Ji
Jim Burke Subaru Service
445 13th St N, Birmingham, AL 35203, United States
Comments
My
Review №1

Always, upfront with repairs. Never try to talk you to other work. Trust them completely. Free oil changes dont hurt either.

Br
Review №2

My experience was great Courtney was very nice and professional. I will definitely continue my service with them.

To
Review №3

Great customer service and they actually check everything on your vehicle

Ma
Review №4

So I really have to give it to these folks. It seems they have all the right stuff that the sales department apparently completely failed to obtain. Theyre super nice and easy to work with about everything. After you have been worked over by the sales department you can at least look forward to aftercare from them.

Be
Review №5

I am well pleased with Jim Burk automotive and their staff, and especially Mr.Morris Caffey who is always smiling and joyfully, hes joyful when you come in and hes joyful when you leave, very humble, he listens to everything that you need to be done on your car, and he makes sure that it gets done, Ive known him for several years and he still has a great attitude, once your car has been finishing, he will always escort me to my car, very professional, friendly, and eager to serve all customers, he always addresses me by my last name, and ask what can he do for me today, intelligent, and very respectful. He needs to get a raise, a man that loves his job and people, and Mr. Caffey smiles glows up the whole building with his awesome smiles. Thank you Mr.Caffey may God continue to bless you because you shine, and draws people.

Ve
Review №6

Great job nice employees and friendly staff members 😀🙏🙏🙏

Ja
Review №7

They were very nice but because Hyundai is so behind on their recalls it could be weeks before I even get a loaner car. So discouraged.

Da
Review №8

Had appointment, when I got there it went down hill...couldnt find my appointment initially...whats the purpose of an appointment and the oil change takes 2 hours

Ja
Review №9

This dealership is ver efficient and quick I would highly recommend.

Ra
Review №10

Arrived for service 45 mins early they told me the shuttle could get me to my destination. But could not get me back.After the lady that took my reservation told me they would take me wherever i needed to go.

Tr
Review №11

Good day getting Jeep serviced. Thanks Morris.

Br
Review №12

They always take good care of you ❤️

Ja
Review №13

Friendly staff, quick service, the best.

Je
Review №14

The customer service was good.

br
Review №15

Wife went in 3 months after purchasing a vehicle from Subaru for her first “free” oil change.Technician notified her 2 hours in that he was performing a full service of the vehicle- making her leave in tears with a $700 bill. Stay away if possible.

De
Review №16

Terrible customer service

Ma
Review №17

Great Service

Of
Review №18

Super friendly gentlemen working here, wish they had a larger selection of instock accessories, needed a part, asked if they could ship to Mt house, they said they couldnt so i went online and found out landers mcarty subaru in Huntsville would happily send me the part to my house. Thats the only dissapointment I came across, the customer service otherwise is exceptional.

ca
Review №19

AWESOME...

Ca
Review №20

Awesome!!!@

Ma
Review №21

In for routine service.

Wi
Review №22

Great!

AN
Review №23

Drop off

Information
23 Comments
4.3 Rating
  • Address:445 13th St N, Birmingham, AL 35203, United States
  • Site:https://jimburkesubaru.com/service/index.htm
  • Phone:+1 205-509-4583
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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