The ladies that work here are super sweet and professional. They made my Mama feel like a queen and helped us stay within budget. I cannot rate them high enough they are a million stars worth of quality and absolutely made my family feel loved. My Mama found her dress and is head over heels in love with it. I really cannot thank these ladies enough for the amazing experience we had here wedding dress shopping. I highly recommend Imperial Bridal and will not go anywhere else for future weddings.
The ladies here were so refreshing after a horrible experience shopping for a wedding dress at Davids Bridal, Imperial Formal Wear blew them out of the water! Excellent customer service and amazing is what they were with me! They were so attentative, sweet and professional! I found the dress of my dreams and they made me feel like a beautiful bride to be! Thank you ladies for making my experience so wonderful!
A wonderful experience! Great fitting! Made the bride feel like an absolute queen! The employees were so helpful and sweet!! 10/10 go here not David’s bridal, it is so much more personable and cost efficient at imperial!!
My fiancé had an amazing trip to this shop found her dress and was treated great, which was a relief after leaving David’s bridal and being treated horribly. I would highly recommend this bridal shop and I would highly recommend a bridal boycott of David’s bridal until they can remember that their job is to service brides for the biggest day of their lives.
The best bridal boutique in Bham! The prices, staff, and dresses are unbeatable. The staff and owner were so accommodating. I was in love with the first five dresses i tried on— that never happens. So many different styles to choose from! Love love love this place!!
My wife and I used Imperial Formal Wear for our wedding in October 2017. Very friendly staff! My wifes dress was absolutely stunning! The design of the dress was very unique and the attention to detail was exquisite! They made changes and alterations with no problem and no resistance. If youre in need of formal wear, look no further than Imperial!!! You will not be disappointed!!
This was the best and most stress free experience I could have imagined! Everyone was so sweet and helpful! Kristina was AMAZING at listening to my every need and want! She went above and beyond checking dresses to make sure we could get them in time for my JUNE wedding! I really can not say enough about this shop and experience! It was an absolute dream! 10/10 and more if I could give it!
I love imperial formal wear. The staff was really nice and very helpful. I highly recommend them for wedding dress or bridesmaid dress shopping.
I am so happy that I found Imperial Formal Wear! Before going to their shop, I went to a couple others in Birmingham and left feeling unsatisfied. The women who work at Imperial Formal Wear did so much to help me, which certainly meant a lot given that I was shopping for a wedding dress solo since my friends and family live in the Midwest. They took pictures of me so that I could send them to friends and family to help me decide. They shared their wedding wisdom with me, and they gave me honest opinions on what I tried on. They know all the right questions to ask when you are stuck - and I definitely was! They are communicative and on top of their game, always responding to emails and phone calls. They even took the time to speak to my mom on the phone :). I cant say enough good things about this shop and the women who work there. If you are a Birmingham bride, Imperial Formal Wear is a MUST!
This place is great! I had such a fun time picking my wedding gown here. The owner and her employee were both very sweet. They are up front about pricing and are knowledgeable about their products. Its not a huge boutique with a super large collection, but what they do have is in good condition and there are plenty of different styles. I found my dress here and purchased earrings to wear on our wedding day. We left happy and excited! We came here after a couple of not so great shopping experiences and they were so much easier to work with!
Even though I didnt find my dress here, I still loved the experience. The consultants are SO nice and down to earth. They were very helpful and attentive.They had a really nice selection of beautiful dresses, and they were willing to work with my budget. My budget was only $1,000, and they informed me before hand that they had some in that range. But, they had a few more that were just slightly over, and they asked if I would be willing to try. I loved that they did not force dresses on me that they knew were over-budget, and instead, they tried to work with me.
Customer service was great! The ladies were knowledgeable and very helpful.
Very friendly and helpful. It was close to closing time when we got there, but they treated us like they had just open.
I want to say this is the most beautiful and amazing place ever hands down!!!!!!!!!!!!!!!!!!!!!! You dont have to look no further The staff Allison and Christian are the most beautiful people and the world!!! I love them !😍😍😍 I found all my bridesmaid dresses and also i found my dream wedding dress im so and love with it omg!!!😍😍 they have the best of the best customers service ever thank you Imperial formal Wear for everything!!!! I promise its worth every dime.
They are very helpful. Their main concern is that the customer is HAPPY!!!! I would recommend Imperial Formal Wear to everyone....
I had such a great experience here! Christina and her staff are so sweet, helpful, and accommodating!
Best customer service then anywhere
Great staff and extremely help full A++++
White glove customer service.
They have a lot of variety of dresses
Very friendly associate.
Nice