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Tech Loft - Device Repair Specialists
5192 Caldwell Mill Rd #104, Birmingham, AL 35244, United States
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Tech Loft - Device Repair Specialists
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Th
Review №1

I really enjoyed talking to Paul and taking advantage of his expertise. He helped me put on a screen protector, he helped me shop for custom PC parts, and he also talked to me about the best avenue to order a new phone that I am interested in. I’m really excited to be able to work with Tech Loft in the future and for them to help me buy a PC!-Thomas

Ke
Review №2

My laptop was running very slowly. Tech loft put a new hard drive in it, but then had to manually transfer all the data. Fantastic work at an reasonable price.

tr
Review №3

The guys were fantastic. Super helpful through my whole experience. I highly recommend them for all your tech issues!

P
Review №4

They were very friendly and responsive to my needs-Identified 2 problems preventing my phone from charging. I ordered the battery and another part but once they opened the phone to replace them there was internal damage that could not be repaired. They offered me credit (I had already paid for parts) on a new device but I decided to upgrade to a phone only available at the apple store. These things happen with phones that are 6 models behind I guess. I would use them again, once my warranty expires on the new one.

Br
Review №5

Austin helped me build my custom PC when I got stuck on some more technical parts of the build. He finished the build, recommended the best parts to use, gave me upgrade ideas, and answered all my questions. Super helpful, will definitely be coming back for more builds. I highly recommend them for any PC build. They can even order all the parts and build it for you if you just tell them your budget. Their fee is really reasonable too.

Jo
Review №6

Was greeted in a timely manner and appreciated Josephs polite, very professional approach.

Be
Review №7

I broke my charger off in my phone. The gentleman was so nice and fixed it in less than 5 minutes. Highly recommend this business. Very professional and nice establishment.

Sa
Review №8

Paul and his team repaired several of our company surface pros. They were knowledgeable, friendly and timely. They continued to call and follow up to provide updates. Their communication was excellent. We were very pleased with our experience and will use them in the future for any further needs. Their service was above and beyond!

Pa
Review №9

Joseph was professional and let me know it would be a couple of hours so I did a little shopping and came back. Prompt and my iPad looks like new! I also got the Black Ice Glass Edition screen protector. I recommend doing business with this company.

Ca
Review №10

The best customer service EVER!!! I have used Tech Loft for 3 years — and could not imagine going anywhere else for service. Oh ... and they have great prices on products as well! Second to none!

Jo
Review №11

Austin at Tech Loft is the most reliable person you will find in Birmingham. I met him for the first time today when i went at 8am and Austin was able to fix my iPhone 10R phone screen (Cracked glass and broken LCD) in less than an hour while i waited. He is completely transparent about his processes, pricing, and the quality of his parts and I left with what felt like a brand new phone for a fraction of the cost to get a completely new one. I can’t recommend him and Tech Loft enough for first timers or anyone who has had confusing experiences with other phone repair companies.

Ja
Review №12

Great place! They’re very knowledgeable and extremely helpful. I’ve been to the other places are terrible compared to these guys. I won’t go anywhere else now.

to
Review №13

Knowledgeable and courteous service at a fair price. Even if 30+ cars ran over your phone on highway 31, they can fix your phone or offer a solution which is better than buying a new one.

Ca
Review №14

Great place!! Great price!! Great staff!! Very fast !!!

Je
Review №15

I have gotten my data transferred from an d phone to a new one and a new screen for my Galaxy S7. Great work each time! Very nice, sufficient, and trustworthy!

Co
Review №16

Great experience getting the battery swapped out in my husbands Nexus! The repair was done in the time we were told it would take, and it is working perfectly now. We would not hesitate to use Tech Loft again.

Ka
Review №17

Excellent service

Ar
Review №18

He’s very professional and kind. You could tell he really knew his product!!! Amazing customer service!! Money well spent!!

St
Review №19

Friendly, quickly replaced my screen and provided phone service provider information. Price was affordable.

Bi
Review №20

Joseph fixed my screen and cleaned ports for such a good price in less than an hour. Cannot beat their service! A+

Da
Review №21

This is a reliable repair shop 📶📱🤖🏃

Ma
Review №22

I highly recommend Tech Loft. They are professional, friendly and always do great work.

Me
Review №23

Very prompt and professional!

Re
Review №24

Knowledgeable staff, who will guide you through all your questions with respect. Quick service and reasonable prices. I have referred them to friends who were also very satisfied.

Pa
Review №25

Competent and knowledgeable staff.

Ma
Review №26

Honest. Repaired correctly.The way work should be done.

Te
Review №27

Great service, and much faster than I expected! Austin is incredibly knowledgeable and super helpful. Ill be coming here for all my tech needs for now on!

Je
Review №28

Tech Loft is conveniently located near the intersection of Valleydale Rd and Caldwell Mill Road. Joseph was friendly and knowledgeable about what my iPhone needed. The part and repair charge were less than $75; that’s much better than a new phone!I will absolutely return to Tech Loft if I need smart phone, tablet, or computer repair in the future.

St
Review №29

Paul is amazing. He helped reset old phone and replace my charging cable I bought best service ever. Must go see them they have the best customer service prices and products around.

Cl
Review №30

I dropped my Macbook Pro, and needed a great deal to fix it. The Apple Store told me I needed to replace my entire upper screen, but Tech Loft told me it was not necessary--that they just needed to order one part for much, much cheaper. They did an amazing job fixing it, and they were so helpful. Highly recommend!!!

Je
Review №31

Very thorough. They spent a lot of time looking at my PC to determine the best approach for my problem. I was satisfied w/ the solution!

Pa
Review №32

Perfect timely, quality service! Dropped of my broken iPhone Xr and had it back very soon. The store is very convenient and the people there are extremely real and polite! 🇺🇸👍

Na
Review №33

The best place to get your phone or tablet serviced! Quick and simple. Most places that fix phones are dirty or use cheap parts. Here, your phone will stay clean and be repaired with a reliable part! Also, yummy coffee!

Jo
Review №34

Simply put-- professional, kind, supportive and first class. Joseph was able to explain the options I had in an unbiased manner. He worked with me to find the best fix given my situation, and he delivered the service in an efficient and flawless manner. If you have ANY problems with your mobile device, or even just need recommendations., Tech Loft is the place to go. Great job Tech Loft!

ja
Review №35

Place is amazing fixed my phone screen in 30 minutes!! Charged an affordable price and my phone screen looks better than before I broke it! Customer service is amazing very nice people! I will definitely use this place again!!👍🏼👍🏼

Pa
Review №36

Brought an old 5s to have the broken screen replaced. They have great customer service. Had the parts in stock and fixed it while I waited. Very polite staff.

Ch
Review №37

Fast and easy. Great service!!!!

Ad
Review №38

Great service and quick repair work. Needed a battery replacement for an iPhone and they got it completed quickly and professionally. Thank you!

Ke
Review №39

The Tech Loft iPhone+(so much more) repair store in the Valleydale/Publix Strip Center is the BEST Digital Device Repair Service Establishment that I have ever dealt with!All because of Joseph, Paul & Austin!! Theambience, furniture, Keurig Coffee Bar, & the iPads on the coffee table make it a destinationthat Far Surpasses their HUGE competitor at The Summit!Now you can also visit their new Downtown Birmingham Store in the Viva Health Building at the corner of 5th & 20th St.(address 417 20th St. N. “Tech Loft”)!I can’t wait to visit that one when I go to the New AshleyMac’s Cafe which will be a short walk to the Pizitz Food Hall (A’Mac’s new location) on 2nd Ave. Hopefully in early March!!!! What a great pair, said The B...R !!(didn’t to offend any of our great friends and customers from the other Schools) “TL & AM’s” amongst The Downtown Revival Community including all The Young Professionals!!! What a great future for,The HAM!!!PTL & RTR

Al
Review №40

I would not go anywhere else to have my cell phone repaired. Tech Loft is run in an efficient and professional manner. All of my interactions with their employees have been fantastic and their prices are fair and reasonable.

Dm
Review №41

Nothing but HIGHEST praise for Tech Loft. Joseph is a jewel. Great prices, fabulous attentive, courteous, caring, professional service. This is a class act of a business! I will NEVER go anywhere else, period! Its rare today to leave a business literally singing praises for that business, but I can for Tech Loft and with all sincerity.

Pa
Review №42

Great job reasonable pricing. First stop for my device needs

An
Review №43

The facility is very nicely decorated. Not like a tech place at all. The coffee setup is nice. My phone works great. The young men are cute.

am
Review №44

Have been here 3x and each time they fixed my device no problem! Much cheaper than having to replace. They are lifesavers!

Al
Review №45

Nothing but praise for Tech Loft! They replaced my iPad screen and it is perfect! Dropped it off and it was repaired in a couple of hours with no appointment!! If only all companies were that professional, efficient, kind, honest and helpful! I will recommend them to everyone I know! Thank you also to the kind young man that helped me named Paul!

Li
Review №46

I just had my iphone screen repaired and I would highly recommend them! Joseph answered all of my many questions and was able to fix my phone right then. The store is extremely clean and organized and he was very professional. Should I need their assistance in the future, I will definitely go back :)

Bu
Review №47

Very Pleased with service provided by Tech Loft. Employees were professional and fixed my phone screen with care and quickly- the repairs were done in 30 minutes while I waited.They have a nice sitting area if you do wait and the environment is very nice.I would highly recommend Tech Loft!

JR
Review №48

I was unsure at first because I am not tech savvy. Paul was excellent in walking me through the process and made it super easy. Will definitely use again.

JL
Review №49

The employees are great! Theyre very attentive and work fast. I am very satisfied with my visit. If I have any other phone needs, I will definitely be going to Tech Loft.

St
Review №50

Tech Loft is great! Always friendly and great / quick service. I totally suggest them if you have a repair or need technical help!

De
Review №51

They replaced the charging unit on my Galaxy Tab2. Professional, fast and affordable. Will definitely use again if needed.

Ka
Review №52

I had 3 issues with my iPhone 4 all of which were fixed at tech loft! I was sure I would be buying a new iPhone and service plan soon but tech loft just helped me save hundreds of dollars! Great service and awesome atmosphere! Highly recommend!

Ja
Review №53

Hung 4 tvs for me and moved 2 so i didnt have to worry! Did a great job!

Je
Review №54

Replaced my IPad screen and had it done in a hurry.

Ja
Review №55

Fast and relaxing! My daughter dropped her iPad and cracked the screen. When I arrived at Tech Loft they were able to assess the damage and have it fixed in just a short time. The wait was comfortable and the complimentary coffee was terrific.Also, picked up a new case for an iPhone from the wall of accessories. Nice selection!

La
Review №56

Tech Loft was priced right and over delivered on their repair time by being able to save me time! Highly recommend them and their place is comfortable to wait with coffee and leather couches. My repair was an iPad with a destroyed screen and dented corners. Looks new now! Even picked up a couple iPhone accessories and an iPad screen protector while I was there!Thanks Tech Loft!

Da
Review №57

Great staff and awesome service! I’ve taken two of my iPads there to get the screens replaced, and Paul did an amazing job. Check them out!

An
Review №58

Went to go fix a cracked screen, after about 4 visits, they finally handed my phone back with the cracked screen and the touch sensor was now broken. Told me to go to Apple but got refused there because they had tampered with my battery. Finally went to Phone Restore in Homewood and they fixed my phone in ten minutes, not a week. Garbage store don’t go here. I’m also still waiting on my refund.Edit: They just said they’d offer a purchased replacement phone? They didn’t offer me jack the three times I was in there. Still inexcusable to not be able to repair when another store did it in 15 minutes.

No
Review №59

Amazing place. Very clean, and welcoming. The staff was very friendly, agreeable, and understanding. Definitely my new go-to place for any mobile device repairs. :D

Ji
Review №60

Visiting from Florida and had iPhone run over by a car. They fixed it in 30 minutes. Friendly and great service. Highly recommend it

Mi
Review №61

They fixed my phone in an hour and a half!

Na
Review №62

The service at Tech Loft was wonderful! My iPad was fixed with such incredible speed that even my dad was amazed.Everything works great and I am really satisfied with the repairs, the affordable pricing, and the excellent customer service.

Ve
Review №63

I dropped my iPad Gen 3 and cracked the screen. Walked in at 3pm on a Friday and it was repaired and ready by 10am on Saturday. Did a google search of the best in Birmingham of repairs and tech loft came up as number #1. I must say they are #1. The service was quick, repairs were perfect, staff friendly, knowledge and professional . Great atmosphere and I would recommend to friends!Dottie Brown

Ke
Review №64

Great experience every time. They do a great job and are extremely helpful . Highly recommend!!

Ma
Review №65

The techs are very friendly and helpful. Prompt service and they deliver on their prices.

Jo
Review №66

Tech Loft has fixed my iPhone twice, for both a cracked screen and after I dropped it in water. Excellent and quick service! Highly recommend!

Ca
Review №67

Fantastic service! My iPhone wasnt charging, so they replaced the charging port for a fairly cheap price, and had it charged and ready to go when I came back an hour later. Will definitely be using them again!!!

Mi
Review №68

Came by to get a glass screen protector on my iPhone 6. Tech Loft was able to find me the best option for my money that included a lifetime warranty for a damaged screen protector and screen. Very helpful and friendly, will be returning.

C
Review №69

Convenient, fast, terrific service! Highly recommend.

Ri
Review №70

These people are wonderful! Honest quick, fair! I would use them again in a heartbeat! They told me up front what the cost would be and were so nice to deal with during the process.

rt
Review №71

Excellent customer service and very clean and stylish office. I called 30 minutes before closing. They agreed to see me and fix my phone before they closed. Thanks guys!!

Ja
Review №72

Very great costumer service! Very friendly. They order the right part to my phone when I ordered the wrong type of part. Highly recommended

Ke
Review №73

Paul did a great job! Very fast and friendly. I highly recommend Tech Loft for your phone repairs.

Ka
Review №74

Tech Loft was able to help me with all of the questions I had regarding my iPhone 6. Very nice facility and friendly staff, I will be returning for future questions and purchases!

Ka
Review №75

I shattered my iPad screen and took it to Tech Loft. They fixed it in just one hour for less than half the price that Apple was going to charge me! I was impressed by Tech Lofts friendly, excellent service, as well as their attention to detail in their store. Great location! I will definitely use Tech Loft in the future for our iPhone and iPad repairs!

Ch
Review №76

I have had several repairs with Tech Loft. The service is great. They get your issue resolved in a timely manner. I would recommend them for any IT repairs.

Al
Review №77

Best experience Ive had getting my phone fixed screen and lcd. Quickest service Ive had and no appointment necessary! Overall the greatest place to go!!

Am
Review №78

Great customer service and overall experience! They were very helpful and were able to fix a cracked iPad screen and a MacBook air within 4 hours. Thanks! I will definitely be recommending you guys!

Wi
Review №79

Great service and excellent prices

Co
Review №80

My experience with tech loft was amazing. They were very helpful and their service was fast and accurate. I would definitely recommend this place to anyone with phone troubles and I plan on doing business with them in the future.

Av
Review №81

Great atmosphere. Free diagnostic was awesome. Josiah was very friendly.

Ry
Review №82

Fast and friendly service! Fixed my iPhone 8

Ma
Review №83

Great place and so quick to get things done!

Be
Review №84

Tech Loft is a Helpful Awesome place for tech support and Incredible computer and phone repairs! I Highly Recommend Tech Loft!!!

Ke
Review №85

This was a great experience! Welcoming, cozy environment. Fixed it while I waited! Would definitely come back!

Mi
Review №86

Great job! Only in town for a few hours and Paul got us taken care of. Highly recommended.

Sa
Review №87

Super convenient next to the Publix on Valleydale! Dropped off my iPad2 with cracked screen and got a quick 24 hour turn around. Apple Store WONT repair screens anymore and wanted 299.00 replacement cost - this was less than HALF that price! Thanks Tech Loft!

Da
Review №88

Best place to get your repair done... Love the friendly staff!!!!!

Wa
Review №89

Prompt service.

Mi
Review №90

Super fast. Phone looked like new. I would highly recommend.

Na
Review №91

Service is always great and they always share a lot of their knowledge about products.

La
Review №92

They were amazing! Everything worked perfectly. Great customer service.

Ca
Review №93

Joseph and his staff are the best! Great products, great service!

ca
Review №94

Very quick and efficient! Great customer service!

Ba
Review №95

Great experience! Phone was fixed within an hour and working perfectly. Thanks so much!

Ti
Review №96

I highly recommend Tech Loft. They did an excellent job on the repair of my IPhone.

St
Review №97

Great prices, friendly staff, speedy service. Way better than the other repair service I had used before.

Ta
Review №98

Owner did a great job of fixing my iPad while I waited. Over $30 less expensive than ubreakifix. Thank you Joseph for your help

Ca
Review №99

This is my 2nd time coming here and the service is always extremely!!!! My 14yr old stay cracking her screen and these guys have us in and out!!!! Keep up the great work!!!

Re
Review №100

Thank you to the guys at Tech Loft. They fixed my daughters phone quickly! Thanks again!

Information
18 Photos
100 Comments
4.8 Rating
  • Address:5192 Caldwell Mill Rd #104, Birmingham, AL 35244, United States
  • Site:http://techloftbirmingham.com/
  • Phone:+1 205-475-4142
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer consultant
  • Computer store
  • Computer support and services
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–4PM
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