My daughters LR4 needed an immediate repair and Brenda and her mechanics were able to fix the problem straightaway at a reasonable cost. Would definitely recommend them and will use them again!
Brian worked on my Jaguar and gave me confidence that he knew exactly how to resolve the issue.
My 06 LR3 alternator went bad and although it was December 21 and his other 2 mechanics were out sick and he had 5 other cars to work on AND it was my first time there(so it wasnt like I was a regular), Mike did the repair in 2 days!!!! And after talking to multiple people who own Rovers, I know it will be down correct the first time!! Mike has a loyal customer as long as I own Rovers.
Wonderful to work with. Honest, friendly and had great communication. It was a great experience.
Said they only worked on European vehicles but Audi is a European car as well. She didn’t want to service me at all or listen to what I had to say!
Thank You for your service!
Most qualified on Land Rover in town, most honest, and generally just good people
I cant say enough good things about Louis, Paul and Mike. I deal mostly with Mike as he does an excellent job servicing and maintaining my car. He also explains things completely and you know what is going to be serviced...and what to expect from any conversation you have with him. Most important, he cares about more than just the vehicle; he values the relationship between customer (friend) and the shop.Louis did some work on an old Jaguar that was giving me trouble and he was MORE than reasonable on the charge as I know he put much more time into the car than normal. He took is as a personal challenge to get the car operating.Paul services cars for my brother and has no complaints. All any of these guys do is try to help initially and then do the work needed. I have gotten to know Louis, Paul and Mike very well and always enjoy my regularly scheduled maintenance visits.
Best service place in Alabama for a European car. I had an MG in the 80s and they took care of it (even if they rolled their eyes a bit) and I got a used BMW M3 in 2000, and they have taken care of it wonderfully, even adapting it to track use - and I beat 911s regularly. Probably because those guys dont use The Auto Shop.
Professionalism vs ArroganceI think these guys do great work but feel talked down to every time I speaking with them. I hate making bad reviews but, after consistently being talked to as if I was a child is inappropriate at best. They are way busy and may or may not have time for you so watch out if you NEED them. I would expect better customer service. Its obvious they are spoiled by their wealthy collector car enthusiasts who are their bread and butter. I had a horrible experience with them about 20 years ago, gave them a chance again and found it even worse.