One of our most favourite Starbucks right in the heart of Birmingham Micighan. The staff is extremely friendly and knowledgeable. With them being a reserve location, they do carry some drinks that you wouldnt normally find at other Starbucks locations. Their reserve bar and seating area is so cool! They do have seating both inside and outside. A great spot for a coffee break if youre in Birmingham and in need of caffeine or a sweet treat.

1 star for Columbian beans pour over. I just cant understand why it tastes worse than their regular coffee. Its extremely bitter. Has a really bitter and yaki aftertaste. It doesnt taste like good dark roast coffee.Its really watery and quite undrinkable which is really sad because I thought that yhey have Reserve title for a reason...

This Reserve location is beautiful. Contemporary-Cozy design. Very comfortable. People are knowledgeable. Baristas rock those orders out!

Just what the world needs: another version of the standard regular old Starbucks; I guess the fact the baristas wear flannel makes a difference?? Nothing unique beverage-wise or food-wise. Heard about an affogato, but this location doesnt have ice cream. 😳 //Yawn// I drove 40 each direction to experience Reserve. Ha! I could have just driven through one of the 48 other stores I passed on the way.

Coffee quality is great!

Mobile orders are taking forever, up to 45 mins-you’re better off ordering in store. I came back twice and my mobile still was not ready. Also-I do not like the mobile order set up where everyone is able to breathe/cough on my drink bc it is not behind any plexi. Do better.

Got my drink order wrong, but whatever. Has good aesthetics.

Understaffed with long wait for pick up beverages. At least a 25 minute wait this morning, had to leave before drink ready. Apparently people know this and order far in advance with 15 to 20 drinks waiting to pick up.

I absolutely love coming to this Starbucks! The workers are so polite and efficient. Ashley was an excellent Barista. She was very knowledgeable and was so nice to us. Would definitely go back soon.

An extremely friendly Starbucks right in the heart of Birmingham. Being a reserve location, they do carry some drinks that you wont find at other locations. The have tables inside and outside. The closest parking structure is only 100ft away and it is free for the first 2 hours.

Cannot describe the experience. Staff were so kind, knowledgeable, and friendly. Thanks Starbucks!!

Enjoyed the new Apple Machiatto with Caramel crunch and whipped cream.

Bad service and rude staff. Had a better experience at Birmingham roast down the street.

Big and nice store, but hope waiting time will be better.

I like the atmosphere of this place... I was able to quietly work for a few hours when visited this place for buisness.

It is one of my favorite Starbucks in the area. Obviously its not like the one in Chicago, but it does have unique options.

Quick service, gorgeous space and good selection.

The best Starbucks in Michigan! Keely is so bubbly and fun she makes coming in the best experience every time!

Love the atmosphere. Could use more seating. The nitro cold brew was very tasty 😊.

Oct 15, 2017While I dont actually have a baseline for a high-end coffee shop to compare this to yet, the experience exceeded expectations. The baristas were very friendly. Brooke, in particular, beautifully showcased the siphon method of brewing (as well as the pour over); she was very knowledgeable of the product and of the brewing methods, and she was a delight the whole time! Ashley, too, was very polite and friendly. Overall, the coffee was delicious, the space was clean, the staff was professional, and the experience was invigorating (that may also be due to the caffeine). Thanks, Starbucks Reserve Birmingham.

Don’t bother placing an online order, you’ll still wait 20 minutes for your drink and when you ask how long they need they’ll say they’re working on it, 15 min later nothing.

Great store!! Workers are very informative, professional, and really want you to enjoy your experience there.

The staff were very friendly and the coffee is good too. Unfortunately, as of today, Origin coffee flights are not available, but they expect to bring them back.

The inside was nice but the service was kinda trash took like 15 mins for 2 Fraps

I miss the time when we can stay inside the store and drink coffee without worrying about covid. The staff always know the story behind the reserved coffee, so professional. Even with covid they stay clean and energetic that gives people positiveness.

They have a great rotation bean selection available for espresso.

Friendly environment, great vibe 👌

Place looks nice. It feels cool to be there.Rude staff member:One server was super rude and did not want to take milk needs serious (lactose intolerant guest with us). To be fair, another server was actually pretty cool.Coffee is not good:Coffee is better than normal Starbucks but that is not saying much: it is still nowhere near independent coffee shop standards, even though the price is about the same.

Got an iced tea and breakfast sandwich. Fairly busy but wait was not long.

I️ got the cold brew malt. Extremely good! Some of the comments say it was slow. I️ thought it was reasonable being what the Starbucks Reserve actually is. I’ve been to one in LA and just as good there and same amount of wait time.Highly recommended.

Worst experience every, they messed up my sons drink and treated us poorly.

The reserve coffee was good but even on Monday, it was very crowded.

This Starbucks will have you writing home to Momma.

They get two stars because the service was outstanding (otherwise it would be zero stars). Best I’ve had when going into Starbucks the few times. However, the coffee reserve was a slightly less bitter version of their standard and therefore horrible. I was intrigued by the environment and the knowledge of the staff but in the end, it’s still just Starbucks. If you appreciate coffee, don’t waste your time here.

They literally served everyone that came in after us. Were still waiting. Like. Every single person after us and our orders arent even complicated :///

I’m literally obsessed with this Starbucks. I haven’t gone this summer because of COVID, but last summer we went like every weekend. gets busy on weekends which is understandable, the drinks are amazing as well as the interior and there is a water bowl for dogs in the front outside! wish they’d bring back the affogato though

Overpriced unfriendly political atmosphere

The best location I recommend for you

They have made such great adaptations during the last few months. The baristas here go the extra mile. It gets BEYOND BUSY in the mornings and weekends but the cheery baristas always try to make the moment right. They are as fast as they can be and they always try to make the drink right. They don’t just slop drinks together, it takes dedication and passion and alot of coffee knowledge to work these espresso machines and these coffee nerds have it down! They know all of the recipes! I have come here so many times over the years I am always greeted and my drinks have always tasted amazing! The reserve coffees are amazing. Id budget a little extra time when coming here just because the volume of drinks sometimes it takes awhile to get your coffee, everything is made in the order it is received but 5/5 would recommend!!

Great coffee and service.

Polite and happy employees. The Starbucks Reserve has great atmosphere

This Starbucks has so much potential but is very poorly operated.There are always 7-8 employees running around behind the counter BUT NOT serving customers.The wait lines are 8-10 people deep and it is always 15-20 mins before the order is ready, even when ordered ahead by mobile app.This store needs management that is customer ficused and prioritizes efficient and fast service.As much as I like visiting Starbucks, I dont want to have to wait 15-20 mins watching employees do what amounts to nothing.

This Birmingham location is one of my favorites, the layout is the cherry on top to your reserve coffee experience.

One of the Best Starbucks! ALWAYS exceptional service and most importantly delicious drinks! I have never had (or heard anyone in my company) ever complain about a mistaken order - amazing! Also immaculately clean & cozy environment. Wonderful friendly crowd (often find patrons conducting meetings, students studying, groups chatting, & many individuals reading). Though its full, never overcrowded & we have always managed to find seats. Parking might be challenging, but its a great location to walk around (downtown Birmingham is a hidden gem). Enjoy!

Great store

Large selection of small brew coffee alongside the classic Starbucks menu. The interior is styled differently but its for the better. Seating room is VERY limited so if you have work to do I suggest you get there in advance.

The best environment, the best service, the best products, good vibration, awesome architectural... what else?

Makes all the other starbuckss look like Weenie Hut Jr* 😤👌💯

My dark chocolate mocha, iced with coconut milk was amazing!! Though an extra dollar charged for coconut milk on a grande seemed excessive.

Amazing! Visiting Detroit and I am extremely impressed with this Starbucks Reserve. This is the first Reserve I have been to and it definitely lives up to its name. Great location, great staff and great coffee. Please open more!

This Starbucks Reserve has a very hip and fresh atmosphere. Its also very comfortable and accommodating. And, it is in a great location on the corner of Old Woodward & Maple. Overall just a really great spot.

First time visiting a Starbucks Reserve. Although Im not sure I fully appreciate the added options, it seemed like other people did. Great staff! Super friendly.

Best Starbucks to ever Starbucks! The baristas not only know me by name but they know my order and I never have to wait! I am always greeted by smiling faces and my day is made every morning by the staff here! 10/10 recommend if you want excellent customer service, thanks B-Ham Starbucks staff you guys are the best.

It’s snowing and crazy cold weather, 32 degrees outside. However, it feels as cold inside the place. All the customers keep their jackets on!! Is it a new strategy to force people to shorten their stay which makes room for new potential customers and higher turnover as a result??!! The worst experience ever. My back and shoulders are freezing.N.BDon’t try hot chocolate it tastes everything but chocolate, smh!

I like this place.

It was an amazing experience! The staff was helpful. They all spoke clearly so everyone who was waiting could easily define what drink and name!

I absolutely love this store! There always very kind and personable. I’m not a coffee drinker but the coffee from here always tastes great! I always try to stop here whenever I’m in the area.

Special early to late night treat n drink

Limited Covid seating. Nice outdoor area.

Hazelnut Bianco is worth this slightly elevated remix of the coffee chain we all know. Starbucks Reserve has small batch whole beans on a rotating menu among other delectable selections not available at other locations. They drove me to buy my own siphon at home, because of how mezmerizingly they prepare it for you in store. One of lifes simple pleasures is watching a barista more skilled than your venti vanilla frapp variety from another lowly chain branch expertly craft a siphoned coffee like coffee meets Walter White. You owe it to yourself to indulge in the subtle citrus and chocolate aromatics of a tenderly cared for and intelligently experimented cuppa.

Usual good stuff, but what happened to the rest of the menu?

Out of LITERALLY EVERYTHING I ordered. Other than that, very cool spot if you can get a seat. Usually pretty crowded.

If you like Starbucks as much as I do, you probably have already visited the reserve store. If you have not, then you are in for a real treat....literally. Great reserve store only drinks, included with the great atmosphere. The fireplace is fantastic on s cold winter day with your coffee or hot coco.. my advice....go and you will not only enjoy, youll be back...as as Arnold would say

If you can manage to find a parking space anywhere, it’s well worth the stop!! I love the nitro cold brew ice cream floats!

This is just a truly beautiful Starbucks. It does not feel like a starbucks like we are used to. There is literally an experience for everyone here. The use of space is brilliant and it has a restaurant feel. You can tell that the baristas have a much more comprehensive training. But being a Reserve based place, I expect the food to be a little more elevated as well. Maybe in the future?

Pretty nice, handled customers well... Just a long wait for mobile orders today

Never been here and it not take forever. Last few times I had to ask them where my drink was. Each time it appeared there was confusion on their end and people we’re looking at each other as to who was supposed to do what. Half and half is empty more times than not. On top of their gross inefficiency, you can count on at least one employee being in foul mood and you are to blame. Ps. I don’t order anything other than coffee.

Great place, friendly staff with coffee you can only find at this location. I am a huge fan of their special espresso roast and they have specific drinks that are only made at the coffee bar, not to mention they have the cold brew nitro coffee. To my knowledge this is the only one in Michigan and well worth the trip.

The place was great. Lots of variety, and a cute place to go. I enjoyed it.

I love the atmosphere of this place. Im just really sad they no longer have the ice cream and coffee because that was so delicious. I also wish they had more on their menu thats not at the normal Starbucks. I ordered a hazelnut bianco latte though and throughly enjoyed that. 👌🏼

Very pricey coffee and not the best quality or tasting and then they never have the lemon cake theyre always Out… N if I dont get my lemon cake bite 8:00 a.m. do usually out So why doesnt the manager realized that and order more lemon cakes because you could make more money its not brain surgery.. And I have mentioned it several times to the people by and they counter but they just dont listen And at this point of the conversation I hope the owners reading this...

I understand there is new rules do to covid, but that doesnt mean you need to be rude, this place turned 360 from how it used to be, very disappointed

This has to be the nicest Starbucks Ive ever been into. Very fast service nice selection

Excellent customer service - such a friendly, warm and fast staff!! Very impressed!!

Great coffee and place to work if you can find a seat but not a ton of outlets

Very nice place but yesterday it was raining and cold outside and they had the A/C on, I asked them why and they said they would turn it on and off so it won’t get too cold or warm, after 2 hours it was freezing! It was literally freezing, and when I look around, all the people were wearing their coats with the hoodies on their heads, freezing too!, I went to the counter to tell the guy to please turn the a/c off and he said he couldn’t, because the rules are the rules. We all left, it was very uncomfortable and not nice from them. I guess they do it un purpose to keep you uncomfortable and for you to leave sooner than expected. Pretty but rude.

Ive gone to some coffee places and had a hard time getting the person taking my order to look at me, let alone exhibit customer service. Not this place. I ordered a latte on my phone and had to wait a five extra minutes upon arriving at the store due to some complications with the espresso machine.One of the baristas came up to me and gave me a gift card for my wait, checked on me multiple times, and even asked if I wanted something else while I was waiting. She apologized multiple times for the longer wait, as did the lady who prepared my drink. They were phenomenal in checking in on me and ensuring I was good to go. Just for a cup of coffee.Customer service may be dead. But its still very much alive at this Starbucks.

Okay so, I actually really like Starbucks in general, and my boyfriend and I were really looking forward to checking out the seemingly almost-mythical Reserve. Sadly we were underwhelmed with the experience. Reserve selection was very small/limited...definitely did not meet our expectations. The ambiance is just okay, really. The large open-air windows were nice, but the electric/faux fireplace just seemed like overkill, especially in mid-June. The place had a kind of Starbucks-Chipotle-every hipster whisky bar sort of feel to it, honestly. Also, its metered parking only. Glad we checked it out, but probably wouldnt go back.

Nice spot, great location. But very disappointed its only open until 9pm. For being in a downtown city location thats disappointing.

I really enjoyed the environment. The staff was incredible!

Great place to have an espresso right next to a disgusting homeless person. Great job Starbucks.

I love this place! The staff is amazing and the drinks are really special. Not your average SB which is a nice improvement over the normal.

I visit this Starbucks every time I visit Michigan and absolutely love it and its exclusive Starbucks Reserve cups, super cute!

Wonderful variety of Reserve coffees and was able to relax and connect with a barista for a couple hours. Had long conversation about the store and spoke about each others favorite coffee.

Great place right downtown! The reserve drinks are good. My favorite would be the hazelnut Bianco latte!

A good place to go sit down with friends and catch up.

Not so great. Took forever. Forgot to make 1 of my drinks. Got both drinks wrong. Could not wait around to fix. To expensive for mess ups!

An excellent experience. Not your average Starbucks. Wonderful batista bar and customer experience...

Great location! Enjoyed the atmosphere and coffee!

This Starbucks is so cozy inside! I enjoyed sipping my coffee by the fireplace and the service was excellent! I will stop in again when I am in town.

Second Reserve store Ive visited (first in Toronto) Excellent service and coffee as expected. Had a pour over with the Pink Bourbon. There is a separate kiosk at the Reserve section, so yo can skip the standard line. Pic is current Reserve coffee lineup as of Nov 14th 2018

Everyone in here, staff and guests alike are fantastic! I work here often and sometimes for up to a few hours at a time. They are always welcoming and ready to serve!

Andy was Dandy! He was really cool and very helpful and knowledgeable.

S-L-O-W...if your in a hurry dont come here. Guys are all polite tho. And they know how to make tea just the way you want it. Downtown being in the mess its in dont walk in heels on the side walks. I was walking with my berks and I wasnt happy.

Amazing coffee and excellent baristas. They werent super busy so the baristas took their time to talk to us and answer any questions that we had.

On my personal take, one of the best Starbucks worldwide.

Alex makes the best Reserve latte..Thanks Man. Enjoy hanging out here...good people and good vibes.

I love this new Starbucks. It is very unique compared to all the other Starbucks locations. This is an improvement over the old location.

Great service, good coffee, and excellent company! 💯✌🏼😎

Hazelnut bianco all day erryy day! The atmosphere at this location is pretty neat.