The people here were so nice, and honest as well. I needed two new tires, but I couldnt remember which ones my son said to replace. They looked and told me which ones were bad. They didnt try to sell me anything extra. The lady in the office is very sweet.
Firstly I would like to say that the staff here was very kind and polite. That being said, I came in last week and told the staff that my car had just stopped while I was driving it and I had a AAA technician test my battery and told me the issue was the alternator. Staff did diagnostics and determined the issue was my auxiliary battery, and replaced it. I did research and found that my auxiliary battery has little to nothing to do with my car starting or running, but I am not much of a car person, so I trusted them. Fast forward 5 days, my car isnt starting again. Im out $300 for the auxiliary battery, that likely did absolutely nothing for my issue, and come to find out the alternator is my issue (as I had told them it was) so now Im looking forward to another ~$500 repair. This was my first experience with Springville Road Auto and Tire and will almost certainly be my last.
Excellent, first class service. Very friendly and knowledgeable people. Will recommend to anyone needing auto services. Greg H
Their work is second to none! Not to mention they work extremely fast to get you your vehicle back to you ASAP! I recommend them highly! Fair, honest, respectable and clean facility! Thank you for a job well done!
Very professional and excellent customer service. Knowledge & honest team.
They seem very nice, I came in to see if they would drill a hole in a part for me, they did it for free, I tipped him. Nice people
Receptionist was very hospitable.
They charged me $200 more than they originally quoted to fix my clutch. It only went 20 miles or less and the hose popped off or something and now they are giving me the run around. I will update this review.
The representative was very friendly. I made an appointment they got me at my scheduled time and completed the work timely and accurately.
Was recommended to me. Called in the morning for a alignment, oil change, and tire rotation and balance. Also had a headlight out but brought my own. Had to be at work at 4pm. Don (the owner) said bring it and well do it. Got there at 8:15 and they took me back home so I didnt have to sit there. They did all the work at a very reasonable price and had my truck ready by 2:45 and put the headlights in for free.
They were perfect and affordable they even gave me a lift to auto zone to grab parts!! Very professional and courteous....ill be back!!
Nice place. Good service I will come back again
They are good Auto mechanics, they go the extra step to satisfy a Customer.
Great people great service
Springville Road Auto & Tire is the only shop I will use from now on. They are honest, affordable, & got the job done quickly. I have used them to fix my flat tire as well as to rotate my tires & change my oil. Would definitely recommend them for your car maintinance needs!
Everyone was courteous friendly and professional. Will go back!!!!
Tim was very knowledgeable and helpful.
Local shop that is great!Good people,good price,excellent all the way around!
Very disappointed with the length of time they held my car, which was well beyond the time promised, and absolutely NO communication to inform me of the delay. Once I picked my car up, it was in worse shape than it was when I dropped it off. They did a very poor job servicing my car. I will never go to this shop again and I recommend that you dont either!
Great service and friendly customer service
Honest, knowledgeable, timely, friendly, fair value. A great experience. Would not use anyone else.
They had my car towed and then acted like they didnt know what happened to it. They told me that they thought I had come and picked it up, but the car was inoperable! Worst customer service ever!!!!
Always nice. They explain the problem well
Always Good service when I go here
If you want good, honest mechanics, then this is the place to take your car.
Had air condition and brake work done. Great work guys!!
Always professional and top-notch service. Highly recommend!
Honest and trustworthy service
Honest and fair service, unfortunately a rarity in automobile service these days. Highly recommend them your auto care needs.
Fast service..Thanks
Fast friendly service
Great place!
Professional, honest, and excellent work
Love it
First time using them okay.