a 17 foot swim spa from HotSpring Spas in Bismarck, and we absolutely LOVE it! They were able to reprogram the swim spa so the water temp goes up 105 degrees. We really enjoy it, even in the winter!

Great service, James was very helpful and we got our hot tub delivered quickly! Very pleased with our.new purchase!

Nate and his team do an incredible job of not only listening to your needs but going above and beyond to serve you. Nate specifically took the time to come to our house and help with both our pool and hot tub. I have full confidence in them as a business who is committed to serving their customers!

These guys have always been so easy to work with and anytime Ive needed help or maintenance theyve been on the ball.I recently worked with Nate to order a few replacement parts. I sent one quick message and within an hour I received a message back from Nate and he was right on top of things. Nate not only found the parts I needed but had a quote and delivery date in no time at all. When youre busy working with someone like Nate who listens and understands is invaluable.If youve got questions, need parts or just starting to look at purchasing a Hot Tub go see Nate!

We purchased our spa in Bismarck ND. Brighton was very helpful, patient, and knowledgeable. She has gone above and beyond typical customer service taking the time to explain about HotSpring Spas vs ‘normal hot tubs’ and responding to our questions quickly via text. She was prepared with an electrical professional if we needed one or had questions (we did) - who I might add was equally professional, helpful and responsive to our needs. Our spa will be delivered 7/18/18 - we are beyond excited.

Terrific service from Nate. Best decision I made was to invest in the Grandee ace salt water spa....I use it almost every day and it is such a treat to let the stress of the day melt away! Nate at this location is fantastic. He was always available to make us feel comfortable during the process. Nate (aka in my Phone) “spa expert” is the only one in town I’ll refer all friends and family to. He knew everything and was not pushy. My only regret.... I didn’t buy this years sooner.

We love our pool! We use it almost everyday! Talk to Nate- he is Mr. Pool and always has the answers to our questions!!

We recently purchased a pool from Nate at Hot Spring Spas in Bismarck. He was very informative and knowledgeable during the buying process. After the purchase, we set up a delivery date about a week after the purchase. On delivery day, Nate called us and indicated there was a delay with the delivery. I’ll be honest and say this made us a little nervous as we were on a sensitive timeline (we are building a deck around the pool and had a contractor hired) Nate seemed to really care and understand our concern. Within two hours of voicing our concern about the delay, NATE personally arrived and set up our pool by himself. He stayed until near dark and came out the next day after hours to finish the install. I have never experienced this type of customer service and follow through in any type of profession. This kid worked his butt off to make sure we were happy and met our deadline. Our pool looks incredible (pictures to follow). I can’t say enough about our experience. I encourage anyone reading this looking for products Hot Spring Spas Carry to specifically ask for this young man (Nate). After the encounters, I realized we weren’t receiving special treatment but rather his is how he operates. I’ll be calling Nate soon with an “issue” because I know he will personally be the one to be here, and a steak and drink will be waiting. He won’t know about the memories we are about to create with the grandkids with this purchase, but we will remember him. Thank you again.

This is the second spa I have gotten from the Bismarck Hot Springs store. The first one had a problem during the coldest part of the winter and the lines became frozen. The staff at the store was very helpful in getting me the help I needed to try and repair the tub. But, the lines that froze also cracked. It got turned into my insurance and Nate at the Bismarck store was very helpful with that whole situation. My new tub was delivered about a week ago and the delivery/ set up guys were awesome. Went above and beyond. I hope I dont need to purchase another tub real soon, but when I do I will without a doubt go to Hot Springs Bismarck again. By the way....I love my Envoy spa from Hot Springs Spas and Pool Tables 2.

James Waldo is THE best! I wanted a great surprise gift for my husband for his 40th birthday, and he and his crew had my tub delivered 180 miles away in a week!! So great and we love it! Thanks James and the delivery crew!!

We have bought a saltwater spa from these guys and just bought a 24 foot diameter pool from these guys. We like the products they sell but their service is some of the worst around. It is hard to get a hold of anyone. They say they will call you back but they never do we should not of bought the pool there we thought it might get better but it is terrible.

First spring cleaning this week with our Grandee. Had a couple questions so reached out to Nate at the Bismarck store. I cant say enough good things about this guy - extremely responsive, extremely helpful, just great to work with. Thanks for making our Hot Springs ownership a wonderful experience.

Great sales and service!! James was excellent to work with and helped us with any questions we had on the Super Pool we purchased!

Purchased a pool from Owen this year, I was completely new to the process and he helped me make informed decisions as well as explaining everything step by step. This company truly trains their people well and their staff is always so nice. Owen took care of me through email, phone call, and eventually in store to make my purchase and schedule delivery dates. So grateful for his knowledge and patience will me! 10/10 would reccomend Owen.

Very knowledgeable and great buying experience. Went above and beyond to find a hot tub that fit our budget.

Money well spent!! We look forward to our nights in the hot tub with our kids! We have our greatest talks while relaxing as a family, with no distractions. Thank you guys for the great service and the care after the sale. Nate was so great at getting us what we wanted in our budget. Not to mention answering all my questions at any hour of the day!

I was in market for a hot tub a little over a year. I wanted to find the one just right for our family. I then met Nate at hot springs. I had a million questions and he stood there answered them all. Then when it was time to decide he gave me a price fair to both of us. Fast forward to setup and install. The guys at hot springs were awesome. Nathan was top notch. I looked at other stores but you get what you pay for. Go see Nate at hotsprings and you wont be disappointed.

Explained everything we needed to know to make the correct purchase. now just have to wait till it comes in. Thanks

James was awesome!! Very easy to work with and checked in regularly to see if there was anything I needed. Highly recommend this place!

No issues. Great staff. We were treated very well. Very easy to work with. Will recommend them to anyone.

James Waldo is an excellent help and assisted greatly😊highly recommended!!!

I originally intended to just start shopping around for a hot tub. After meeting the sales rep, Brighton at the Bismarck store, I was pretty much sold! From the moment we walked into the show room we were greeted and provided “hot tub 101.” Every question we had was answered. The delivery and setup team for the tub were great to work with and I can’t say enough kind things about the entire team!

I have been a Hot Spring Spa customer for 35 years. Very satisfied customer. I come in weekly to visit with the staff. The staff (Alexa and Nate) are very friendly and always eager to help. I have upgraded my spa with Ace Salt Water, I have eliminated all the other chemicals added to my old Hot Spring Spa. I used to deal with the competitors but they would never call me back!

I bought a hot tub from Nate earlier this winter! He was very knowledgeable and was able to answer all my questions! He made everything as easy as he could for us! Great experience and love my hot tub!

Nate helped us pick out our fire table and we love it. The heat and flame it puts off is amazing. Perfect for North Dakota nights. Thanks again Nate!

Very knowledgeable staff and great prices. Brighton was able to answer any and all questions we had and find the tub that worked best for us. The service doesnt end after the sale either! They will test your water for you and let you know exactly what to do to keep everything running smoothly.

I have to give a shout out to Zack and Alexa at Hot Springs in Bismarck for all their knowledge and help. They are both very pleasant to work with and always answer any questions or concerns I may have for my spa. Great people and I appreciate everything they do! Thank you both! Brett.

Bought my salt water tub here and have never had a bad experience with them. Nate always goes above and beyond to answer any questions or provide any help maintaining their products. Highly recommended!

Highly recommend these guys! Friendly and exceptional service. Delivery crew were professional and informative. Will gladly continue doing business with these folks! Need a new hot tub? Check these guys out!!!

We bought a pool this last summer and Nate was awesome start to finish! Thanks for helping make lots of future memories Nate for our family! Sincerely Michael Tucker

They offer the best customer service! Every time we have a problem with the hot tub they are one phone call away. They take time to help you and make sure you are enjoying your big purchase. Thanks for being the best!

Nate was so helpful and we love our spa!

Many many bumps in the road for us with Hot Springs. I had the same issue as another poster, cant get an answer as to delivery and then sent our pool to Minot....Then when it does come it is the wrong color, which we really didnt care. We got beige instead of blue, it was no big deal and told them that. But the ladder was wrong also, we wanted that specific ladder because it folds up and the grandbabies cant get to it.Anyway if you find yourself not getting phone calls returned, the service is not acceptable when you go in the store OR you actually have a salesman roll their eyes at you and act condescending..get in touch with management. We were finally in touch with Ben Lamb and he has gone above and beyond the call of duty with us. Getting in touch with management will solve your issues. Im very happy we did.We never did have a pushy sales man, it was the opposite. We will continue to do business with them. But now I have the phone number of one of the men with stock in the company. When my son goes to buy his hot tub next year, I will tell him to talk to Ben directly and order it.Dealing with the little gal Alexa that tests the water is wonderful. Always knows our name and always so helpful and knowledgeable.

Just got our hot tub today and Nate has been a pleasure to work with the whole process! Great customer service, highly recommend! He answers my silly questions any time day or night! Thanks Nate!

We bought our spa a couple of months ago from Nate. The day I went in there I knew nothing about spas. Nate took the time to teach me all about them and help me pick the right spa that fit our needs and not sell me something I didn’t need. After the sale the customer service there has been phenomenal from everyone. Any issues or problems I ever had they were there to answer my questions all the time. They would even go out of their way to drive out to my house to show me what I needed to do. I don’t believe there’s another place out there that can compete with Hot Springs Spas In Bismarck. Thank you again for the awesome spa and the customer service!!

Bought a spa from Nate at the NDSF and it’s awesome. HotSprings found me a tub in state and had it delivered 4 days after I purchased at the fair. They even hooked me up with a local electrician to hook the power up. The spa is even better than I expected. Nate did a great job at the point of sale and Rick did an awesome job with placing the tub and getting it ready for power. RK electric was also great to work with. I would highly recommend all involved.

We have had our saltwater system hot tub for approximately two months now and absolutely love it. I am a Physical Therapist who stands and utilizes her hands at least 10+ hours a day and since I have been using the hot tub 2+ times per week I have had Absolutely no pain in my hands, wrists, knees or feet.My son has juvenile rheumatoid arthritis and other autoimmune conditions and utilizes the saltwater system 5 to 7 days per week and can continue to enjoy being an amazing athlete with little to no pain or discomfort.We have had the entire basketball team at our house after hard practices and games and they can socialize while allowing their bodies to detox and be pain-free too.Our Entire family loves it and I highly recommend the saltwater system to anyone. I continue to encourage all my patients to invest in their health and invest in a hot tub with Hot Springs Spa. Thank you to Nate for being such a great support system and answering questions when I have them. Blessings to all of you and a healthy happy 2018!!!Colleen OliverHands On Health, Inc

I recently worked with Nate at Hot Springs. He was very friendly and knowledgeable, and my family is really enjoying the hot tub we bought. The setup crew also did an excellent job, getting the tub up and running in the perfect spot for us. Thank you!

The most relaxed I have been in a long time was in a Hotspring Spa! Owen is the greatest...knowledgeable and friendly. Highly recommended!