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Birmingham Mitsubishi
9710 Parkway E, Birmingham, AL 35215, United States
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Birmingham Mitsubishi
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La
Review №1

I want to thank GOD first of all for my blessing. I went into Birmingham Mitsubishi on last Friday and received this blessing. It was nobody but GOD. I thank GOD for my boyfriend helping as well with getting this car. It was an early birthday gift from him! I want to thank GOD for having Ebonee in place at Mitsubishi! She was there for me as soon as I walked through the door, till the time I left. I want to thank GOD for Dan and Mr. Dale! They was also amazing with getting me this deal. When I say that Im thankful and I truly thank GOD! I never had an up to date vehicle like this, and I wasnt expecting to get an up to date vehicle like this. GOD had it all planned and worked out. I have been blessed with a 2022 Mitsubishi Eclipse Cross SE, and it only had 28 miles on it when I drove off the car lot. Dale is the bomb dot come, and the new guy Ben he is awesome as well. I had to go in today for some paperwork, and they have made this process better. Thank you guys for everything, and I thank GOD for having them wonderful people at this car dealership! This is the best dealership hands down, and I can say this because I went to other dealerships in Birmingham, and you will not get the wonderful services like Birmingham Mitsubishi gives you! They will do all they can before you walk out that door. Its just not a job or trying to get a sale with Ebonee, Dan, Dale and Ben! They are truly there for you, your family and your needs! Thank you Guys and Ebonee and I thank the LORD for you all!

ja
Review №2

Have been working with these people for almost four months they make one excuse after the other. Bought a used 2019 Nissan Altima with 10,000 plus miles drove 70 miles tire sensor out, radar doesnt work, needs new front bumper they continue to make excuses from Brandon to Floyd to General Manager Dale all real pieces of work. I would not recommend this dealership to anyone. Still waiting on a resolution $24000. Plus, and $604 pymt. Help spread the truth. If ok had seen the Carfax for myself I would not have bought, car was stolen and picked up in LA came out of Texas. We bought said sell would not have happened and they will not make it right!!!!!

Ch
Review №3

Seriously these guys are great at what they do.

ER
Review №4

I had a wonderful experience at Birmingham Mitsubishi the sales person I had was ebonee and she rocked it along with her finance guy Brandon they were able to get me into a 2021 new mirage. Need a car go see them they will handle all car needs thanks again guys

Ma
Review №5

Tanea provided excellent costumer service, has excellent people skills, and was quite helpful

Am
Review №6

Tanea is a wonderful outgoing sales woman and also great customer service skills!!!!

Ja
Review №7

Had me waste money on a key when I had a spare to my car the whole time. Should do better with double checking on things like that.

Pa
Review №8

My service advisor was very sweet and helpful, If I forget her name but for some reason I want to say Nicole.

ba
Review №9

I Purchase a 2021 Mitsubishi Outlander. I love the experience and good customer services. My salesman’s and management was Awesome!!! I Love my Truck. If you want a car go to Bham Mitsubishi you will not leave out without a car.🔑🔑 👌 ( Dale ) (Floyd) & ( Dion) Thanks Guys.

Au
Review №10

We purchased a 2020 Outlander SE a week ago. My previous vehicle (Ford Flex) was still bright and shiny always dependable until that day 😣 Water pump went out! I didn’t have money for repairs and it had high mileage! I heard an add on 99.3 vibe You can drive for a dime! My first thought! Yeah right! But I called! I spoke with Dale “Spike D” upon arriving Barry set us down to go over finances and app. A lot of ppl don’t have many options! You know your vehicle is a major life line. I was almost in distress, but determined! Dale told me on the phone “ have faith” “speak positive in the atmosphere” “We have lenders that will help you” Come see us”. I’m not a very trusting person but I believed him! I thanked GOD all the way there for the blessing I was to receive 🙌🏽 I had a few obstacles in the way! Existing loan(paid on time)! My trade in wasn’t drivable! Less than perfect credit! Switched jobs 6 months ago! Didn’t have the money I wanted to pay down! Needed 3rd row seating!!! This is a huge issue when you need to get financed with any of the issues mentioned above! What I do have is reliable sources of income! So if you have that but have experienced other issues give them a try! I promise they won’t let you down!!! Floyd and Kayla sealed the deal in the end! Very pleased! I shopped last year with local dealerships and was disappointed. It was either no deal or an unacceptable deal! This time I’m not going to lie! I didn’t have a car it happened so sudden so I shopped around in my new vehicle.(Test driving) It was more less bragging lol! I pulled up in dealerships close to home they come running outside. How much you want for that? Oh 😳 No ty! They replied we have 10 yr warranty on yeah me too 5 yr on yeah me too Yeah ty but I knew I got the best deal I could ever get I just wanted confirmation! Have a nice day! This may be long, but it’s entirely true! Mitsubishi of Birmingham can get it done when no one can! Not only that but I left with what I wanted! I didn’t have to settle for something smaller! They listened to me made it happen and I got the style and size I wanted! I’m in love with my new 2020 Mitsubishi Outlander SE with sunroof and all of it’s luxury features!!! Only regret is that I couldn’t hold off to get a new 2022! I just seen a video and that thing is 🤧 I guess I know what’s next🥰 Thank you Birmingham Mitsubishi for allowing me to care for my family in safety and style!!

Je
Review №11

THE CUSTOMER SERVICE WAS AMAZING. I LEFT THE LOT YESTERDAY WITH A BEAUTIFUL 2021 OUTLANDER! IM A VERY HAPPY CUSTOMER SO FAR!

Ja
Review №12

I would not take anything to them to work on,, they kept our truck for 10 days,,and every day Mr.Robert would call with something else needed work,,We went in with the transmission,, which lead to them cutting the tail pipe,,and then told us we would have to have it fixed,,then we needed to have V/C GASKETS,,from that a new radiator,, we called and told them we were coming after the truck and they said youve got to have rods and pins we told them to fix it so when we got to the shop they had the truck on the rack,,and then told us we needed the rear end worked on,, we took our truck home and it still didnt run good,, so we took it to a different place in Florence Mitsubishi,, found out we didnt need the rear end worked on,,but we spent another 900. Dollars,, then when we picked it up we didnt get but 2 miles away and the truck started smoking and would die and ran hot,, so we turned around went back to shop were we found out them in Birmingham had left hoses not hooked up and the so called rods&pins WERE NOT INSTALLED CORRECTLY AND NOW ITS DONE SO MUCH DAMAGE TO OUR TRUCK THEY CANT TRACK DOWN WHAT THOSE PINS&RODS THAT BIRMINGHAM PUT IN WRONG HAS DONE,, they say it has torn up the computer on the truck so here we set without a truck thats been in the shop for almost a month,, they will not answer our calls at either place,, the Manger Dale hung up twice on my Jack and he has yelled at him,, the man over the garage did the same thing,, SO PLEASE DONT DO BUSINESS WITH THAT BUNCH AT BIRMINGHAM MITSUBISHI,, THEY WILL LIE TO YOU!!! THEY DONT KNOW HOW TO HANDLE A PROBLEM,,, WE FEEL THEY SHOULD REFUND OUR MONEY WE PAID THEM AND THEY SHOULD PAY FOR THE REPAIRS THAT THEY ARE HAVING TO FIX THAT WAS NOT DONE RIGHT IN BIRMINGHAM,,,AFTER THAT KID PUT THOSE PINS IN ON TOP OF THE MOTOR,, THATS REALLY DESTROYED OUR TRUCK PLUS MR.DALE ( MANGER) said our truck was a piece of Junk and needed so much work,, YOU SEE HE WAS PUTTING DOWN A 2006 RAIDER MITSUBISHI,, WHICH HE WORKS FOR AND SALES EVERY DAY,, HOW COULD ANYONE BUY A PRODUCT FROM A DEALER SHIP THAT THEIR OWN MANGER PUTS DOWN THE COMPANY PRODUCT????

je
Review №13

My first experience here at Birmingham Mitsubishi and I loved it with Deon as our sells and Brandon they showed us the respect and was polite theses guys worked really hard to get us into a vehicle great atmosphere and today going home with a brand new car thank yall so much I will definitely be back

Mo
Review №14

Brandon and Zach were awesome with assisting me with my purchase.

Sh
Review №15

Ebonee at Birmingham mitsubishi is awesome, any questions I’ve had she answered with no problems, even came in to help me on her off day. When going to Birmingham mitsubishi ask for ebonee!!

Ni
Review №16

Awesome Service Department and Sales Department! Keep up the good work!

Vi
Review №17

Maaaaannnnn they are great staff is awesome and my gosh Ebonee and brandon work my deal to a tee thannk yall rock

Da
Review №18

My experience was great, I would definitely recommend this dealership to my friends and family 👪 members.

In
Review №19

Very Nice & courteous people. Lost a transmission in my Jeep, came to them they put me in a new car the Same day. B.W. Was my salesman he was a pretty cool guy, who took time to help and get me. Thanks To Kala also .

Ki
Review №20

Nichole was very helpful and overall responsive!

El
Review №21

Great staff and enjoyed working with them!!!

Li
Review №22

Nice friendly sales rep

Ja
Review №23

Eboneereally helped me alot great staff awesome help. Come here for your car needs

Ja
Review №24

So many lies told to me,kept my truck a Mitsibitshi for almost 3weeks to put a transmission in it.While there it was never put on a Diagnostic machine I was told that they didn’t have one for a Mitsibitshi. Could not idle it down, cut my muffler off said that I would have to get it fixed,didn’t do things that was I was told would be done.I called back the General Mgr. hung up on me,the service Mgr started yelling on the phone calling me a lier!!!When you spend 4975.00 you would think that you would be treated with respect!!! I’m sick this is not a good place to go and do business!!! Please if y’all don’t believe me go right ahead and get taken to the cleaners!!! I’m reporting them to BBB RIGHT NOW!!!

Re
Review №25

Jeff in service saved me a ton of money on unneeded repairs another shop told me I needed and fixed my problem first time..A1 service!

Na
Review №26

Antwon Palmore made me feel important and valued he wasn’t just trying to sell me the first thing he saw he listened and ultimately delivered me what I wanted

La
Review №27

I had such a great experience today at Birmingham Mitsubishi. Tatyana was an amazing sells woman and got me exactly what I wanted even in the rain! Kala was great to work with in the financing as well. Before going to Birmingham Mitsubishi, I looked at another dealership and they treated us horrible. When I went to Birmingham Mitsubishi they treated us like we were family and I cant tell you enough how much that meant to us. I love my new Mitsubishi Outlander and I can not thank them enough for the great experience we had! I will recommend everyone to go there and buy a car, you will not regret it, everyone is so nice and easy to work with!!😊

Li
Review №28

Great place for new buyers

Co
Review №29

Eboni was an absolute boss saleslady! If it wasnt for her hard work and enthusiasm, I wouldve purchased a vehicle elsewhere!

Jo
Review №30

This place was full of con artist say on thing then do the opposite. Pushing you to get an expensive ride as if it is the only one they will help you to finance

Fu
Review №31

Good customer service

He
Review №32

Ive worked with Kala and her team over at Birmingham Mitsubishi and to say their customer service is top notch would be an understatement. Thank you so much for being so responsive to questions :)

Ma
Review №33

Service was horrible!!! They said they couldn’t work on my vehicle, because the manager wasn’t there!! I only wanted oil change/headlight replaced🙄...and the only reason I PUT A STAR WAS BECAUSE IT WOULDN’T LET ME POST THIS!!!

Ja
Review №34

Awful, Awful Business,, lies was told to us and we paid almost $5000. For repairs we probably did not need!!!

Yv
Review №35

A would one

Su
Review №36

Great dealership

Jo
Review №37

Been trying to get a hold of someone about my car for a week now and they try to change my debit card with out calling me like they said them would

MY
Review №38

Guy never gave me a call back on the car I wanted let them run my credit just for them to tell me they would get back with me and they never did

an
Review №39

Great cars

Ch
Review №40

Great place

RD
Review №41

Very friendly and professional staff.

Information
21 Photos
41 Comments
5 Rating
  • Address:9710 Parkway E, Birmingham, AL 35215, United States
  • Phone:+1 205-545-2828
Categories
  • Mitsubishi dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
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