SO EMBARRASSED! I was shopping on the Nyx makeup display, which had their inventory cart next to it. I heard the cashier yell “Ma’am!” twice before I realized she was yelling at me with 5-6 people standing in her line. I looked up at her and she yelled “Don’t shop off the cart!” I was just in shock and so embarrassed just standing there and all her customers stared at me. I just said “I was not shopping off the cart.” And walked out of there. How embarrassing and RUDE!
Jan has excellent customer service every time I shop here, that’s why I always come back.
IF THERE PHARMACY IS LIKE THE CLAIRMONT ONE THAN JUST GO TO CVS
The pharmacist are compassionate, knowledgeable & work with the patient to find the best costs, potential drug interactions, etc. May & Amber (just to name two) are some of the kindest & intelligent pharmacists I’ve worked with. Their attention to detail & patient care gives this chain pharmacy a very personal experience.
Good location, big parking lot, but they need to hire friendlier/happier people. Today I had to search for someone to check me out because no one was at the main front register. When she finally got there she said nothing, only grunted when I said good morning. No welcome, no smile, no good morning. Her first and only words were to ask if I had a rewards card. C’mon Walgreens, these are your ambassadors to the public. Train them to be nice. Your pharmacist is great! Have them shadow her.
Came in clutch with my Rx
Friendly staff
Everyone is very helpful and pleasant. Thats why I prefer this Walgreens location for my prescriptions.
I have been using this pharmacy for several years. I have had just a few minor negative experiences during this time. Most of the time I was comfortable with the service. Today was a different story. I called about an hour before they closed to finalize 2 scrip. orders. I called at this time because I had tried several times in the past week and today to get thru to someone on the phone, but had too long of a hold time each time. I thought it might be less busy at 7pm. The woman who answered, who I believe was the pharmacist on duty, had a disrespectful tone a couple of times during the call. I mentally excused her then drove to pick up my orders almost immediately. When I arrived the assistant, who was one of the distasteful encounters Ive witnessed in the past, was working the drive thru. I told her I needed the pills cut in the required dose which Id gotten done many times before without problems. It usually doesnt take very long to do as well. I went to wait across the lot when I saw a multitude of cars arriving at the drive thru right before closing time. 15 or so minutes had elapsed and it was closing time by that time so I decided to drive back over to the window to pick up my meds. When I arrived the tech ignored me for about a minute or 2 and then she mouthed something to me without the microphone and immediately walked away out of my sight. I could not make out what she said, of course. I continued to wait patiently. Within that time the pharmacist walked over and in a scolding tone told me to tell her ahead of time I needed them cut. I informed her I did not because I was informed in the past not to do that because I must pay for them before they are cut. She then continued her scolding by telling me Well its just so late. Omg...are you not still open for business when I arrived 15 to 20 minutes prior? And it doesnt take that long to cut them. And I would of done it sooner if I could of gotten someone on the telephone without a long hold time every time I called! That response was rude, unprofessional and unfair and I did nothing wrong. How dare her and that tech or whatever she is treat a good customer this way. I have always been fair and courteous to the staff. I have already found another pharmacy and will pull my business out of there tomorrow. Thanks for reading) Hope this helps!
Ever since Iv been put on meds its been a hassle with pharmacies and 2/3 of pharmacies are rude! But the Walgreens pharmacy near Vulcan have the nicest people and alway try to work with you and care! Best Iv ever dealt with!
Good. Basic. Good.
Since Walgreens is closer I called to check if there are paid water refill booths like we get in publiX and Walmart since, and the customer service said there are water fountains in the rest room and cut the call... So rude!!!
Nice clean and organized store.
Lost my disposable camera and offered nothing but “sorry”
Big store, clean, well staffed, good parking.
Great service and nice staff.
Best pharmacy around with the nicest staff
Very helpful staff
Great neighborhood store
Too busy to give a flu shot
Good bargains
Quick service
Wonderful staff
Staff is rude.
I love Walgreens!
Very friendly staff
Friendly staff!