I will never use another mechanic again! Thanks to James and Suzanne, my cars brakes work perfectly. James was so helpful, fair, kind, and patient. Suzanne communicated everything to me as it happened. I’m so happy I found this place.

James and Suzanne at the James Automotive Center are very caring people. James did an Outstanding Job repairing my car. He made sure that my car was fixed the Right way. I am so very thankful to James and Suzanne for the Great work and Outstanding Customer Service!!!

Had a oil change back and a few other work done in 2018 before I left to start my career. The phone lady was nice and professional and William was straight forward, fast and charged a reasonable price. William does good work!

I explained to James that need rocker arm replaced, and oil plus transmission oil changed on my Lexus. James showed me a picture where he dropped the trans pan. He stated Rocker Arm was completed, I paid nearly 1$100 and explained that I was headed right over to have an alignment done. Couldnt have alignment done because tire rods were busted that James did not mention. Park car in garage and lto eft for trip, when we returned and moved the car there was a large amount of transmission fluid on the floor. James asked me to bring it back. Took it back and James attempted to charge me $1300 to fix a seTook car to a certified lexus shop, who stated and showed me pictures of a very unprofessional job that only costed $200 to correct. When are explaining issue to front desk (wife) she got very upset but could not explain why James wanted to charge 1300 for a $200 job. She stated James would Callback... Waiting. This is the kind of mechanic that give honest mechanics a bad name. Update James and I agreed that he would give $100 for trouble, then his wife got involved and she stated that payment would only be made if I took down my review. Keep the 100 and I will be 100, Every opportunity I get to save someone from dealing with what I went through. Dont let the fake charm fooled you like it did me.

Dont trust this guy

I dont usually write reviews, but I think James and Suzanne deserve some recognition for the good work that they do. First and foremost, is how refreshing it is to have straight up and honest people to take my vehicle to. Finding a mechanic that you implicitly trust isnt some trivial thing, it can take a long time. When they tell me something needs to be fixed, I dont have that internal debate in my head that happens when Im at an unknown auto-repair shop. My family has brought three different vehicles for major repairs to James, and weve been happy and satisfied with the work done each time.I should mention that in addition to knowing what hes doing, James attitude is so positive. Seriously one of the happiest, most jovial people Ive ever met. Also, Suzanne is always very sympathetic, and will do her utmost to work within the constraints of your finances and available time.Really cant recommend this place enough.

Fit me in and got my repair done before the end of the day. Mr. James was upfront and very friendly. Susan (Susanne? Ive forgotten) made me feel welcome. They were so nice, even offered to give me a ride home while my car was worked on! Reasonable prices too.

Fast friendly service. Ive had over 2000 dollars worth of work done to my vehicle here and every time Ive had to get anything done, it was done quickly and professionally and on time. James is a very knowledgeable mechanic and this is a very professional business. World needs more mechanics like him. Thanks for all your help. Will use in the future and would highly recommend to anyone looking for help with their vehicle.

Way overpriced especially for a simple job. I knew exactly what needed to be done and brought my own part. Tried to charge me $140 to do a 30 minute job

Never go here. $400 for a windshield wiper motor. Part at autozone $79. Removed oil pan bolt $74. $ 350 for driver window regulator. Part $90 at autozone. MAJOR RIP OFF.

James is awesome. Super knowledgeable, detail oriented.

Maybe james is a good mechanic but I wouldnt know since he turned me off with his initial interaction with me. I made the mistake of assuming he would be as proffesional as the phone lady.although she specified he could do a computer diagnostic.he then said thats too old and he may not be able too. .kept saying you really wanna put money in an 88. An 88 really!. You really wanna... ? Really ? Ah duh.yes thats why i spent 6 hours trying to set up my tow there. Maybe he was letting me know its gonna cost you alot. Maybe she didnt inform him I needed a diagnostic and not work done . i felt akward and unwelcomed like be didnt want my black buisness.but maybe thats based off the big trump pence banner and his seemingly rejection of me. So its subjective.he could be a great mechanic but I woulndnt know..i towed my truck back having no faith in him due to his rude delivery .

RUDE! RUDE! RUDE! And the more I talk to people the more complaints I hear!!STAY AWAY!!!!!Young lady who answers the phone and handles customer interactions is extremely ignorant to anything automotive and unapologetically rude to new customers wanting information on pricing.James himself is actually worse then the young lady because he will not only turn away business without attempting a resolution but he will also be rude and inform you of his sense of entitlement because he’s the only black repair shop on the street.

I have known the owner and a friend.for a while .James is a true master of his craft.

Friendly service, great prices, and folks who know what they are doing with your car. I highly recommend trusting James Automotive with all of your vehicle maintenance and repair needs!!

Ive had four different cars serviced by Mr. James, a mini van, a Grand Marquis, focus, and versa. All in working condition, breaks were needed most of all. Stops on a dime now. Professional, fast and breezy.

Best mecgabuc in town. William and Suzanne will take good car of you!

James knows their stuff. Great service, all 6(!) of my familys cars are serviced here.

Very nice and honest people. Go see James Automotive Center for all your automotive needs

James takes great care to make sure you are happy with their services!

Wonderful fast friendly service.

If I could, I would rate them 0.

Excellent