Took my Kona bike in for warranty frame replacement and these guys got me hooked up even though my bike was out of warranty.Super good communication throughout the process, and they tuned my bike up very nicely after the parts swap to the replacement frame.Will definitely be coming here again when the need arises.

Had a great experience buying a bike rack here. They looked for what I wanted over the phone, and let me pay via phone so it was an easy pickup. Very friendly staff.

I get my bikes worked on here. Excellent work. Reasonable prices. Quick turnaround. Staff are knowledgeable, helpful, and fun to be around. What more could you ask for from a bike and snow shop?

Knowledgable staff and great quality products.

This store is run better than any shop I have been to in yesrs! The best customer service! Patrick went the extra mile to get me the Thule cargo box I needed in 2 days! ( everyone else could get it to me for up to six weeks! )Good old fashioned customer service! Thanks guys!Ann

The guys here go above and beyond. They helped me out with a tubeless set up that another bike shop left me high and dry with. One time they even swapped out an xx1 chain from a whole groupset just so I could buy a gold one same day. Nothing but praise for these guys. I feel like other local bike shops would rather the next customer didnt walk through the door.

No customer service whatsoever. I walked around the store for about 15 minutes looking to buy a new pair of snowboarding pants and perhaps a new snowboard. No one came to help I went up to the register and ask for help and the gentleman behind the desk still barely looked up didn’t acknowledge me and he said everything that we have is out there. So I left

Helpful staff and great selection.

Nicest people. Fixed my bike in a time were very few bike shops were open!

They are particularly helpful and good at customer service.

Great to have a bike shop in downtown Birmingham! I needed help to change a flat tire on my stroller, and Brandon was very helpful!

Great folks and even better service!

Awesome service