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Serra Toyota Preowned Department
102 13th Ct NW, Birmingham, AL 35215, United States
Appearance
Serra Toyota Preowned Department

Comments
Ca
Review №1

Was told I was approved for financing over the phone. Was told by Michael Sides all I had to do was come in and fill out my paperwork, sign, pay my down payment. Almost 3 hours later was shown a 2018 Toyota RAV4 after I clearly said a crew cab pickup truck. Told Mr. Sides I had to leave due to a scheduled engagement I had with my family. Upon leaving I was approached by Eric Fitzpatrick. He PROMISED me they had a vehicle that Id sign and drive off in if I gave them a few more moments of my time. I allowed 20 minutes. Another 30 later Mr. Sides scrambled to try to put me in a vehicle that I didnt want while Mr. Fitzpatrick tried to butter me up. Finally, another co-worker with an alt-right haircut tried to convince me to get a CAR when Ive said several times I need a TRUCK. He digs up a 2016 Toyota Tacoma that was sold to them that used as a trade in just a few days prior. It wasnt serviced or anything. I politely told Mr. Sides to call me if can find something and left. 3 hours of my time wasted and you lied to me. This isnt baseball. Ill take my business elsewhere.

Ti
Review №2

I bought a pre owned vehicle and it was a great experience.. My salesman worked very hard to get me in a vehicle and I havent had a way around in almost 10 years. It has been on of the best decisions I have made and I love my car more every time I get in it. Thank you for your determination. The staff was all very professional and made me extremely comfortable during the process...

Am
Review №3

It was a great experience. Everyone is awesome and very professional.

He
Review №4

Great services, very friendly.

Cy
Review №5

I gave one star because zero stars are not available. How can you sell a car that wont start?? How do you show a car that has not been cleaned??

Br
Review №6

Everything is good and give all the employees gold stars

Sk
Review №7

Brett Galloway was amazing he was so professional!! Thank you brett!!

Ja
Review №8

Great service

al
Review №9

A good deal

ke
Review №10

Very friendly customer service and quality

Th
Review №11

My experience was very satisfying.Personnelvery friendly very knowledgeable.Would recommend..

Wi
Review №12

Very good

CA
Review №13

Great car buying experience!!!!

Ro
Review №14

Quinton Smith

Information
1 Photos
14 Comments
4.8 Rating
  • Address:102 13th Ct NW, Birmingham, AL 35215, United States
  • Site:http://serratoyota.com/
  • Phone:+1 205-304-0020
Categories
  • Car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–7:30PM
  • Thursday:8AM–7:30PM
  • Friday:8AM–7:30PM
  • Saturday:8AM–7:30PM
  • Sunday:8AM–7:30PM
From the business
  • Identifies as veteran-led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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