I went back to Cloud Nine to see Brandy Lee for my 3rd tattoo. And I have to say, I am amazed each and every time with the level of professionalism and courtesy I receive. It starts the minute you walk in the door. And it’s not just Brandy, everyone greets you, Jewel, Emily, even Karri the owner takes time to speak to you and acknowledge you. It’s just a warm friendly environment to walk into. And I think that is important, especially if you are nervous, because, let’s be honest, a tattoo is a BIG DEAL!But back to Brandy.and my new tattoo. She is so attentive and really takes the time to get to know her clients. She knows what I like and what I don’t like, heck, I think she knows me better than I know myself. She is very patient and listens to you. She is so talented and her work is impeccable. She is passionate about her work and it shows. She takes her time and puts her heart and soul into it, right down to the tiniest of details. She is a TRUE ARTIST. I have people stop me ALL THE TIME, asking if my tattoos are real, which I think is a true testament to her craft. I can’t wait to start our next project together!

Emily was great! She did 3 tattoos in one session for me and they all exceeded my expectations. I will be back with more designs soon!

I tried to go here to get a simple piercing in each of my earlobes. Not only did they not have ANY of the jewelry I liked, they charge an additional $30 per ear on top of the $60 you already pay. Honestly, if you’re going to go somewhere go to Classic 13.

My friend and I went here for our first ever tattoos. It was a wonderful experience all around. Everyone here is friendly and helpful. Emily, our artist, is insanely talented and a pleasure to work with. I highly recommend her, especially for any first-timers who may be a little nervous. I love my tattoo. Its perfect. Ill be back someday.

I got my septum and helix pierced here and i love them! both Red and Logan did amazing jobs!

My sister and my husband went for tattoos. Both saw Emily. My sister ended up with one and my husband got two the same day. Both said Emily was super nice and all look so good!! I go in two weeks for a consult with Emily. Her work is on point!!

Love them! Always takes care of me when I come in, professionally.

Awesome shop! Everyone in there is super nice and catering. My daughter and I got tattoos from Emily. We LOVE her! Well definitely be back for our next ones.Emily, You Rock! Marla and Ashley

I had a cover-up done by Brandy at Cloud 9 and she did an amazing job!! I had an ugly butterfly tattoo that I hated and she was able to turn it into something beautiful. She finished the whole thing in one sitting which was helpful to me because I live out of town. Getting a tattoo is definitely not the most pleasant experience but she has a light touch. I would definitely recommend her. 😎

Got my conch pierced here yesterday. The piercer, Karri, was friendly but jewelry and service prices were high (I got titanium jewelry and it was overall about $110). Karri also didn’t show me the mark she made for where the piercing would go before she did the piercing. It’s definitely lower down on my ear than I wanted. I tried to tell her this when she showed me the finish piercing but she didn’t seem to understand. Unfortunately this may have been a waste of money since I might end up taking this piercing out and getting it re-pierced where I want it.

Cloud Nine has been my fav since I moved to Birmingham in 1998! (Yes Im old, so listen to your elders!)From the sweet pretty owner, to all the smiling employees, this place always has someone to help you find what you need! Also, the back room is only accessible to a 21 and over crowd! Plus, I had to post these funny pics from there! Love this place! I will always go here for my body jewelry!

Do y’all take 17 year olds with parent consent I have been wanting this one tattoo for a while now and I can’t seem to find a place that takes 17 year olds

Will definitely be coming back here for future tattoos! Professional environment and everyone who works there is super nice. I had Emily as my artist and she did an excellent job in every way. So glad I came here for my first tattoo!

If I could give the piercer Kerri 10 stars 🌟 I would. She spent at least an hour helping me with a few piercings. Came in for a faux rook, and a question about another piercing I had. Not only did she help me, she switched out a few piercing with better jewelry. I immediately felt better with the new jewelry in. Jewelry selection is AMAZING!! I will definitely be a repeat customer to finish out my ears. Very professional and clean. I was completely amazed at how she took her time and measured everything to fit my little ears. I definitely recommend. I am completely in love with my new piercing and my new jewelry.

I had an appointment with Brandy Lee last week. Got my first tattoo. I can’t stop staring at it, it is SO GORGEOUS and everywhere I go, people stop and ask me about it. It is BEAUTIFUL, it was affordable and Brandy is such a delight. Not only is she a professional and truly truly talented, she is genuine, personable and passionate about her work. I can’t wait to go back for more, it was my first, but definitely won’t be my last. If you are thinking about getting a tattoo, trust me, call Brandy.

I sent them the email they ask for what tattoo I want call over 2 week still got no where

I was interested in getting a couple piercings and messaged Karri on FB. She responded very quickly with all the information I could ask for. I went in yesterday to get the piercings and to change out my orbital conch and frontal helix for some of their stunning jewelry. I could not have been happier with the results. Karri did an amazing job on the custom jewellery and the piercings. She obviously knows what shes doing and makes sure everything is done correctly. I am always nervous before getting a piercing (you would think that wouldnt be the case since I now have 15), but Karri did a fantastic job talking me through everything and explaining what she was going to do as well as talking about other things. She was efficient with her time, but made sure to give me all the time I needed, asking if I had any questions and going through everything (what to expect during healing, how to clean, time line for healing, possible things to look for, etc.). She even told me to reach out if anything else came up. I will definitely be back!

Friendly staff!! Great shop!

Great shop. Me and my wife got a tat from Emily. She is too cool. And her work is flawless. Thanks

Karri was so great! So professional! I was a little nervous and she was so friendly! She went out of her way to make my piercing less painful and more convenient!

Emily does amaaaaazing work!! I couldnt be happier with my piece!

I guess I may be a bit outside the curve but I expect tattoo artists to be a little... Temperamental maybe is the word Im looking for. It maybe because Im old not sure but anyway. I went to Birmingham to see my lady friend and we made plans to get tattoos together. We went to Cloud 9 and spoke to Donovan and yeah, hes a little rough around the edges. It seemed like an initial thing though, because once we got into the room with him he opened up and it became much more pleasant. He was incredibly thorough and showed a tremendous attention to detail. I was getting my piece done to match one on my opposite arm and he took detailed measurements and points of reference to make it exact. I was also very happy with the price which was less than I paid years ago for a similar job. I dont remember the names of the two ladies in the back area who hung out with us while he was doing the previous job, but they were super friendly also. Without being old and gatekeeper-y, I just personally try to remember that getting a tattoo is not getting a coffee at Starbucks. Our two thousand and whatever year customers are always right attitude is not necessarily the way these places operate. Again when the rubber hit the road I was beyond impressed with his work and work ethic. I will definitely go back for more ink at Cloud 9 w/ Donovan!

I’ve gotten all my tattoos from you guys and i love them and y’all! Not only do i have quality tattoos each experience was so pleasant. Thank you guys for all you do! I’ll definitely be back for more.

Have been going to Cloud Nine for tattoos and jewelry for five years now. They are always super awesome, friendly, clean, and professional. I also appreciate the measures they’ve taken with masks and social distancing to keep everyone safe during these uncertain times

Ive gotten more than 1 body mod here and I love them. Next is microblading and I cant wait. I have such confidence that my eyebrows will be perfect! Namaste

Let me state up front, I have only visited this place once, but I am not here about the establishment. As far as establishments go, it was a tat shop with retail. Been in better, been in worse. I am here to throw a compliment out to one of their young artists, Taylor. Im a Taylor fan, so wherever he is currently working, is my shop of choice.I have plenty of tats, mostly done by different artist, and I have yet to meet one, that did not have some sort of attitude, or quirk. I am not sure I have ever seen an artist at any shop, for more than 6 to 8 months, unless they own the place. All artist are different, and they all move around. For fully involved tats, back pieces, sleeves, find an artist that is stable in the community and just keep track of where he/she is currently working.All of that said, Taylor has a true artistic vision when it comes to ink. I worked with a different artist on an idea for a full back piece. The design took weeks to finalize. After 4 ink sessions, my artist moved out of state. Im a Karma/Destiny guy, so I figured it was meant to be. Keep in mind, its a back piece, I really cant see the design and detail. I get feed back from friends and such, but I cant really see the product. It has to be a trust thing, when you cannot actually verify the work, with your own eyes.Long story short, I stumbled across Taylor, while he was employed at a different shop. (imagine that) He looked at the previous work, cringed, grinned, laughed a little, then threw out the worst thing you want to hear, wow, that ink is ****** up. While most artist shy away from working on another artists work, Taylor took it as a challenge, and went about finding a way to not only fix it, but turn it into a true piece of memorial art. It was a combo finish/cover up job, and he nailed it. Trust me, this piece was in really bad shape, but now, I drop the shirt at any given chance, to display the finished product. If I am looking for outside the box ink, with outstanding results, Ill probably be looking for Taylor.I have always said, if you go into any tat shop, with zero flexibility, you are probably going to be disappointed. Give the artist your idea, and work with them on the final design. Give them the flexibility to use their talent, and you will probably not be disappointed. Lastly, IMO, if you come across someone that claims to be a true artist, and they do not have an attitude, or quirks, they might be misrepresenting themselves.

I received a nose piercing from Aaron. He was very professional, thorough, and kind. He was the best! He let me know what to expect and provided aftercare information. He was great! I will most definitely go there again. Wonderful staff. Love my piercing and will most definitely recommend others. Thanks Aaron.

Just got a tattoo from here the whole process was great. They are very informative, friendly, and professional. The place is spacious and clean. Everyone I spoke to was curtious and kind they explained anything that was asked no problem. The tattoo I got was even better than I could of imagined. Im extremely happy with the service I got. Daniel is an extremely talented artist as well as easy to work with. Jewell was the one I spoke to about the appointment and she was great too. 10/10 definitely reccomend and most definitely will be coming back in the future for another tattoo, a piercing, or the headshop.

I would not suggest anyone going to this place unless they want their time wasted period. I have been here three times this week and no service. The first time I waited 45 minutes for one person to just pick a set when she could have took care of me while the other lady was looking. Second time I arrived they was not open on time and the third well lets just say that I was told I need a appointment after I keep having to wait on them. I will never come back and every time I hear some one speak of this place I will tell them dont waste their time or money. They need more staff or just close period.

Very professional and clean. Nice jewelry selection too. I love my eyebrow piercing.

Quick service. Efficient. Great safety precautions!

The best place to get your ears pierced! Sterile environment, friendly staff, and great choices of earrings! I’ve gone back for two separate piercings. I also drive from Auburn AL because they are the best!

Cloud 9 has never failed to amaze me from their professional service to their huge jewelry selection. Karri is definitely the best piercer in the Birmingham area! Looking for high quality body jewelry? They have it! The staff does their best to ensure that you find exactly what you are looking for. Not only this, but the tattoo artists there can do anything from delicate watercolor to hyperrealism. I wouldn’t go anywhere else!

The staff here has always been friendly and helpful. They are great for setting up appointments and getting started on time. I also enjoy being able to get my art done be fellow veterans.

Karri is incredibly professional. In the midst of Covid, I felt very safe with all of the precautions being taken at Cloud Nine.

Love that this place is concerned with the health of its own employees plus customers. Ill be a repeat customer.

Tattoos turned out great. But the artist was a real... Ill just say not a nice guy. Signs everywhere warning you not to do this or that. Prices were very high, but you pay for good work. Wont go back, simply because I didnt like the attitudes. Plenty of good artists out there. Just do your research.

I had the best experience! I wanted a nose piercing and I was very nervous, when I got there everyone was so nice and the guy that did my actual piercing was so understanding.His name was Aaron and he had the most calming voice and his voice actually eased my nerves. He informed me of everything before he did it and it was exactly how he said it would be!

Love my tattoo will be going back.

I had Donovan as my tattoo artist. he did such an amazing job and i could not thank him or cloud 9 enough. i talked with many different artists at many different shops around the area before deciding on cloud 9, and Im very happy I chose to come here. donovan spent ample time with me to make sure we got the custom tattoo perfect before he started tattooing. it was my first tattoo, and it was quite large in a painful spot but he made it all worthwhile and talked me through it very well. I will be forever grateful for having this amazing first experience, and I will be coming back here when I get other tattoos

Loved it!! My artist Taylor Robertson is great!! I recommend him & this parlor to everyone looking to get any work done!! Plus hes a Brother In Arms vet!! Hes was Army but I wont hold that against him!! 🙄😑😏😁😂🤣💯💯

I really enjoyed it. I got a spider bite piercing and everyone there was really nice. I would highly recommend.

So professionally done and very thorough—and very, very sweet. I felt more informed and taken care of getting my nose pierced here than I did when I got my nipples done elsewhere, which is just crazy. Just a really great place. I’ll be coming here for tattoos and piercings as long as I’m in Birmingham.

Donovan is absolutely the best. Hes done 4 of my tattoos and I love them all. The shading and detail he put into my tattoos are impeccable. The staff at Cloud 9 are amazing and very helpful. Im definitely going back to them for any future tattoos. Donovan is amazing tattoo artist and you WILL NOT be disappointed.

The guys there are very professional but also very laid back. They make you feel welcome and safe and totally at ease. John has done amazing work for my friends with quotes, mariners compasses, birds, etc. Bryan did my tattoo which was a celtic cross and its absolutely beautiful. You really cant go wrong with either man. Theyll take your designs and clean them up and give you their own much improved version or you can pick from the many choices they offer in their shop.This was my first tattoo experience but it certainly wont be my last. Theres a tattoo shop closer to my home but Ill be making the longer trip to Cloud Nine just for another great experience when I get my next 2.

My tattoo is fine but the attitude there was just so negative. I took a friend to get her first there and they were very judgmental of her tattoo (a religious symbol) and mine (GPS coordinates). I had to fight hard to get my tattoo the way I wanted it because the front desk person seemed to have this whole other idea of how my tattoo should look, despite it being a really simple tattoo. The artist was extremely unfriendly and didnt do anything to help reassure my clearly nervous friend... until she took her shirt off. Then suddenly he had cute little flirty remarks and laughs. I honestly wouldnt have thought anything of his harried attitude because these guys are artists, not customer service reps, until he got all friendly for my topless friend. Super creepy. My first Birmingham tattoo. Definitely going somewhere else next time.

I felt very uncomfortable in there. The front staff was very friendly. However, the tattoo artist, Donovan, put me on edge. He wanted to do the (simple) tattoo his way and wasn’t the nicest or patient of people when discussing what I wanted. The tattoo turned out great though, so he does good work but his bedside manner was mediocre at best. He actually told me not to talk at one point. I was honestly scared at what was going to come out of the session because he didn’t seem to care at all what the end goal was - just get me in and out as fast as possible. I feel like a tattoo is an experience as much as the art, and my experience was poor.

Great selection, Sarah is amazing and super helpful! :)

Best head shop in Birmingham, AL! Good prices and customer service as well ☺️🤙

Karri was so great and Jewel, whose name I hope Im spelling right, was so helpful in showing me the options for jewelry. I had just gotten my nose done at another sheep a week prior and my nose ring accidentally came out and I lost it. Jewel showed me a more secure jewelry type that I highly recommend They said if they could get the jewelry in they wouldnt charge me to repierce. Karri was amazing and got the jewelry in with patience and a gentle han . Highly recommend this shop!

I’m super impressed by the service and information I was given today when I visited. I found Cloud Nine on Facebook because I wanted a second opinion on my forward helix piercing and I wanted to get the earring in that piercing downsized. From Facebook, I saw a link where you could schedule appointments for piercing services so I scheduled an appointment for a jewelry purchase and change out. When you buy jewelry from here, they will put it in for you at no cost on the day of your purchase.I had never been here before, but it was easy to find. It’s really close to Woolworth. There was a parking spot available right in front. I went in and was immediately greeted and asked how I could be helped. I told them I had an appointment with Karri. I was shown the jewelry options and y’all...they have a great variety. I love that they have Neometal jewelry! I had a nice conversation with the ladies at the counter. Super nice!After I finished chatting with the ladies, I paid for my new earring. Karri came and got me a few minutes later. I told her about my concerns with the jewelry I was pierced with and she gave me some great information. My new earring looks so much better and I’m confident my piercing will continue to heal nicely.When I feel the urge to get a new piercing, I’m coming here to see Karri. She’s knowledgeable and friendly!

All wear mask, all social distance. Polite. Great place to shop.

Loving my tattoo definitely one of my favorites. The artist moved me back in line alittle ways, but for good reason. He wanted to get the small tattoos such as letters and a few others out of the way so he could focus solely on making mine a master piece. Very clean, very professional, very awesome tat.

Great artist did a great job on my tattoo but was not friendly at all and was very rude to my wife about her cross tattoo. If you want to be able to converse with the artist while getting a tattoo this is not your place. I will not be back because mainly he was rude to my wife, but also because the guy is not friendly at all.

Karri did an AMAZING job! I took my 14 year old daughter to get two helix piercings. Karri has a very calming presence and took her time explaining everything. My daughter stayed calm and said it didn’t even hurt that much. I watched for the normal safety concerns any parent would have and Karri did everything to my expectations and I watched her wrap everything she used and throw it all away when she was done. I felt confident in the cleanliness and safety standards. If we ever decide to do any other piercings, we will definitely be going back to Karri.

I have to laugh at the people who review and complain about the time it took to get a piercing or tattoo. Come on people, it is a permanent addition to your body. Who wouldnt want the piercer/tattoo artist to take their time?? If you want them to take time with you, you have to be willing to allow them time with others. If you dont have the time to get a tattoo, or piercing.... dont go. Our society is made of of some narcissistic people yall.I found this place to be an amazing experience. The front counter was staffed by someone knowledgable and sweet. She helped me decide what piercing I really wanted.The piercer was professional. Yes, she took her time (which added to the time others had to wait)..... but I am sooooo thankful she did. The piercer had over 15 years experience and it showed. Before the piercing, she helped me choose the jewelry that fit my ear.... she really know what she was doing. The placements of both my rook and conch were exact and fitted perfectly to my personal ear anatomy. .Cloud Nine has the best reputation locally, and I can see why.The place is super clean and every detail of sanitation was taken seriously. Not only did this make me feel super safe, but it also helped my piercing to heal practically overnight. I was prepared for weeks/months of pain..... but because of the technique and jewelry makeup, I had no pain whatsoever the very next day. I even sleep on both piercings and it has only been three days!!Cloud Nine also has a great array of jewelry to choose from. They order one of their lines from a super cool place in Mexico. I loved the art in the jewelry and plan to replace all my piercings with the artist.If you are getting a piercing or a tattoo..... dont mess around. Go to the best. Dont worry about having to wait an extra 45 minutes because when it is your turn, the same care and attention will be given to your permanent addition. Sit back, relax, and meet some cool people. Half of the piercing or tattoo is the experience.Please dont go anywhere else.

I went to Cloud Nine to get my nipples pierced. As soon as I walked in everyone was very nice to me. Matt did my piercings. He did a great job! He pierced them even which was my main concern. I love them. Matt did an awesome job!!! And they also gave me my after care.

My favorite tattoo and piercing spot! The owner is super sweet. Her tattoo artist are very knowledgeable and helpful. I have never made a transaction that I regretted.

This is a top notch place! It had been many years since I had a tattoo done so I emailed Cloud Nine with some questions. The owner responded quickly and with lots of knowledge. I went in to talk with them about the photo of what I wanted done. The artist redrew the tattoo and it looked 10 times better than what I brought in. Great customer service and am looking forward to getting more ink done at Cloud Nine!

Donovan is an awesome artist who spent two hours making sure that the size of my tattoo perfectly matched my body. He is respectful and the artwork itself is exactly what I wanted. The dot work was beautifully done and I will continue to go back for more work. I would definitely recommend!

I would like everyone to know that Donovan is a great Artist I would recommend him to all my friends. He did mine and my husbands tattoos they are awesome we both will definitely be going back he is the only one we want tattooing on us... Thank you so much Donovan

I just received a nose piercing from this shop, and it was great!!! I wished there were more stars for me to give Karri Hennings a 10 star rating ❤️...I highly recommend anyone to come here because they will have you coming out looking right! Ya feel me?

Just got a tattoo of my sons name with roses and Im in love with it. Awesome customer service and very friendly. Shout out to Donovan who did my fantastic tattoo.

Worst experience I have ever had at a tattoo shop. I have gotten approximately 10 piercings over the course of my life, and I have never experienced anything so infuriating. If you are looking to get a piercing, I suggest you go somewhere else unless you have 4 or 5 hours to spare. The pierces are actually quite good. However, the receptionist is frosty. It took her over 10 minutes just to acknowlwge my existence in the shop. Furthermore, because the shop does not take reservations, unless you get in when the place first opens there is no telling how long you will have to wait. The receptionist is not truthful about wait times so you will look up and its already been two or three hours. The only reason I didnt get my money back and walk out is because I had already invested damn near 6 hours over 2 days in order to get the piercing. SERIOUSLY, dont waste your time. Go somewhere else.

You cant ask for a more positive experience than that which you have at Cloud Nine Southside.I only trust Donovan to do my tattoos. He goes the extra mile to make sure the artwork is perfect. I love working with him so much that I refer other people to him.

Love Donovan! Sorry if i spelled that wrong. He was so helpful and could tell me exactly how my tattoo would react with my scars. He was so very understanding when I received a call from my babysitter that gave me a new time limit. He did his absolute best to get me home to my babies as soon as he could. Fast and beautiful work on myself and my boyfriend. Ill only go to him from now on.

Great service, amazing food. All together best experience ever! Will definitely be back!!

I went here to get my tragus pierced, and the atmosphere is great. Everyone was helpful and kind. Aaron did the piercing, and he was great. I waited to write this until it healed, but I had no problems at all. The whole thing was seamless and smooth-sailing.

CARRIE/KERRI(not sure if the spelling is correct) IS AWESOME, I had a Nose & Rook piercing done 💕😘😍😍😘💕

Just love this head shop. Havent experienced the tattoo/piercing side of the shop yet but i will soon!

Karri was great and the staff was kind. Highly recommend her.

Wonderful experience!!! Highly recommend!! When looking for a place to have my daughter’s ears pierced, I was referred to Karri at Cloud 9 by the mom of one of my daughter’s friends.Karri was AMAZING!!!! She explained everything before she did it and made my daughter feel so at ease!! Also, we have had absolutely no issues with her ears since they were pierced!! BEST EXPERIENCE EVER!!! Definitely will go back with my younger when she’s ready to have her ears pierced.Lastly, everyone I know that has used Karri at Cloud 9 has the same high praise for her and the whole experience!!

The tattoo that I got was absolutely nothing like what I asked for. It doesnt even deserve the one star honestly. The tattoo looks like a child drew it with marker on my leg. I will never come back here. I got the bad tattoo here, and about two hours later, I went to tattoo jungle and made it look 1000% better! I wish I could upload photos to this because my tattoo was truly ridiculous. Do not recommend!!

The associates were very polite. They sell everything you would expect in a head shop, as well as clothing and accessories. I came in to get my nostril pierced, Aaron did a wonderful job and the process went smoothly.

Service is hit or miss here. I have been there when there have been extremely cocky, rude individuals working at the counter. Most of the piercers and artists are nice. Aaron is super nice. They used to offer for the piercers to put jewelry in that you purchased; however, last time I was there, the guy at the counter just handed me the baggy with soap in it to clean the jewelry and told me I could put it in myself in the bathroom. I didnt ask for a piercer because the guy didnt seem too interested in helping beyond making the sale.

Karri was amazing. Very professional and extremely knowledgeable. If your looking for the best piercer in Bham you just found her!

I recently passed by the store with ideas and pictures, ready to speak with an artist about my potential tattoo. Upon entering Cloud Nine, the staff seemed upset that their personal conversation would have to wait. Nevertheless, I made my way to the back, where the tattoo section of the shop is. There, I waited, but never spoke to an artist before leaving. I did see a gentleman, who appeared to be a tattooist, but he didnt acknowledge my presence. Instead he went into the back, and did not emerge again. However, the first gentleman I saw, when I walked in the front door, asked me if I had pictures of what I had in mind. I told him that I did, but that I wanted to show them to the artist, so that we could discuss ideas. (I wanted a custom piece like most people... they were going to quote me simply by looking at reference material.) The artist refused to meet with me, which is okay, because I dropped in without notice. However, what really ticked me off was that Cloud Nine refused to set up a general meeting so that I could come in the next day to speak with an artist. Instead, I was told that I would need to put down a deposit if I wanted to schedule a short meeting to discuss my potential tattoo. ---- The customer service at Wicked Ways Tattoo, right next door is 1000X better! -----Anyways, business must be booming at C9 b/c they are not eager to acknowledge nor entertain potential new clients.

The smaller lady working at night with the eyebrow piercing, she is an amazing employee. Knows about the products shes selling. And has great customer service. Thank you!

Turned me away and refused to do a tattoo simply because I am a REGISTERED NURSE!!

Always fun to visit. I always shopped for jewelry here, but jewelry counter needs attention, same old stuff in cases for years now. Needs new stock. Hats expensive and old stock also. But great location and nice employees

I got my industrial piercing and my eyebrow piercing from Cloud Nine. I was so happy with the result. Matt explained every part of the procedure, counted to three and they bother were over. I was so surprised at how professional and amazing Cloud Nine is. I will be 18 soon and plan to get my first tattoo very soon. Ill never go anywhere else!!!!!!!!

I was a walk-in on Monday, July 22nd. Their lady at the front counter, Jewel, was very friendly and welcoming. She was knowledgeable and helped me pick out my jewelry. Most shops seem to have a very limited selection of jewelry but theirs was outstanding. Very beautiful high quality pieces. Aaron did an inverted vertical labret piercing for me (sometimes called an Ashley) with a threadless Neometal stud. His bedside manner was great, made me feel relaxed and comfortable and he was very thorough with great attention to detail. The end result is beautiful and I’m thrilled. Can’t wait to come back. I found my new piercing home

Great customer service and beautiful work! Donovan did my half sleeve and I couldnt be happier with it. will definitely be coming back as soon as possible for more tattoos!

Be aware that this tattoo place took down their ability in FB to be reviewed bc they were getting too many negative reviews. Good thing they cant do that here. Their artist has a reputation for going MIA while in the middle of doing a big tattoo on you! Did it to us twice - first to my son and then to my husband! Not ok. Dont use l unless you are ok with the fact they may not be there when you go back for your next appt.THIS IS IN RESPONSE TO THE OWNERS REPLY AFTER MY REVIEW. Please see attached photo that shows where I pointed out that my comment had been deleted by you and it also shows that customers can no longer leave a review on your Facebook business page. Anyone can go to your FB page right now and try to post a review and see that I am telling the truth that you no longer can. I said you took away the ability to be reviewed and THAT IS TRUE. It is also true that you are employing and promoting the tattoo artist that caused this negative review. Where else would we review him but his place of current employment? There is no other recourse to let the public know except where he works. Furthermore, Cloud Nine and your artist have taken an I dont care attitude in spite of how we were treated (twice) and that is unprofessional and does call for consequences such as negative reviews. Perhaps you could have handled this in a more appropriate manner, like issuing an apology which should have happened immediately from the tattoo artist but it did not and it certainly never happened from you either --- the place where he works that is promoting him to future customers and also makes $ off of his work. Future customers deserve to know the kind of business they are dealing with and how they may be treated. There are many other choices for tattoo shops as Im sure you very well know. More importantly, I hope this review will help them to make a better choice than we did.

Very efficient, clean, and comfortable. Staff was knowledgeable and helpful, not arrogant or condescending, which oddly I often find in places like that. Oh yeah, I had a nose piercing. Of course it stung a little initially, but it has healed well and im looking forward to getting more bling😂

Good store friendly staff great tattoo artist highly recommend if your in the metro Birmingham area

I have two tattoos from this shop! Its excellent. Professional staff, good prices and amazing artists

Peircer took great care of me, changed out too small bars from another place.

Used to be a repeat customer but my last visit the lady was extremely rude and hateful I will never spend another dime here

Came in to get some CBD oil and information on my existing vape battery. Sarah who I have known over a decade was very kind over the phone and very helpful when I arrived. Her customer service was incredible. I finally have the relief and knowledge Ive been searching for.

Absolutely amazing and very knowledgeable staff. Highly recommend this place!

Ive never gotten a tattoo here, but I have seizures that are GREATLY helped by CBD oil & they have always been MORE THAN helpful & knowledgeable. Im very thankful for all the time theyve taken to explain the difference between the types of CBD etc. & helping me make my choice.

Great atmosphere, and really amazing piercer. Loving my new septum piercing!

Customer service is horrible. I recently purchased some smoking accessories (dab bowl and glass nail) and the employee seemed to be in a hurry to get away from helping me even though there were no other customers in the store. The best part is the pieces she sold me did not fit together after I was assured they would. When I contacted the store the same day they informed me of their no return policy on smoking accessories which would be completely understandable if their employee did not assure me it would work after i asked profusely. This makes it very hard for me to support local businesses.

I wanted to get a simple lobe double piercing. I called befor had to ask about pricing and availablity. The reciptionist said that I would have to come in to look around and receive a better estimate. I came in 20 minutes later and I was told after I made the trip and the lady who does the piercings would not be there until 4:00 pm. I felt that it was a huge inconvenience and disappointment that they did not have the staffing to provide a simple piercing during their open hours. I also was upset that I was not told during my phone call the times of when I could get a piercing. If you are looking for a place to get pierced when they say the are open, do not go here because they are deceptive.

This is the rudest place I have ever encountered. I have gone in and they were rude and I have called and they were rude. I cannot believe they are still in business. I called different places asking the same questions about products and the other stores were nice and informative. I will never recomment or go there again.

Ive dropped in over the years. This trip I stopped in to get a pair of tragus replacement earrings. The pair I purchased irritated my ears within 24 hours. Had to throw then away 😭 Disappointed. Ill just have to keep looking.

They did a tattoo on me long time ago i had tattoo done on me. The tattoo was done on the left side of my ankle just above it.... Its very nice and just perfect !!! 👍👍👍👍 I still love ❤️ my tattoo

Love this place they were so nice! Donovan did an amazing job on my tattoo I will definitely keep coming back!

Very professional and friendly staff! They were all patient and explicit with their directions for care and treatment of my nose piercing; I will definitely patronize this establishment for my piercing desires😊 .